Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
James335
Casual Listener
59549 Views
78 replies
27 likes

59549 Views
78 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
rednblu
Roadie
82899 Views
278 replies
21 likes

82899 Views
278 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5859 Views
1 replies
6 likes

5859 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146180 Views
0 replies
26 likes
Mac
Windows

146180 Views
0 replies
26 likes

Superuser Contribution iTunes Playlist Import

PlanFreeCountrySwedenDeviceWindows 10 Desktop (1.0.92.390.g2ce5ec7d) My Question or Issue I'm looking into permanently switching to Spotify, but I'd hate to lose my playlists. They're too many and too long to manually import. If I recall correctly, t...

paulvansommeren
Newbie
Plan Free Country Sweden Device Windows 10 Desktop (1.0.92.390.g2ce5ec7d) My Question or Issue I'm looking into permanently switching to Spotify, but I'd hate to lose my playlists....
2018-12-09 4:55:18 PM
2018-12-12 11:54:57 AM
Jemi
Spotify Legend
675 Views
1 replies
0 likes

675 Views
1 replies
0 likes

Superuser Contribution Playlist Error

PlanPremiumCountryAustralia Operating SystemWindows 7 My Question or IssueAfter the latest update none of my playlists will load. It says at the top " Error. Could not load this playlist" The songs will play however the display is trash. Please help.

Bugeye
Newbie
Plan Premium Country Australia Operating System Windows 7 My Question or Issue After the latest update none of my playlists will load. It says at the top " Error. Could not load ...
2018-12-10 10:23:22 AM
2018-12-12 11:20:33 AM
Jemi
Spotify Legend
1029 Views
1 replies
1 likes

1029 Views
1 replies
1 likes

Superuser Contribution Spotify does not play some songs

Spotify does not play some songs

Rene18
Newbie
Spotify does not play some songs
2018-12-10 8:03:56 PM
2018-12-12 10:43:15 AM
Jemi
Spotify Legend
189 Views
1 replies
0 likes

189 Views
1 replies
0 likes

Chromecast Audio & Spotify Premium

I experience that the sound quality playing Spotify on my mobile phone streaming to Chromecast Audio is very poor! Also streaming to Chromecast Audio controlled by Google Home ("... play Avicii Spotify on Chromecast"). I actually think the sound qual...

exxett
Newbie
I experience that the sound quality playing Spotify on my mobile phone streaming to Chromecast Audio is very poor! Also streaming to Chromecast Audio controlled by Google Home ("... play Avicii Spoti...
2018-12-12 10:40:06 AM
572 Views
0 replies
1 likes

572 Views
0 replies
1 likes

Offline Songs Storage setting has no effect

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueThe "Offline Songs Storage" location setting that specifies where Spotify should cache songs does not seem to work. Spotify does write a few files to the specified location but the bul...

Coloneljesus
Casual Listener
Plan Premium Device PC Operating System Windows 10 My Question or Issue The "Offline Songs Storage" location setting that specifies where Spotify should cache songs does not seem to wo...
2018-12-12 9:55:31 AM
489 Views
0 replies
3 likes
Cache
Desktop
settings

489 Views
0 replies
3 likes

Songs work on Desktop but not in web or mobile.

PlanPremium CountryUnited States DeviceWindows 10 / Android Operating SystemWindows 10 / Android Oreo My Question or Issue I have a playlist of songs that were imported from my local iTunes library playlist. When it imported, understandably, many of ...

Ramaniscence
Newbie
Plan Premium Country United States Device Windows 10 / Android Operating System Windows 10 / Android Oreo My Question or Issue I have a playlist o...
2018-12-12 7:23:24 AM
195 Views
0 replies
0 likes

195 Views
0 replies
0 likes

How can I prevent Spotify from updating automatically?

PlanFreeCountry Spain Operating SystemWindows 10 I do not want to update my version of spotify, but when it starts it updates itself.I have tried:http://listasgeniales.blogspot.com/2013/02/como-impedir-que-spotify-se-actualice.htmlBut it does not wor...

Zorion
Casual Listener
Plan Free Country Spain Operating System Windows 10 I do not want to update my version of spotify, but when it starts it updates itself. I have tried: http://listasgenia...
2018-12-10 5:22:37 PM
2018-12-12 7:09:44 AM
DennyEMufc
Roadie
2083 Views
1 replies
2 likes

2083 Views
1 replies
2 likes

Desktop overlay showing when turned off in settings

Everytime I launch Spotify I need to enable and re-disable the 'Show desktop overlay when using media keys' option to get it to work. I've done it for months but it's beginning to bother me.

champinzee
Newbie
Everytime I launch Spotify I need to enable and re-disable the 'Show desktop overlay when using media keys' option to get it to work. I've done it for months but it's beginning to bother me.
2018-12-11 2:58:49 PM
2018-12-12 6:41:39 AM
Mantisentil
Community Legend
287 Views
1 replies
2 likes

287 Views
1 replies
2 likes

Spotify can't play this right now.

PlanPremiumCountryMalaysia Operating SystemWindows 10 My Question or IssueI can't seem to play ANY music at all on the spotify app on my PC. It works fine with spotify web and on my phone. I tried some solutions online and it didn't work. Not sure if...

xaszma
Casual Listener
Plan Premium Country Malaysia Operating System Windows 10 My Question or Issue I can't seem to play ANY music at all on the spotify app on my PC. It works fine with ...
2018-12-05 3:04:14 PM
2018-12-12 6:04:15 AM
xaszma
Casual Listener
298 Views
2 replies
1 likes

298 Views
2 replies
1 likes

2018 year statistics e-mail contains link to malicious website?

Plan Premium Country Germany Device PC, Outlook 2010 Operating System Windows 10 My Question or Issue I received an email from Spotify announcing the yearly review of what songs I heard most, etc., in 2018. Klicking the link provided to show these in...

hdrfan
Newbie
Plan Premium Country Germany Device PC, Outlook 2010 Operating System Windows 10 My Question or Issue I received an email from Spotify announcing the yearly review of what ...
2018-12-06 4:18:11 PM
2018-12-11 11:32:02 PM
LaloPech
Songwriter
524 Views
1 replies
0 likes

524 Views
1 replies
0 likes

Radio issues

PlanFreeCountryDenmark DeviceDesktop pcOperating SystemWindows 10 My Question or Issue I've been having issues recently with the radio top not working, it just ends being"Error failed to load." please help

MarcoDaKitty
Newbie
Plan Free Country Denmark Device Desktop pc Operating System Windows 10 My Question or Issue I've been having issues recently with the radio top not working, it j...
2018-12-11 4:49:17 PM
328 Views
0 replies
0 likes
Radio

328 Views
0 replies
0 likes

Issues with Release Radar and Discovery Weekly on PC program and Android

I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on the program and mark the songs I like or I don't like, my program starts playing ONLY the songs I've alr...

jamoe
Regular
I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on the program and mark the songs I like or I don't like...
2018-12-11 4:25:28 PM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

FPS drop while on the Spotify Windows App

Operating SystemWindows 10 My Question or IssueWhile the Spotify window is selected, the fps drop significantly. It doesn't happen with any other window selected, only the spotify windows 10 app.

pablosml
Newbie
Operating System Windows 10 My Question or Issue While the Spotify window is selected, the fps drop significantly. It doesn't happen with any other window selected, only the spotify window...
2018-12-06 11:58:17 PM
2018-12-11 2:48:22 PM
Seowzh
Newbie
1541 Views
1 replies
3 likes
drop
fps
Troubleshooting

1541 Views
1 replies
3 likes

Groundhog Day Glitch

Recently, I've been experiencing a peculiar glitch on Spotify. Despite me repeatedly changing the playlist, it always resets to the same playlist, song and settings each time I close and reopen the app (Ten Minutes by The Get-Up Kids on Punk Essentia...

