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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 134377 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50993 Views
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  • Windows
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Russound streamer no longer shows up in devices since new update yesterday

Spotify Usernamemichael.hajdukPlanFree/PremiumCountry CanadaDeviceOperating System My Question or Issue Since the new Spotify update Russound streamer does not show up. Was using everyday and then Spotify update and no longer a listed choice in devic...

  • Casual Listener
  • Spotify Username michael.hajduk Plan Free/Premium Country  Canada Device Operating System   My Question or Issue  Since the new Spotify update Russound streamer does not show...
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  • Other
  • 519 Views
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Does the Spotify Connect volume control reduce quality?

Spotify Premium, android Couldn't find any consistent answer on the internet regarding this question.When an analog source is streaming via Spotify connect (Xiaomi mi box 3 connected to stereo receiver via 3.5mm to RCA), does the Spotify connect volu...

  • Newbie
  • Spotify Premium, android     Couldn't find any consistent answer on the internet regarding this question. When an analog source is streaming via Spotify connect (Xiaomi mi box 3 con...
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  • 296 Views
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Solved!!Superuser Contribution Cannot access the premium features after payment

Plan Premium Country Sweden Device Motorola Moto X Play, Dell Inspiron 13z Operating System Android Noughat 7.1.1, Microsoft Windows 10 My Question or Issue I have recently upgraded to the premium account, however I am not able to access it accross a...

  • Casual Listener
  • Plan Premium Country Sweden Device Motorola Moto X Play, Dell Inspiron 13z Operating System Android Noughat 7.1.1, Microsoft Windows 10   My Question or Issue I have recently...
  • Aswin008
  • Casual Listener
  • 510 Views
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  • 510 Views
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Quality of Sound

Spotify UsernamerickywsPlanFree/PremiumCountry ScotlandDeviceDell XPS 17Operating SystemWindows 7 Ultimate My Question or Issue HiI have used Spotify Premium for a while. I mostly use it at work using the the web player, and using this I have no soun...

  • Casual Listener
  •   Spotify Username rickyws Plan Free/Premium Country  Scotland Device Dell XPS 17 Operating System Windows 7 Ultimate   My Question or Issue   Hi I have used Spotif...
  • Sebasty
  • Spotify Star
  • 504 Views
  • 3 replies
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  • 504 Views
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Difference between Normalize and Set the same volume level?

Hello, I just noticed today on Spotify for Windows that there are two very similar options in Settings. In the Music quality section, there is a "Normalize volume - Set the same volume level for all tracks" option. And in the Playback section (which ...

  • Casual Listener
  • Hello,   I just noticed today on Spotify for Windows that there are two very similar options in Settings. In the Music quality section, there is a "Normalize volume - Set the same volume level...
  • RoyalScam
  • Music Fan
  • 1249 Views
  • 5 replies
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  • 1249 Views
  • 5 replies
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Spotify Swithcing to C\Users\'username'\appdata Folder

My Question or IssueHello,My IT department no longer allows Spotify on our Windows 10 PC's because the app is saved in the C\Users\'username'\appdata Folder, instead of C:\Program Files. I was told Malware attacks frequently come from the C\Users\'us...

  • Newbie
  • My Question or Issue Hello, My IT department no longer allows Spotify on our Windows 10 PC's because the app is saved in the C \Users\'username'\ appdata Folder, instead of C:\Program Files.&n...
  • Sebasty
  • Spotify Star
  • 632 Views
  • 1 replies
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  • 632 Views
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Audio Glitches During Playback

Playback constantly glitches or 'micro-cuts'... I use a Scarlett2i2 USB Sound device. I've tried with WinAmp or Youtube but glitches are only in the Windows 10 Spotify App. CPU/Memory usage seems to be normal, but when other apps take resources the i...

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  • Casual Listener
  • Playback constantly glitches or 'micro-cuts'...  I use a Scarlett2i2 USB Sound device. I've tried with WinAmp or Youtube but glitches are only in the Windows 10 Spotify App.  CPU/Mem...
  • tenbrink
  • Casual Listener
  • 3881 Views
  • 3 replies
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  • 3881 Views
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Spotify keeps syncing deleted scrobble to Last.fm.

Spotify Usernamej0hnd03lllqqo My Question or IssueI deleted a scrobble from my Last.fm account but whenever i play a new track in the Spotify desktop app on Windows, i synced the deleted track to Last.fm again. How do i delete the scrobble permenantl...

  • Visitor
  • Spotify Username j0hnd03lllqqo     My Question or Issue I deleted a scrobble from my Last.fm account but whenever i play a new track in the Spotify desktop app on Windows, i synced the...
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  • 244 Views
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Spotify ULTRA zoom Windows 10

how I return it to normal??????? helppp

  • Newbie
  • how I return it to normal??????? helppp
  • Jollof
  • Composer
  • 623 Views
  • 1 replies
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  • 623 Views
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Song Not Available

Spotify UsernameossofficialPlanPremium/Family Country Canada DeviceDesktop / PCOperating SystemWindows 10 My Question or Issue Majority of music on desktop version of spotify say "This song is not available" and i cannot listen to them, although if i...

