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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81024 Views

40 replies

68 likes

  • 81024 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775482 Views

503 replies

64 likes

  • 775482 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

17897 Views

19 replies

5 likes

  • 17897 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2786 Views

0 replies

4 likes

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  • 4 likes

Solved!! Wrapped 2018 Stats

Hey guys,I really loved Wrapped 2018 stats thing. I have almost closest stats. I've got minor different songs and artists but this isn't problem. I clicked the link on my laptop. I logged in. Then it showed me "how many different sogs and different a...

Music Fan

Hey guys, I really loved Wrapped 2018 stats thing. I have almost closest stats. I've got minor different songs and artists but this isn't problem. I clicked the link on my laptop. I logged in. Then ...

spacyway

Casual Listener

248658 Views

5 replies

3 likes

  • 248658 Views
  • 5 replies
  • 3 likes

Windows 8.1. SpotifySetup.exe does not launch

Operating SystemWindows 8.1, 64bit My Question or IssueSpotifySetup.exe does not launch. After clicking it, the process immediately shuts down, as observed by me several times. No window opens. No process launches subsequently. I already tried : - la...

Newbie

Operating System Windows 8.1, 64bit   My Question or Issue SpotifySetup.exe does not launch. After clicking it, the process immediately shuts down, as observed by me several times. No window...

rpenn

Gig Goer

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Black screen

PlanPremiumCountry UK DeviceDell LaptopOperating SystemWin 7 Home Premium My Question or Issue After years of successfully running Spotify on this laptop running WinXP when I received notifications that XP was no longer going to be supported by Spoti...

Gig Goer

Plan Premium Country  UK   Device Dell Laptop Operating System Win 7 Home Premium  My Question or Issue  After years of successfully running Spotify on this laptop runnin...

johnf52

Gig Goer

2514 Views

3 replies

1 likes

  • 2514 Views
  • 3 replies
  • 1 likes

Spotify not working on windows

PlanPremiumCountry USADeviceWindows PCOperating SystemWindows 10 My Question or IssueWhenever I try to login to my spotify account using the application it gives me the error: Service is temporarily unavailable, please try again later. (Error code: 2...

Casual Listener

Plan Premium Country  USA Device Windows PC Operating System Windows 10   My Question or Issue Whenever I try to login to my spotify account using the application it gives me the ...

jest-smith

Casual Listener

981 Views

3 replies

0 likes

  • 981 Views
  • 3 replies
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Desktop Windows display options

Windows 10 Desktop:Is there a way to further change/modify the display options?...view/width/positioning/location/size of each section columns within Spotify? And also select which sections we want to include in the view? It looks like we have very l...

Music Fan

Windows 10 Desktop: Is there a way to further change/modify the display options?...view/width/positioning/location/size of each section columns within Spotify? And also select which sections we want...

Brunelicia

Community Legend

3596 Views

3 replies

0 likes

display
display screen
  • 3596 Views
  • 3 replies
  • 0 likes

Spotify won't scrobble to Last.fm

I'm encountering an issue where Spotify will not scrobble to Last.fm. Currently, the only way to fix this is to reinstall Spotify, but I have to do so every day as it stops working when I restart my computer. I have been reinstalling Spotify every da...

Casual Listener

I'm encountering an issue where Spotify will not scrobble to Last.fm. Currently, the only way to fix this is to reinstall Spotify, but I have to do so every day as it stops working when I restart my ...

Mauro_maurisio

Casual Listener

6506 Views

6 replies

10 likes

last.fm
scrobbling
  • 6506 Views
  • 6 replies
  • 10 likes

Nothing happens after opening installer

PlanPremiumCountry TurkeyOperating System(Windows 10) When I open installer, nothing happens. When i drag the installer to C:\Program Files (x86) it works, downloads spotify but does not install it. I know the link that installs an old looking spotif...

Casual Listener

Plan Premium Country  Turkey Operating System (Windows 10)    When I open installer, nothing happens. When i drag the installer to C:\Program Files (x86) it works, downloads spot...

Whituryd41

Casual Listener

681 Views

2 replies

0 likes

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  • 2 replies
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Music Stops a little before it ends and says cant play this song on the top

I am on a windows 10 using the Program and every time this happens i have to manually skip and it's annoying so any help is appreciated.

Newbie

  I am on a windows 10 using the Program and every time this happens i have to manually skip and it's annoying so any help is appreciated.

Loxer

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify installer doesn't even open!

PlanPremium DevicePCOperating SystemWindows 10My Question or Issue Suddenly after a windows update spotify.exe wont open, so I uninstalled it and tried to install it back.Now that I double tap the installer nothing happens! even in the task manager t...

Music Fan

Plan Premium   Device PC Operating System Windows 10 My Question or Issue  Suddenly after a windows update spotify.exe wont open, so I uninstalled it and tried to install it back. ...

Clein

Regular

9514 Views

18 replies

9 likes

  • 9514 Views
  • 18 replies
  • 9 likes

Spotify cant play this right now. If you have the file on your computer you can import it.

PlanpremiumCountry USDeviceNew Dell LaptopOperating SystemWindows 10 My Question or Issue I just installed spotify on my new laptop, but the message "Spotify cant play this right now. If you have the file on your computer you can import it" comes up ...

