Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
9050 Views
94 replies
42 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
748 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Moderator
1775 Views
33 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I have a Student account and write from Italy. I'm experiencing a couple of very annoying issues following the latest update in the desktop app. I can only play music from my favourites. I cannot add new music to favourites, nor play music from the a...
I have a Student account and write from Italy. I'm experiencing a couple of very annoying issues following the latest update in the desktop app. I can only play music from my favour...
Roadie
991 Views
2 replies
0 likes
I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two songs became avaliable. That was yesterday, today about 80% of t...
I'm a free spotify user and recently my spotify won't play a majority of songs. The problem started happening this week. I reinstalled spotify and it didn't really work, only one or two...
514 Views
0 replies
3 likes
PlanFreeCountry U.K.DevicePCOperating SystemWindows 10 Enterprise My Question or Issue If I try and search for a song, it refuses to play. The button appears off to the side, and pressing the play button results in nothing but a symbol of a spotify r...
Plan Free Country U.K. Device PC Operating System Windows 10 Enterprise My Question or Issue If I try and search for a song, it refuses to play. The button appears off to...
Regular
2171 Views
2 replies
1 likes
PlanPremiumCountry CanadaDeviceEssential Phone PH-1, desktop PC, Alexa EchoOperating SystemAndroid 9, Windows 10, ??? My Question or Issue Hi, since few weeks maybe months I notice Spotify won't show the right song I'm listening. Most of the time it'...
Plan Premium Country Canada Device Essential Phone PH-1, desktop PC, Alexa Echo Operating System Android 9, Windows 10, ??? My Question or Issue Hi, since few wee...
489 Views
0 replies
0 likes
The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict how popular a song is. Is this a permanent change? Te...
The popularity meter appears to have disappeared from my Windows version. And I'm talking about the 5 bars vs 4 bars etc that would come up when I do a generic search for songs and it would depict ho...
531 Views
0 replies
0 likes
Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help
Hello, I have a problem with most music on spotify. I can listen to all the music on my spotify on android. But once I switch to my computer the music stops is stuck at 00.00. Thanks for your help
356 Views
0 replies
0 likes
PlanFreeCountryUnited States DevicePCOperating SystemWindows 10 My Question or IssueSo this also a issue on the web player. I was listening to the lo-fi beats playlist (btw such a good playlist) however, when it got passed the first song (Seymour by ...
Plan Free Country United States Device PC Operating System Windows 10 My Question or Issue So this also a issue on the web player. I was listening to the lo-fi beats playlist...
Casual Listener
659 Views
1 replies
0 likes
PlanFreeCountryUSADeviceDesktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active)Operating SystemWindows 7 (build 7601), My Question or IssueJust installed the latest update for ...
Plan Free Country USA Device Desktop PC: 16GB DDR3, NVIDIA GeForce GTX 1070, Roland Edirol UA-4FX/Creative SoundBlaster Audigy 5RX (not simultaneously active) Operating System Windows 7 (build...
362 Views
0 replies
0 likes
PlanPremiumCountry UKDeviceDesktop & Samsung S8Operating SystemWin7 and Android My Question or IssueSpotify Browser has stopped working, circa 15:15 UK time. I've tried on Chrome, IE and on my android phone and all of them are displaying either error...
Plan Premium Country UK Device Desktop & Samsung S8 Operating System Win7 and Android My Question or Issue Spotify Browser has stopped working, circa 15:15 UK time. I've tr...
529 Views
0 replies
0 likes
PlanFreeCountry USofADevice(iPad mini)Operating System(iOS 12.1.3)Spotify Appv 8.4.90 After pausing the music and switching to a different app, the Spotify app will occasionally be locked up when I go back to it. No response from the play button. Eve...
Plan Free Country USofA Device (iPad mini) Operating System (iOS 12.1.3) Spotify App v 8.4.90 After pausing the music and switching to a different app, the Spotify app w...
395 Views
0 replies
1 likes
PlanPremiumCountry USDeviceAndroidOperating SystemWindows 10 My Question or Issue Opened up Spotify on my pc and clicked on discover weekly, only has one song. Opened on Android, initially was blank, now has full list. Can't get PC to show the full l...
