Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 103735 Views
  • 82 replies
  • 27 likes
  • 103735 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 107622 Views
  • 291 replies
  • 22 likes
  • 107622 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8057 Views
  • 1 replies
  • 6 likes
  • 8057 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148632 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148632 Views
  • 0 replies
  • 26 likes

Change which playlist 'Liked from Radio' adds to

PlanPremiumCountryUnited KingdomDeviceiPhone 6S/PCOperating SystemiOS 12.12/Windows 10 My Question or IssueSome individual (who I believe has an IQ beginning with a decimal point) hacked my Spotify account and deleted my playlists. Helpfully, Spotify...

  • Newbie
  • Plan Premium Country United Kingdom Device iPhone 6S/PC Operating System iOS 12.12/Windows 10   My Question or Issue Some individual (who I believe has an IQ beginning with a decimal p...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

SpotifySetup.exe has stopped working

I was trying to download Spotify, for the first time. I downloaded it for windows, through the website. So far everything's cool and good. It was installing, but then a message popped up; "SpotifySetup.exe has stopped working".I try again, same thing...

  • Newbie
  • I was trying to download Spotify, for the first time. I downloaded it for windows, through the website. So far everything's cool and good. It was installing, but then a message popped up; "SpotifySet...
  • 235 Views
  • 0 replies
  • 1 likes
  • 235 Views
  • 0 replies
  • 1 likes

How can I easily add all artist albums to my library at once?

Hi. I am new to Spotify, so I apologise if this is a basic question. However, I was wondering if there was an easy way to go to an Artists page and, under Albums, add all their albums to my library, instead of having to add them manually, one at a ti...

  • Casual Listener
  •   Hi.   I am new to Spotify, so I apologise if this is a basic question.  However, I was wondering if there was an easy way to go to an Artists page and, under Albums, add all their...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Just a few playlists are been showed to my followers

I have got over 20 playlists.All playlists are made "public".My followers don't see all 20 playlists.On PC they just see 13 playlists, on the phone (iphone8) just 8. Can somebody please tell me what is wrong?

  • Newbie
  • I have got over 20 playlists. All playlists are made "public". My followers don't see all 20 playlists. On PC they just see 13 playlists, on the phone (iphone8) just 8.   Can somebody pleas...
  • 336 Views
  • 0 replies
  • 0 likes
  • Playlists
    Public
  • 336 Views
  • 0 replies
  • 0 likes

Made for you error

PlanPremiumCountry AustraliaDeviceSurface Laptop 2Operating SystemWindows 10 My Question or Issue Made for you isn't showing any content. I've been listening to music for almost a week now and the "made for you" area is still saying "keep listening t...

  • Newbie
  •   Plan Premium Country  Australia Device Surface Laptop 2 Operating System Windows 10   My Question or Issue  Made for you isn't showing any content. I've been listenin...
  • 325 Views
  • 0 replies
  • 0 likes
  • 325 Views
  • 0 replies
  • 0 likes

some local files songs not playing

I know this topic has been covered, but the simpler solutions offered on the forum haven't worked for me and I'm looking for something not too advanced. Most songs work fine but 2 different problems:1) Some songs appear in local files and playlists b...

  • Casual Listener
  •   I know this topic has been covered, but the simpler solutions offered on the forum haven't worked for me and I'm looking for something not too advanced. Most songs work fine but 2 differ...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

BUG spotify program

PlanPremiumCountry FranceDeviceswitch in real time to bluetooth speakerOperating Systemwindows 7 My repport of BUG First : it is hard to find how to repport a bug !!!HelloThe bug is with desktop application when switching to computer speaker to bluet...

  • Casual Listener
  • Plan Premium Country  France Device switch in real time to bluetooth speaker Operating System windows 7   My repport of BUG  First : it is hard to find how to repport a bug...
  • 235 Views
  • 0 replies
  • 2 likes
  • 235 Views
  • 0 replies
  • 2 likes

Superuser Contribution i want to find my full play record list?

PlanPremiumCountry hkDevicePCOperating SystemWindows 10 My Question or Issuei want to find my full play record list?i want to find a song is between and

  • Newbie
  • Plan Premium Country  hk Device PC Operating System Windows 10   My Question or Issue i want to find my full play record list? i want to find a song is between <close to ...
  • Peter
  • Spotify Legend
  • 324 Views
  • 3 replies
  • 0 likes
  • 324 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some songs won't play

Plan: Premium Device: Samsung Galaxy S7, Asus laptopOperating System: Android 8.0.0, Windows 10Country: FinlandSpotify version: 8.4.84.874 I've had this problem for maybe a month. Some songs won't play on my Spotify. It doesn't matter wether I use th...

  • Visitor
  • Plan: Premium  Device: Samsung Galaxy S7, Asus laptop Operating System: Android 8.0.0, Windows 10 Country: Finland Spotify version: 8.4.84.874   I've had this...
  • Peter
  • Spotify Legend
  • 839 Views
  • 3 replies
  • 1 likes
  • 839 Views
  • 3 replies
  • 1 likes

Song continued to play and then stopped playing all of a sudden

Plan freeFree/PremiumCountry DevicewindowsOperating Systemwindows 10 My Question or Issue HI I just thought I would let someone now from Spotify that when I went to play the Tom Cocarone Life is the Highway 2018 version the song started to play with ...

