Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83479 Views

40 replies

68 likes

  • 83479 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791414 Views

503 replies

64 likes

  • 791414 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22906 Views

24 replies

7 likes

  • 22906 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3026 Views

0 replies

4 likes

  • 3026 Views
  • 0 replies
  • 4 likes

Playlists won't play in order, keep restarting to other playlist repeatedly

PlanFree/PremiumCountry DeviceiPhone 6sOperating SystemiOS 10 desktop My Question or Issue Every single day I begin listening to a playlist and after 1 song some other random song starts next that's not even in my playlists.

Visitor

Plan Free/Premium Country   Device iPhone 6s Operating System iOS 10 desktop   My Question or Issue  Every single day I begin listening to a playlist and after 1 song some ot...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Playlist description not updating - Windows Store Version (w/WORK AROUND)

Voison - 1.0.96.181.gf6bc1b6b (Windows Store version)Win10Pro Issue:I go to update the playlist description and it doesn't update the displayed version when I save. Work around:I have determined that it is saving - a parallel web version shows the up...

Music Fan

Voison - 1.0.96.181.gf6bc1b6b (Windows Store version) Win10Pro   Issue: I go to update the playlist description and it doesn't update the displayed version when I save.   Work ar...

bellyman6969

Music Fan

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Downloading old local songs from iPhone to Desktop Windows

PlanPremiumCountryUnited KingdomOperating SystemWindows 10 My Question or IssueI'm trying to get some locally downloaded files from my phone to my computer. I used my computer a while back to download some songs onto Spotify and then made them access...

Newbie

Plan Premium Country United Kingdom Operating System Windows 10  My Question or Issue I'm trying to get some locally downloaded files from my phone to my computer.   I used my comp...

Brunelicia

Community Legend

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

"Spotify can't play this right now." Another Solution

Hello everyone, I decided to register to the Spotify Community just so I could present a solution to an issue that's usually solved by reinstalling or deleting the Local Files file in your AppData. The issue being the error message ("Spotify can't pl...

Newbie

Hello everyone,   I decided to register to the Spotify Community just so I could present a solution to an issue that's usually solved by reinstalling or deleting the Local Files file in your A...

843 Views

0 replies

0 likes

skipping
Spotify can't play this right now. If you have the file on your computer you can import it.
track-skipping
  • 843 Views
  • 0 replies
  • 0 likes

why my spotify dont play the music "hope-xxxtentacion"?

My Question or Issue my spotify dont play the music "xxxtentacion-hope" in my iphone neither in my pc! the spotify uri (spotify:track:2ZRo7axmMPeSVUvDbGkJah)

Newbie

   My Question or Issue  my spotify dont play the music "xxxtentacion-hope" in my iphone neither in my pc! the spotify uri (spotify:track:2ZRo7axmMPeSVUvDbGkJah)

Brunelicia

Community Legend

1610 Views

1 replies

0 likes

  • 1610 Views
  • 1 replies
  • 0 likes

Local Files issue

Hey, I got one Question. I got Spotify on my Mac/Iphone/PC I use Mac OS for adding Local Songs and it works great for Iphone. But at the Spotify App on Windows, they‘re greyed out and unavaliable. Is this normal? Do I have to use Web Version on PC ?

Regular

Hey, I got one Question.   I got Spotify on my Mac/Iphone/PC   I use Mac OS for adding Local Songs and it works great for Iphone.   But at the Spotify App on Windows, they‘re gre...

jan1990

Regular

398 Views

2 replies

0 likes

  • 398 Views
  • 2 replies
  • 0 likes

Solved!! Desktop PC Not in Devices List on Mobile Phone

PlanPremiumCountry UKDeviceOnePlus 3Operating SystemAndroid, Windows 10 My Question or IssueSpotify on my mobile phone tells me that I can control playback on my PC by signing into the same account on both (done) and selecting my desktop PC from the ...

Regular

Plan Premium Country  UK Device OnePlus 3 Operating System Android, Windows 10   My Question or Issue Spotify on my mobile phone tells me that I can control playback on my PC by s...

bugsie

Regular

659 Views

2 replies

0 likes

  • 659 Views
  • 2 replies
  • 0 likes

Daily Mix Functionality Question

PlanPremiumMy Question or IssueDoes disliking or removing a song from the daily mix remove it from all future daily mixes or just that specific one. What i mean is i listen to alot of different styles and sometimes spotify hiccups and puts a good son...

Newbie

Plan Premium My Question or Issue Does disliking or removing a song from the daily mix remove it from all future daily mixes or just that specific one. What i mean is i listen to alot of different...

OneByBoo

Roadie

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10 App sporadically offline

PlanPremiumCountryAustriaDevicePCOperating SystemWindows 10 w/ newest updates Hello dear community,sadly i could not find any useful information while searching.. I have the problem that Spotify goes offline sporadically, about 60sec. online, 15sec. ...

Casual Listener

Plan Premium Country Austria Device PC Operating System Windows 10 w/ newest updates     Hello dear community, sadly i could not find any useful information while searching.. &n...

Katerina

Spotify Legend

1093 Views

7 replies

0 likes

  • 1093 Views
  • 7 replies
  • 0 likes

Skipping to next song around half or two thirds through playout

PlanFree/PremiumCountry AustraliaDevice(Samsung Galaxy S8+ and PC)Operating System(Android 8, Windows 10.) My Question or Issue This issue started a week or so ago, and happens on my phone (using phone data and wireless), and I just downloaded the pc...

Newbie

Plan Free/Premium Country  Australia Device (Samsung Galaxy S8+ and PC) Operating System (Android 8, Windows 10.)   My Question or Issue  This issue started a week or so ago,...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

My favorite albums songs are random unavailable

Over the last several days my favorite albums songs have been randomly unavailable. Some returning and some unavailable. The unavailable songs are the same between my phone and desktop Spotify application. See picture below. What's up with this and h...

Casual Listener

Over the last several days my favorite albums songs have been randomly unavailable. Some returning and some unavailable. The unavailable songs are the same between my phone and desktop Spotify applic...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Notifications from artists i follow don't appear in the application

Hi, So i follow quite a large amount of artits on spotify (139)And for the longest time ever i have not been getting any notifications at all when it comes to if they released a new song or not. i follow release radar and all of that as well. But a l...

Music Fan

Hi,   So i follow quite a large amount of artits on spotify (139) And for the longest time ever i have not been getting any notifications at all when it comes to if they released a new song o...

katiek_

Composer

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

[BUG] Spotify Connect confuses the app about current playlist track

PlanPremiumCountryUSDeviceAllOperating SystemWindows 10 My Question or IssueNormally, clicking on the album art for any currently playing track jumps to that track in the playlist. However, if using Spotify Connect from another device, such as Androi...

Regular

Plan Premium Country US Device All Operating System Windows 10   My Question or Issue Normally, clicking on the album art for any currently playing track jumps to that track in the pla...

448 Views

0 replies

1 likes

bug
  • 448 Views
  • 0 replies
  • 1 likes

Hello, I have a problem with spotify and chromecast

PlanFreeCountry DenmarkDeviceAcer laptopOperating System Windows 10Hello, I have a problem with spotify and chromecast, when i cast to the tv its stops, saying connection error even though it has internet and chromecast connection, it happens at rand...

Newbie

  Plan Free Country  Denmark Device Acer laptop Operating System  Windows 10 Hello, I have a problem with spotify and chromecast, when i cast to the tv its stops,  s...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music not playing when I switch audio output device

PlanPremiumCountry USADeviceWindowsOperating SystemWindows 7 My Question or Issue I frequently switch between speakers and headphones (turtle beach stealth 600). My speakers are plugged into the audio jack, and the headphones use a USB. When I turn t...

Newbie

Plan Premium Country  USA Device Windows Operating System Windows 7   My Question or Issue   I frequently switch between speakers and headphones (turtle beach stealth 600). ...

Testotapsa

Music Fan

1877 Views

1 replies

3 likes

  • 1877 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify glitches when output source is changed, Win7

PlanPremium Operating SystemWindows 7 My Question or IssueHello! I encountered a weird issue today:Whenever I change my sound output source (e.g. from speakers to headphones), Spotify still plays the song using the first sound source. The playing son...

Newbie

Plan Premium   Operating System Windows 7   My Question or Issue Hello! I encountered a weird issue today: Whenever I change my sound output source (e.g. from speakers to headphones...

Testotapsa

Music Fan

990 Views

3 replies

4 likes

  • 990 Views
  • 3 replies
  • 4 likes

SpotifyInstaller.exe has stopped working

PlanFree Operating SystemWindows 7 My Question or IssueI've just registered on spotify and tried to download the desktop app, but whenever I click on the SpotifySetup to run it, the "SpotifyInstaller.exe has stopped working" window instantly pops up....

Newbie

Plan Free   Operating System Windows 7   My Question or Issue I've just registered on spotify and tried to download the desktop app, but whenever I click on the SpotifySetup&nbs...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Minor issue with "fans also like" sidebar button

So, there's a small bug that's been annoying me for a long time.Steps to reproduce:1. Open spotify2. Go to any artist's page3. Click "Fans also like" link on the side4. Click back button on topleftExpected result: It goes back to artist's page.Actual...

Newbie

So, there's a small bug that's been annoying me for a long time. Steps to reproduce: 1. Open spotify 2. Go to any artist's page 3. Click "Fans also like" link on the side 4. Click back button ...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Playlist icon on bottom left?

PlanPremiumCountry CanadaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueStupid question but laptop used to have the album picture of the song that was playing on the bottom left of the screen on the desktop app and on my desktop i am ...

Newbie

  Plan Premium Country  Canada Device Desktop PC Operating System Windows 10   My Question or Issue Stupid question but laptop used to have the album picture of the song tha...

unclesilas

Roadie

985 Views

1 replies

0 likes

  • 985 Views
  • 1 replies
  • 0 likes

Local Files won't download on iPhone

My Question or IssueMany people have the same problem, but most of the solutions I've seen don't apply to the problem I'm having. So Local Files USED TO WORK and I used to be able to download the music I had in local files but then suddenly it stoppe...

Music Fan

My Question or Issue Many people have the same problem, but most of the solutions I've seen don't apply to the problem I'm having. So Local Files USED TO WORK and I used to be able to download ...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes