Song Distortion

[JHarv]

I've been getting distortion on all of my songs. I have a Dell Inspirion Windows 7. I am not a premium user. The distortion sounds like crackling static that slows down the song; makes the music sound very robotic. If the spotify window is selected then I definitely hear it. If another window like Internet is pulled up, most of the time, the static is gone until I pull the Spotify window up again. Sometimes, it doesn't matter what window I have pulled up, the static is heard. When I restart my computer the distortion is gone but if I let my computer fall asleep the distortion is heard the next time I play a song and stays until I restart my computer again. What to do?

[Merik · Accepted solution]

Hey there @JHarv! Welcome to the community!

Try these and see if they help:

• Reinstall Spotify
  1. Click File > Exit.
  2. Click Start then select Control Panel.
  3. Click Programs then Programs and Features.
  4. Select Spotify in the list and click Uninstall.
  5. Go to http://www.spotify.com/download and reinstall Spotify.
• Download and run this troubleshooter - follow the steps in the wizard.

• Check your CPU usage and memory usage and make sure it's not getting maxed out. This can be checked using the Task Manager 

  • Open Task Manager by right-clicking the taskbar, and then clicking Start Task Manager.

• Reinstall sound card driver.
  • Click the Windows icon in your taskbar, type device manager in the Start Search box, and then press Enter
  • Double-click on Sound, video, and game controllers
  • Locate and double-click the driver that is causing the error
  • Click the Driver tab
  • Click Uninstall
  • Click the Scan for hardware changes button.

[sailor44]

Seems

to have worked for me! At least, so far...

[Merik]

---

@sailor44 wrote:

Seems

to have worked for me! At least, so far...

---

Yay! Glad I could help! If you have further problems don't hesitate to come back to the community!

[valeriaw]

Hi, thanks for the answer. If I do this, will I loose all the songs and or/playlists?

[mitchluvscindy]

Same issue. None of your solutions work