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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145658 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130599 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10986 Views

1 replies

6 likes

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Crashing and reinstall problems with windows 10

I tried opening Spotify tonight, and the window popped up for a second then closed. I looked around and it suggested I reinstall, so I tried using the remove program in control panel and it wouldn't do anything. So I look for the actual Spotify folde...

Casual Listener

I tried opening Spotify tonight, and the window popped up for a second then closed.  I looked around and it suggested I reinstall, so I tried using the remove program in control panel and it wou...

afnola

Casual Listener

791 Views

5 replies

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Superuser Contribution How to view amount of streams on Spotify

On spotify, it shows the amount of streams but it doesn't anywhere. Can someone tell me how can I find the amount of streams on spotify for a specific song?

Newbie

On spotify, it shows the amount of streams but it doesn't anywhere. Can someone tell me how can I find the amount of streams on spotify for a specific song?

Novy

Moderator

330793 Views

2 replies

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The Race - 22 Savage??

For some reason, it shows 22 Savage made the song "The Race". But then, when you click on the song, it shows it's by Tay-K

Newbie

For some reason, it shows 22 Savage made the song "The Race".  But then, when you click on the song, it shows it's by Tay-K

636 Views

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Solved!! Track is skipping, (poor playback) rather than skipping to next.

When I listen to Nuvole Bianche on my phone on the app it plays just fine, when I try the same track on my pc it plays poorly (skips parts) this the only track that I have found that has this problem, any ideas why that may be??? Kind Regards

Casual Listener

When I listen to Nuvole Bianche on my phone on the app it plays just fine, when I try the same track on my pc it plays poorly (skips parts) this the only track that I have found that has this problem...

seamus89

Casual Listener

1754 Views

2 replies

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SPOTIFY NAO FUNCIONA SEM 950XL LUMIA, PORQUE!?!?!?

Passei PA Groove hum Spotify, e transferi como minhas musicas e listas.Agora nada funciona, toca uma musica e fica... carregando... o que esta ja carregado, e entao so volta a tocar com a minha intervencao e depois para de vez.PORQUE?Esta mudanca e m...

Newbie

Passei PA Groove hum Spotify, e transferi como minhas musicas e listas. Agora nada funciona, toca uma musica e fica... carregando... o que esta ja carregado, e entao so volta a tocar com a minha int...

456 Views

0 replies

1 likes

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Freezes computer when shutting down Spotify only

When I close the spotify program on Win10, my computer starts hicking up and after anywhere from a few seconds to minutes it completely freezes. Only solution is a hard reboot. When Spotify is "idling in the background" my PC is purring like a kitten...

Newbie

When I close the spotify program on Win10, my computer starts hicking up and after anywhere from a few seconds to minutes it completely freezes. Only solution is a hard reboot. When Spotify is "idlin...

468 Views

0 replies

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Solved!! Windows 10 Taskbar/Start button not working due to Spotify - multiple users affected

Since a few weeks I have a problem with Windows10: The taskbar and the start button stopped working and after research and debugging the issue I found out that Spoitfy is the issue of that. As soon as you uninstall or deactivate Spoitfy autostart and...

Casual Listener

Since a few weeks I have a problem with Windows10: The taskbar and the start button stopped working and after research and debugging the issue I found out that Spoitfy is the issue of that.   ...

florio

Casual Listener

3790 Views

2 replies

0 likes

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Spotify asks me to change country

Hello. I'm having the following issue with Spotify desktop on windows 10.My account was registered in US and worked there fine. Now I moved to Republic of Georgia and spotify won't allow me to login, saying the registration country and current countr...

Music Fan

Hello.   I'm having the following issue with Spotify desktop on windows 10. My account was registered in US and worked there fine. Now I moved to Republic of Georgia and spotify won't allow m...

John_Mathis

Roadie

1029 Views

4 replies

0 likes

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Downloading songs works only in old versions of Spotify in Windows 10

Hi, please see https://community.spotify.com/t5/Desktop-Windows/Desktop-Waiting-for-connection/m-p/1687505 With this solution, I can download song by using old version of Spotify (it installs version 0.9....). With the latest version, downloading get...

Newbie

Hi,   please see https://community.spotify.com/t5/Desktop-Windows/Desktop-Waiting-for-connection/m-p/1687505   With this solution, I can download song by using old version of Spoti...

441 Views

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Nothing is Working.

DISREGARD THE FOLLOWING POST, THE ERROR RESOLVED ITSELF Hey, I know the title is vague, but I dont know where to begin. Upon starting up spotify on my computer after work, nothing was working. It was perfetly fine a few hours earlier. To start from t...

Casual Listener

DISREGARD THE FOLLOWING POST, THE ERROR RESOLVED ITSELF   Hey, I know the title is vague, but I dont know where to begin. Upon starting up spotify on my computer after work, nothing was workin...

BrendanBush

Casual Listener

505 Views

1 replies

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Why is the inbox feature gone? please bring it back.

Please bring back the inbox/messaging song sharing feature. It was probably the best part about spotify. Very disappointed that it's gone.

Newbie

Please bring back the inbox/messaging song sharing feature. It was probably the best part about spotify. Very disappointed that it's gone.

468 Views

0 replies

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Froze on an ad

I opened up spotify and it started with an ad, but the ad didn't play, so I tried geting rid of it by playing music, logging out, refreshing the page, deleting history of being on it, etc. but nothing worked/

Newbie

I opened up spotify and it started with an ad, but the ad didn't play, so I tried geting rid of it by playing music, logging out, refreshing the page, deleting history of being on it, etc. but nothin...

kingaolah

Regular

492 Views

1 replies

0 likes

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Media Controls

Is there a fix to use the Play/Pause, Next, or Previous controls on my keyboard yet?

Newbie

Is there a fix to use the Play/Pause, Next, or Previous controls on my keyboard yet?

401 Views

0 replies

1 likes

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Blank White Screen

I was having trouble loading the web player, so I cleared all spotify cookies. When trying to revisit spotify, I got a screen that looks like this: I made special allowances for [*.]spotify.com in the cookies and the Unsandboxed Plugins section in th...

Newbie

I was having trouble loading the web player, so I cleared all spotify cookies. When trying to revisit spotify, I got a screen that looks like this:   I made special allowances for [*.]s...

1444 Views

0 replies

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The Day The Music Died: a fix

I'm running Spotify from Chrome and Firefox in Windows 7. Six months ago, I could login to Spotify, navigate just fine . . . but I couldn't play any music. I would press the play arrow on any song, new or playlisted, and nothing would happen. The pla...

Regular

I'm running Spotify from Chrome and Firefox in Windows 7.   Six months ago, I could login to Spotify, navigate just fine . . . but I couldn't play any music. I would press the play arrow on an...

rocklin6977

Regular

761 Views

5 replies

0 likes

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Can't ReInstall Spotify Windows 10

I'm so frustrated... I was listening to a podcast earlier today, and it kept stopping. At the top i would get the blue bar that said, "Cannot play this song". EVERY time I tried to restart spotify, and play the podcast again like I always do, except ...

Newbie

I'm so frustrated... I was listening to a podcast earlier today, and it kept stopping. At the top i would get the blue bar that said, "Cannot play this song". EVERY time I tried to restart spotify, a...

478 Views

0 replies

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Ad won't play

Hi, I'm using the Spotify Web Player on Windows and I have an ad that won't play. It doesn't start, it just stays there, and the circular logo for 'repeat/go back to beginning' is green and I can't turn it off. Whenever I click on a song or a playlis...

Casual Listener

Hi,   I'm using the Spotify Web Player on Windows and I have an ad that won't play. It doesn't start, it just stays there, and the circular logo for 'repeat/go back to beginning' is green and ...

Oreosaurus

Newbie

3216 Views

5 replies

2 likes

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Release in Croatia?

Any plans for that? ETA? 

Visitor

Any plans for that? ETA? 

Sebasty

Community Legend

9743 Views

2 replies

19 likes

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Can't accecpt updated TOS 1/11/18

So the other day i got home from work and turned on my pc and got the new updated tos pop us and I clicked the "not now" button by mistake and I could find a way to go back to accecpt. After I clicked no it said that if I didn't accecpt within 30 day...

Newbie

So the other day i got home from work and turned on my pc and got the new updated tos pop us and I clicked the "not now" button by mistake and I could find a way to go back to accecpt. After I clicke...

385 Views

0 replies

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Cannot Get Spotify Web or Windows Program to work

I have used Spotify's web player at work for two and half years and did not have a problem until recently. As of late I cannot get the web player to play any music. The site is accessible and I am able to click on everything, but music will not play....

Visitor

I have used Spotify's web player at work for two and half years and did not have a problem until recently. As of late I cannot get the web player to play any music. The site is accessible and I am ab...

391 Views

0 replies

0 likes

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