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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84054 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797102 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24266 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3081 Views

0 replies

4 likes

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Liked from radio playlist wiped

Operating SystemWindows 10 My Question or Issue My "liked from radio" playlist suddenly got wiped on my computer. I can still access the playlist on my iphone. Is there any way of getting the songs back? Thanks

Newbie

    Operating System Windows 10   My Question or Issue  My "liked from radio" playlist suddenly got wiped on my computer. I can still access the playlist on my iphone. ...

242 Views

0 replies

0 likes

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Search for Albums

Being old, I still like albums. So, when I do a search such as "year:1989-1993 genre:indie" I'd like the results to show me albums that meet those criteria. How do I acheive this?I use the Windows and Android clients, both show results for "artists" ...

Newbie

  Being old, I still like albums. So, when I do a search such as "year:1989-1993 genre:indie" I'd like the results to show me albums that meet those criteria.   How do I acheive this? I...

392 Views

0 replies

0 likes

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Superuser Contribution Spotify doesn't see Google Home Mini in connected devices

PlanPremiumCountry USADevicePCOperating SystemWindows 10My Question or IssueI have Google home Mini connected to the samу Wi-Fi network at home. But spotify doesn't see it as a connected device. While my Pixel3 phone can play music via spotify at the...

Regular

Plan Premium Country  USA Device PC Operating System Windows 10 My Question or Issue I have Google home Mini connected to the samу Wi-Fi network at home. But spotify doesn't see it...

Peter

Spotify Legend

25253 Views

2 replies

7 likes

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Solved!!Superuser Contribution Spotify Connect & Google Home

Hi, I am using Spotify on two Windows 10 machines which are running on the same wifi network as my Google Home device. But the Google Home device does not show up on Spotify Connect on Windows. How can I add it? Thanks.

Music Fan

Hi,   I am using Spotify on two Windows 10 machines which are running on the same wifi network as my Google Home device. But the Google Home device does not show up on Spotify Connect on Windo...

Peter

Spotify Legend

53118 Views

9 replies

10 likes

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  • 9 replies
  • 10 likes

[Connect] Can't connect between Pc and Mobile phone

I can't connect my windows desktop to my Mobile device (Huawei P10Plus). I open them at the same time. These devices logged in to the same account and also same internet connection. It looks there is nothing wrong with it.

Casual Listener

I can't connect my windows desktop to my Mobile device (Huawei P10Plus). I open them at the same time. These devices logged in to the same account and also same internet connection. It looks there is...

534 Views

0 replies

0 likes

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Google Home plays alternate versions

PlanPremiumCountry USADeviceGoogle MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi,When I ask Google Home to play Lady Double Dealer by Deep Purple, it plays a few seconds of a live version, then cuts to another son...

Newbie

Plan Premium Country  USA Device Google Max Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hi, When I ask Google Home to play Lady D...

371 Views

0 replies

1 likes

  • 371 Views
  • 0 replies
  • 1 likes

Daily Mix playlists are not updating on PC

My daily mixes on PC are few months old. They are NOT updated as I listen to music. None of the songs I've been listening to in the past months have appeared in any of the mixes. (I've already seen topics on this forum with answers that I just need t...

Casual Listener

My daily mixes on PC are few months old. They are NOT updated as I listen to music. None of the songs I've been listening to in the past months have appeared in any of the mixes. (I've already seen t...

498 Views

0 replies

1 likes

  • 498 Views
  • 0 replies
  • 1 likes

Solved!! Desktop overlay keeps coming back

PlanPremiumCountryUKDeviceDell XPS 13 9360Operating SystemWindows 10 Pro 1803 My Question or Issue There was a problem earlier this year, where the option failed to disable the desktop overlay showing track/artist info with volume, which was fixed. D...

Casual Listener

Plan Premium Country UK Device Dell XPS 13 9360 Operating System Windows 10 Pro 1803   My Question or Issue  There was a problem earlier this year, where the option failed to disa...

screendj

Casual Listener

1841 Views

6 replies

12 likes

Desktop overlay
  • 1841 Views
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  • 12 likes

Unlink volume control from desktop app and remote device

PlanPremiumCountryU.S. DevicePCOperating SystemWindows 10, Android My Question or IssueI recently bought new speakers and A/V receiver and decided to try the Spotify Connect thing. All was fine and dandy until I noticed that the volume slider in the ...

Regular

Plan Premium Country U.S.   Device PC Operating System Windows 10, Android   My Question or Issue I recently bought new speakers and A/V receiver and decided to try the Spotify C...

1341 Views

0 replies

1 likes

Android
Connect
Desktop
volume
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  • 1 likes

Deleted song unintentional

PlanFreeCountry ItalyDeviceXiaomi Mi A1, Asus Zenfone 2Operating SystemWindows 10 My Question or Issue Hi, i think i had unintentionaly deleted an song to be playable how can i listen it again? it's Sally from Hardwell, it wasn't from a playlist or s...

Casual Listener

Plan Free Country  Italy Device Xiaomi Mi A1, Asus Zenfone 2 Operating System Windows 10  My Question or Issue  Hi, i think i had unintentionaly deleted an song to be playable...

