Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83318 Views

40 replies

68 likes

  • 83318 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

790091 Views

503 replies

64 likes

  • 790091 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22446 Views

22 replies

7 likes

  • 22446 Views
  • 22 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3011 Views

0 replies

4 likes

  • 3011 Views
  • 0 replies
  • 4 likes

Spotify Connect only working after install

Hello, I'm currently using a Windows 10 Pro RS6 build 18305.I can use spotify connect after installation spotify, either the spotify on windows storebut after I close it, and open it again, Spotify Connect doesn't detect any devicesI've tried to disa...

Newbie

Hello, I'm currently using a Windows 10 Pro RS6 build 18305. I can use spotify connect after installation spotify, either the spotify on windows store but after I close it, and open it again, Spoti...

bluphobia

Regular

1943 Views

10 replies

4 likes

  • 1943 Views
  • 10 replies
  • 4 likes

PC app doesn't show up in spotify connect

PlanPremiumDevicePCOperating SystemWindows 10My Question or Issue After doing almost nothing spotify pc app acts like offline. What i mean by this, is i can't use spotify connect on it altough i can on browser spotify app. Can't use play together on ...

Casual Listener

Plan Premium Device PC Operating System Windows 10 My Question or Issue    After doing almost nothing spotify pc app acts like offline. What i mean by this, is i can't use spotify c...

nightstaker561

Newbie

1976 Views

3 replies

4 likes

  • 1976 Views
  • 3 replies
  • 4 likes

Recently added songs in library on Android don't show up on Windows Spotify

PlanPremiumCountry FranceDeviceComputerOperating System Windows 7 Pro 64bit My Question or Issue Hello, My Spotify on Windows 7 is not showing my recently fav songs ("Your Library" > "Songs"). However it's fine on my phone, songs aren't showing on my...

Regular

Plan Premium Country  France Device Computer Operating System  Windows 7 Pro 64bit   My Question or Issue   Hello,  My Spotify on Windows 7 is not showing my rece...

Ros68

Regular

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Home button not appearing

PlanFree/PremiumCountry CanadaDevicePCOperating SystemWindows 7 My Question or Issue The "Home" is missing from my menu sidebar see attached or the IMGUR link https://imgur.com/a/6Bk5D6i

Music Fan

Plan Free/Premium Country  Canada Device PC Operating System Windows 7   My Question or Issue  The "Home" is missing from my menu sidebar   see attached or the IMGUR l...

GrimNotepad

Music Fan

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Your Library 'Songs' Stops Working

PlanPremiumCountry Great BritainDeviceDesktopOperating SystemWindows 10 My Question or IssueI have created over 340 Playlists and have 240 Artists on my desktop computer in Spotify and have spent many hours making sure that I have my favourite/best (...

Regular

Plan Premium Country  Great Britain Device Desktop Operating System Windows 10   My Question or Issue I have created over 340 Playlists and have 240 Artists on my desktop computer...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Superuser Contribution Runtime error

PlanPremiumCountryMéxico DeviceLaptop HP Operating SystemWindows 8.1 My Question or IssueHello! Please help! I´m trying to install Spotify to my PC with windows 8.1 but when I download the program of the official site, this message appears: "This app...

Casual Listener

Plan Premium Country México    Device Laptop HP    Operating System Windows 8.1   My Question or Issue Hello! Please help! I´m trying to install Spotify to my P...

tonylocu

Casual Listener

1369 Views

2 replies

0 likes

  • 1369 Views
  • 2 replies
  • 0 likes

So, are we ever going to make Shuffle actually shuffle?

I do not care what anyone thinks, this has been an issue since the dawn of this program. I have had it and I quit paying for premium until this is fixed. Shuffle picks maybe 30 songs and then plays them in the same order or will play them backwards a...

Newbie

I do not care what anyone thinks, this has been an issue since the dawn of this program. I have had it and I quit paying for premium until this is fixed.  Shuffle picks maybe 30 songs and the...

291 Views

0 replies

6 likes

  • 291 Views
  • 0 replies
  • 6 likes

Spotify connect on desktop keeps reconnecting

CountryNetherlandsDeviceDesktop Operating SystemWindows 10 x64 My Question or Issue Lately i have an issue with Spotify connect in windows, not being able to probe the network properly for devices that can play music. For some reason the desktop vers...

Newbie

    Country Netherlands Device Desktop   Operating System Windows 10 x64   My Question or Issue  Lately i have an issue with Spotify connect in windows, not being ...

berserka

Newbie

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Only able to play 4 tracks of Boris Brejcha - 22 (Album)

PlanPremiumCountry BelgiumDevicePC & Android PhoneOperating SystemWindows 10 & Android 6 My Question or Issue Today I've noticed that I'm only able to play 4 tracks of Boris Brejcha's "22" Album.What can be the reason for this issue?https://open.spot...

Casual Listener

Plan Premium Country  Belgium Device PC & Android Phone Operating System Windows 10 & Android 6   My Question or Issue   Today I've noticed that I'm only able to pla...

Smlth

Casual Listener

817 Views

4 replies

1 likes

  • 817 Views
  • 4 replies
  • 1 likes

Superuser Contribution Maximize does not work properly

If I maximize Spotify on Windows 10, it does often not maximize correctly.

