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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151371 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139756 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11304 Views

1 replies

6 likes

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When did GAPLESS come in?

Premium CountryUKOperating System(Windows etc.) My Question or Issue I have the newest build my Vista machine will take and although Crossfade is there Gapless isn't? So when did Gapless come in?

Roadie

Premium   Country UK Operating System (Windows etc.)   My Question or Issue   I have the newest build my Vista machine will take and although Crossfade is there Gapless isn't?...

DennyEMufc

Roadie

692 Views

4 replies

0 likes

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Solved!! Made For You

PlanFreeCountry USAOperating SystemWindows My Question or Issue "Made For You" don't work.I listen "Radio" and liked songs, saved in library artists\songs\albums everyday.I use Spotify everyday, "Private Session' not used.Help me please.

Visitor

Plan Free Country  USA Operating System Windows   My Question or Issue  "Made For You" don't work. I listen "Radio" and liked songs, saved in library artists\songs\albums&nbsp...

OfficialRJL

Regular

3750 Views

5 replies

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Spotify skips song every left mouse click

PlanPremiumDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSpotify skips to the next song on every left mouse click, making the app virtually unusable on my main PC. Currently on a fresh install of Windows 10 with latest driversand ver...

Casual Listener

Plan Premium Device Desktop PC Operating System Windows 10   My Question or Issue Spotify skips to the next song on every left mouse click, making the app virtually unusable on my main P...

Gmonte

Casual Listener

957 Views

2 replies

1 likes

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Solved!! Playlist cover poor quality

DeviceDesktop Windows 10, Honor 9Operating SystemAndroid My Question or Issue Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), has poor quality and is blurry. I do not have a solution to this and help would be appreciated! (pi...

Casual Listener

   Device Desktop Windows 10, Honor 9 Operating System Android   My Question or Issue  Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), ha...

Ayuushh

Newbie

46608 Views

5 replies

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Can't play this right now...

PlanPremiumCountry United KingdonDevicePCOperating SystemWindows 10 My Question or Issue I (and MANY other) have been having this issue for around 1 year now, with no update or acknowledgement in sight. I have tried reinstalling the app (huge pain bt...

Newbie

Plan Premium Country  United Kingdon Device PC Operating System Windows 10   My Question or Issue  I (and MANY other) have been having this issue for around 1 year now, with ...

322 Views

0 replies

0 likes

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Please fix the shuffle function

PlanPremiumCountryIcelandDeviceSamsung Galaxy S9 Plus & PCOperating SystemAndroid Oreo & Windows 7 My Question or IssueThe shuffle functionality has been broken for me for a very long time and I have gone through countless updates, both on my PC and ...

Regular

Plan Premium Country Iceland Device Samsung Galaxy S9 Plus & PC Operating System Android Oreo & Windows 7   My Question or Issue The shuffle functionality has been broken ...

Billy-J

Spotify Star

580 Views

1 replies

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Superuser Contribution WiFi connection issues with our Pixel 2's *

Country Canada*DevicesTwo Pixel 2s Operating SystemWindows 10 My Question or Issue So my girlfriend and I both have Google Pixel 2s and enjoy playing music out of our computer. I have had no issue connecting my phone to the spotify and controlling th...

Newbie

  Country  Canada* Devices Two Pixel 2s  Operating System Windows 10   My Question or Issue   So my girlfriend and I both have Google Pixel 2s and enjoy playing musi...

Guido

Spotify Legend

940 Views

1 replies

0 likes

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Windows 10 Using "next" in playlist plays the next song from a random timestamp

PlanPremiumCountry RomaniaDevicePC, desktop appOperating SystemWindows 10 My Question or IssueHello. If I play something from a playlist and I choose to play the next song using the next button it will sometimes play the next song from a random times...

Newbie

  Plan Premium Country  Romania Device PC, desktop app Operating System Windows 10   My Question or Issue Hello. If I play something from a playlist and I choose to play the...

OfficialRJL

Regular

552 Views

1 replies

1 likes

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Superuser Contribution Skipping songs

PlanPremiumCountry TurkeyDeviceLenovoOperating SystemWindows 10 My Question or IssueWhen I hit the play button the songs are skipping and none of it playing. I tried to reinstall but I still have the same problem. If I cant find a solution I will sto...

Casual Listener

Plan Premium Country  Turkey Device Lenovo Operating System Windows 10   My Question or Issue When I hit the play button the songs are skipping and none of it playing. I tried to ...

Romario11

Newbie

745 Views

6 replies

0 likes

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Spotify desktop/notebook Win10 craches/stop working

PlanPremiumCountryBrazilDeviceDesktop/NotebookOperating SystemWindows 10 My Question or IssueThere is a problem with spotify desktop at least with me. Every update the spotify the software uses 100% memory and craches my windows that stop working and...

Music Fan

Plan Premium Country Brazil Device Desktop/Notebook Operating System Windows 10  My Question or Issue There is a problem with spotify desktop at least with me. Every update the spotify ...

betobon

Music Fan

643 Views

4 replies

0 likes

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Solved!!Superuser Contribution Spotify starts muted

PlanPremium CountryNetherlands DeviceDesktop PC Operating SystemWindows 7 My Question or IssueEvery time I start my pc, Spotify starts with it's sound muted. I have to manually go to spotify to unmute it which really starts to bother me

Music Fan

Plan Premium   Country Netherlands    Device Desktop PC   Operating System Windows 7   My Question or Issue Every time I start my pc, Spotify starts with it's so...

yuv963

Visitor

9697 Views

8 replies

1 likes

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Switching devices changes song

Hello all, Spotify has been working without the singlest issue, with my premium account, for about two years. But for the last two months though something came up. I have an old PC (windows XP) which is connected to my TV and i often use it to play m...

Newbie

Hello all,   Spotify has been working without the singlest issue, with my premium account, for about two years. But for the last two months though something came up.  I have an old PC (w...

384 Views

0 replies

1 likes

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Superuser Contribution how to fix black screen

PlanfreeCountry czech republicDevicedesktop pcOperating Systemwindows 7 ultimate My Question or Issue i keep getting a black screen, the only thing i can do is log out

Regular

  Plan free Country  czech republic Device desktop pc Operating System windows 7 ultimate   My Question or Issue  i keep getting a black screen, the only thing i can do...

Elicia71

Newbie

11215 Views

12 replies

1 likes

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Issue with library only showing 30 most recently saved songs

I've been having an issue lately where my Spotify library (desktop) is only willing to show the 30 most recent songs I've added to it. I have the latest version and it keeps doing this. If I type a single letter into the search bar it will show resul...

Music Fan

I've been having an issue lately where my Spotify library (desktop) is only willing to show the 30 most recent songs I've added to it. I have the latest version and it keeps doing this. If I type a s...

669 Views

0 replies

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bugs
Issues
solutions
Troubleshooting
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Changing playback device adds 3 songs to the queue

PlanPremiumCountryCanadaDeviceJBL Link 10, Google Home, Note 9, Windows PCOperating SystemAndroid O, Win10 My Question or Issue Sometimes when I am listening to music I change the playback device to another speaker or connect device. Sometimes when I...

Newbie

Plan Premium Country Canada Device JBL Link 10, Google Home, Note 9, Windows PC Operating System Android O, Win10   My Question or Issue  Sometimes when I am listening to music I ...

316 Views

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PLEASE ADD AN EQUALIZER TO PC

PlanPremiumCountry USADevicecustom pcOperating Systemwindows 10 My Question or Issue

Music Fan

Plan Premium Country  USA Device custom pc Operating System windows 10   My Question or Issue  

Loxer

Community Legend

463 Views

1 replies

0 likes

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Cannot play certain songs on the Desktop Spotify App.

Hi there! I've been encountering this weird issues where I cannot play decent songs on my Laptop from the Spotify App, I've looked up the solutions before opening a topic here (basically I had to find out if the song was broken or was it just me, tur...

Visitor

Hi there! I've been encountering this weird issues where I cannot play decent songs on my Laptop from the Spotify App, I've looked up the solutions before opening a topic here (basically I had to fin...

391 Views

0 replies

0 likes

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The spotify reproduction banner (Windows 10) still showing even if i turn off the option.

PlanPremium CountryArgentina DeviceDesktop PC Operating SystemWindows 10 x64 My Question or IssueThe spotify reproduction banner (Windows 10) still showing even if i turn off the option on the settings. See attached.

Regular

Plan Premium   Country Argentina   Device Desktop PC   Operating System Windows 10 x64   My Question or Issue The spotify reproduction banner (Windows 10) still showi...

Jollof

Composer

1163 Views

1 replies

0 likes

banner
reproduction
Spotify
Windows
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Superuser Contribution Can't play on phone

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy J1Operating SystemAndroid My Question or Issue I made two playlists on Spotify Desktop App using the local files in my laptop (lenovo) but when I opened the playlist on my phone, the track is unplayable....

Newbie

Plan Premium Country Malaysia Device Samsung Galaxy J1 Operating System Android   My Question or Issue  I made two playlists on Spotify Desktop App using the local files in my lap...

Dahnak

Regular

465 Views

2 replies

0 likes

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black screen

PlanfreeCountry czech republicOperating Systemwindows 7 ultimate My Question or Issue i have been getting this issue for a few weeks now and im honestly considering quitting spotify altogether because of this, i reinstalled spotify like 15 times (aft...

Regular

  Plan free Country  czech republic Operating System windows 7 ultimate   My Question or Issue  i have been getting this issue for a few weeks now and im honestly conside...

Loxer

Community Legend

363 Views

1 replies

0 likes

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