Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

NOT LOADING SOMEONE HELP PLEASE

Solved!

NOT LOADING SOMEONE HELP PLEASE

Plan

Free

Country

USA 

Device

Chromebook

Operating System

Chromebook 

My Question or Issue

 My WiFi is strong and it always works, but whenever I search up songs, it takes forever to load and takes forever to play a playlist, even my playlist and it is annoying the **bleep** out of me. -Thanks

Reply

Accepted Solutions
Marked as solution

Hey @loganlikes15, and welcome to the community.

Hope you're doing great!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

 

Let me know how you get on 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @loganlikes15, and welcome to the community.

Hope you're doing great!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

 

Let me know how you get on 🙂 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

As Billy J said, restarting the device may fix it. If that does not, try deleting and redownloading Spotify maybe that would fix it. Best of luck!

Suggested posts