Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 54194 Views
  • 77 replies
  • 27 likes
  • 54194 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nothanksman1
  • Visitor
  • 79062 Views
  • 272 replies
  • 21 likes
  • 79062 Views
  • 272 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5555 Views
  • 1 replies
  • 6 likes
  • 5555 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145811 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145811 Views
  • 0 replies
  • 26 likes

Solved!! Windows 10 Infinite Loading

A couple weeks ago there was a Spotify update, already listening to music I decided I was to update later. Something went weird with my pc and I restarted, Spotify updated itself and has not worked since.WHAT I HAVE TRIED-----------------------------...

  • Casual Listener
  • A couple weeks ago there was a Spotify update, already listening to music I decided I was to update later. Something went weird with my pc and I restarted, Spotify updated itself and has not worked s...
  • kaelteufel
  • Casual Listener
  • 931 Views
  • 1 replies
  • 1 likes
  • 931 Views
  • 1 replies
  • 1 likes

Spotify desktop app

The spotify desktop app is all around an amazing app! Although i find my self not being able to broswe playlists or search for anything cause of an error that makes the app loading for a long time (you know that circle thing with the dots thats spinn...

  • Music Fan
  • The spotify desktop app is all around an amazing app!   Although i find my self not being able to broswe playlists or search for anything cause of an error that makes the app loading for a lon...
  • phan_times
  • Community Legend
  • 5109 Views
  • 2 replies
  • 0 likes
  • 5109 Views
  • 2 replies
  • 0 likes

Image not showing up to be uploaded

In short, I am trying to upload an image for a playlist cover. I've done it multiple times before. But now its downright impossible to do so because the image doesn't show up in my documents. I've downloaded the same image multiple times yet its as i...

  • Casual Listener
  • In short, I am trying to upload an image for a playlist cover. I've done it multiple times before. But now its downright impossible to do so because the image doesn't show up in my documents. I've do...
  • Iwordex
  • Music Fan
  • 4086 Views
  • 4 replies
  • 0 likes
  • Images
  • 4086 Views
  • 4 replies
  • 0 likes

Spotify abre pero no carga la pagina de iniciar cesion

Sporify no me abre, solo sale el icono de carga pero no aparece la pagina de inicio de sesion, anteriormente abri un archivo .bat para tener spotiyfi premium con los siguientes comandos: @ECHO OFF:: BatchGotAdmin:-------------------------------------...

  • Newbie
  • Sporify no me abre, solo sale el icono de carga pero no aparece la pagina de inicio de sesion, anteriormente abri un archivo .bat para tener spotiyfi premium con los siguientes comandos:   @EC...
  • Medim
  • Casual Listener
  • 1858 Views
  • 1 replies
  • 1 likes
  • 1858 Views
  • 1 replies
  • 1 likes

Spotify Windows app is the worst app I ever used

My observations:1. The app is very slow, some actions takes 20 seconds (on new pc)2. There are many unexpected errors, that after restart go away without a trace3. New versions are releasing frequently - I doubt that they are thorough testedExample f...

  • Newbie
  • My observations: 1. The app is very slow, some actions takes 20 seconds (on new pc) 2. There are many unexpected errors, that after restart go away without a trace 3. New versions are releasing ...
  • 1183 Views
  • 0 replies
  • 22 likes
  • 1183 Views
  • 0 replies
  • 22 likes

Solved!! mode aleatoire

spotify sur mon smartphone windows 10 fonctionne en aleatoire : comment desactiver le mode aleatoire

  • Newbie
  • spotify sur mon smartphone windows 10 fonctionne en aleatoire : comment desactiver le mode aleatoire
  • Iwordex
  • Music Fan
  • 601 Views
  • 1 replies
  • 0 likes
  • 601 Views
  • 1 replies
  • 0 likes

App freezes often

The Windows app freezes very often and does not respond any longer Please fix that 1.0.72.117.g6bd7cc73 (Windows Store version)

  • Roadie
  • The Windows app freezes very often and does not respond any longer   Please fix that   1.0.72.117.g6bd7cc73 (Windows Store version)
  • Iwordex
  • Music Fan
  • 426 Views
  • 2 replies
  • 0 likes
  • 426 Views
  • 2 replies
  • 0 likes

Solved!! Spotify does not load

When I open Spotify I only get a loading bar in the middle of the screen. Nothing happens. I did install some third party program that added an Equalizer to it (Equalify), though I uninstalled that again.I tried reinstalling Spotify, restarting PC, c...

  • Casual Listener
  • When I open Spotify I only get a loading bar in the middle of the screen. Nothing happens. I did install some third party program that added an Equalizer to it (Equalify), though I uninstalled that a...
  • pasi123567
  • Casual Listener
  • 29543 Views
  • 3 replies
  • 0 likes
  • 29543 Views
  • 3 replies
  • 0 likes

App not launching properly

When running the desktop app on Windows 7 pro, it appears to fire, then just leaves a black window. Looking in Task Manager, at the PID column, there are 2 Spotify.exe that stays, along with a SpotifyWebHelper.exe, and another Spotify.exe that execut...

  • Newbie
  • When running the desktop app on Windows 7 pro, it appears to fire, then just leaves a black window.  Looking in Task Manager, at the PID column, there are 2 Spotify.exe that stays, along with a ...
  • IguanaSetup
  • Community Legend
  • 564 Views
  • 1 replies
  • 0 likes
  • 564 Views
  • 1 replies
  • 0 likes

Loading window only when Spotify starts (PC)

Hello,I have a problem. When I enter my Spotify application I only have loading screen with circle moving around (check on screenshot). I can wait like that for 20-30? minutes and still nothing happens. Login window does not appear. 1. Yes, I restart...

  • Regular
  • ...y wife's laptop and everything works fine (the same public IP). 4. I was able to login from my smartphone from external IP (GSM) or my router's public IP (home wifi).   My PC's OS is Windows 1...
  • furymistrz
  • Regular
  • 1801 Views
  • 14 replies
  • 1 likes
  • 1801 Views
  • 14 replies
  • 1 likes

Spotify no carga al abrir luego de reinstalar

sucede que reinstale el spotify para poder actualizarlo, luego de hacer esto al abrir el programa me aparece una animacion de carga infinita y nunca termina de cargar. ya lleva dos horas asi y no pasa nada. ¿Que puedo hacer? no puedo iniciar sesion y...

  • Newbie
  • sucede que reinstale el spotify para poder actualizarlo, luego de hacer esto al abrir el programa me aparece una animacion de carga infinita y nunca termina de cargar. ya lleva dos horas asi y n...
  • ShatteredEssenc
  • Regular
  • 2336 Views
  • 6 replies
  • 0 likes
  • 2336 Views
  • 6 replies
  • 0 likes

Missing Music

A while back I put an album by Randy Newman (Harps and Angels) in my playlist. I subscribe to Premium. Recently I went to listen to the album and cannot find it. When I searched for the album, it is does not come up. What is going on?

  • Casual Listener
  • A while back I put an album by Randy Newman (Harps and Angels) in my playlist.  I subscribe to Premium.  Recently I went to listen to the album and cannot find it.  When I searched for...
  • phan_times
  • Community Legend
  • 519 Views
  • 3 replies
  • 0 likes
  • 519 Views
  • 3 replies
  • 0 likes

Local Files

I added new songs to my local files on my computer. WALK THE MOON's Album called: The Other Side: B-Side And Rarities. When I save them to a playlist the artist name changes from WALK THE MOON to Walk the Moon. Upon clicking "Walk the Moon", it direc...

  • Newbie
  • I added new songs to my local files on my computer. WALK THE MOON's Album called: The Other Side: B-Side And Rarities. When I save them to a playlist the artist name changes from WALK THE MOON to Wal...
  • phan_times
  • Community Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Spotify stuck on loading wheel, Win 10

For the past day I've been unable to get into Spotify. When I launch it, the window opens and the loading wheel appears with the usual black background- but it doesn't progress onto the next screen (log in menu or the regular app interface) and just ...

  • Newbie
  • For the past day I've been unable to get into Spotify. When I launch it, the window opens and the loading wheel appears with the usual black background- but it doesn't progress onto the next screen (...
  • Iwordex
  • Music Fan
  • 1953 Views
  • 12 replies
  • 2 likes
  • 1953 Views
  • 12 replies
  • 2 likes

Laptop won't play music

Hello, I've been using Spotify for years on my lap and my Iphone and just today my laptop is telling me that the song is not avalible and that if i have the file that I should import it. I already turned off the local files tabs and got rid of it on ...

  • Newbie
  • Hello,  I've been using Spotify for years on my lap and my Iphone and just today my laptop is telling me that the song is not avalible and that if i have the file that I should import it. I alr...
  • pontus_arnell
  • Regular
  • 618 Views
  • 1 replies
  • 0 likes
  • 618 Views
  • 1 replies
  • 0 likes

Solved!! Spotify plays wrong song (usually equivalent track number from subsequent album)

Description Whenever I try to play a song, spotify will play the equivilant track number from the next album down, and to play the song I want to I have to play the equivilant track number from the preceeding album. A more detailed description, using...

  • Casual Listener
  • Description Whenever I try to play a song, spotify will play the equivilant track number from the next album down, and to play the song I want to I have to play the equivilant track number from the...
  • pontus_arnell
  • Regular
  • 22702 Views
  • 73 replies
  • 5 likes
  • Windows
  • 22702 Views
  • 73 replies
  • 5 likes

Importing iTunes Playlists

Apologies, i know this has been covered many times on the board but none of the solutions seemed to work. I'm running windows 10, i have the itunes preferences set to share XML and organize my files, i have all the itunes directories saved as sources...

  • Newbie
  • Apologies, i know this has been covered many times on the board but none of the solutions seemed to work. I'm running windows 10, i have the itunes preferences set to share XML and organize my files,...
  • 412 Views
  • 0 replies
  • 0 likes
  • 412 Views
  • 0 replies
  • 0 likes

No Internet connection on Windows, for real this time, please

Starting to be very frustrated on this No connection error while my internet connection is fully up and running. Only appearing on one windows desktop. Windows firewall setings checked, Spotify installed many times again, logged out and again in. May...

  • Newbie
  • Starting to be very frustrated on this No connection error while my internet connection is fully up and running. Only appearing on one windows desktop.   Windows firewall setings checked, Spot...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

local files playing on mobile

I'm trying to play some of my local files on my phone and I've followed the instructions but the song won't sync to the phone. I've marked the song to download on my computer and when I try to bring it up on my phone it says the song can't play becau...

  • Newbie
  • I'm trying to play some of my local files on my phone and I've followed the instructions but the song won't sync to the phone. I've marked the song to download on my computer and when I try to bring ...
  • aPersonInNeed
  • Casual Listener
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Radio Station like and unlike

It appears that once you have chosen to like or dislike a song that shows up in a radio station, that you cannot undo that choice. These buttons should be on a toggle in my opinion. I've clicked the button on accident a few times, and it would be nic...

  • Casual Listener
  • It appears that once you have chosen to like or dislike a song that shows up in a radio station, that you cannot undo that choice.  These buttons should be on a toggle in my opinion. I've clicke...
  • MrMojoRising
  • Regular
  • 31638 Views
  • 75 replies
  • 133 likes
  • 31638 Views
  • 75 replies
  • 133 likes