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Issue with searching

Solved!

Issue with searching

None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

Slovakia

Device

Dell Inspiron

Operating System

Windows 10

 

My Question or Issue

Hello.

When I have typed on search box, nothing is found. It shows me, that It didn't match. This thing happened to every search resulds now on Spotify.

Please, could You fix this issue?

Thank You.

Reply

Accepted Solutions
Marked as solution

Yeah, now everything works good. This issue was also again, but everything is now OK.

View solution in original post

8 Replies

Hey @Noguri 

 

This was a temporary issue that has now been fixed.

 

Let me know if you are still having this issue.

MattSudaSpotify Star
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Note: I'm not a Spotify employee.

That temporary issue is here again. Search is not searching anything, which makes the whole application useless.

For example: mad, met, ramm,  chv,  mic, ...  no results.

 

 

Hey there @Blueberry

 

Thanks for reaching out about this. 

 

Just to confirm, is this happening across devices or only on a specific one? Also, we'd like to know if it's working as expected in the web player

 

On another note, would you mind sending us a screenshot of what results you get when you search for something so we can take a closer look? You can attach it to your next response by using the Insert image option in the post editor. Make sure not to send any private info.โ€‹โ€‹โ€‹โ€‹โ€‹โ€‹

 

We'll be on the lookout.

EniModerator
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โ€œMusic acts like a magic key, to which the most tightly closed heart opens.โ€โ€“ Maria von Trapp
Marked as solution

Yeah, now everything works good. This issue was also again, but everything is now OK.

Hello.

This issue was finally fixed. Thank You very much for Your help.

Hey there @Noguri,

 

Thank you for your reply and confirmation.

 

We're super glad that everything works as it should for you again ๐Ÿ™‚

Let us know if we can help you with anything else.


Take care!

JeremyModerator
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Live, love, laugh and listen to music ๐Ÿ™‚

Hello.

I have sent You reply, but It wasn't delivered to You, that everything
is working good. It was temporary problem. I hope, that this reply will
be finally delivered.


Hey again @Noguri,

 

Thank you for confirming this. We hope that you'll keep on enjoying Spotify like normal again ๐Ÿ™‚

Cheers!

JeremyModerator
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If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music ๐Ÿ™‚

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