Scevan

Casual Listener

614 Views

2 replies

0 likes

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Solved!! Podcasts disappearing from "Your Library" menu

PlanPremiumCountry AustraliaDeviceASUS VivoBook Pro17Operating SystemWindows 10 My Question or Issue I enjoy listening to a wide range of podcasts and enjoy using Spotify as my primary podcast platform, due to the ease of using Spotify Connect to str...

Casual Listener

Plan Premium Country  Australia Device ASUS VivoBook Pro17 Operating System Windows 10   My Question or Issue  I enjoy listening to a wide range of podcasts and enjoy using S...

mireczatko

Casual Listener

10093 Views

21 replies

9 likes

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  • 21 replies
  • 9 likes

Windows App changes volume on iOS device when transferring playback

PlanPremiumCountryUSA DeviceiPhone X iOS 12.1.2App version 8.4.79.933 Operating SystemWindows 10 build 18091.0.96.181.gf6bc1b6b (Windows Store version) My Question or IssueWhen transferring playback from my phone to my desktop, Spotify will change th...

Regular

Plan Premium Country USA   Device iPhone X iOS 12.1.2 App version 8.4.79.933   Operating System Windows 10 build 1809 1.0.96.181.gf6bc1b6b (Windows Store version)   My Que...

jw2k_fr

Regular

863 Views

1 replies

1 likes

iOS
volume
Windows
  • 863 Views
  • 1 replies
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Spotify won't open, tried to delete but now I can't even do that

PlanPremiumOperating SystemWindows 10 My Question or Issue Spotify randomly stopped working. It wouldn't open so I tried to delete everything but I can't delete spotify.exe, I don't know why. A photo is attached with the message I get.

Newbie

Plan Premium Operating System Windows 10   My Question or Issue  Spotify randomly stopped working. It wouldn't open so I tried to delete everything but I can't delete spotify.exe, I d...

310 Views

0 replies

1 likes

  • 310 Views
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Disconnected External HD cause redownloading

PlanPremiumCountry TRDevice(Dell Latitude)Operating System(Windows 7) My Question or Issue I have a premium account for a long time,I use my external WD HDD for offline storage but sometimes it disconnects and even though directory still exists it is...

Casual Listener

Plan Premium Country  TR Device (Dell Latitude) Operating System (Windows 7)   My Question or Issue  I  have a premium account for a long time, I use my external WD HDD...

rpenn

Gig Goer

423 Views

1 replies

0 likes

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  • 1 replies
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PC version won't connect to phone or scrobble to Last.fm

PlanPremiumCountryUKDeviceMedion Razer Laptop, Google Pixel PhoneOperating SystemWindows 10, Android 9 My Question or IssueThe version of Spotify on my laptop has suddenly become disconnected from my phone via Connect, and Last.fm. Spotify on my lapt...

Newbie

Plan Premium Country UK Device Medion Razer Laptop, Google Pixel Phone Operating System Windows 10, Android 9   My Question or Issue The version of Spotify on my laptop has suddenly be...

rpenn

Gig Goer

1075 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Thanks for forcing me to install your bloatware on my PC

Thanks for forcing me to install your bloatware only to edit playlist name.Every other music service allows to edit playlist name from any browser.Only Spotify forces its users to install useless applications.When my 1$ premium ends in 3 months I am ...

Newbie

  Thanks for forcing me to install your bloatware only to edit playlist name. Every other music service allows to edit playlist name from any browser. Only Spotify forces its users to install...

matthewoli98

Gig Goer

824 Views

1 replies

0 likes

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  • 1 replies
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nothing works

PlanFreeCountry polandDevicepcOperating Systemwindows 10 My Question or Issuespotify just doesn't work. i cannot download it, register a new account, or do anything related to the site, because my access is denied. i cannot play music, because spotif...

Casual Listener

Plan Free Country  poland Device pc Operating System windows 10   My Question or Issue spotify just doesn't work. i cannot download it, register a new account, or do anything rela...

Sebasty

Community Legend

2580 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Spotify won't play song

PlanPremiumCountryNorwayDeviceWindows ComputerOperating SystemWindows 10 My Question or Issue Spotify won't play this one specific song for me, and has being doing this for a little over a month. ("Unity" - by the fatrat). I have tried reinstalling s...

Newbie

Plan Premium Country Norway Device Windows Computer Operating System Windows 10   My Question or Issue  Spotify won't play this one specific song for me, and has being doing this ...

matthewoli98

Gig Goer

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

How to update (old spotify version)?

PlanFreeCountry BrazilDevicelaptopOperating Systemwindows 10 My Question or Issue I've been experiencing an issue where I could not update spotify. Today I uninstalled it and downloaded the setup from the website (in order do get the latest version)....

Newbie

Plan Free Country  Brazil Device laptop Operating System windows 10   My Question or Issue  I've been experiencing an issue where I could not update spotify. Today I uninstal...

matthewoli98

Gig Goer

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
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Enable Explicit Songs by disabling 'Hardware acceleration"?!

Spotify premium on Windows 7I had a weird problem with Spotify doesn't playing any songs with explicit content, and there was nowhere in the settings where I could turn it on/off.Then I read on another thread that people who had problems with Spotify...

Regular

Spotify premium on Windows 7 I had a weird problem with Spotify doesn't playing any songs with explicit content, and there was nowhere in the settings where I could turn it on/off. Then I read on...

Kaya77

Regular

830 Views

2 replies

0 likes

  • 830 Views
  • 2 replies
  • 0 likes