It doesn't start after updating

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It doesn't start after updating

user-removed
Not applicable

My lap recently restarted to update some apps, including Spotify. When I open it, it only appears a black window with the toolbar above and seconds after it automatically close. I already restarted my lap again but didn't help.

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Re: It doesn't start after updating

ErikG
Roadie
Hi.

Have you tried a "clean installation"?

Here's a guide to do it, may differ a bit (I'm on windows 10)

Uninstall Spotify.

Go to "C:\Users\%Username%\AppData\Local\Spotify\Storage" and delete everything inside the folder.

Also delete the folder "C:\Users\%Username%\AppData\Local\Spotify\Users\<random numbers-user>\"

Reinstall.

Here's installer that should contain a full version of Spotify:
http://download.spotify.com/SpotifyFullSetup.exe
4 Replies
Solution!

Re: It doesn't start after updating

ErikG
Roadie
Hi.

Have you tried a "clean installation"?

Here's a guide to do it, may differ a bit (I'm on windows 10)

Uninstall Spotify.

Go to "C:\Users\%Username%\AppData\Local\Spotify\Storage" and delete everything inside the folder.

Also delete the folder "C:\Users\%Username%\AppData\Local\Spotify\Users\<random numbers-user>\"

Reinstall.

Here's installer that should contain a full version of Spotify:
http://download.spotify.com/SpotifyFullSetup.exe
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Re: It doesn't start after updating

ollhamnic
Newbie

Thats funny, whenever mine wont start after updating i just have to restart it.

You can also try going into Task Manager, and if there are multiple Spotify applications running,try to force stop all of them by rightclicking on them and clicking force stop.

One wont force stop, so once youve force stopped all the ones you can, try opening the Spotify application again.

If this doesnt work, I would try a clean installation as another user has suggested.

Re: It doesn't start after updating

user-removed
Not applicable

That's exactly what I had to do, thank you so much!!

Re: It doesn't start after updating

user-removed
Not applicable

Thanks for the suggestion, "clean installation" was the answer :)

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