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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

89023 Views

40 replies

68 likes

  • 89023 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

832708 Views

530 replies

64 likes

  • 832708 Views
  • 530 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32650 Views

33 replies

7 likes

  • 32650 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3778 Views

0 replies

4 likes

  • 3778 Views
  • 0 replies
  • 4 likes

Spotify could not start (error code: 1305)

PlanFamily Premium Country Indonesia Device(Laptop/computer) Operating System(Windows 10 My Question or IssueHow to fix this error? The dialogue doesn't give any other explanation other than error code: 1305

Newbie

Plan Family Premium   Country  Indonesia   Device (Laptop/computer)   Operating System (Windows 10   My Question or Issue How to fix this error? The dialogue doe...

603 Views

0 replies

0 likes

  • 603 Views
  • 0 replies
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Spotify not working

PlanFreeCountryRomania DevicePCWindows 10 My Question or Issue It doesn't play any playlist and it says that "Spotify can't play this right now. If you have the file on your computer you can import it." I tried to reinstall it, restarted my pc and i ...

Newbie

Plan Free Country Romania   Device PC Windows 10   My Question or Issue  It doesn't play any playlist and it says that "Spotify can't play this right now. If you have the fil...

Billy-J

Spotify Star

498 Views

1 replies

1 likes

  • 498 Views
  • 1 replies
  • 1 likes

Spotify on Desktop not connecting to other devices

PlanPremiumCountry AustraliaDeviceDell XPS 15, Galaxy S8Operating SystemWindows 10 My Question or Issue Recently Spotify on my laptop stopped connecting to my other devices, meaning I can't control music from my phone. It also stopped showing up as a...

Newbie

Plan Premium Country  Australia Device Dell XPS 15, Galaxy S8 Operating System Windows 10   My Question or Issue  Recently Spotify on my laptop stopped connecting to my other...

Neonis

Casual Listener

1430 Views

2 replies

0 likes

  • 1430 Views
  • 2 replies
  • 0 likes

64Bit version for Windows Desktops

Title, Seriously. If you can make a 64 bit Mac version you can make one for Windows. I'm tired of having an app that dies after 4 seconds of inactivity. I'm sick of having an app that crashes constantly without any information. This is 2019, a larger...

Newbie

Title, Seriously. If you can make a 64 bit Mac version you can make one for Windows. I'm tired of having an app that dies after 4 seconds of inactivity. I'm sick of having an app that crashes constan...

5055 Views

0 replies

74 likes

  • 5055 Views
  • 0 replies
  • 74 likes

Artist & Song Radio "Follow" removal

Spotify Premium, Web Player, iOS and AndroidI have recently found that the "FOLLOW" feature has been removed for both Artist Radio and Song Radio functions. I was actually showing a friend your neat features compared to your competitors, and to my ut...

Regular

Spotify Premium, Web Player, iOS and Android I have recently found that the "FOLLOW" feature has been removed for both Artist Radio and Song Radio functions. I was actually showing a friend your n...

751 Views

0 replies

3 likes

Artist Radio
follow
song radio
  • 751 Views
  • 0 replies
  • 3 likes

Spotify on Windows 10 with Language English UK

PlanPremiumCountry UK DeviceSurface LaptopOperating System Windows 10 My Question or IssueSpotify works well with Cortana voice control when I set my language in Windows 10 to English US. However when I set it to English UK it does not work. Any idea...

Casual Listener

  Plan Premium Country UK   Device Surface Laptop Operating System  Windows 10   My Question or Issue Spotify works well with Cortana voice control when I set my langua...

xxiainxx

Casual Listener

1072 Views

1 replies

0 likes

cortana integration
Windows 10
  • 1072 Views
  • 1 replies
  • 0 likes

Private playlists not private

Hi, so i just made a new private playlist, and ive never had this problem before. I was listening to it, not in private mode, but the playlist itself was private and my friend texted and told me he was able to see it, and he showed me how he could cl...

Casual Listener

Hi, so i just made a new private playlist, and ive never had this problem before. I was listening to it, not in private mode, but the playlist itself was private and my friend texted and told me he w...

442 Views

0 replies

0 likes

  • 442 Views
  • 0 replies
  • 0 likes

Music feed stops playing when my screen goes in standby.

PlanPremiumCountryFranceDeviceLenovo Laptop PC (2015)Operating SystemWindows 10 64 bits Home v 1809. My Question or IssueMy spotify music feed stops playing when my screen (and only the screen, not the entire computer) goes in standby.When I increase...

Newbie

Plan Premium Country France Device Lenovo Laptop PC (2015) Operating System Windows 10 64 bits Home v 1809.   My Question or Issue My spotify music feed stops playing when my screen (a...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Wrong Artist linked in a song (Joji/Shamana - Besidju)

Country The NetherlandsOperating SystemWindows 10 Issue:If you search for the song Besidju by Shamana and Joji and click on the featured artist(Joji) it links to the wrong artist. It links to the wrong Joji, the Joji it should be linked to is this on...

Casual Listener

  Country   The Netherlands Operating System Windows 10   Issue: If you search for the song Besidju by Shamana and Joji and click on the featured artist(Joji) it link...

628 Views

0 replies

1 likes

Issues
wrong artist
  • 628 Views
  • 0 replies
  • 1 likes

"Create New Station" disappeared?

PlanPremiumCountry USADeviceDell XPS 13Operating SystemWindows 10 My Question or IssueIn a recent update my "Create New Station" tab disappeared. I still have my radio available with the stations I previously created, but I can't create new ones. I c...

Visitor

Plan Premium Country  USA Device Dell XPS 13 Operating System Windows 10   My Question or Issue In a recent update my "Create New Station" tab disappeared. I still have my radio a...

