Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Songs glitching mid song.

Songs glitching mid song.

My Spotify songs keep repeating during certain parts of a song. It's always the same parts and always on the same songs. It only happens on my Windows 10 desktop app.
3 Replies

Hi there,


Thank you for reaching out to the Community. This seems odd so let's take a closer look into this.


First we suggest that you perform a clean reinstall of the app. This is different from a quick reinstall and could be helpful to get rid of any cached files that might be causing trouble.

If that doesn't do the trick you can remove all lines from your hosts file by following the steps bellow:

  1. Open Notepad as an administrator (right-click - Open as Administrator)
  2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
  3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
  4. When the file is open, you will see a block of text with # in front of each line and might see entries like website.com127.0.0.1
  5. Check for any entries with Spotify in the address. Examples may look like: weblb-wg.gslb.spotify.com0.0.0.0
  6. If you do find any lines with Spotify, please remove them
  7. Save your changes and restart Spotify

If the issue persists, can you provide us the URI of the songs so that we can have a close look directly from our end?

We'll be on the lookout for your reply.


Take care!

Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

I have the same problem too but it happened on my iPhone

Hey @chloehomj,


I'd first suggest trying to clear your app's cached data as shown here.
If this doesn't help out - if you haven't already - take a look at the link @Jeremy has shared and perform the steps from there 🙂
Keep us posted on how things go!

Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts