Spotify crashes on computer every time I remove my headphone jack.

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Re: Spotify crashes on computer every time I remove my headphone jack.

MTP9
Music Fan

I am also adding this to the latest issue plaguing my spotify use. If I turn off my bluetooth headphones and then try to reconnect them later I won't get any sound but spotify shows the song is playing. I close spotify and then try to reopen and receive an error message that the application can't be opened, I then have to kill it in task manager before it can be reopened. 

Re: Spotify crashes on computer every time I remove my headphone jack.

matthewoli98
Gig Goer

Dont turn off your bluetooth headphones while using spotify, rather first close the app and then disconnect. The same applies for bluetooth speakers.

Re: Spotify crashes on computer every time I remove my headphone jack.

TSshadow
Casual Listener

While "dont turn of your bluetooth device before closing down spotify" is a solution, just like "kill spotify with taskmanager if you've forgotten to shutdown before disconnecting", it is definitly something that spotify should look into. It is a bug that is not supposed to happen... 

Re: Spotify crashes on computer every time I remove my headphone jack.

MTP9
Music Fan

The battery on the headphones is finite. I can't leave them on all the time.

Re: Spotify crashes on computer every time I remove my headphone jack.

Testotapsa
Music Fan

Re: Spotify crashes on computer every time I remove my headphone jack.

alexscothern
Casual Listener

Same here.  In looking at older posts, it looks like this has been a known issue for years.  Hopefully just off and on, not "always has been a problem" kind of thing, cuz that's embarassing.

At work, I routinely switch between analog headphones (for music) and a USB headset.  Every single change will **bleep** off Spotify. When removing USB headset and reinserting jack headphones,
1) Either endlessly loops 1 second
2) Pretends to play, but not through headphones.  Other sounds DO resume through jack headphones.  
3) Sometimes it says that the current song is not available... for EVERYTHING. 

In all of these cases, closing Spotify window does not fully kill the app. If you reopene Spotify, it says "Spotify is already running". You have to kill it via Task Manager, then it opens up just fine.

Pretty annoying.

Re: Spotify crashes on computer every time I remove my headphone jack.

LlukKas
Composer

Try to desable/enable hardware acceleration from Settings + Advanced Settings 

Re: Spotify crashes on computer every time I remove my headphone jack.

ioanstoleru
Newbie

Same issue here, Spotify PC app crashes every single time I change audio output (headphones to speakers, for example). It won't play anymore and when I close the app and try to reopen it, I get an error. I have to kill the app in Task Manager - Processes to be able to reopen it. Tried reinstalling a couple of times, the issue persists.

Hoping Spotify will get a hold of it and fix this with an update soon, as it's getting very frustrating and it's obviously a global issue.

(Spotify Premium, Windows 7, HP Pavilion g6)

Re: Spotify crashes on computer every time I remove my headphone jack.

TSshadow
Casual Listener

I have personally made this a bit more managable by using the following batch script when spotify hangs:

taskkill /F /IM spotify.exe

Paste this in a new .txt file, rename it to killSpotify.bat, and then double click this file whenever spotify crashes
its a bit faster than manually open taskmanager and killing the process ;)

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Re: Spotify crashes on computer every time I remove my headphone jack.

Eggi
Newbie

Sadly have the same issue.
Crashes on my Dell Latitude E7470 with Windows 7 after removing the headphones.

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