  • Newbie
  • Spotify Username ossofficial Plan Premium/Family  Country  Canada   Device Desktop / PC Operating System Windows 10   My Question or Issue  Majority of music on ...
  • Luke
  • Spotify Star
  • 240 Views
  • 1 replies
  • 1 likes
  • 240 Views
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Postre

Spotify Username PlanFree/PremiumCountry  

  • Newbie
  • Spotify Username   Plan Free/Premium Country    
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Solved!! Last.fm scrobbling not saving.

For the past few days, my last.fm has not been logging my listening. When I'm listening to a song, it shows as playing but when the song changes last.fm just shows the new track as 'Scrobbling now' without saving the previous. I've logged out and in ...

  • Casual Listener
  • For the past few days, my last.fm has not been logging my listening. When I'm listening to a song, it shows as playing but when the song changes last.fm just shows the new track as 'Scrobbling now' w...
  • hans-jürgen
  • Roadie
  • 8414 Views
  • 12 replies
  • 6 likes
  • 8414 Views
  • 12 replies
  • 6 likes

Not playing songs I typed in my playlist

Okay I have Maroon5 in my playlist but when I type it up it in my phone it won't play the song it will play the song at the beginning of my playlist ..... I've been a user for 3 years and this never happened before

  • Newbie
  •  Okay I have Maroon5 in my playlist but when I  type it up it in my phone it won't play the song it will play the song at the beginning of my playlist ..... I've been a user for 3 years and...
  • Gman6
  • Casual Listener
  • 477 Views
  • 2 replies
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  • 477 Views
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Superuser Contribution Latest release breaks proxy support + minimize keyboard shortcut

I was just upgraded to 1.0.75.483.g7ff4a0dc today. Since the upgrade, I'm now unable to connect to Spotify from my work PC which is behind a proxy that requires authentication. I've previously connected by specifying the proxy server host name on its...

  • Casual Listener
  • I was just upgraded to 1.0.75.483.g7ff4a0dc today. Since the upgrade, I'm now unable to connect to Spotify from my work PC which is behind a proxy that requires authentication.   I've&nbs...
  • axeshr3dder
  • Music Fan
  • 1379 Views
  • 7 replies
  • 4 likes
  • 1379 Views
  • 7 replies
  • 4 likes

Open Spotify links in APP not in web player

For some reason all links i get sent to me open in the webplayer, i know they used to open in the app before. How can i get this behaviour back? I have no interest in using a browser to listen ever, i want playlists and tracks that is shared to me to...

  • Casual Listener
  • For some reason all links i get sent to me open in the webplayer, i know they used to open in the app before.    How can i get this behaviour back?   I have no interest in using a ...
  • Jollof
  • Composer
  • 4141 Views
  • 1 replies
  • 3 likes
  • 4141 Views
  • 1 replies
  • 3 likes

Solved!! Playlist that are "secret"

Hi,I don´t now why, suddenly all my play lists was Public! I allways set the status "make secret" to new lists. Is this because of an update or something?And also, one of my friend searched on my full name instead and to my suprise he can find me (od...

  • Newbie
  • Hi, I don´t now why, suddenly all my play lists was Public! I allways set the status "make secret" to new lists. Is this because of an update or something? And also, one of my friend searched on my...
  • Jollof
  • Composer
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Everytime I launch Spotify it resets to the same state

Everytime I launch Spotify it resets to the same state. At first, every single time I launched it it went to a certain spot in a certain song with also the queue being the same eveytime. Recently Spotify resets to a state where no song is selected an...

  • Newbie
  •  Everytime I launch Spotify it resets to the same state. At first, every single time I launched it it went to a certain spot in a certain song with also the queue being the same eveytime. Recent...
  • Jollof
  • Composer
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
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[Bug] Spotify Windows 10 store app unpins itself from taskbar

Hi, I've noticed that every time I turn on my computer or sometimes when I wake up the computer, the Spotify icon disappears from the taskbar even though I had it pinned.Steps to reproduce:- Install Spotify from Windows 10 store- Open Spotify- Right-...

  • Casual Listener
  • Hi, I've noticed that every time I turn on my computer or sometimes when I wake up the computer, the Spotify icon disappears from the taskbar even though I had it pinned. Steps to reproduce: - In...
  • mdosantos
  • Newbie
  • 2354 Views
  • 10 replies
  • 6 likes
  • 2354 Views
  • 10 replies
  • 6 likes

Solved!! Hola!

No recuerdo mi contraseña,y lo envio a spotify para ke me la envien a mi correo electronico,pero no me llega nada,me dice que accedo a traves de facebook,pero ni con mi nombre de usuario ni con la direccion de correo condigo entrar,como hago para ke ...

  • Newbie
  • No recuerdo mi contraseña,y lo envio a spotify para ke me la envien a mi correo electronico,pero no me llega nada,me dice que accedo a traves de facebook,pero ni con mi nombre de usuario ni con la di...
  • NicoPómice
  • Newbie
  • 3916 Views
  • 23 replies
  • 0 likes
  • 3916 Views
  • 23 replies
  • 0 likes

Can't View The Friend Feed

I have an imac and I can't see the friend feed. How do I view it?

  • Visitor
  • I have an imac and I can't see the friend feed. How do I view it?
  • Loxer
  • Spotify Star
  • 292 Views
  • 3 replies
  • 1 likes
  • 292 Views
  • 3 replies
  • 1 likes

Env: prod