Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83222 Views

40 replies

68 likes

  • 83222 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789539 Views

503 replies

64 likes

  • 789539 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22241 Views

22 replies

6 likes

  • 22241 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3000 Views

0 replies

4 likes

  • 3000 Views
  • 0 replies
  • 4 likes

Recently added songs in library on Android don't show up on Windows Spotify

PlanPremiumCountry FranceDeviceComputerOperating System Windows 7 Pro 64bit My Question or Issue Hello, My Spotify on Windows 7 is not showing my recently fav songs ("Your Library" > "Songs"). However it's fine on my phone, songs aren't showing on my...

Regular

Plan Premium Country  France Device Computer Operating System  Windows 7 Pro 64bit   My Question or Issue   Hello,  My Spotify on Windows 7 is not showing my rece...

Ros68

Regular

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Home button not appearing

PlanFree/PremiumCountry CanadaDevicePCOperating SystemWindows 7 My Question or Issue The "Home" is missing from my menu sidebar see attached or the IMGUR link https://imgur.com/a/6Bk5D6i

Music Fan

Plan Free/Premium Country  Canada Device PC Operating System Windows 7   My Question or Issue  The "Home" is missing from my menu sidebar   see attached or the IMGUR l...

GrimNotepad

Music Fan

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes

Your Library 'Songs' Stops Working

PlanPremiumCountry Great BritainDeviceDesktopOperating SystemWindows 10 My Question or IssueI have created over 340 Playlists and have 240 Artists on my desktop computer in Spotify and have spent many hours making sure that I have my favourite/best (...

Regular

Plan Premium Country  Great Britain Device Desktop Operating System Windows 10   My Question or Issue I have created over 340 Playlists and have 240 Artists on my desktop computer...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Superuser Contribution Runtime error

PlanPremiumCountryMéxico DeviceLaptop HP Operating SystemWindows 8.1 My Question or IssueHello! Please help! I´m trying to install Spotify to my PC with windows 8.1 but when I download the program of the official site, this message appears: "This app...

Casual Listener

Plan Premium Country México    Device Laptop HP    Operating System Windows 8.1   My Question or Issue Hello! Please help! I´m trying to install Spotify to my P...

tonylocu

Casual Listener

1363 Views

2 replies

0 likes

  • 1363 Views
  • 2 replies
  • 0 likes

So, are we ever going to make Shuffle actually shuffle?

I do not care what anyone thinks, this has been an issue since the dawn of this program. I have had it and I quit paying for premium until this is fixed. Shuffle picks maybe 30 songs and then plays them in the same order or will play them backwards a...

Newbie

I do not care what anyone thinks, this has been an issue since the dawn of this program. I have had it and I quit paying for premium until this is fixed.  Shuffle picks maybe 30 songs and the...

291 Views

0 replies

6 likes

  • 291 Views
  • 0 replies
  • 6 likes

Spotify connect on desktop keeps reconnecting

CountryNetherlandsDeviceDesktop Operating SystemWindows 10 x64 My Question or Issue Lately i have an issue with Spotify connect in windows, not being able to probe the network properly for devices that can play music. For some reason the desktop vers...

Newbie

    Country Netherlands Device Desktop   Operating System Windows 10 x64   My Question or Issue  Lately i have an issue with Spotify connect in windows, not being ...

berserka

Newbie

726 Views

1 replies

0 likes

  • 726 Views
  • 1 replies
  • 0 likes

Only able to play 4 tracks of Boris Brejcha - 22 (Album)

PlanPremiumCountry BelgiumDevicePC & Android PhoneOperating SystemWindows 10 & Android 6 My Question or Issue Today I've noticed that I'm only able to play 4 tracks of Boris Brejcha's "22" Album.What can be the reason for this issue?https://open.spot...

Casual Listener

Plan Premium Country  Belgium Device PC & Android Phone Operating System Windows 10 & Android 6   My Question or Issue   Today I've noticed that I'm only able to pla...

Smlth

Casual Listener

817 Views

4 replies

1 likes

  • 817 Views
  • 4 replies
  • 1 likes

Superuser Contribution Maximize does not work properly

If I maximize Spotify on Windows 10, it does often not maximize correctly.

Roadie

If I maximize Spotify on Windows 10, it does often not maximize correctly.  

unclesilas

Roadie

3898 Views

8 replies

0 likes

Desktop
Running
  • 3898 Views
  • 8 replies
  • 0 likes

spotify doesnt open when connected to airpods

PlanPremiumCountry NorwayDevicehp laptopOperating Systemwindows 10 My Question or Issue The spotify app wont open when i have connected to airpods. I need to disconnect them and restart the pc for it to work. it just says the spotify application is n...

Casual Listener

Plan Premium Country  Norway Device hp laptop Operating System windows 10   My Question or Issue  The spotify app wont open when i have connected to airpods. I need to discon...

638 Views

0 replies

0 likes

  • 638 Views
  • 0 replies
  • 0 likes

Spotify Connect Issue

I was told to share this here after speaking with support. So, this is a rather odd situation. I've actually fixed my problem, however, it was so strange that I wanted to inform someone of what happened. I have been having problems recently with the ...

