I have a Microsoft Reward code that doesn't work. How do I fix this?

[Classic13]

I have been struggling with this code for hours and I still haven't managed to get this code to work.

[Vasil]

Hello there @Classic13,

Would you mind following the steps below from an Incognito browser session?
Let us know if & where the error appears and we'll have a further look 🙂
 

1. Go to https://spotify.com/ppt/microsoftrewards
2. Click START FREE TRIAL
3. Log in or sign up for Spotify
4. Enter the code given by Microsoft
5. Click again START FREE TRIAL to redeem your code

Thanks!

[Classic13]

I did everything you told me to do, but after I did the 5th step, it relocated me to an area where I'm REQUIRED to pay to get Premium. I still appreciate your help.

[Dian]

Hey @Classic13,

Thanks for the reply.

If you've used Premium before, you won't be able to activate the mentioned offer. Free trials are only for new users. Is that the case on your end?

Keep us posted,

Cheers!

[Classic13]

Do you mean new to Premium or new to Spotify? I haven't tried Premium, but I've almost been listening with Spotify for 10 months.

[Dian]

Hey @Classic13,

Thanks for the reply.

Currently there is a short maintenance on the trial activation process. Could you try a little bit later again?

Hope this clears things a bit,

Cheers!

[Classic13]

Alright. I'll pause on this thing until you say so. Glad there's something wrong with the activation process and not anything else.