Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Hey guys,I really loved Wrapped 2018 stats thing. I have almost closest stats. I've got minor different songs and artists but this isn't problem. I clicked the link on my laptop. I logged in. Then it showed me "how many different sogs and different a...
Hey guys, I really loved Wrapped 2018 stats thing. I have almost closest stats. I've got minor different songs and artists but this isn't problem. I clicked the link on my laptop. I logged in. Then ...
Casual Listener
248554 Views
5 replies
3 likes
PlanPremiumCountrySweden DevicePCOperating SystemWindows 10 IssueWhen Spotify switch to the next song on the playlist it starts about halv way in. Its not everytime, but often enough.Ive notised its happend to atleast two songs most often:Five Finger...
Plan Premium Country Sweden Device PC Operating System Windows 10 Issue When Spotify switch to the next song on the playlist it starts about halv way in. Its not everytime, but...
Composer
2181 Views
2 replies
2 likes
Plan Premium Country Germany Device PC, Outlook 2010 Operating System Windows 10 My Question or Issue I received an email from Spotify announcing the yearly review of what songs I heard most, etc., in 2018. Klicking the link provided to show these in...
Plan Premium Country Germany Device PC, Outlook 2010 Operating System Windows 10 My Question or Issue I received an email from Spotify announcing the yearly review of what ...
Songwriter
618 Views
1 replies
0 likes
PlanPremiumCountryJapanDeviceiPhone 8 Plus, PCOperating SystemiOS 12.1.1, Windows 10 My Question or Issue On both devices, even though my OS and website are set to english, when I see my Wrapped 2018 information, the artists names are in japanese.It'...
Plan Premium Country Japan Device iPhone 8 Plus, PC Operating System iOS 12.1.1, Windows 10 My Question or Issue On both devices, even though my OS and website are set to engli...
Casual Listener
3158 Views
3 replies
2 likes
PlanPremiumCountrySwedenOperating SystemWindows 7 My Question or Issue I've been having trouble installing Spotify (I get Error code: 18) so I was directed to download the Spotify Full Installer. It worked and I now have Spotify installed, however it...
Plan Premium Country Sweden Operating System Windows 7 My Question or Issue I've been having trouble installing Spotify (I get Error code: 18) so I was directed to download the S...
400 Views
0 replies
0 likes
PlanPremiumCountryCzech RepublicDeviceAny device I use (Win 10, Android My Question or IssuePlease I need help. One particular album by Queen (Bohemian Rhapsody Live) is constantly reappearing in my playlist. I select an album, the first song plays s...
Plan Premium Country Czech Republic Device Any device I use (Win 10, Android 😎 My Question or Issue Please I need help. One particular album by Queen (Bohemian Rhapsody Live) is constantly re...
316 Views
0 replies
0 likes
I used to be able to switch flawlessly between Spotify Mobile to Spotify Desktop vice versa. In recent days, I've noticed that even with Spotify Desktop logged on, my app on mobile will not have the option to play and switch the song on my desktop an...
I used to be able to switch flawlessly between Spotify Mobile to Spotify Desktop vice versa. In recent days, I've noticed that even with Spotify Desktop logged on, my app on mobile will not ...
330 Views
0 replies
0 likes
If you're having trouble removing an artist from your library, you may have saved songs that are "unplayable" and therefore not visible. You can fix this by going into settings and turning on "show unplayable songs" then you can go to the artist and ...
If you're having trouble removing an artist from your library, you may have saved songs that are "unplayable" and therefore not visible. You can fix this by going into settings and turning on "show u...
956 Views
0 replies
0 likes
PlanPremiumCountry USDevicePCOperating SystemWindows 10 My Question or Issue Spotify will work ok for a few songs, then half way into a song the audio will cut out. Sometimes I will get a message that it cannot play song, others it will looks like it...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Spotify will work ok for a few songs, then half way into a song the audio will cut out....
376 Views
0 replies
1 likes
PlanPremiumCountry UKDeviceWindows 10 PCMy Question or Issue Recently Spotify Desktop has been skipping and looping songs like a broken record. I have tried various listening devices to ensure that it is not my PC causing this. Why would Spotify sudd...
Plan Premium Country UK Device Windows 10 PC My Question or Issue Recently Spotify Desktop has been skipping and looping songs like a broken record. I have tried various li...
Moderator
2297 Views
4 replies
1 likes
PlanPremiumCountryGermany DeviceWindows AppOperating SystemWindows 10 My Question or Issue I've found an old and closed issue "Buy & download as MP3s".This is what I want. Find the downloaded MP3s on the hard drive.I would also pay extra fee for the ...
Plan Premium Country Germany Device Windows App Operating System Windows 10 My Question or Issue I've found an old and closed issue "Buy & download as MP3s". This is...
Casual Listener
520 Views
2 replies
0 likes
The left corner song banner setting was introduced and fixed with the issue below:https://community.spotify.com/t5/Desktop-Windows/Can-t-play-the-current-song/td-p/1302172 However, this setting is not respected after every Spotify upgrade. I always h...
The left corner song banner setting was introduced and fixed with the issue below: https://community.spotify.com/t5/Desktop-Windows/Can-t-play-the-current-song/td-p/1302172 However, this se...
Newbie
527 Views
1 replies
2 likes
PlanPremiumCountry SwedenDevicePCOperating SystemWindows 10 My Question or Issue I cannot find the big shuffle button. On my phone theres a big button called "Shuffle" and if i press it, it automatically plays the playlist and starts on a random song...
Plan Premium Country Sweden Device PC Operating System Windows 10 My Question or Issue I cannot find the big shuffle button. On my phone theres a big button called "Shuff...
383 Views
0 replies
0 likes
PlanPremiumCountry BrazilDevicePCOperating SystemWindows 10 PRO Redstone 5 My Question or Issue Hey the "Show Desktop overlay when using media keys" option is broken. I have it set to OFF which does nothing when Spotify opens. You have to go in, turn...
Plan Premium Country Brazil Device PC Operating System Windows 10 PRO Redstone 5 My Question or Issue Hey the "Show Desktop overlay when using media keys" option is bro...
Newbie
1280 Views
3 replies
7 likes
PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or Issue Since the last update of the Spotify Desktop App, v1.0.94.262.g3d5c231c, the podcast category has disappeared from the "Your Lybrary" tab. Please fix this.
Plan Premium Country Portugal Device Laptop Operating System Windows 10 My Question or Issue Since the last update of the Spotify Desktop App, v1.0.94.262.g3d5c231c, the podcas...
Casual Listener
2962 Views
13 replies
12 likes
Hello! I am having trouble installing Spotify after uninstalling it to do a clean reinstall. I am on Windows 7 and keep getting "Error code: 18". It says Spotify is unable to install because files to be written are in use by another process. I have r...
Hello! I am having trouble installing Spotify after uninstalling it to do a clean reinstall. I am on Windows 7 and keep getting "Error code: 18". It says Spotify is unable to install because files to...
499 Views
0 replies
1 likes
HI, I've had a premium account for a while, but since my parents were interested as well, I created an account for my dad and upgraded to family, so we could all join. I'ts been almost 2 months and I'm still not getting an invitation to join. I've tr...
HI, I've had a premium account for a while, but since my parents were interested as well, I created an account for my dad and upgraded to family, so we could all join. I'ts b...
Roadie
336 Views
1 replies
0 likes
Every time I restar my PC the media overlay keeps apearing when using media keys. I go to settings, and check that that feature is disabled. I need to enabled it, and then disable it again to get the media overlay disappear.But when I restar my PC th...
Every time I restar my PC the media overlay keeps apearing when using media keys. I go to settings, and check that that feature is disabled. I need to enabled it, and then disable it again to get the...
Community Legend
548 Views
1 replies
0 likes
Plan PremiumCountry Poland Operating System Windows 10 Education My Question or Issue Why do I have storage use around 200MB/s (Spotify.exe)? All the time. Also if I download my own playlists and they stay green (saved) after some few days it is disa...
Plan Premium Country Poland Operating System Windows 10 Education My Question or Issue Why do I have storage use around 200MB/s (Spotify.exe)? All the t...
Casual Listener
454 Views
2 replies
0 likes
PlanPremiumCountry UKDeviceASUS X541S laptopOperating SystemWindows 10 My Question or IssueI don't see anyone with this particular problem: I can load and play any local file on my laptop through the 'local files' library just fine. However in the la...
Plan Premium Country UK Device ASUS X541S laptop Operating System Windows 10 My Question or Issue I don't see anyone with this particular problem: I can load and play any local...
327 Views
0 replies
0 likes
