Spotify Home Page is stuck

[Jason90]

Plan

Premium

Device

iPhone 7

Operating System

Windows 10,

My Question or Issue

So I have had this now for about 2 weeks and I am sick of it my Spotify home page is stuck those 3 sections (Good Morning, Discover, More of what you like)

have been the same and wont change despite listening to multiple different genres and new music.

The issue started like this I was listening to a playlist when suddenly weird obscure songs started playing and was also liked even though I never liked those songs and have been also stuck under my good morning tab.

Since then everything has been weird with my Spotify and I cant fix anything.

Here is an attachment of how my Spotify looks, those 4 starting songs will not change whatsoever neither the "discover" tab nor the "more of what you like" tab.

I think this is a bug and should be fixed.

[Alex]

Hi there @Jason90,

Thanks for the post.

This sounds like someone else might have gained access to your account and have liked and played random songs. It's best you follow the steps listen in this help article to secure your account.

You can reach out to our customer support team from the link under the "Lost Anything" section and ask them to restore your account to a previous date. This will remove items you haven't added to your library yourself. 

Hope this helps.

[kaworu_bloodpaw]

@Jason90

If after completing the steps provided by @Alex above, the problem with your Spotify homepage not updating continues, I'd recommend signing out and back into your app twice. This should force a resync of data.

If this does not help, you can perform a clean install using these steps.

[katelynicole]

I have this same issue and none of the above helped. It is stuck on Christmas music, so its been like that for about 3 months now. Support told me to make a new account. That's unacceptable.