Plan Premium Country US Device Android Operating System Windows 10 My Question or Issue Opened up Spotify on my pc and clicked on discover weekly, only has one song. Open...
Community Legend
649 Views
3 replies
0 likes
PlanPremiumCountryPortugal DeviceWindows DesktopOperating SystemWindows 10 My Question or Issue Is it possible to implement a "list view" option for followed podcasts (in the library teb) in the desktop app?The current view is similar to the album vi...
Plan Premium Country Portugal Device Windows Desktop Operating System Windows 10 My Question or Issue Is it possible to implement a "list view" option for follo...
Regular
3472 Views
2 replies
3 likes
PlanPremiumCountry Mx Operating SystemWindows 10 My Question or Issue Desde hace dias que no permite reproducir canciones a libre eleccion, no carga y crashea. Solo instalando la version anterior se soluciona pero con eso que la tienen programado a a...
Plan Premium Country Mx Operating System Windows 10 My Question or Issue Desde hace dias que no permite reproducir canciones a libre eleccion, no carga y crashea. S...
Roadie
2776 Views
3 replies
3 likes
PlanPremiumCountry NLDeviceiPhone X/Windows 10 Pro PCOperating SystemiOS 12.0.1, Latest Win10 Pro build My Question or Issue So, I have this playlist of all of my music combined. Whenever I try to play it on shuffle, it keeps repeating a couple of so...
Plan Premium Country NL Device iPhone X/Windows 10 Pro PC Operating System iOS 12.0.1, Latest Win10 Pro build My Question or Issue So, I have this playlist of all of my m...
545 Views
0 replies
0 likes
PlanFree/PremiumCountry FinlandDeviceHP EliteBook 850 G3Operating SystemWindows 7 Enterprise, SP1Running Spotify as a desktop application My Question or Issue My spotify app is acting up every time it's paused and left alone for a while.When I boot u...
Plan Free/Premium Country Finland Device HP EliteBook 850 G3 Operating System Windows 7 Enterprise, SP1 Running Spotify as a desktop application My Question or Iss...
1029 Views
0 replies
2 likes
Hello, does anyone know how to change the cover image of the weekly discovery? The image I have I do not like and I can not change it in any way. Thank you! The image is the same for all the devices where I use my Spotify account.
Hello, does anyone know how to change the cover image of the weekly discovery? The image I have I do not like and I can not change it in any way. Thank you! The image is the same for all the...
Casual Listener
987 Views
4 replies
0 likes
PlanPremium StudentCountry GermanyDevicePCOperating SystemWin 7 My Question or Issue Hi,I use Spotify on my PC a lot.Usually I switch between Headset and my 5.1 Sound System by changing the "Default Device" in the Audiosettings in Windows.This worked...
Plan Premium Student Country Germany Device PC Operating System Win 7 My Question or Issue Hi, I use Spotify on my PC a lot. Usually I switch between Headset an...
Regular
1673 Views
2 replies
1 likes
Me and many other people that I have seen on the Community have been faced with the same bug: the 'Show desktop overlay while using media keys' option on Spotify isn't working correctly. When I open Spotify, the client acts as if the option is checke...
Me and many other people that I have seen on the Community have been faced with the same bug: the 'Show desktop overlay while using media keys' option on Spotify isn't working correctly. When I open ...
Regular
16274 Views
66 replies
38 likes
It was working fine after the spotify updates.Then I after I shutdown my computer and reboot later, it doesn't work.Now I tried everything.Uninstall-reinstalling spotify Changing passwordDisconnecting the apps and reconnectingLogging out of all devic...
It was working fine after the spotify updates. Then I after I shutdown my computer and reboot later, it doesn't work. Now I tried everything. Uninstall-reinstalling spotify Changin...
Newbie
2805 Views
7 replies
6 likes
PlanPremiumCountry ItalyDeviceWindows Surface 4 Pro, Sony Xperia xz1 compactOperating SystemWindows 10, Android 8 My Question or IssueSpotify stopped connecting to my Echo today. On the Spotify app, both on Windows and on my Android phone, the Echo i...
Plan Premium Country Italy Device Windows Surface 4 Pro, Sony Xperia xz1 compact Operating System Windows 10, Android 8 My Question or Issue Spotify stopped connecting to my Ec...
731 Views
0 replies
1 likes
