[Windows] App for Windows 10 doesn't work

[f_dstyka-dnjp]

Plan

Premium

Country

Germany

Device

Lenovo YogaBook 

Operating System

Windows 10

My Question or Issue

Dear Community,

my Windows 10 app doesn't work. It started about 1 month ago. Ever since, I deinstalled and reinstalled the app (both Windows store and Spotify website) every other day but it still doesn't work. Down in the taskbar, it looks like Spotify is running but there's just a transparent window (see photo attached) and nothing happens, I've already waited for hours.

Has somebody else experienced this and knows help?

Many thanks in advance!

[koguz]

same here

windows 10 pro 1083 edition

[Loxer · Accepted solution]

Hey @f_dstyka-dnjp, welcome to the Community.

Hope you are both having a great day!

You came to the right place! 

Your issue has been solved once here. Hope it helps.

If you still need help, just ping me 😉

Have a nice day 🙂

[f_dstyka-dnjp]

THANK YOU SO MUCH!!!!!!!!

You made my day!

[Loxer]

I am really happy for you! 😇

https://open.spotify.com/track/40wFAseXr2d6XhCm0Il5R7

[koguz]

thank you.