Volume changes during songs when normalization is off [fixed]

[MeridianBC]

Plan

Premium

Country

Canada

Device / Operating System

Desktop player and web player on Windows 11

My Question or Issue

Normalization is occurring when I listen to music both in the desktop client and the web client whether normalization is off or not.  My system volume is not changing, Spotify is ramping up the volume during quiet parts of songs, which ruins music with lots of dynamics like classical and prog rock.

Is this intended behavior?  When I turn normalization on and set it to loud, the music gets quieter overall, and gets louder when I turn it off, but either way the dynamics are getting ruined.  I don't want to switch services but this is making some music that I'm very familiar with sound horrible.

To be clear, this is not related to the whole track/album leveling that Spotify does to target -14 LUFS, this is about quiet parts of songs getting way too loud.

I'm so sorry, apparently it was my new laptop's audio drivers, there's nothing wrong with how Spotify is playing my music. 😓

I'd delete this message but I don't seem to have a way to do that.

[AlejaR]

Hey @MeridianBC,

Thanks for posting in the Community and welcome.

No worries! We're really glad you found out the root cause of the behavior you kindly described. We appreciate you sharing your experience here, so it might help other users. You can write whenever the app starts to behave again or you need us; we're always here to help

In this case, you can create a report, so we can help you delete your post. To do it, you just have to select the three-dot menu you find next to your post. Then, click Report Inappropriate Content and then you'll see a window in which you can ask us to delete your post. 

We hope you found this helpful. Let us know if you need anything else.