Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2105 Views

0 replies

4 likes

  • 2105 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151082 Views

83 replies

27 likes

  • 151082 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139248 Views

294 replies

22 likes

  • 139248 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11295 Views

1 replies

6 likes

  • 11295 Views
  • 1 replies
  • 6 likes

Superuser Contribution Windows 10 Desktop Overlay

PlanPremium Country US DeviceDell Latitude Operating SystemWindows 10 My Question or Issue The desktop overlay will not go away even after turning it off. I've had this problem before and it was resolved but has resurfaced again. I'm currently using ...

Regular

Plan Premium   Country  US   Device Dell Latitude   Operating System Windows 10   My Question or Issue  The desktop overlay will not go away even after turn...

Jemi

Spotify Legend

1543 Views

5 replies

11 likes

  • 1543 Views
  • 5 replies
  • 11 likes

Shuffle Play is Still Horribly Broken

Since 2014 as evidenced by multiple reports, shuffle play has been having issues with replaying the same tracks over and over and over again. What's the point of having a playlist of 200 songs if Spotify only plays 30 of them. I understand that Spoti...

Newbie

Since 2014 as evidenced by multiple reports, shuffle play has been having issues with replaying the same tracks over and over and over again. What's the point of having a playlist of 200 songs if Spo...

2091 Views

0 replies

35 likes

Shuffle Algorithm
Shuffle play
  • 2091 Views
  • 0 replies
  • 35 likes

Spotify installer - error code: 24

Plan Premium Country Italy Device PC Operating System Windows 7 Pro My Question or Issue My computer is in a work domain and my domain user can't install from the temp directory so I updated Spotify with a local administator to version 1.0.94.262 (un...

Casual Listener

Plan Premium Country Italy  Device PC Operating System Windows 7 Pro   My Question or Issue My computer is in a work domain and my domain user can't install from th...

MePenguin

Regular

74538 Views

44 replies

1 likes

  • 74538 Views
  • 44 replies
  • 1 likes

Every song skips to the next track part way through being played.

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueThe last few days, I have had a problem where the songs being played keep skipping to the next track. I can't get through more than about 30 seconds of each song.I've noticed...

Regular

Plan Premium Country UK   Device PC Operating System Windows 10   My Question or Issue The last few days, I have had a problem where the songs being played keep skipping to the n...

611 Views

0 replies

5 likes

  • 611 Views
  • 0 replies
  • 5 likes

Superuser Contribution Daily Mix Missing Since Upgraded to Premium

PlanPremium FamilyCountry USDevicemacbook, iPhone and iPad Operating System(iOS10/iOS12 and mojave) My Question or Issuemy daily mixes were reduced in number and frequency since upgrading my plan from the trial version. I have uninstalled and reinsta...

Regular

  Plan Premium Family Country  US Device macbook, iPhone and iPad  Operating System (iOS10/iOS12 and mojave)   My Question or Issue my daily mixes were reduced in numbe...

Peter

Spotify Legend

2818 Views

17 replies

0 likes

  • 2818 Views
  • 17 replies
  • 0 likes

One Track suddenly stopped then the Spotify App didn't run

PlanFreeCountry PhilippinesDeviceDesktopOperating SystemWindows 7 My Question or IssueWhen I played my playlist and then this track "RESET (feat. Jinsil) - Tiger TK, Jinsil" comes next and is being played, after 3seconds the song stopped and the app/...

Newbie

Plan Free Country  Philippines Device Desktop Operating System Windows 7   My Question or Issue When I played my playlist and then this track "RESET (feat. Jinsil) - Tiger TK, Jin...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Solved!! Low Frame Rate with Desktop App

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueRecently I've done a clean uninstall of Spotify because it was taking up a large amount of space on my drive and then reinstalled it. Since then, I've been getting lo...

Regular

Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue Recently I've done a clean uninstall of Spotify because it was taking up a large amount of...

samdief

Newbie

52342 Views

24 replies

8 likes

  • 52342 Views
  • 24 replies
  • 8 likes

Playlist won't load

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or Issue I can't create spotify playlist, it just shows it loading and it never ends.

Casual Listener

Plan Free Country   Device PC Operating System Windows 10   My Question or Issue  I can't create  spotify playlist, it just shows it loading and it never ends.

BobJones8P

Casual Listener

786 Views

2 replies

0 likes

  • 786 Views
  • 2 replies
  • 0 likes

Desktop will not sync to mobile

I've had this issue for many months and have read about others experiencing this with little success. Spotify desktop and mobile simply do not reflect the same song likes. I'll like a track on my mobile and it will not be reflected on desktop until s...

Newbie

I've had this issue for many months and have read about others experiencing this with little success.  Spotify desktop and mobile simply do not reflect the same song likes. I'll like a track ...

MichaelJerzak

Composer

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Solved!! Playlist help!

Hi music lovers! I need help getting back my playlist that I put songs in a very specific order on. I just downloaded the app vs using the browser and was trying to move the date added colum to swap in the song length (way more useful imo) and instea...

Casual Listener

Hi music lovers! I need help getting back my playlist that I put songs in a very specific order on. I just downloaded the app vs using the browser and was trying to move the date added colum to ...

heavyish

Casual Listener

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

Superuser Contribution My user overview is empty to myself and friends

PlanFreeCountry PortugalDeviceDesktop (Toshiba)Operating SystemWindows 7, 64 bits My Question or Issue My "user overview" is empty, both to me and to my friends. It just displays "no recent activity" when the user profile is opened. My friends also s...

Newbie

Plan Free Country  Portugal Device Desktop (Toshiba) Operating System Windows 7, 64 bits   My Question or Issue  My "user overview" is empty, both to me and to my friends. It...

ulaisyah

Newbie

3091 Views

4 replies

0 likes

Desktop
empty
free plan
Friends
user
Windows 7
  • 3091 Views
  • 4 replies
  • 0 likes

"Shuffle" plays small portion of songs, in the same order every time

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI have shuffle enabled on my library of a few hundred songs. The result is the same 15-20 songs played in the exact same order every time. I tried re-installing the app: same ...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I have shuffle enabled on my library of a few hundred songs. The result is the same 15-20 songs pla...

Mantisentil

Community Legend

1650 Views

3 replies

2 likes

  • 1650 Views
  • 3 replies
  • 2 likes

Playing songs not in playlist?

PlanFreeCountryUnited StatesDevicedesktop Operating SystemWindows 10 My Question or Issue My playlist is playing songs that I removed from my playlist.

Casual Listener

Plan Free Country United States Device desktop   Operating System Windows 10   My Question or Issue  My playlist is playing songs that I removed from my playlist.

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Remove all songs without a check mark

I want to remove all the songs in my "Liked From Radio" that don't have a check mark. But, I can't sort by checked/unchecked so I can't highlight a large group all at once and delete. I also don't want to spend hours going through there and doing it ...

Casual Listener

I want to remove all the songs in my "Liked From Radio" that don't have a check mark. But, I can't sort by checked/unchecked so I can't highlight a large group all at once and delete. I also don't wa...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

"Discovered On" section on artists profiles gone again..

Discovered On section on artists profiles gone again.. What's going on Spotify? They keep doing this periodilcally. I don't see how this is not intentional.

Roadie

   Discovered On section on artists profiles gone again..  What's going on Spotify?  They keep doing this periodilcally. I don't see how this is not intentional. 

Sebasty

Community Legend

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Radio And Friend Feed Are Missing. I've Tried A Reinstall. Why?

Plan Premium Country BR Device (PC) Operating System (Windows 10) My Question or Issue My radio just doesn't work, and my "friends activity" doesn't work either, i have already reinstalled but it didn't solve my problem.

Casual Listener

  Plan Premium Country  BR Device (PC) Operating System (Windows 10)   My Question or Issue My radio just doesn't work, and my "friends activity" doesn't work eit...

Eni

Moderator

1734 Views

6 replies

0 likes

Friend Activity
PC
Radio
  • 1734 Views
  • 6 replies
  • 0 likes

Solved!! Spotify on my desktop lags when it is the active window. Why?

Plan Premium Country Australia Device PC (a gaming PC) Operating System Win 10 My Question or Issue This only started very recently, but now when I click on Spotify, making it the active window on my desktop, my computer lags heavily.It is like my re...

Casual Listener

Plan Premium Country Australia Device PC (a gaming PC) Operating System Win 10   My Question or Issue This only started very recently, but now when I click on Spotify, making...

TitusPolitus

Casual Listener

44081 Views

2 replies

5 likes

Active Window
Lag
stuttering
  • 44081 Views
  • 2 replies
  • 5 likes

Spotify now always starts as if "Show desktop overlay when using media keys" was enabled

Since the last update, even with the preference "Display Options" / "Show desktop overlay when using media keys" disabled, every time I started Spotify, it works as if that option was enabled... I need enter in Prefereces enabled the option and then ...

Roadie

Since the last update, even with the preference "Display Options" / "Show desktop overlay when using media keys" disabled, every time I started Spotify, it works as if that option was enabl...

Mantisentil

Community Legend

701 Views

1 replies

6 likes

Media Overlay
  • 701 Views
  • 1 replies
  • 6 likes

Solved!! Media overlay keys not disabled after app restart

Premium, Windows x64 Windows 10 Installed through Windows Store and Installed through installer - tried both ways. I know this topic is well known but not enough tested. I'm still having this issue on 1.0.93.244.g1e3a05e7 (Windows Store version)https...

Casual Listener

Premium, Windows x64 Windows 10   Installed through Windows Store and Installed through installer - tried both ways.   I know this topic is well known but not enough tested. I'm still h...

Mantisentil

Community Legend

593 Views

2 replies

2 likes

  • 593 Views
  • 2 replies
  • 2 likes

Song Error, Stange sounds, All devices

PlanPremiumDeviceiPhone 10, Samsung Galaxy, NotebookOperating SystemiOS 10, Android, Windows 10 My Question or Issue:Hi, there have been some problem when Spotify added this song. Listen in the end, alot of strange noise and so on. Please fix this, i...

Newbie

Plan Premium Device iPhone 10, Samsung Galaxy, Notebook Operating System iOS 10, Android, Windows 10   My Question or Issue: Hi, there have been some problem when Spotify added this song...

Sebasty

Community Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes