Spotify Windows player Discovery screen frozen display

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Re: Spotify Windows player Discovery screen frozen display

mollygauss77
Regular
Is yours working now? I am still having the white box appear and am extremely frustrated.

Re: Spotify Windows player Discovery screen frozen display

mollygauss77
Regular
Can you please explain further how to add those switches?

Re: Spotify Windows player Discovery screen frozen display

mollygauss77
Regular
Thank you for the response. I am still experiencing this issue and as a Premium user for over 2 years now, I am very frustrated that this problem cannot be fixed. Please help. Thank you.

Re: Spotify Windows player Discovery screen frozen display

mollygauss77
Regular
Can you please help advise how to get to this place on my computer so I can try to fix this issue via switches? Thank you.

Re: Spotify Windows player Discovery screen frozen display

loveangelica63
Newbie

what the heck does all this even mean? ._. 

I'm still having problems after reinstalling like 5 times. 

Solution!

Re: Spotify Windows player Discovery screen frozen display

Peter__
Community Legend

If you are on Windows:

 

Completely exit Spotify.

 

Hit start > type "run" > hit enter, copy and paste:

%APPDATA%\Spotify\spotify.exe --disable-accelerated-layers --disable-accelerated-fixed-root-background

into the box and press ok. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Spotify Windows player Discovery screen frozen display

DJSmooth
Roadie

That fixed everything! thank you thank you Thank you.

Re: Spotify Windows player Discovery screen frozen display

DJSmooth
Roadie

Well, looks like things are back to not working today.  Am I going to need do that everyday i open spotify? Peter?

Re: Spotify Windows player Discovery screen frozen display

Peter__
Community Legend

@DJSmooth wrote:

Well, looks like things are back to not working today.  Am I going to need do that everyday i open spotify? Peter?


On v0.9.4 yes, however v0.9.6 is currently rolling out which will hopefully fix the issue. 

 

If you haven't got it yet, download the installer manually from:

http://download.spotify.com/Spotify%20Installer.exe 

 

Run it, let it update and then see if you get the same issue! 

 

Let me know :)

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Re: Spotify Windows player Discovery screen frozen display

DJSmooth
Roadie

installed version 0.9.6.72 yesterday, this morning signed on and things are still not working.  I have to go in and do the step you mentioned, so the update did not fix it.

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