Spotify wont update

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Spotify wont update

AgileTech
Regular

Last few versions of Spotify fail to install the latest update.

 

Once the update is downloaded I get the blue arrow in the top right-hand corner suggesting that I restart Spotify to install the update but when it reloads it has not installed. 

The only way I can get it to update is to uninstall and reinstall so it downloads and installs the latest version.

 

Thanks.

4 Replies

Maria_B
Moderator
Moderator

 

Welcome to the Spotify Community.

 

That's odd. Let's try a deeper reinstallation to get this fixed. Just follow these steps:

 

  • Log out of Spotify and then close the program.
  • Uninstall 
  • Browse to the cache and delete everything inside the folder. The default location should be:

C:\Users\%Username%\AppData\Local\Spotify\Storage 

 
  • Delete also the folder:

C:\Users\%Username%\AppData\Local\Spotify\Users\<random numbers-user>\

 

There is a folder for each profile that has been logged into Spotify on that computer account. 

 

  • Restart your PC.
  • Reinstall the app from here.
Let us know how it goes.
Maria_BModerator
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AgileTech
Regular

Thanks for this. I have done that but wont be able to tell if it has worked until a new update has been released.

AgileTech
Regular

That has not worked.

AgileTech
Regular

Hello?

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