Roadie

If I maximize Spotify on Windows 10, it does often not maximize correctly.  

unclesilas

Roadie

3898 Views

8 replies

0 likes

Desktop
Running
  • 3898 Views
  • 8 replies
  • 0 likes

spotify doesnt open when connected to airpods

PlanPremiumCountry NorwayDevicehp laptopOperating Systemwindows 10 My Question or Issue The spotify app wont open when i have connected to airpods. I need to disconnect them and restart the pc for it to work. it just says the spotify application is n...

Casual Listener

Plan Premium Country  Norway Device hp laptop Operating System windows 10   My Question or Issue  The spotify app wont open when i have connected to airpods. I need to discon...

638 Views

0 replies

0 likes

  • 638 Views
  • 0 replies
  • 0 likes

Spotify Connect Issue

I was told to share this here after speaking with support. So, this is a rather odd situation. I've actually fixed my problem, however, it was so strange that I wanted to inform someone of what happened. I have been having problems recently with the ...

Newbie

I was told to share this here after speaking with support. So, this is a rather odd situation. I've actually fixed my problem, however, it was so strange that I wanted to inform someone of what hap...

814 Views

0 replies

0 likes

Connect
  • 814 Views
  • 0 replies
  • 0 likes

Connected apps randomly stop working

PlanPremiumCountryUSADeviceDell XPS 15 Operating SystemWindows 10 My Question or IssueFor the past few days, apps that I have connected to spotify have intermittedly stopped working. Specifically, last.fm and Discord both do not recognize that I am p...

Newbie

Plan Premium Country USA Device Dell XPS 15  Operating System Windows 10   My Question or Issue For the past few days, apps that I have connected to spotify have intermittedly sto...

491 Views

0 replies

1 likes

  • 491 Views
  • 0 replies
  • 1 likes

Impossible to connect and control Spotify from Android to windows

Hi I'm using Spotify some few months now. For me it's really nice to control my music's (so Spotify too) from my Android phone to pass to next song or control the volume. But since 1st January, it's impossible to do this. I open Spotify in Windows th...

Casual Listener

Hi   I'm using Spotify some few months now.  For me it's really nice to control my music's (so Spotify too) from my Android phone to pass to next song or control the volume. But since 1st...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Cover art and Genre Icons are missing

PlanPremiumCountry CanadaDevicePCOperating SystemWindows 7 My Question or Issue See attached, icons for album art and genres are blank

Music Fan

Plan Premium Country  Canada Device PC Operating System Windows 7   My Question or Issue   See attached, icons for album art and genres are blank 

592 Views

0 replies

0 likes

support
  • 592 Views
  • 0 replies
  • 0 likes

[Desktop][Other] And That's Why We Drink Not Playing

I'm trying to play this podcast on my PC and none of the episodes are working. I do not hear anything back and the play bar will sit at 0:00 Does anybody have any suggestions?

Casual Listener

I'm trying to play this podcast on my PC and none of the episodes are working. I do not hear anything back and the play bar will sit at 0:00   Does anybody have any suggestions? 

789 Views

0 replies

0 likes

Desktop
Other
  • 789 Views
  • 0 replies
  • 0 likes

Solved!! Saved Songs Not Syncing

PlanPremiumCountryUnited StatesDeviceWindows DesktopOperating SystemWindows 10 ProVersion: 1803OS Build: 17134.472 My Question or Issue When I save a song to my library on my phone (Google Pixel 3 XL - Android 9), Spotify desktop doesn't show the son...

Casual Listener

Plan Premium Country United States Device Windows Desktop Operating System Windows 10 Pro Version: 1803 OS Build: 17134.472   My Question or Issue  When I save a song to my libr...

Fihlvein

Regular

7572 Views

5 replies

0 likes

  • 7572 Views
  • 5 replies
  • 0 likes

Spotify Installer stopped working - CANT install

Country Poland Operating SystemWindows 7 PC My Question or Issue I am trying to install spotify installer, but it stops to work. Downloaded the full installer from this thread: https://community.spotify.com/t5/Desktop-Windows/how-to-install-spotify-i...

Newbie

Country  Poland   Operating System Windows 7 PC   My Question or Issue  I am trying to install spotify installer, but it stops to work. Downloaded the full installer from t...

872 Views

0 replies

2 likes

Windows 7
  • 872 Views
  • 0 replies
  • 2 likes

Spotify on Desktop gets no longer recognized.

PlanPremiumCountryGermanyDeviceIphone 5Operating SystemWindows 10 My Question or Issue I never had an issue with this, but today, after snycing some local songs, my Spotify on PC doesn't get picked up on Discord or my phone.I can play Music on my PC,...

Regular

Plan Premium Country Germany Device Iphone 5 Operating System Windows 10   My Question or Issue  I never had an issue with this, but today, after snycing some local songs, my Sp...

user-removed

Not applicable

648 Views

2 replies

1 likes

  • 648 Views
  • 2 replies
  • 1 likes

Good Music to hear anytime, anywhere

Good music while-playing online games-eating-cleaning-having a trip-before go to sleep-while bathing#MusicIsEverythingYouNeed#MusicIsLife

Regular

Good music while -playing online games -eating -cleaning -having a trip -before go to sleep -while bathing #MusicIsEverythingYouNeed #MusicIsLife

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes