Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81051 Views

40 replies

68 likes

  • 81051 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775624 Views

503 replies

64 likes

  • 775624 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

17950 Views

19 replies

5 likes

  • 17950 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

  • 2786 Views
  • 0 replies
  • 4 likes

[Desktop] Volume fluctuating

My Question or IssueMy volume spikes and lowers randomly. I have tried every single fix I have found posted here. Turned off auto-enhancements, turned off normalizing volume, tried normalizing volume with the loud setting, uninstalling & reinstalling...

Newbie

My Question or Issue My volume spikes and lowers randomly. I have tried every single fix I have found posted here. Turned off auto-enhancements, turned off normalizing volume, tried n...

LlukKas

Composer

1658 Views

1 replies

1 likes

desktop volume
volume
Volume Control
volume normalization
  • 1658 Views
  • 1 replies
  • 1 likes

horrible and nonsensical "recommendations based on music I DON'T listen to"

Hi,I've been using Desktop Windows 10 free version to listen to music while at work from just a few weeks ago. I listen ONLY to either classical or jazz music... however, I keep receiving "recommendations" based on music I "supposedly" listen to, whi...

Regular

  Hi, I've been using Desktop Windows 10 free version to listen to music while at work from just a few weeks ago. I listen ONLY to either classical or jazz music... however, I keep receiving "...

456 Views

0 replies

1 likes

  • 456 Views
  • 0 replies
  • 1 likes

Spotify installer isn't working

PlanPremiumCountry TurkeyOperating SystemWindows 10 The last Spotify version(1.0.96.181)'s setup is not working on my computer.I had a problem about the updater then uninstalled it and deleted its folders.Now i'm trying to install the last version bu...

Casual Listener

Plan Premium Country  Turkey Operating System Windows 10   The last Spotify version(1.0.96.181)'s setup is not working on my computer.I had a problem about the updater then uninstall...

Matthessimo

Casual Listener

2974 Views

6 replies

3 likes

  • 2974 Views
  • 6 replies
  • 3 likes

Specific songs cannot be added to a playlist

PlanPremiumCountrySweden Operating SystemWindows 10 My Question or Issue"Lost in the Fire - Gesaffelstein & The Weeknd" (https://open.spotify.com/episode/51kb6FIF5rFvy2rGSqZuhX?context=spotify%3Auser%3Aspotify%3Aplaylist%3A37i9dQZF1DWTMYgB8TqtmR&si=K...

Music Fan

Plan Premium Country Sweden    Operating System Windows 10   My Question or Issue "Lost in the Fire - Gesaffelstein & The Weeknd" (https://open.spotify.com/episode/51kb6FI...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

automatic downloads are driving me crazy

Matebook x proWindows 10 I literally only have 2 apps on my brand new laptop and im almost certain this is not because of firefox. The spotify app will keep downloading useless files onto my desktop and i have to delete them every day or so. I have d...

Newbie

Matebook x pro Windows 10   I literally only have 2 apps on my brand new laptop and im almost certain this is not because of firefox. The spotify app will keep downloading useless files onto ...

Sebasty

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Windows tray quick buttons, gone ..how to have them back

PlanFreeCountry ITAOperating SystemWin10 My Question or IssueIt's just a few days, my Spotify "quick panel" buttons (play-pause, ff and back) are disappeared. I refer to that little panel that opens when you mouse over the tray button of Spotify. It ...

Newbie

Plan Free Country  ITA Operating System Win10   My Question or Issue It's just a few days, my Spotify "quick panel" buttons (play-pause, ff and back) are disappeared. I refer to tha...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

Username is bunch of random characters

Username is bunch of random characters. How do I fix it?Edit: I fixed it. After I posted this, it asked me to choose a username. I can't figure how to delete this. Sorry.

Newbie

Username is bunch of random characters. How do I fix it? Edit: I fixed it. After I posted this, it asked me to choose a username. I can't figure how to delete this. Sorry.

Florj

Newbie

57532 Views

233 replies

32 likes

  • 57532 Views
  • 233 replies
  • 32 likes

Spotify stays logged in to a deleted account

PlanFree Operating SystemWindows 10My Question or Issue So I tried out Spotify a while back, and had made an account on my main e-mail with an admittedly cringy username, which I then promptly forgot about. Yesterday I decided to try Spotify again, a...

Newbie

Plan Free  Operating System Windows 10 My Question or Issue  So I tried out Spotify a while back, and had made an account on my main e-mail with an admittedly cringy username, which I ...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Solved!! Startup song

Im on windows using the spotify app and eveytime i startup my pc the song on spotify ready to play is not the last song i played and even if i play a different song and then turn my pc off, when i turn it back on that same original song is there. Is ...

Casual Listener

Im on windows using the spotify app and eveytime i startup my pc the song on spotify ready to play is not the last song i played and even if i play a different song and then turn my pc off, when i tu...

Brunelicia

Community Legend

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

Spotify can't play this right now - error

PlanPremiumCountryMalaysiaDevice(Lenovo)Operating System(Windows 7) My Question or Issue I cant play this song - https://open.spotify.com/track/3ufWVhJAY2UYvi8Qnkc8HOI have error like: Spotify can't play this right now. If you have the file on your c...

Regular

Plan Premium Country Malaysia Device (Lenovo) Operating System (Windows 7)   My Question or Issue  I cant play this song - https://open.spotify.com/track/3ufWVhJAY2UYvi8Qnkc8...

Brunelicia

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Third Party Playlist Generators (e.g. Spotibot)

I am attempting to use Spotibot - a third party spotify playlist generator. After creating the playlist, I click on "Open in Spotify" but nothing happens. All songs that are generated are based on URIs. Do these third party services no longer with wi...

Casual Listener

   I am attempting to use Spotibot - a third party spotify playlist generator. After creating the playlist, I click on "Open in Spotify" but nothing happens. All songs that are generated a...

radbirdz

Casual Listener

2124 Views

1 replies

0 likes

  • 2124 Views
  • 1 replies
  • 0 likes

Spotify Connect stopped working on streaming device

PlanPremiumCountry UKDeviceHP LaptopOperating SystemWindows 10 My Question or Issue The Spotify desktop software no longer plays through my streaming device via Connect. The device appears briefly as a Connect option. The software is trying to connec...

Gig Goer

Plan Premium Country  UK Device HP Laptop Operating System Windows 10   My Question or Issue   The Spotify desktop software no longer plays through my streaming device via C...

thedude

Gig Goer

12139 Views

46 replies

8 likes

  • 12139 Views
  • 46 replies
  • 8 likes

cant play music on desktop app

PlanPremiumCountry GermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSince yesterday i get an error on the desktop app. I cant play musik. I have reinstalled the app new.. don´t work. On all my other devices it runs.

Casual Listener

Plan Premium Country  Germany Device Desktop PC Operating System Windows 10   My Question or Issue Since yesterday i get an error on the desktop app. I cant play musik. I have rei...

coregameactimel

Casual Listener

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Spotify Rapidly Changing Songs Followed By Error Message

PremiumUSADesktop PC Windows 10 HelloI got on Spotify today only to find it completely bugging out. When clicking a song from my playlist, the song displays in the bottom, but then the song wont play. Instead, it switches through several songs on my ...

Casual Listener

Premium USA Desktop PC   Windows 10    Hello I got on Spotify today only to find it completely bugging out. When clicking a song from my playlist, the song displays in the botto...

K1wi1

Casual Listener

457 Views

1 replies

1 likes

  • 457 Views
  • 1 replies
  • 1 likes

Playlists won't play in order, keep restarting to other playlist repeatedly

PlanFree/PremiumCountry DeviceiPhone 6sOperating SystemiOS 10 desktop My Question or Issue Every single day I begin listening to a playlist and after 1 song some other random song starts next that's not even in my playlists.

Visitor

Plan Free/Premium Country   Device iPhone 6s Operating System iOS 10 desktop   My Question or Issue  Every single day I begin listening to a playlist and after 1 song some ot...

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Playlist description not updating - Windows Store Version (w/WORK AROUND)

Voison - 1.0.96.181.gf6bc1b6b (Windows Store version)Win10Pro Issue:I go to update the playlist description and it doesn't update the displayed version when I save. Work around:I have determined that it is saving - a parallel web version shows the up...

Music Fan

Voison - 1.0.96.181.gf6bc1b6b (Windows Store version) Win10Pro   Issue: I go to update the playlist description and it doesn't update the displayed version when I save.   Work ar...

bellyman6969

Music Fan

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Downloading old local songs from iPhone to Desktop Windows

PlanPremiumCountryUnited KingdomOperating SystemWindows 10 My Question or IssueI'm trying to get some locally downloaded files from my phone to my computer. I used my computer a while back to download some songs onto Spotify and then made them access...

Newbie

Plan Premium Country United Kingdom Operating System Windows 10  My Question or Issue I'm trying to get some locally downloaded files from my phone to my computer.   I used my comp...

Brunelicia

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

"Spotify can't play this right now." Another Solution

Hello everyone, I decided to register to the Spotify Community just so I could present a solution to an issue that's usually solved by reinstalling or deleting the Local Files file in your AppData. The issue being the error message ("Spotify can't pl...

Newbie

Hello everyone,   I decided to register to the Spotify Community just so I could present a solution to an issue that's usually solved by reinstalling or deleting the Local Files file in your A...

839 Views

0 replies

0 likes

skipping
Spotify can't play this right now. If you have the file on your computer you can import it.
track-skipping
  • 839 Views
  • 0 replies
  • 0 likes

why my spotify dont play the music "hope-xxxtentacion"?

My Question or Issue my spotify dont play the music "xxxtentacion-hope" in my iphone neither in my pc! the spotify uri (spotify:track:2ZRo7axmMPeSVUvDbGkJah)

Newbie

   My Question or Issue  my spotify dont play the music "xxxtentacion-hope" in my iphone neither in my pc! the spotify uri (spotify:track:2ZRo7axmMPeSVUvDbGkJah)

Brunelicia

Community Legend

1597 Views

1 replies

0 likes

  • 1597 Views
  • 1 replies
  • 0 likes

Local Files issue

Hey, I got one Question. I got Spotify on my Mac/Iphone/PC I use Mac OS for adding Local Songs and it works great for Iphone. But at the Spotify App on Windows, they‘re greyed out and unavaliable. Is this normal? Do I have to use Web Version on PC ?

Regular

Hey, I got one Question.   I got Spotify on my Mac/Iphone/PC   I use Mac OS for adding Local Songs and it works great for Iphone.   But at the Spotify App on Windows, they‘re gre...

jan1990

Regular

384 Views

2 replies

0 likes

  • 384 Views
  • 2 replies
  • 0 likes