RoxaneLapa

Casual Listener

2734 Views

4 replies

4 likes

Premium
Radio
Windows
  • 2734 Views
  • 4 replies
  • 4 likes

Syncing local files to mobile

PlanPremiumDeviceiPhone 8Operating SystemiOS 13, Windows 10 My Question or Issue Spotify's back end changes continue to cripple the last, problem-free (for core functionality) version of the Windows client (0.9.15 from 2014) so it looks like I may be...

Roadie

Plan Premium Device iPhone 8 Operating System iOS 13, Windows 10   My Question or Issue  Spotify's back end changes continue to cripple the last, problem-free (for core functionalit...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Keyboard shortcuts not working with spotify.

I have a keyboard with play/pause , skip track and previous track buttons. None of them work with spotify even while I am I have the spotify app open. How can I get them to work? These buttons do not work with spotify on any keyboard with them.

Newbie

I have a keyboard with play/pause , skip track and previous track buttons. None of them work with spotify even while I am I have the spotify app open. How can I get them to work? These buttons do not...

Anttica

Newbie

3002 Views

1 replies

0 likes

  • 3002 Views
  • 1 replies
  • 0 likes

Spotify makes windows crash

For the past months I've had this issue appear randomly (sometimes more often, sometimes it's very rare): I'm listening to spotify and suddenly my song stops playing (no sounds) but the bar keeps going as if the song is still playing but on mute. Pau...

Newbie

  For the past months I've had this issue appear randomly (sometimes more often, sometimes it's very rare): I'm listening to spotify and suddenly my song stops playing (no sounds) but the bar k...

OneByBoo

Roadie

1026 Views

1 replies

1 likes

  • 1026 Views
  • 1 replies
  • 1 likes

Spotify Connect Windows 10 Desktop

PlanPremiumCountry GermanyDeviceiPohne XSmax, Windows 10 Media Center PC My Question or Issue Good Day, i have got the Problem that i installed Spotify on a Windows 10 PC to act as Media Source for a Home Theater, my Family uses the Famaliy Accounts....

Newbie

Plan Premium Country  Germany Device iPohne XSmax, Windows 10 Media Center PC     My Question or Issue  Good Day,   i have got the Problem that i installed Spotify...

1357 Views

0 replies

1 likes

Connect
iphone
Windows 10
  • 1357 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution spotify setup wont open

PlanFreeCountry TurkeyDevicePCOperating SystemWIN 7 My Question or Issue i tried uninstalling my antivirus but it keeps on not opening or it just opens up a very small error box that sends something to microsoft

Casual Listener

  Plan Free Country  Turkey Device PC Operating System WIN 7   My Question or Issue  i tried uninstalling my antivirus but it keeps on not opening or it just opens up a...

Jemi

Spotify Legend

5646 Views

10 replies

1 likes

  • 5646 Views
  • 10 replies
  • 1 likes

Why does 'go to song radio' now take me to a playlist?

PlanPremiumCountryUK DevicePCOperating SystemWindows 10 My Question or IssueEvery song I click on 'go to song radio' it now takes me to a playlist with 50 songs in and no option to add or remove. The only radios I can go to are ones I saved. I asked ...

Regular

Plan Premium Country UK  Device PC Operating System Windows 10   My Question or Issue Every song I click on 'go to song radio' it now takes me to a playlist with 50 songs in and n...

jsannn

Community Legend

851 Views

1 replies

3 likes

  • 851 Views
  • 1 replies
  • 3 likes

Solved!! Wrapped 2018 Stats

Hey guys,I really loved Wrapped 2018 stats thing. I have almost closest stats. I've got minor different songs and artists but this isn't problem. I clicked the link on my laptop. I logged in. Then it showed me "how many different sogs and different a...

Music Fan

Hey guys, I really loved Wrapped 2018 stats thing. I have almost closest stats. I've got minor different songs and artists but this isn't problem. I clicked the link on my laptop. I logged in. Then ...

spacyway

Casual Listener

248774 Views

5 replies

3 likes

  • 248774 Views
  • 5 replies
  • 3 likes

Windows 8.1. SpotifySetup.exe does not launch

Operating SystemWindows 8.1, 64bit My Question or IssueSpotifySetup.exe does not launch. After clicking it, the process immediately shuts down, as observed by me several times. No window opens. No process launches subsequently. I already tried : - la...

Newbie

Operating System Windows 8.1, 64bit   My Question or Issue SpotifySetup.exe does not launch. After clicking it, the process immediately shuts down, as observed by me several times. No window...

rpenn

Gig Goer

747 Views

1 replies

0 likes

  • 747 Views
  • 1 replies
  • 0 likes

Black screen

PlanPremiumCountry UK DeviceDell LaptopOperating SystemWin 7 Home Premium My Question or Issue After years of successfully running Spotify on this laptop running WinXP when I received notifications that XP was no longer going to be supported by Spoti...

Gig Goer

Plan Premium Country  UK   Device Dell Laptop Operating System Win 7 Home Premium  My Question or Issue  After years of successfully running Spotify on this laptop runnin...

johnf52

Gig Goer

2591 Views

3 replies

1 likes

  • 2591 Views
  • 3 replies
  • 1 likes

Spotify not working on windows

PlanPremiumCountry USADeviceWindows PCOperating SystemWindows 10 My Question or IssueWhenever I try to login to my spotify account using the application it gives me the error: Service is temporarily unavailable, please try again later. (Error code: 2...

Casual Listener

Plan Premium Country  USA Device Windows PC Operating System Windows 10   My Question or Issue Whenever I try to login to my spotify account using the application it gives me the ...

jest-smith

Casual Listener

1022 Views

3 replies

0 likes

  • 1022 Views
  • 3 replies
  • 0 likes