Spotify can't install, can't delete app data > Application running

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Re: Spotify can't install, can't delete app data > Application running

Newbie

even in my task manager spotify doesnt show up

 

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Re: Spotify can't install, can't delete app data > Application running

Casual Listener

@MichaelW wrote:

Hi there,
Welcome at the Spotify Community!

 

Could you check out if it works for you when you follow the steps below?

  1. Open your taskmanager (on Windows you can do so by pressing CTRL + ALT + DEL), and close Spotify.exe, SpotifyCrashService, and SpotifyWebHelper.exe.
  2. Try to remove the files once again, does it work now?
  3. After you've removed all files, please reboot your PC to make sure it all gone now. 
  4. Open taskmanager once again, does it still show Spotify processes?
  5. If not, please try to install the program from the Full Installer (this one doesn't need to download files for the program, it's like an offline installer).

Please let me know if it still doens't work after trying these steps. Thank you!


THANK YOU!!!!!!!!!!

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Re: Spotify can't install, can't delete app data > Application running

Casual Listener

THAT DOES NOT WORK FOR ME! There are no traces of spotify on my task mannager, and I think the problem resides in the fact I "need permmision" to delete the appdata\roaming file!

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Re: Spotify can't install, can't delete app data > Application running

Casual Listener

Did you try going though safe mode? I had to do that to get it to work properly on my computer. Safe mode will essentialy stop all other programs from running, which means you get a lot more direct access to the files themselves. Safe mode should also always be entered as admin, so that should not be an issue either.

 

It's a bit more of a complicated aproach, but if you can't get it to work like the other suggestion then this might be a solution for you.

Re: Spotify can't install, can't delete app data > Application running

Casual Listener
I tried the other installer on safe mode and it would not open, there were
no problems before I installed equalifier pro.
I am using a Windows 10 intel dell laptop
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Re: Spotify can't install, can't delete app data > Application running

Newbie

try going to task manager and go to background processes and check if spotify is there. If so end the task down using the button at the bottom right.

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Re: Spotify can't install,I can't delete app data > Application running

Casual Listener

Same bro

 

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