Newbie

I was told to share this here after speaking with support. So, this is a rather odd situation. I've actually fixed my problem, however, it was so strange that I wanted to inform someone of what hap...

814 Views

0 replies

0 likes

Connect
  • 814 Views
  • 0 replies
  • 0 likes

Connected apps randomly stop working

PlanPremiumCountryUSADeviceDell XPS 15 Operating SystemWindows 10 My Question or IssueFor the past few days, apps that I have connected to spotify have intermittedly stopped working. Specifically, last.fm and Discord both do not recognize that I am p...

Newbie

Plan Premium Country USA Device Dell XPS 15  Operating System Windows 10   My Question or Issue For the past few days, apps that I have connected to spotify have intermittedly sto...

491 Views

0 replies

1 likes

  • 491 Views
  • 0 replies
  • 1 likes

Impossible to connect and control Spotify from Android to windows

Hi I'm using Spotify some few months now. For me it's really nice to control my music's (so Spotify too) from my Android phone to pass to next song or control the volume. But since 1st January, it's impossible to do this. I open Spotify in Windows th...

Casual Listener

Hi   I'm using Spotify some few months now.  For me it's really nice to control my music's (so Spotify too) from my Android phone to pass to next song or control the volume. But since 1st...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Cover art and Genre Icons are missing

PlanPremiumCountry CanadaDevicePCOperating SystemWindows 7 My Question or Issue See attached, icons for album art and genres are blank

Music Fan

Plan Premium Country  Canada Device PC Operating System Windows 7   My Question or Issue   See attached, icons for album art and genres are blank 

591 Views

0 replies

0 likes

support
  • 591 Views
  • 0 replies
  • 0 likes

[Desktop][Other] And That's Why We Drink Not Playing

I'm trying to play this podcast on my PC and none of the episodes are working. I do not hear anything back and the play bar will sit at 0:00 Does anybody have any suggestions?

Casual Listener

I'm trying to play this podcast on my PC and none of the episodes are working. I do not hear anything back and the play bar will sit at 0:00   Does anybody have any suggestions? 

788 Views

0 replies

0 likes

Desktop
Other
  • 788 Views
  • 0 replies
  • 0 likes

Solved!! Saved Songs Not Syncing

PlanPremiumCountryUnited StatesDeviceWindows DesktopOperating SystemWindows 10 ProVersion: 1803OS Build: 17134.472 My Question or Issue When I save a song to my library on my phone (Google Pixel 3 XL - Android 9), Spotify desktop doesn't show the son...

Casual Listener

Plan Premium Country United States Device Windows Desktop Operating System Windows 10 Pro Version: 1803 OS Build: 17134.472   My Question or Issue  When I save a song to my libr...

Fihlvein

Regular

7569 Views

5 replies

0 likes

  • 7569 Views
  • 5 replies
  • 0 likes

Spotify Installer stopped working - CANT install

Country Poland Operating SystemWindows 7 PC My Question or Issue I am trying to install spotify installer, but it stops to work. Downloaded the full installer from this thread: https://community.spotify.com/t5/Desktop-Windows/how-to-install-spotify-i...

Newbie

Country  Poland   Operating System Windows 7 PC   My Question or Issue  I am trying to install spotify installer, but it stops to work. Downloaded the full installer from t...

872 Views

0 replies

2 likes

Windows 7
  • 872 Views
  • 0 replies
  • 2 likes

Spotify on Desktop gets no longer recognized.

PlanPremiumCountryGermanyDeviceIphone 5Operating SystemWindows 10 My Question or Issue I never had an issue with this, but today, after snycing some local songs, my Spotify on PC doesn't get picked up on Discord or my phone.I can play Music on my PC,...

Regular

Plan Premium Country Germany Device Iphone 5 Operating System Windows 10   My Question or Issue  I never had an issue with this, but today, after snycing some local songs, my Sp...

user-removed

Not applicable

648 Views

2 replies

1 likes

  • 648 Views
  • 2 replies
  • 1 likes

Good Music to hear anytime, anywhere

Good music while-playing online games-eating-cleaning-having a trip-before go to sleep-while bathing#MusicIsEverythingYouNeed#MusicIsLife

Regular

Good music while -playing online games -eating -cleaning -having a trip -before go to sleep -while bathing #MusicIsEverythingYouNeed #MusicIsLife

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Liked from radio playlist wiped

Operating SystemWindows 10 My Question or Issue My "liked from radio" playlist suddenly got wiped on my computer. I can still access the playlist on my iphone. Is there any way of getting the songs back? Thanks

Newbie

    Operating System Windows 10   My Question or Issue  My "liked from radio" playlist suddenly got wiped on my computer. I can still access the playlist on my iphone. ...

240 Views

0 replies

0 likes

  • 240 Views
  • 0 replies
  • 0 likes

Search for Albums

Being old, I still like albums. So, when I do a search such as "year:1989-1993 genre:indie" I'd like the results to show me albums that meet those criteria. How do I acheive this?I use the Windows and Android clients, both show results for "artists" ...

Newbie

  Being old, I still like albums. So, when I do a search such as "year:1989-1993 genre:indie" I'd like the results to show me albums that meet those criteria.   How do I acheive this? I...

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes