Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83707 Views

40 replies

68 likes

  • 83707 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

793782 Views

503 replies

64 likes

  • 793782 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23452 Views

25 replies

7 likes

  • 23452 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3045 Views

0 replies

4 likes

  • 3045 Views
  • 0 replies
  • 4 likes

Spotify unresponsive after bluetooth disconnects

PlanPremiumCountry USDevicePCOperating SystemWindows 7 My Question or Issue Recently I've started having an issue that I never had before. Anytime my bluetooth headset disconnects the Spotify program becomes unresponsive. The song is still playing bu...

Casual Listener

Plan Premium Country  US Device PC Operating System Windows 7   My Question or Issue  Recently I've started having an issue that I never had before. Anytime my bluetooth head...

beardrian

Newbie

1291 Views

3 replies

2 likes

  • 1291 Views
  • 3 replies
  • 2 likes

Songs not syncing

PlanPremiumCountryAustralia DeviceiPhone SEOperating SystemWindows 10 Pro My Question or Issue When saving songs on my iPhone SE (On the latest iOS) songs do not sync accross at all. I have to log onto my PC at home and manually find all the songs I'...

Newbie

  Plan Premium Country Australia   Device iPhone SE Operating System Windows 10 Pro   My Question or Issue   When saving songs on my iPhone SE (On the latest iOS) son...

416 Views

0 replies

1 likes

  • 416 Views
  • 0 replies
  • 1 likes

spotify error messages

Plan FreeFree/PremiumCountry Italy Device personal computer Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue On my PC I installed for error Spoify Music which did no install itself becouse it was for Android sys...

Casual Listener

Plan Free Free/Premium Country Italy   Device personal computer   Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On my PC I in...

carfox

Casual Listener

648 Views

3 replies

0 likes

  • 648 Views
  • 3 replies
  • 0 likes

Musik spielt nicht mehr, springt nur noch durch

PlanPremiumCountryGermany Operating System(Windows 10) My Question or Issue Ich kann leider kaum bis gar kein Englisch. Seit dem letzten Windows 10 Update kann ich keine Musik mehr hören.Wie man in dem Video von mir sieht springen die Lieder nur noch...

Newbie

Plan Premium Country Germany  Operating System (Windows 10)   My Question or Issue  Ich kann leider kaum bis gar kein Englisch.   Seit dem letzten Windows 10 Update kann...

739 Views

0 replies

6 likes

  • 739 Views
  • 0 replies
  • 6 likes

The library checkbox does not appear on songs when browsing artist page

PlanPremiumCountry BrazilOperating SystemWindows 10 My Question or IssueThe library checkbox does not appear on the songs when I browse the artist pages. This is not always the case but a big part of my library has this problem. It is quite annoying ...

Music Fan

Plan Premium Country  Brazil Operating System Windows 10   My Question or Issue The library checkbox does not appear on the songs when I browse the artist pages. This is not always ...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

[Desktop] Volume fluctuating

My Question or IssueMy volume spikes and lowers randomly. I have tried every single fix I have found posted here. Turned off auto-enhancements, turned off normalizing volume, tried normalizing volume with the loud setting, uninstalling & reinstalling...

Newbie

My Question or Issue My volume spikes and lowers randomly. I have tried every single fix I have found posted here. Turned off auto-enhancements, turned off normalizing volume, tried n...

LlukKas

Composer

1675 Views

1 replies

1 likes

desktop volume
volume
Volume Control
volume normalization
  • 1675 Views
  • 1 replies
  • 1 likes

horrible and nonsensical "recommendations based on music I DON'T listen to"

Hi,I've been using Desktop Windows 10 free version to listen to music while at work from just a few weeks ago. I listen ONLY to either classical or jazz music... however, I keep receiving "recommendations" based on music I "supposedly" listen to, whi...

Regular

  Hi, I've been using Desktop Windows 10 free version to listen to music while at work from just a few weeks ago. I listen ONLY to either classical or jazz music... however, I keep receiving "...

464 Views

0 replies

1 likes

  • 464 Views
  • 0 replies
  • 1 likes

Spotify installer isn't working

PlanPremiumCountry TurkeyOperating SystemWindows 10 The last Spotify version(1.0.96.181)'s setup is not working on my computer.I had a problem about the updater then uninstalled it and deleted its folders.Now i'm trying to install the last version bu...

Casual Listener

Plan Premium Country  Turkey Operating System Windows 10   The last Spotify version(1.0.96.181)'s setup is not working on my computer.I had a problem about the updater then uninstall...

Matthessimo

Casual Listener

3011 Views

6 replies

3 likes

  • 3011 Views
  • 6 replies
  • 3 likes

Specific songs cannot be added to a playlist

PlanPremiumCountrySweden Operating SystemWindows 10 My Question or Issue"Lost in the Fire - Gesaffelstein & The Weeknd" (https://open.spotify.com/episode/51kb6FIF5rFvy2rGSqZuhX?context=spotify%3Auser%3Aspotify%3Aplaylist%3A37i9dQZF1DWTMYgB8TqtmR&si=K...

Music Fan

Plan Premium Country Sweden    Operating System Windows 10   My Question or Issue "Lost in the Fire - Gesaffelstein & The Weeknd" (https://open.spotify.com/episode/51kb6FI...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

automatic downloads are driving me crazy

Matebook x proWindows 10 I literally only have 2 apps on my brand new laptop and im almost certain this is not because of firefox. The spotify app will keep downloading useless files onto my desktop and i have to delete them every day or so. I have d...

Newbie

Matebook x pro Windows 10   I literally only have 2 apps on my brand new laptop and im almost certain this is not because of firefox. The spotify app will keep downloading useless files onto ...

Sebasty

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Windows tray quick buttons, gone ..how to have them back

PlanFreeCountry ITAOperating SystemWin10 My Question or IssueIt's just a few days, my Spotify "quick panel" buttons (play-pause, ff and back) are disappeared. I refer to that little panel that opens when you mouse over the tray button of Spotify. It ...

Newbie

Plan Free Country  ITA Operating System Win10   My Question or Issue It's just a few days, my Spotify "quick panel" buttons (play-pause, ff and back) are disappeared. I refer to tha...

540 Views

0 replies

0 likes

  • 540 Views
  • 0 replies
  • 0 likes

Username is bunch of random characters

Username is bunch of random characters. How do I fix it?Edit: I fixed it. After I posted this, it asked me to choose a username. I can't figure how to delete this. Sorry.

Newbie

Username is bunch of random characters. How do I fix it? Edit: I fixed it. After I posted this, it asked me to choose a username. I can't figure how to delete this. Sorry.

Florj

Newbie

58752 Views

233 replies

32 likes

  • 58752 Views
  • 233 replies
  • 32 likes

Spotify stays logged in to a deleted account

PlanFree Operating SystemWindows 10My Question or Issue So I tried out Spotify a while back, and had made an account on my main e-mail with an admittedly cringy username, which I then promptly forgot about. Yesterday I decided to try Spotify again, a...

Newbie

Plan Free  Operating System Windows 10 My Question or Issue  So I tried out Spotify a while back, and had made an account on my main e-mail with an admittedly cringy username, which I ...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Solved!! Startup song

Im on windows using the spotify app and eveytime i startup my pc the song on spotify ready to play is not the last song i played and even if i play a different song and then turn my pc off, when i turn it back on that same original song is there. Is ...

Casual Listener

Im on windows using the spotify app and eveytime i startup my pc the song on spotify ready to play is not the last song i played and even if i play a different song and then turn my pc off, when i tu...

Brunelicia

Community Legend

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now - error

PlanPremiumCountryMalaysiaDevice(Lenovo)Operating System(Windows 7) My Question or Issue I cant play this song - https://open.spotify.com/track/3ufWVhJAY2UYvi8Qnkc8HOI have error like: Spotify can't play this right now. If you have the file on your c...

Regular

Plan Premium Country Malaysia Device (Lenovo) Operating System (Windows 7)   My Question or Issue  I cant play this song - https://open.spotify.com/track/3ufWVhJAY2UYvi8Qnkc8...

Brunelicia

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Third Party Playlist Generators (e.g. Spotibot)

I am attempting to use Spotibot - a third party spotify playlist generator. After creating the playlist, I click on "Open in Spotify" but nothing happens. All songs that are generated are based on URIs. Do these third party services no longer with wi...

Casual Listener

   I am attempting to use Spotibot - a third party spotify playlist generator. After creating the playlist, I click on "Open in Spotify" but nothing happens. All songs that are generated a...

radbirdz

Casual Listener

2152 Views

1 replies

0 likes

  • 2152 Views
  • 1 replies
  • 0 likes

Spotify Connect stopped working on streaming device

PlanPremiumCountry UKDeviceHP LaptopOperating SystemWindows 10 My Question or Issue The Spotify desktop software no longer plays through my streaming device via Connect. The device appears briefly as a Connect option. The software is trying to connec...

Gig Goer

Plan Premium Country  UK Device HP Laptop Operating System Windows 10   My Question or Issue   The Spotify desktop software no longer plays through my streaming device via C...

thedude

Gig Goer

12412 Views

46 replies

8 likes

  • 12412 Views
  • 46 replies
  • 8 likes

cant play music on desktop app

PlanPremiumCountry GermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSince yesterday i get an error on the desktop app. I cant play musik. I have reinstalled the app new.. don´t work. On all my other devices it runs.

Casual Listener

Plan Premium Country  Germany Device Desktop PC Operating System Windows 10   My Question or Issue Since yesterday i get an error on the desktop app. I cant play musik. I have rei...

coregameactimel

Casual Listener

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Spotify Rapidly Changing Songs Followed By Error Message

PremiumUSADesktop PC Windows 10 HelloI got on Spotify today only to find it completely bugging out. When clicking a song from my playlist, the song displays in the bottom, but then the song wont play. Instead, it switches through several songs on my ...

Casual Listener

Premium USA Desktop PC   Windows 10    Hello I got on Spotify today only to find it completely bugging out. When clicking a song from my playlist, the song displays in the botto...

K1wi1

Casual Listener

466 Views

1 replies

1 likes

  • 466 Views
  • 1 replies
  • 1 likes

Playlists won't play in order, keep restarting to other playlist repeatedly

PlanFree/PremiumCountry DeviceiPhone 6sOperating SystemiOS 10 desktop My Question or Issue Every single day I begin listening to a playlist and after 1 song some other random song starts next that's not even in my playlists.

Visitor

Plan Free/Premium Country   Device iPhone 6s Operating System iOS 10 desktop   My Question or Issue  Every single day I begin listening to a playlist and after 1 song some ot...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes