Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81084 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
775885 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18004 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryMéxico DeviceLaptop HP Operating SystemWindows 8.1 My Question or IssueHello! Please help! I´m trying to install Spotify to my PC with windows 8.1 but when I download the program of the official site, this message appears: "This app...
Plan Premium Country México Device Laptop HP Operating System Windows 8.1 My Question or Issue Hello! Please help! I´m trying to install Spotify to my P...
Casual Listener
1350 Views
2 replies
0 likes
I do not care what anyone thinks, this has been an issue since the dawn of this program. I have had it and I quit paying for premium until this is fixed. Shuffle picks maybe 30 songs and then plays them in the same order or will play them backwards a...
I do not care what anyone thinks, this has been an issue since the dawn of this program. I have had it and I quit paying for premium until this is fixed. Shuffle picks maybe 30 songs and the...
286 Views
0 replies
6 likes
CountryNetherlandsDeviceDesktop Operating SystemWindows 10 x64 My Question or Issue Lately i have an issue with Spotify connect in windows, not being able to probe the network properly for devices that can play music. For some reason the desktop vers...
Country Netherlands Device Desktop Operating System Windows 10 x64 My Question or Issue Lately i have an issue with Spotify connect in windows, not being ...
Newbie
718 Views
1 replies
0 likes
PlanPremiumCountry BelgiumDevicePC & Android PhoneOperating SystemWindows 10 & Android 6 My Question or Issue Today I've noticed that I'm only able to play 4 tracks of Boris Brejcha's "22" Album.What can be the reason for this issue?https://open.spot...
Plan Premium Country Belgium Device PC & Android Phone Operating System Windows 10 & Android 6 My Question or Issue Today I've noticed that I'm only able to pla...
Casual Listener
805 Views
4 replies
1 likes
If I maximize Spotify on Windows 10, it does often not maximize correctly.
If I maximize Spotify on Windows 10, it does often not maximize correctly.
Roadie
3871 Views
8 replies
0 likes
PlanPremiumCountry NorwayDevicehp laptopOperating Systemwindows 10 My Question or Issue The spotify app wont open when i have connected to airpods. I need to disconnect them and restart the pc for it to work. it just says the spotify application is n...
Plan Premium Country Norway Device hp laptop Operating System windows 10 My Question or Issue The spotify app wont open when i have connected to airpods. I need to discon...
635 Views
0 replies
0 likes
I was told to share this here after speaking with support. So, this is a rather odd situation. I've actually fixed my problem, however, it was so strange that I wanted to inform someone of what happened. I have been having problems recently with the ...
I was told to share this here after speaking with support. So, this is a rather odd situation. I've actually fixed my problem, however, it was so strange that I wanted to inform someone of what hap...
805 Views
0 replies
0 likes
PlanPremiumCountryUSADeviceDell XPS 15 Operating SystemWindows 10 My Question or IssueFor the past few days, apps that I have connected to spotify have intermittedly stopped working. Specifically, last.fm and Discord both do not recognize that I am p...
Plan Premium Country USA Device Dell XPS 15 Operating System Windows 10 My Question or Issue For the past few days, apps that I have connected to spotify have intermittedly sto...
488 Views
0 replies
1 likes
Hi I'm using Spotify some few months now. For me it's really nice to control my music's (so Spotify too) from my Android phone to pass to next song or control the volume. But since 1st January, it's impossible to do this. I open Spotify in Windows th...
Hi I'm using Spotify some few months now. For me it's really nice to control my music's (so Spotify too) from my Android phone to pass to next song or control the volume. But since 1st...
286 Views
0 replies
0 likes
PlanPremiumCountry CanadaDevicePCOperating SystemWindows 7 My Question or Issue See attached, icons for album art and genres are blank
Plan Premium Country Canada Device PC Operating System Windows 7 My Question or Issue See attached, icons for album art and genres are blank
591 Views
0 replies
0 likes
I'm trying to play this podcast on my PC and none of the episodes are working. I do not hear anything back and the play bar will sit at 0:00 Does anybody have any suggestions?
I'm trying to play this podcast on my PC and none of the episodes are working. I do not hear anything back and the play bar will sit at 0:00 Does anybody have any suggestions?
784 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceWindows DesktopOperating SystemWindows 10 ProVersion: 1803OS Build: 17134.472 My Question or Issue When I save a song to my library on my phone (Google Pixel 3 XL - Android 9), Spotify desktop doesn't show the son...
Plan Premium Country United States Device Windows Desktop Operating System Windows 10 Pro Version: 1803 OS Build: 17134.472 My Question or Issue When I save a song to my libr...
Regular
7519 Views
5 replies
0 likes
Country Poland Operating SystemWindows 7 PC My Question or Issue I am trying to install spotify installer, but it stops to work. Downloaded the full installer from this thread: https://community.spotify.com/t5/Desktop-Windows/how-to-install-spotify-i...
Country Poland Operating System Windows 7 PC My Question or Issue I am trying to install spotify installer, but it stops to work. Downloaded the full installer from t...
871 Views
0 replies
2 likes
PlanPremiumCountryGermanyDeviceIphone 5Operating SystemWindows 10 My Question or Issue I never had an issue with this, but today, after snycing some local songs, my Spotify on PC doesn't get picked up on Discord or my phone.I can play Music on my PC,...
Plan Premium Country Germany Device Iphone 5 Operating System Windows 10 My Question or Issue I never had an issue with this, but today, after snycing some local songs, my Sp...
Not applicable
646 Views
2 replies
1 likes
Good music while-playing online games-eating-cleaning-having a trip-before go to sleep-while bathing#MusicIsEverythingYouNeed#MusicIsLife
Good music while -playing online games -eating -cleaning -having a trip -before go to sleep -while bathing #MusicIsEverythingYouNeed #MusicIsLife
315 Views
0 replies
0 likes
Operating SystemWindows 10 My Question or Issue My "liked from radio" playlist suddenly got wiped on my computer. I can still access the playlist on my iphone. Is there any way of getting the songs back? Thanks
Operating System Windows 10 My Question or Issue My "liked from radio" playlist suddenly got wiped on my computer. I can still access the playlist on my iphone. ...
236 Views
0 replies
0 likes
Being old, I still like albums. So, when I do a search such as "year:1989-1993 genre:indie" I'd like the results to show me albums that meet those criteria. How do I acheive this?I use the Windows and Android clients, both show results for "artists" ...
Being old, I still like albums. So, when I do a search such as "year:1989-1993 genre:indie" I'd like the results to show me albums that meet those criteria. How do I acheive this? I...
390 Views
0 replies
0 likes
PlanPremiumCountry USADevicePCOperating SystemWindows 10My Question or IssueI have Google home Mini connected to the samу Wi-Fi network at home. But spotify doesn't see it as a connected device. While my Pixel3 phone can play music via spotify at the...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue I have Google home Mini connected to the samу Wi-Fi network at home. But spotify doesn't see it...
Spotify Legend
25213 Views
2 replies
7 likes
Hi, I am using Spotify on two Windows 10 machines which are running on the same wifi network as my Google Home device. But the Google Home device does not show up on Spotify Connect on Windows. How can I add it? Thanks.
Hi, I am using Spotify on two Windows 10 machines which are running on the same wifi network as my Google Home device. But the Google Home device does not show up on Spotify Connect on Windo...
Spotify Legend
53034 Views
9 replies
10 likes
I can't connect my windows desktop to my Mobile device (Huawei P10Plus). I open them at the same time. These devices logged in to the same account and also same internet connection. It looks there is nothing wrong with it.
I can't connect my windows desktop to my Mobile device (Huawei P10Plus). I open them at the same time. These devices logged in to the same account and also same internet connection. It looks there is...
527 Views
0 replies
0 likes
