Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Spotify Windows 10 problem

Spotify Windows 10 problem

Hi, I installed Spotify on my new pc with Windows 10. Everything was fine but once I log in I can't select any song because it won't play. No matter how many times I reinstall it, the problem still there. I tried to log in with another account and the problem won't go. I can't play any songs and my favourite songs list is empty. On my Phone the app it's alright, no problem there. Any help? 


1 Reply

Hello there @masterpedro88 !


This is a known issue with the desktop app and it's currently under investigation. You can track it here and vote for it so it catches more attention. Also I'd suggest you to try the workaround described there, it seems to be fixing the issue for most of the users. Hope this will get a fix on Spotify's end soon.


Have a nice day 🙂

Suggested posts