Spotify did one of it's automatic updates, but then it was stuck on the installing bar forever. I then received error 18 and 14. So I uninstall spotify through control panel, but when I try to reinstall after rebooting I get the same message.
When I try to delete the spotify files in appdata, I get a message saying I cannot delete the files due to the program being open. Even though I uninstalled it?
Help please :'(
Solved! Go to Solution.
Welcome at the Spotify Community!
Could you check out if it works for you when you follow the steps below?
Please let me know if it still doens't work after trying these steps. Thank you!
I am having the same problem but when I go to end Spotify.exe process. I get error message.
The operation could not be completed. Access denied.
This thread is getting a bit old, but I stumbled upon the same problem. While the complete installer worked fine for me, I was bugged about the fact that Spotify (or some other software) was limiting my own access to MY computer.
For me the answer was SAFE MODE, entered in without network access in Windows 10 and deleted the spotify folder in AppData as well as any other folder related to Spotify (Spotify crash service has another one in Temp if I remember correctly). Just remember your password and all that (and set up Admin accounts to be sure before entering safe mode in win 10 since it's something you have to turn off once you are inside safe mode as it will boot to it every time until you turn it off), which for me was a bit tricky since it turned out to be my old Outlook.com password and not the new one that I set up a few months back (this may be different with network access).
Anyway, this should allow you to delete the files without any other programs controlling wether or not you can do so. For me this fixed everything and In was able to install updates again as well as using the online installer.