tmantookie
Newbie
Recently, I've been experiencing a peculiar glitch on Spotify. Despite me repeatedly changing the playlist, it always resets to the same playlist, song and settings each time I close and reopen the a...
2018-12-11 2:07:18 PM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Win10 - The podcast list keeps on getting clipped and dissapearing when scrolling

PlanPremiumCountryUnited KingdomDeviceLaptopOperating SystemWindows 10 (Latest build) My Question or IssueThe podcast list keeps on getting clipped and dissapearing when scrolling.On a page, when I go down to view previous/more podcasts or audio entr...

mrjgsingh
Newbie
Plan Premium Country United Kingdom Device Laptop Operating System Windows 10 (Latest build) My Question or Issue The podcast list keeps on getting clipped and dissapearing when scro...
2018-12-11 11:32:54 AM
228 Views
0 replies
0 likes

228 Views
0 replies
0 likes

how to get back starred songs (Spotify deleted)

PlanFreeCountry United StatesDeviceDesktop computerOperating SystemWindows 7 My Question or Issue I looked up other posts but they were all old posts by people that had deleted their starred songs etc. I didn't delete them, Spotify did because they a...

Norway23
Newbie
Plan Free Country United States Device Desktop computer Operating System Windows 7 My Question or Issue I looked up other posts but they were all old posts by people that...
2018-12-11 6:12:47 AM
395 Views
0 replies
1 likes
Starred playlist gone

395 Views
0 replies
1 likes

Radio won't work

PlanFreeCountryBrazilOperating SystemWindows 10 My Question or Issue Hi, so I've trying to access the Radio feature from an especific artist(e.g.: listening to a Joji's album, go to his profile, click on the three dots, select 'go to artist radio'), ...

Sh0kan
Casual Listener
Plan Free Country Brazil Operating System Windows 10 My Question or Issue Hi, so I've trying to access the Radio feature from an especific artist(e.g.: listening to a Joji's albu...
2018-12-10 9:57:45 PM
273 Views
0 replies
0 likes

273 Views
0 replies
0 likes

BUG! embedded playlists are linking to albums instead of correct playlists

PlanPremiumDevicedesktopOperating SystemWindows 10 My Question or Issue Hi I have just noticed that embedded playlists are not working correctly on desktop. So I have a website in a browser with an embedded playlist. I click to play and then click th...

yesmatehq
Casual Listener
Plan Premium Device desktop Operating System Windows 10 My Question or Issue Hi I have just noticed that embedded playlists are not working correctly on desktop. So I ha...
2018-12-10 8:40:18 PM
278 Views
0 replies
0 likes
bug
Desktop
embedded

278 Views
0 replies
0 likes

Stutter, lag, flickering and jumps when trying to play music.

PlanPremium DeviceLaptop, Sony VaioOperating SystemWindows 7 My Question or IssueHi! I'm having mayor troubles when trying to use the desktop app: When pressing play (on any song or podcast) the music plays for about 10-15 sec, then the music starts ...

annaess
Newbie
Plan Premium Device Laptop, Sony Vaio Operating System Windows 7 My Question or Issue Hi! I'm having mayor troubles when trying to use the desktop app: When pressing p...
2018-12-10 5:36:43 PM
679 Views
0 replies
0 likes

679 Views
0 replies
0 likes

Skips tracks after ads, windows 10, chrome browser

PlanFreeCountry CanadaDeviceWeb Player - Chrome BrowserOperating SystemWindows 10 My Question or Issue I've been trying to listen to a podcast all morning, but each time an ad plays it skips to the next track. Sometimes this takes minutes sometimes l...

jdwlynch
Casual Listener
Plan Free Country Canada Device Web Player - Chrome Browser Operating System Windows 10 My Question or Issue I've been trying to listen to a podcast all morning, but each...
2018-12-10 5:02:34 PM
2018-12-10 5:12:47 PM
jdwlynch
Casual Listener
443 Views
1 replies
0 likes
skip
skip track

443 Views
1 replies
0 likes

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