Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Tuesday
ipanasenko
Newbie
45577 Views
77 replies
26 likes

45577 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
72359 Views
268 replies
21 likes

72359 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5076 Views
1 replies
6 likes

5076 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145123 Views
0 replies
26 likes
Mac
Windows

145123 Views
0 replies
26 likes

Solved!! Can I print out my Spotify playlists?

A question from a technically challenged person. I set up a number of spotify playlists for my wife's birthday. I want to be able to print the playlists so that I can give her the lists of songs. I can't figure out how to do that. Ctrl/P does not see...

mbjones130
Music Fan
A question from a technically challenged person. I set up a number of spotify playlists for my wife's birthday. I want to be able to print the playlists so that I can give her the lists of songs. I c...
2012-02-27 5:10:16 AM
2018-11-28 1:07:08 PM
JennyL
Casual Listener
309781 Views
183 replies
14 likes

309781 Views
183 replies
14 likes

Saved Songs Not Showing Up

PlanPremiumCountry The United States of AmericaDeviceHP Notebook (Windows)Operating SystemWindows 8? IssueFor quite a while now (two weeks?) I have been experiencing a bug in which when I click on "Songs" in the "Your Library" category it will show a...

Phantis
Regular
Plan Premium Country The United States of America Device HP Notebook (Windows) Operating System Windows 8? Issue For quite a while now (two weeks?) I have been experienci...
2018-11-28 1:42:57 AM
833 Views
0 replies
5 likes
application
bug
Windows

833 Views
0 replies
5 likes

Playlist Not Fully Loading in WebPlayer

I've seen posts with identical issues dating back years but none of the solutions that seemed to work periodically for others have not worked for me. I have a long playlist (about 400 songs) and it won't load fully, only about the first 100 or so son...

MattEmond
Casual Listener
I've seen posts with identical issues dating back years but none of the solutions that seemed to work periodically for others have not worked for me. I have a long playlist (about 400 songs) and it w...
2018-11-27 8:36:41 PM
2018-11-27 8:45:03 PM
Mantisentil
Community Legend
501 Views
1 replies
0 likes

501 Views
1 replies
0 likes

Solved!! Playlist help!

Hi music lovers! I need help getting back my playlist that I put songs in a very specific order on. I just downloaded the app vs using the browser and was trying to move the date added colum to swap in the song length (way more useful imo) and instea...

heavyish
Casual Listener
Hi music lovers! I need help getting back my playlist that I put songs in a very specific order on. I just downloaded the app vs using the browser and was trying to move the date added colum to ...
2018-11-26 12:18:03 AM
2018-11-27 7:03:53 PM
heavyish
Casual Listener
585 Views
2 replies
0 likes

585 Views
2 replies
0 likes

Solved!! Spotify on my desktop lags when it is the active window. Why?

Plan Premium Country Australia Device PC (a gaming PC) Operating System Win 10 My Question or Issue This only started very recently, but now when I click on Spotify, making it the active window on my desktop, my computer lags heavily.It is like my re...

TitusPolitus
Casual Listener
Plan Premium Country Australia Device PC (a gaming PC) Operating System Win 10 My Question or Issue This only started very recently, but now when I click on Spotify, making...
2018-11-26 4:34:29 PM
2018-11-27 4:44:48 PM
TitusPolitus
Casual Listener
41432 Views
2 replies
4 likes
Active Window
Lag
stuttering

41432 Views
2 replies
4 likes

Shuffle Play is Still Horribly Broken

Since 2014 as evidenced by multiple reports, shuffle play has been having issues with replaying the same tracks over and over and over again. What's the point of having a playlist of 200 songs if Spotify only plays 30 of them. I understand that Spoti...

q7r1
Newbie
Since 2014 as evidenced by multiple reports, shuffle play has been having issues with replaying the same tracks over and over and over again. What's the point of having a playlist of 200 songs if Spo...
2018-11-27 4:13:45 PM
1911 Views
0 replies
34 likes
Shuffle Algorithm
Shuffle play

1911 Views
0 replies
34 likes

Every song skips to the next track part way through being played.

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueThe last few days, I have had a problem where the songs being played keep skipping to the next track. I can't get through more than about 30 seconds of each song.I've noticed...

moojbarber
Regular
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue The last few days, I have had a problem where the songs being played keep skipping to the n...
2018-11-27 2:05:59 PM
531 Views
0 replies
5 likes

531 Views
0 replies
5 likes

Error 18

Plan PremiumPaísArgentna DispositivoComputadora de escritorioSistema operativowindows 7 Mi pregunta o problema Hola necesito que me ayuden con un problema. Sin queres se me elimino spotify de la pc y al querer reinstalarlo me salta un error,erro 18 p...

Theriss
Newbie
Plan Premium País Argentna Dispositivo Computadora de escritorio Sistema operativo windows 7 Mi pregunta o problema Hola necesito que me ayuden con un problema. S...
2018-11-25 7:44:35 PM
2018-11-27 2:04:15 PM
Sebasty
Community Legend
776 Views
1 replies
0 likes

776 Views
1 replies
0 likes

"Discovered On" section on artists profiles gone again..

Discovered On section on artists profiles gone again.. What's going on Spotify? They keep doing this periodilcally. I don't see how this is not intentional.

virtuaxe
Roadie
Discovered On section on artists profiles gone again.. What's going on Spotify? They keep doing this periodilcally. I don't see how this is not intentional.
2018-11-26 9:20:37 PM
2018-11-27 1:54:10 PM
Sebasty
Community Legend
511 Views
1 replies
0 likes

511 Views
1 replies
0 likes

Multiple Error Messages and Crashing with Spotify Free (Windows 7)

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows 7 I am running Spotify Free on a Desktop PC with Windows 7. About a month ago, I began getting error messages, along with other problems with always require re-starting the Spotify app. Incl...

andy992
Regular
Plan Free Country United States Device PC Operating System Windows 7 I am running Spotify Free on a Desktop PC with Windows 7. About a month ago, I began getting error messages,...
2018-11-21 3:49:01 PM
2018-11-27 11:59:34 AM
Sebasty
Community Legend
1626 Views
11 replies
0 likes

1626 Views
11 replies
0 likes

Solved!! Spotify adding songs without authority?

PlanFree/PremiumOperating System(Android/Windows,etc.) My Question or Issue I recently added just a few tracks to a new playlist to take a listen to later. The next time I went to it Spotify had decided to randomly add about 20 songs without my say s...

DennyEMufc
Roadie
Plan Free/Premium Operating System (Android/Windows,etc.) My Question or Issue I recently added just a few tracks to a new playlist to take a listen to later. The next time I went ...
2018-11-23 3:51:08 PM
2018-11-27 11:30:08 AM
Sebasty
Community Legend
778 Views
5 replies
0 likes

778 Views
5 replies
0 likes

One Track suddenly stopped then the Spotify App didn't run

PlanFreeCountry PhilippinesDeviceDesktopOperating SystemWindows 7 My Question or IssueWhen I played my playlist and then this track "RESET (feat. Jinsil) - Tiger TK, Jinsil" comes next and is being played, after 3seconds the song stopped and the app/...

tenshi_sakura
Newbie
Plan Free Country Philippines Device Desktop Operating System Windows 7 My Question or Issue When I played my playlist and then this track "RESET (feat. Jinsil) - Tiger TK, Jin...
2018-11-27 7:10:35 AM
307 Views
0 replies
0 likes

307 Views
0 replies
0 likes

Desktop will not sync to mobile

I've had this issue for many months and have read about others experiencing this with little success. Spotify desktop and mobile simply do not reflect the same song likes. I'll like a track on my mobile and it will not be reflected on desktop until s...

louiepotsnpans
Newbie
I've had this issue for many months and have read about others experiencing this with little success. Spotify desktop and mobile simply do not reflect the same song likes. I'll like a track ...
2018-11-27 1:46:03 AM
2018-11-27 6:38:09 AM
MichaelJerzak
Composer
454 Views
1 replies
0 likes

454 Views
1 replies
0 likes

"Shuffle" plays small portion of songs, in the same order every time

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI have shuffle enabled on my library of a few hundred songs. The result is the same 15-20 songs played in the exact same order every time. I tried re-installing the app: same ...

Mazzy
Casual Listener
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue I have shuffle enabled on my library of a few hundred songs. The result is the same 15-20 songs pla...
2018-11-26 10:31:17 PM
2018-11-27 6:23:34 AM
Mantisentil
Community Legend
1513 Views
3 replies
2 likes

1513 Views
3 replies
2 likes

Solved!! Media overlay keys not disabled after app restart

Premium, Windows x64 Windows 10 Installed through Windows Store and Installed through installer - tried both ways. I know this topic is well known but not enough tested. I'm still having this issue on 1.0.93.244.g1e3a05e7 (Windows Store version)https...

gladykov
Casual Listener
Premium, Windows x64 Windows 10 Installed through Windows Store and Installed through installer - tried both ways. I know this topic is well known but not enough tested. I'm still h...
2018-11-26 1:42:00 PM
2018-11-26 11:23:22 PM
Mantisentil
Community Legend
468 Views
2 replies
2 likes

468 Views
2 replies
2 likes

Playing songs not in playlist?

PlanFreeCountryUnited StatesDevicedesktop Operating SystemWindows 10 My Question or Issue My playlist is playing songs that I removed from my playlist.

snarkk
Casual Listener
Plan Free Country United States Device desktop Operating System Windows 10 My Question or Issue My playlist is playing songs that I removed from my playlist.
2018-11-26 10:22:07 PM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

Remove all songs without a check mark

I want to remove all the songs in my "Liked From Radio" that don't have a check mark. But, I can't sort by checked/unchecked so I can't highlight a large group all at once and delete. I also don't want to spend hours going through there and doing it ...

rbrisseyii
Newbie
I want to remove all the songs in my "Liked From Radio" that don't have a check mark. But, I can't sort by checked/unchecked so I can't highlight a large group all at once and delete. I also don't wa...
2018-11-26 9:33:30 PM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Local Files Duplicate in Spotify

Premium AccountUSALenovo X1 ThinkpadWindows 10 Hi. Some have had a similar issue, but reinstalling Spotify doesn't help mine. Some local files show up as duplicates. There's only one copy on my local storage, all flashram. No idea why this happening....

metaskeptik
Newbie
Premium Account USA Lenovo X1 Thinkpad Windows 10 Hi. Some have had a similar issue, but reinstalling Spotify doesn't help mine. Some local files show up as duplicates. There'...
2018-11-26 2:57:35 AM
2018-11-26 9:27:56 PM
Sebasty
Community Legend
907 Views
1 replies
0 likes

907 Views
1 replies
0 likes

Spotify freezes when trying to feed an ad.

PlanFreeCountry: USA DeviceMacbook Pro Operating SystemmacOS 10.13.10 My Question or IssueThe app will freeze on some ads while at work. Talked to IT security and they said these ads are alerting the firewall of malware. They're likely just looking f...

lyle85213
Casual Listener
Plan Free Country: USA Device Macbook Pro Operating System macOS 10.13.10 My Question or Issue The app will freeze on some ads while at work. Talked to IT securi...
2018-11-19 10:14:57 PM
2018-11-26 9:25:06 PM
lyle85213
Casual Listener
226 Views
1 replies
0 likes

226 Views
1 replies
0 likes

Song Error, Stange sounds, All devices

PlanPremiumDeviceiPhone 10, Samsung Galaxy, NotebookOperating SystemiOS 10, Android, Windows 10 My Question or Issue:Hi, there have been some problem when Spotify added this song. Listen in the end, alot of strange noise and so on. Please fix this, i...

jonas_jonas
Newbie
Plan Premium Device iPhone 10, Samsung Galaxy, Notebook Operating System iOS 10, Android, Windows 10 My Question or Issue: Hi, there have been some problem when Spotify added this song...
2018-11-26 12:22:16 PM
2018-11-26 7:59:22 PM
Sebasty
Community Legend
230 Views
1 replies
0 likes

230 Views
1 replies
0 likes

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