Newbie

  Plan premium Country  US Device New Dell Laptop Operating System Windows 10   My Question or Issue  I just installed spotify on my new laptop, but the message "Spotif...

therocket33

Newbie

1066 Views

1 replies

6 likes

Windows 10
  • 1066 Views
  • 1 replies
  • 6 likes

Add radion station function not visible

I'm unable to add radio stations. I've followed guides on how to but in the radio menu there is no option called "Add radio station". Even when I open Spotify on my moblie device, I don't even have a radio menu at all. So is being able to add and lis...

Newbie

I'm unable to add radio stations. I've followed guides on how to but in the radio menu there is no option called "Add radio station". Even when I open Spotify on my moblie device, I don't even have a...

aCleverHandle

Casual Listener

434 Views

1 replies

1 likes

  • 434 Views
  • 1 replies
  • 1 likes

Solved!! "Cannot play this right now..."

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or Issue Spotify suddenly keeps saying "Cannot play this right now". Additionally, it keeps skipping songs automatically until there is none left and then gives same error ag...

Casual Listener

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue  Spotify suddenly keeps saying "Cannot play this right now". Additionally, it keeps s...

Samii91

Casual Listener

701 Views

2 replies

0 likes

  • 701 Views
  • 2 replies
  • 0 likes

Spotify Artist website and App doesn't show streams.

So I just released a track on spotify, and I know for a fact that people have listend to it, but it doesn't show on neither the artist website, the artist app nor the normal soptify app and website. Here's the link to the track: https://open.spotify....

Newbie

So I just released a track on spotify, and I know for a fact that people have listend to it, but it doesn't show on neither the artist website, the artist app nor the normal soptify app and website. ...

OneByBoo

Roadie

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes

spotify appcrash

PlanPremiumCountry BrazilDeviceWindows 7 UltimateOperating SystemWindows 7 Ultimate My Question or Issue I've tried to install spotify but the installation app doesn't work, just an image with an error appears.

Newbie

  Plan Premium Country  Brazil Device Windows 7 Ultimate Operating System Windows 7 Ultimate  My Question or Issue  I've tried to install spotify but the installation ap...

Sebasty

Community Legend

647 Views

2 replies

0 likes

  • 647 Views
  • 2 replies
  • 0 likes

Solved!! Songs starting at seemingly random times throughout each track within only one playlist

PlanPremiumDeviceWindows 10 PC and Xperia Z2Operating SystemWindows 10 and Anrdoid My Question or IssueI have just started following spotify's 'Enter The Jungle' playlist and everytime I click to skip the song, the next one does not start at the begi...

Regular

Plan Premium Device Windows 10 PC and Xperia Z2 Operating System Windows 10 and Anrdoid   My Question or Issue I have just started following spotify's 'Enter The Jungle' playlist and eve...

hayd2398

Regular

678 Views

2 replies

0 likes

  • 678 Views
  • 2 replies
  • 0 likes

Weird glitch where text cursor seem to input text backwards

PlanPremiumCountryCanadaDeviceMacbook pro 15 inch late 2018Operating Systemmacos mojave v10.14.1 My Question or Issue Here is issue, when I search for a song/artist/album, sometimes the text cursor does this (backwards). In the attached file, you'll ...

Newbie

Plan Premium Country Canada Device Macbook pro 15 inch late 2018 Operating System macos mojave v10.14.1   My Question or Issue  Here is issue, when I search for a song/artist...

Sebasty

Community Legend

1338 Views

1 replies

2 likes

  • 1338 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution SpotifyInstaller has stopped working

PlanFreeCountry BrazilDeviceDesktopOperating SystemWindows 7 My Question or IssueWhen I open SpotifyInstaller.exe, nothing but a error appears saying "SpotifyInstaller has stopped working". I never had this problem before, but after the new update, I...

Visitor

Plan Free Country  Brazil Device Desktop Operating System Windows 7   My Question or Issue When I open SpotifyInstaller.exe, nothing but a error appears saying "SpotifyInstaller h...

Guido

Spotify Legend

2340 Views

11 replies

1 likes

  • 2340 Views
  • 11 replies
  • 1 likes

Spotify won't play some songs that play fine on mobile

PlanPremiumCountryAustralia DeviceDesktop, Samsung Galaxy S8Operating SystemWindos 10, Android My Question or IssueSongs that play with no issue on mobile won't play on desktop. I recieved a message saying "spotify can't play this right now. If you h...

Newbie

Plan Premium Country Australia  Device Desktop, Samsung Galaxy S8 Operating System Windos 10, Android   My Question or Issue Songs that play with no issue on mobile won't play on ...

Sebasty

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Solved!! When removing auxcable from computer, Spotify keeps repeating the same part of a track and wont stop

PlanPremium (student)Country SwedenDeviceComputer, HP Pavillion dv6 NotebookOperating SystemWindows 7 My Question or Issue I have my computer connected with the speaker through an auxcable. As soon as the auxcable gets removed or when I put it in, Sp...

Newbie

Plan Premium (student) Country  Sweden Device Computer, HP Pavillion dv6 Notebook Operating System Windows 7   My Question or Issue  I have my computer connected wi...

Sebasty

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Solved!! Spotify setup wont open

PlanPremiumCountrySwedenOperating SystemWindows 10 64bit For a couple of weeks I have been getting an error message when I start my spotify. The error message says something about "updater wasn't able to start properly" so I uninstalled spotify and d...

Casual Listener

Plan Premium Country Sweden Operating System Windows 10 64bit   For a couple of weeks I have been getting an error message when I start my spotify. The error message says something about ...

Skippyontoast

Casual Listener

1469 Views

2 replies

0 likes

  • 1469 Views
  • 2 replies
  • 0 likes