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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

89125 Views

40 replies

68 likes

  • 89125 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

834096 Views

530 replies

64 likes

  • 834096 Views
  • 530 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32860 Views

33 replies

7 likes

  • 32860 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3868 Views

0 replies

4 likes

  • 3868 Views
  • 0 replies
  • 4 likes

Daily Mix Functionality Question

PlanPremiumMy Question or IssueDoes disliking or removing a song from the daily mix remove it from all future daily mixes or just that specific one. What i mean is i listen to alot of different styles and sometimes spotify hiccups and puts a good son...

Newbie

Plan Premium My Question or Issue Does disliking or removing a song from the daily mix remove it from all future daily mixes or just that specific one. What i mean is i listen to alot of different...

OneByBoo

Roadie

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
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Solved!!Superuser Contribution Windows 10 App sporadically offline

PlanPremiumCountryAustriaDevicePCOperating SystemWindows 10 w/ newest updates Hello dear community,sadly i could not find any useful information while searching.. I have the problem that Spotify goes offline sporadically, about 60sec. online, 15sec. ...

Casual Listener

Plan Premium Country Austria Device PC Operating System Windows 10 w/ newest updates     Hello dear community, sadly i could not find any useful information while searching.. &n...

Katerina

Spotify Legend

1165 Views

7 replies

0 likes

  • 1165 Views
  • 7 replies
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Skipping to next song around half or two thirds through playout

PlanFree/PremiumCountry AustraliaDevice(Samsung Galaxy S8+ and PC)Operating System(Android 8, Windows 10.) My Question or Issue This issue started a week or so ago, and happens on my phone (using phone data and wireless), and I just downloaded the pc...

Newbie

Plan Free/Premium Country  Australia Device (Samsung Galaxy S8+ and PC) Operating System (Android 8, Windows 10.)   My Question or Issue  This issue started a week or so ago,...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
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My favorite albums songs are random unavailable

Over the last several days my favorite albums songs have been randomly unavailable. Some returning and some unavailable. The unavailable songs are the same between my phone and desktop Spotify application. See picture below. What's up with this and h...

Casual Listener

Over the last several days my favorite albums songs have been randomly unavailable. Some returning and some unavailable. The unavailable songs are the same between my phone and desktop Spotify applic...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Notifications from artists i follow don't appear in the application

Hi, So i follow quite a large amount of artits on spotify (139)And for the longest time ever i have not been getting any notifications at all when it comes to if they released a new song or not. i follow release radar and all of that as well. But a l...

Music Fan

Hi,   So i follow quite a large amount of artits on spotify (139) And for the longest time ever i have not been getting any notifications at all when it comes to if they released a new song o...

katiek_

Composer

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

[BUG] Spotify Connect confuses the app about current playlist track

PlanPremiumCountryUSDeviceAllOperating SystemWindows 10 My Question or IssueNormally, clicking on the album art for any currently playing track jumps to that track in the playlist. However, if using Spotify Connect from another device, such as Androi...

Regular

Plan Premium Country US Device All Operating System Windows 10   My Question or Issue Normally, clicking on the album art for any currently playing track jumps to that track in the pla...

459 Views

0 replies

1 likes

bug
  • 459 Views
  • 0 replies
  • 1 likes

Hello, I have a problem with spotify and chromecast

PlanFreeCountry DenmarkDeviceAcer laptopOperating System Windows 10Hello, I have a problem with spotify and chromecast, when i cast to the tv its stops, saying connection error even though it has internet and chromecast connection, it happens at rand...

Newbie

  Plan Free Country  Denmark Device Acer laptop Operating System  Windows 10 Hello, I have a problem with spotify and chromecast, when i cast to the tv its stops,  s...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music not playing when I switch audio output device

PlanPremiumCountry USADeviceWindowsOperating SystemWindows 7 My Question or Issue I frequently switch between speakers and headphones (turtle beach stealth 600). My speakers are plugged into the audio jack, and the headphones use a USB. When I turn t...

Newbie

Plan Premium Country  USA Device Windows Operating System Windows 7   My Question or Issue   I frequently switch between speakers and headphones (turtle beach stealth 600). ...

Testotapsa

Music Fan

1900 Views

1 replies

3 likes

  • 1900 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify glitches when output source is changed, Win7

PlanPremium Operating SystemWindows 7 My Question or IssueHello! I encountered a weird issue today:Whenever I change my sound output source (e.g. from speakers to headphones), Spotify still plays the song using the first sound source. The playing son...

Newbie

Plan Premium   Operating System Windows 7   My Question or Issue Hello! I encountered a weird issue today: Whenever I change my sound output source (e.g. from speakers to headphones...

Testotapsa

Music Fan

1026 Views

3 replies

4 likes

  • 1026 Views
  • 3 replies
  • 4 likes

SpotifyInstaller.exe has stopped working

PlanFree Operating SystemWindows 7 My Question or IssueI've just registered on spotify and tried to download the desktop app, but whenever I click on the SpotifySetup to run it, the "SpotifyInstaller.exe has stopped working" window instantly pops up....

Newbie

Plan Free   Operating System Windows 7   My Question or Issue I've just registered on spotify and tried to download the desktop app, but whenever I click on the SpotifySetup&nbs...

505 Views

0 replies

0 likes

  • 505 Views
  • 0 replies
  • 0 likes

Minor issue with "fans also like" sidebar button

So, there's a small bug that's been annoying me for a long time.Steps to reproduce:1. Open spotify2. Go to any artist's page3. Click "Fans also like" link on the side4. Click back button on topleftExpected result: It goes back to artist's page.Actual...

Newbie

So, there's a small bug that's been annoying me for a long time. Steps to reproduce: 1. Open spotify 2. Go to any artist's page 3. Click "Fans also like" link on the side 4. Click back button ...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Playlist icon on bottom left?

PlanPremiumCountry CanadaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueStupid question but laptop used to have the album picture of the song that was playing on the bottom left of the screen on the desktop app and on my desktop i am ...

Newbie

  Plan Premium Country  Canada Device Desktop PC Operating System Windows 10   My Question or Issue Stupid question but laptop used to have the album picture of the song tha...

unclesilas

Roadie

1007 Views

1 replies

0 likes

  • 1007 Views
  • 1 replies
  • 0 likes

Local Files won't download on iPhone

My Question or IssueMany people have the same problem, but most of the solutions I've seen don't apply to the problem I'm having. So Local Files USED TO WORK and I used to be able to download the music I had in local files but then suddenly it stoppe...

Music Fan

My Question or Issue Many people have the same problem, but most of the solutions I've seen don't apply to the problem I'm having. So Local Files USED TO WORK and I used to be able to download ...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Unusable Windows application with 4K screen due to lags

PlanPremiumCountryUK DeviceLenovo ThinkPad X1 ExtremeOperating SystemWindows 10 My Question or IssueI'm using Spotify 1.0.96.181.gf6bc1b6b for Windows. My laptop has a 4K screen with high resolution (3840x2160). I can run anything smoothly and even s...

Newbie

Plan Premium Country UK  Device Lenovo ThinkPad X1 Extreme Operating System Windows 10   My Question or Issue I'm using Spotify 1.0.96.181.gf6bc1b6b for Windows. My laptop ha...

876 Views

0 replies

3 likes

  • 876 Views
  • 0 replies
  • 3 likes

Réintallation de Spotify impossible

PlanPremiumCountry FranceOperating System(Windows 10 Ver 1803) My Question or Issue Bonjour, j'ai tenté de réinstaller Spotify mais le "Spotify Launcher" ne se lance pas enfin il apparaît que quelques milisecondes dans le gestionaire des tâches et di...

Newbie

Plan Premium Country  France Operating System (Windows 10 Ver 1803)   My Question or Issue  Bonjour, j'ai tenté de réinstaller Spotify mais le "Spotify Launcher" ne se lance pa...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Tab Limit

PlanFreeCountryPerúDeviceLaptopOperating SystemWindows 7 Spotify says I've got too many tabs open, even though I've used the "close all my log-ins" option and cleared my caché, and I can't use the web player when it used to be fine a few weeks ago.

Newbie

Plan Free Country Perú Device Laptop Operating System Windows 7   Spotify says I've got too many tabs open, even though I've used the "close all my log-ins" option and cleared my caché,...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Artists I'm following don't appear

My Question or IssueI follow quite a few artists (over 300) and I've noticed that there are quite a few that do not show up in my following tab. At all. Whats the point of following them if I don't have a nice place to go through a list and find them...

Regular

My Question or Issue I follow quite a few artists (over 300) and I've noticed that there are quite a few that do not show up in my following tab. At all. Whats the point of following them if I don't...

478 Views

0 replies

2 likes

  • 478 Views
  • 0 replies
  • 2 likes

How to store on phone but not desktop?

PlanPremiumCountry DeviceS9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm trying to "save" music for offline use on my phone only. I don't want the files saved on my computer as well. I get the impression that it is...

Visitor

  Plan Premium Country   Device S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I'm trying to "save" music for offline use on ...

rpenn

Gig Goer

3115 Views

3 replies

0 likes

  • 3115 Views
  • 3 replies
  • 0 likes

Radio playlist option removed?

You used to be able to navigate from a playlist directly to its radio channel using the three dotted lines button next to the cover photo. Now that option seems to have been removed? Why?

Music Fan

  You used to be able to navigate from a playlist directly to its radio channel using the three dotted lines button next to the cover photo. Now that option seems to have been removed? Why?

451 Views

0 replies

2 likes

  • 451 Views
  • 0 replies
  • 2 likes

Songs in Playlist Starting at :15-1:00??

Plan PremiumDeviceLenovo desktopOperating SystemWindows 10 SOOOO this is apparently an issue that has existed in some form or another for various users for 6+ years. I'm hoping the sudden onset for me is a sign that it's a temporary feature that will...

Casual Listener

Plan   Premium Device Lenovo desktop Operating System Windows 10     SOOOO this is apparently an issue that has existed in some form or another for various users for 6+ years....

sbee619

Casual Listener

1149 Views

4 replies

0 likes

intro missing
Playback issues
  • 1149 Views
  • 4 replies
  • 0 likes