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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80207 Views

40 replies

68 likes

  • 80207 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

769517 Views

503 replies

64 likes

  • 769517 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16470 Views

17 replies

5 likes

  • 16470 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

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  • 4 likes

Google Home plays alternate versions

PlanPremiumCountry USADeviceGoogle MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi,When I ask Google Home to play Lady Double Dealer by Deep Purple, it plays a few seconds of a live version, then cuts to another son...

Newbie

Plan Premium Country  USA Device Google Max Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hi, When I ask Google Home to play Lady D...

363 Views

0 replies

1 likes

  • 363 Views
  • 0 replies
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Daily Mix playlists are not updating on PC

My daily mixes on PC are few months old. They are NOT updated as I listen to music. None of the songs I've been listening to in the past months have appeared in any of the mixes. (I've already seen topics on this forum with answers that I just need t...

Casual Listener

My daily mixes on PC are few months old. They are NOT updated as I listen to music. None of the songs I've been listening to in the past months have appeared in any of the mixes. (I've already seen t...

486 Views

0 replies

1 likes

  • 486 Views
  • 0 replies
  • 1 likes

Solved!! Desktop overlay keeps coming back

PlanPremiumCountryUKDeviceDell XPS 13 9360Operating SystemWindows 10 Pro 1803 My Question or Issue There was a problem earlier this year, where the option failed to disable the desktop overlay showing track/artist info with volume, which was fixed. D...

Casual Listener

Plan Premium Country UK Device Dell XPS 13 9360 Operating System Windows 10 Pro 1803   My Question or Issue  There was a problem earlier this year, where the option failed to disa...

screendj

Casual Listener

1803 Views

6 replies

12 likes

Desktop overlay
  • 1803 Views
  • 6 replies
  • 12 likes

Unlink volume control from desktop app and remote device

PlanPremiumCountryU.S. DevicePCOperating SystemWindows 10, Android My Question or IssueI recently bought new speakers and A/V receiver and decided to try the Spotify Connect thing. All was fine and dandy until I noticed that the volume slider in the ...

Regular

Plan Premium Country U.S.   Device PC Operating System Windows 10, Android   My Question or Issue I recently bought new speakers and A/V receiver and decided to try the Spotify C...

1318 Views

0 replies

1 likes

Android
Connect
Desktop
volume
  • 1318 Views
  • 0 replies
  • 1 likes

Deleted song unintentional

PlanFreeCountry ItalyDeviceXiaomi Mi A1, Asus Zenfone 2Operating SystemWindows 10 My Question or Issue Hi, i think i had unintentionaly deleted an song to be playable how can i listen it again? it's Sally from Hardwell, it wasn't from a playlist or s...

Casual Listener

Plan Free Country  Italy Device Xiaomi Mi A1, Asus Zenfone 2 Operating System Windows 10  My Question or Issue  Hi, i think i had unintentionaly deleted an song to be playable...

Scevan

Casual Listener

602 Views

2 replies

0 likes

  • 602 Views
  • 2 replies
  • 0 likes

Solved!! Podcasts disappearing from "Your Library" menu

PlanPremiumCountry AustraliaDeviceASUS VivoBook Pro17Operating SystemWindows 10 My Question or Issue I enjoy listening to a wide range of podcasts and enjoy using Spotify as my primary podcast platform, due to the ease of using Spotify Connect to str...

Casual Listener

Plan Premium Country  Australia Device ASUS VivoBook Pro17 Operating System Windows 10   My Question or Issue  I enjoy listening to a wide range of podcasts and enjoy using S...

mireczatko

Casual Listener

9949 Views

21 replies

9 likes

  • 9949 Views
  • 21 replies
  • 9 likes

Windows App changes volume on iOS device when transferring playback

PlanPremiumCountryUSA DeviceiPhone X iOS 12.1.2App version 8.4.79.933 Operating SystemWindows 10 build 18091.0.96.181.gf6bc1b6b (Windows Store version) My Question or IssueWhen transferring playback from my phone to my desktop, Spotify will change th...

Regular

Plan Premium Country USA   Device iPhone X iOS 12.1.2 App version 8.4.79.933   Operating System Windows 10 build 1809 1.0.96.181.gf6bc1b6b (Windows Store version)   My Que...

jw2k_fr

Regular

853 Views

1 replies

1 likes

iOS
volume
Windows
  • 853 Views
  • 1 replies
  • 1 likes

Spotify won't open, tried to delete but now I can't even do that

PlanPremiumOperating SystemWindows 10 My Question or Issue Spotify randomly stopped working. It wouldn't open so I tried to delete everything but I can't delete spotify.exe, I don't know why. A photo is attached with the message I get.

Newbie

Plan Premium Operating System Windows 10   My Question or Issue  Spotify randomly stopped working. It wouldn't open so I tried to delete everything but I can't delete spotify.exe, I d...

307 Views

0 replies

1 likes

  • 307 Views
  • 0 replies
  • 1 likes

Disconnected External HD cause redownloading

PlanPremiumCountry TRDevice(Dell Latitude)Operating System(Windows 7) My Question or Issue I have a premium account for a long time,I use my external WD HDD for offline storage but sometimes it disconnects and even though directory still exists it is...

Casual Listener

Plan Premium Country  TR Device (Dell Latitude) Operating System (Windows 7)   My Question or Issue  I  have a premium account for a long time, I use my external WD HDD...

rpenn

Gig Goer

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

PC version won't connect to phone or scrobble to Last.fm

PlanPremiumCountryUKDeviceMedion Razer Laptop, Google Pixel PhoneOperating SystemWindows 10, Android 9 My Question or IssueThe version of Spotify on my laptop has suddenly become disconnected from my phone via Connect, and Last.fm. Spotify on my lapt...

Newbie

Plan Premium Country UK Device Medion Razer Laptop, Google Pixel Phone Operating System Windows 10, Android 9   My Question or Issue The version of Spotify on my laptop has suddenly be...

rpenn

Gig Goer

1051 Views

3 replies

2 likes

  • 1051 Views
  • 3 replies
  • 2 likes

Thanks for forcing me to install your bloatware on my PC

Thanks for forcing me to install your bloatware only to edit playlist name.Every other music service allows to edit playlist name from any browser.Only Spotify forces its users to install useless applications.When my 1$ premium ends in 3 months I am ...

Newbie

  Thanks for forcing me to install your bloatware only to edit playlist name. Every other music service allows to edit playlist name from any browser. Only Spotify forces its users to install...

matthewoli98

Gig Goer

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

nothing works

PlanFreeCountry polandDevicepcOperating Systemwindows 10 My Question or Issuespotify just doesn't work. i cannot download it, register a new account, or do anything related to the site, because my access is denied. i cannot play music, because spotif...

Casual Listener

Plan Free Country  poland Device pc Operating System windows 10   My Question or Issue spotify just doesn't work. i cannot download it, register a new account, or do anything rela...

Sebasty

Community Legend

2525 Views

7 replies

0 likes

  • 2525 Views
  • 7 replies
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Spotify won't play song

PlanPremiumCountryNorwayDeviceWindows ComputerOperating SystemWindows 10 My Question or Issue Spotify won't play this one specific song for me, and has being doing this for a little over a month. ("Unity" - by the fatrat). I have tried reinstalling s...

Newbie

Plan Premium Country Norway Device Windows Computer Operating System Windows 10   My Question or Issue  Spotify won't play this one specific song for me, and has being doing this ...

matthewoli98

Gig Goer

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

How to update (old spotify version)?

PlanFreeCountry BrazilDevicelaptopOperating Systemwindows 10 My Question or Issue I've been experiencing an issue where I could not update spotify. Today I uninstalled it and downloaded the setup from the website (in order do get the latest version)....

Newbie

Plan Free Country  Brazil Device laptop Operating System windows 10   My Question or Issue  I've been experiencing an issue where I could not update spotify. Today I uninstal...

matthewoli98

Gig Goer

859 Views

1 replies

0 likes

  • 859 Views
  • 1 replies
  • 0 likes

Enable Explicit Songs by disabling 'Hardware acceleration"?!

Spotify premium on Windows 7I had a weird problem with Spotify doesn't playing any songs with explicit content, and there was nowhere in the settings where I could turn it on/off.Then I read on another thread that people who had problems with Spotify...

Regular

Spotify premium on Windows 7 I had a weird problem with Spotify doesn't playing any songs with explicit content, and there was nowhere in the settings where I could turn it on/off. Then I read on...

Kaya77

Regular

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
  • 0 likes

White bar on top of maximized Spotify app on Windows 10 after update

PlanPremiumCountry South AfricaDeviceDell XPS 13 1970Operating SystemWindows 10 Home My Question or Issue Hi, since I updated Spotify on Windows, it now has a white bar on top of the window when the window is maximized. I can see part of the unstyled...

Casual Listener

Plan Premium Country  South Africa Device Dell XPS 13 1970 Operating System Windows 10 Home   My Question or Issue  Hi, since I updated Spotify on Windows, it now has a white...

oerman

Casual Listener

1997 Views

2 replies

2 likes

Desktop
maximized
Windows
  • 1997 Views
  • 2 replies
  • 2 likes

Spotify Cant play this right now (Every single song on desktop app)

PlanPremiumCountry USADevice(PCOperating System(Windows 10,) My Question or Issue Every single song on desktop app gives "Spotify can't play this right now message". I can play them on all other devices. I have uninstalled, deleted profile and cache,...

Casual Listener

Plan Premium Country  USA Device (PC Operating System (Windows 10,)   My Question or Issue  Every single song on desktop app gives "Spotify can't play this right now message"...

tracepete

Casual Listener

2521 Views

2 replies

1 likes

  • 2521 Views
  • 2 replies
  • 1 likes

Whenever I try to uninstall Spotify it says that the file is missing from the directory

PlanPremiumCountry Greece Operating SystemWindows 10 My Question or Issue I've tried multiple times to unistall Spotify manually and through the control panel but my PC just says that no files linked to it exist in the system and when I find the file...

Newbie

Plan Premium Country  Greece   Operating System Windows 10   My Question or Issue  I've tried multiple times to unistall Spotify manually and through the control panel bu...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Cant install a thing aka Spotify vs Local Sybols

PlanPremiumCountryPolandDevicePCOperating SystemWindows 8.1 with all the published (and installed) updates My Question or Issue Hello everybody, So, I'm here to address the issue I've been having recently with Spotify's desktop app, which I've been u...

Newbie

  Plan Premium Country Poland Device PC Operating System Windows 8.1 with all the published (and installed) updates   My Question or Issue  Hello everybody,   So, I'm...

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

What happened to the "create playlist radio" feature?

PlanPremiumCountryCanadaDevice(Samsung Galaxy 9, Windows PC)Operating System(Android Oreo, Windows 10,etc.) My Question or IssueThis is really quite strange and unusual. One of my most used features, in fact, one of the features that pushed me to sta...

Casual Listener

Plan Premium Country Canada Device (Samsung Galaxy 9, Windows PC) Operating System (Android Oreo, Windows 10,etc.)   My Question or Issue This is really quite strange and unu...

ARFrostByte

Newbie

1912 Views

1 replies

8 likes

  • 1912 Views
  • 1 replies
  • 8 likes