  • Music Fan
  • Plan free Free/Premium Country   Device windows Operating System windows 10   My Question or Issue  HI I just thought I would let someone now from Spotify that when I went ...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Superuser Contribution çlick in music

hello everybody. when i play music sometimes i hear an annoiing click...And i think that google or edge is causing this. when i open lets say edge it starts...sometimes.not all the time.anyone with the same problem...My pc is future proof. latest tec...

  • Casual Listener
  •   hello everybody. when i play music sometimes i hear an annoiing click...And i think that  google or edge is causing this. when i open lets say edge  it starts...sometimes.not all th...
  • maxblaster
  • Casual Listener
  • 361 Views
  • 4 replies
  • 0 likes
  • 361 Views
  • 4 replies
  • 0 likes

Spotify crashes on launch

PlanPremiumCountryUS DevicePCOperating SystemWindows 10 64-Bit My Question or Issue I have freshly wiped my computer of all files in attempt to solve this issue myself beforehand. Spotify upon launching, opens the window for a split moment long enoug...

  • Newbie
  • Plan Premium Country US   Device PC Operating System Windows 10 64-Bit   My Question or Issue  I have freshly wiped my computer of all files in attempt to solve this issue m...
  • 264 Views
  • 0 replies
  • 8 likes
  • 264 Views
  • 0 replies
  • 8 likes

Spotify can not install

PlanPremiumCountry Taiwan DevicePCOperating SystemWindows 7 My Question or Issue When I run the SpotifySetup to install,always jump outerror massage"runtime ERROR'I clean the spotifly's data in the AppData and re-install again still no workingHow do ...

擷取.JPG
  • Newbie
  • Plan Premium Country  Taiwan   Device PC Operating System Windows 7   My Question or Issue  When I run the SpotifySetup to install,always jump out error massage"runtim...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

spotify name is showing a punch of random numbers and letters and can't connect devices together

suddenly my spotify name changed and i dont get the lists i save via my android phone and vice versa it's like 2 different accounts

  • Newbie
  •    suddenly my spotify name changed and i dont get the lists i save via my android phone and vice versa it's like 2 different accounts
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Unstable Framerate within app when Spotify is Active window

Hello all, I am posting this question here to see if anyone else has a fix or is experiencing a simalar issue to what I am. As I am racked on what to do. Awhile back while using spotify I noticed that my computers framrate would drop significantly an...

  • Newbie
  • Hello all, I am posting this question here to see if anyone else has a fix or is experiencing a simalar issue to what I am.  As I am racked on what to do.   Awhile back while using s...
  • 878 Views
  • 0 replies
  • 2 likes
  • 878 Views
  • 0 replies
  • 2 likes

Volume

When i turn down the volume with the shortcuts key the volume of my pc turn down. I want to turn down only spotify's volume

  • Regular
  •     When i turn down the volume with the shortcuts key the volume of my pc turn down. I want to turn down only spotify's volume  
  • DvZaba
  • Regular
  • 1125 Views
  • 14 replies
  • 0 likes
  • 1125 Views
  • 14 replies
  • 0 likes

FiiO K3 amp causes playback error (But a workaround is possible)

PlanFree/PremiumCountry: SingaporeDeviceWindows 10 Desktop PCOperating SystemWindows 10 pro 64 bit My Question or Issue I was browsing through this community regarding of this error that I faced, "Spotify can't play this right now. If you have the fi...

Fiiok3.JPG soundcard.JPG
  • Newbie
  • Plan Free/Premium Country:  Singapore Device Windows 10 Desktop PC Operating System Windows 10 pro 64 bit   My Question or Issue  I was browsing through this community r...
  • ripzmusic
  • Newbie
  • 1586 Views
  • 1 replies
  • 4 likes
  • 1586 Views
  • 1 replies
  • 4 likes

Superuser Contribution Local Files: "Spotify can't play this right now. If you have the file..."

Please help! I added a folder with local files to play on spotify, it gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." when I try to play any song from the just added local files...

N5Vv8jN.png
  • Casual Listener
  • Please help! I added a folder with local files to play on spotify, it gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." whe...
  • mako24
  • Casual Listener
  • 943 Views
  • 4 replies
  • 1 likes
  • 943 Views
  • 4 replies
  • 1 likes

Spotify starts playing music on its own.

PlanPremiumCountryNetherlandsDeviceLenovo Ideapad 100SOperating SystemWindows 10 x64 Lately Spotify started to act up, it starts playing completly on it's own, yesterday was the first time it occured, during the time I was playing a game it popped on...

  • Newbie
  • Plan Premium Country Netherlands Device Lenovo Ideapad 100S Operating System Windows 10 x64   Lately Spotify started to act up, it starts playing completly on it's own, yesterday was th...
  • 1259 Views
  • 0 replies
  • 17 likes
  • 1259 Views
  • 0 replies
  • 17 likes

Playlist playback goes to first song

PlanPremiumCountryCanada Device(Samsung Galaxy 9, Lenovo tablet, Intel Desktop, Denon AVR-x3100)Operating System(Android Oreo, Windows 10) My Question or Issue In the middle of playing a playlist over Spotify Connect or just on Windows, Spotify reset...

  • Music Fan
  • Plan Premium Country Canada  Device (Samsung Galaxy 9, Lenovo tablet, Intel Desktop, Denon AVR-x3100) Operating System (Android Oreo, Windows 10)   My Question or Issue &nbsp...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes