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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150719 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138686 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

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Need an easy way to back up all my saved songs

So for the last few months I have noticed that someone has access to my account. I have signed out everywhere a million times and I keep deleting the playlists they make and the songs they add to my spotify. Recently they tried to change my subscript...

Visitor

So for the last few months I have noticed that someone has access to my account. I have signed out everywhere a million times and I keep deleting the playlists they make and the songs they add to my ...

Sebasty

Community Legend

1757 Views

1 replies

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embedding into website

Hi I want to embed a website into my website but every time I do it automaticall turns into a url link and won't come up as an iframe, This is the embed code it gave me

Newbie

Hi   I want to embed a website into my website but every time I do it automaticall turns into a url link and won't come up as an iframe, This is the embed code it gave me   <iframe s...

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Solved!! High cpu usage

Hello i have tried a complete reinstall of spotify but still it shows over 30% cpu usage. How do i fix this?

Casual Listener

Hello i have tried a complete reinstall of spotify but still it shows over 30% cpu usage. How do i fix this?

Sebasty

Community Legend

3273 Views

2 replies

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Crashing and reinstall problems with windows 10

I tried opening Spotify tonight, and the window popped up for a second then closed. I looked around and it suggested I reinstall, so I tried using the remove program in control panel and it wouldn't do anything. So I look for the actual Spotify folde...

Casual Listener

I tried opening Spotify tonight, and the window popped up for a second then closed.  I looked around and it suggested I reinstall, so I tried using the remove program in control panel and it wou...

afnola

Casual Listener

798 Views

5 replies

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Superuser Contribution How to view amount of streams on Spotify

On spotify, it shows the amount of streams but it doesn't anywhere. Can someone tell me how can I find the amount of streams on spotify for a specific song?

Newbie

On spotify, it shows the amount of streams but it doesn't anywhere. Can someone tell me how can I find the amount of streams on spotify for a specific song?

Novy

Moderator

331014 Views

2 replies

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The Race - 22 Savage??

For some reason, it shows 22 Savage made the song "The Race". But then, when you click on the song, it shows it's by Tay-K

Newbie

For some reason, it shows 22 Savage made the song "The Race".  But then, when you click on the song, it shows it's by Tay-K

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Solved!! Track is skipping, (poor playback) rather than skipping to next.

When I listen to Nuvole Bianche on my phone on the app it plays just fine, when I try the same track on my pc it plays poorly (skips parts) this the only track that I have found that has this problem, any ideas why that may be??? Kind Regards

Casual Listener

When I listen to Nuvole Bianche on my phone on the app it plays just fine, when I try the same track on my pc it plays poorly (skips parts) this the only track that I have found that has this problem...

seamus89

Casual Listener

1802 Views

2 replies

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SPOTIFY NAO FUNCIONA SEM 950XL LUMIA, PORQUE!?!?!?

Passei PA Groove hum Spotify, e transferi como minhas musicas e listas.Agora nada funciona, toca uma musica e fica... carregando... o que esta ja carregado, e entao so volta a tocar com a minha intervencao e depois para de vez.PORQUE?Esta mudanca e m...

Newbie

Passei PA Groove hum Spotify, e transferi como minhas musicas e listas. Agora nada funciona, toca uma musica e fica... carregando... o que esta ja carregado, e entao so volta a tocar com a minha int...

470 Views

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Freezes computer when shutting down Spotify only

When I close the spotify program on Win10, my computer starts hicking up and after anywhere from a few seconds to minutes it completely freezes. Only solution is a hard reboot. When Spotify is "idling in the background" my PC is purring like a kitten...

Newbie

When I close the spotify program on Win10, my computer starts hicking up and after anywhere from a few seconds to minutes it completely freezes. Only solution is a hard reboot. When Spotify is "idlin...

474 Views

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Solved!! Windows 10 Taskbar/Start button not working due to Spotify - multiple users affected

Since a few weeks I have a problem with Windows10: The taskbar and the start button stopped working and after research and debugging the issue I found out that Spoitfy is the issue of that. As soon as you uninstall or deactivate Spoitfy autostart and...

Casual Listener

Since a few weeks I have a problem with Windows10: The taskbar and the start button stopped working and after research and debugging the issue I found out that Spoitfy is the issue of that.   ...

florio

Casual Listener

3798 Views

2 replies

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Spotify asks me to change country

Hello. I'm having the following issue with Spotify desktop on windows 10.My account was registered in US and worked there fine. Now I moved to Republic of Georgia and spotify won't allow me to login, saying the registration country and current countr...

Music Fan

Hello.   I'm having the following issue with Spotify desktop on windows 10. My account was registered in US and worked there fine. Now I moved to Republic of Georgia and spotify won't allow m...

John_Mathis

Roadie

1047 Views

4 replies

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Downloading songs works only in old versions of Spotify in Windows 10

Hi, please see https://community.spotify.com/t5/Desktop-Windows/Desktop-Waiting-for-connection/m-p/1687505 With this solution, I can download song by using old version of Spotify (it installs version 0.9....). With the latest version, downloading get...

Newbie

Hi,   please see https://community.spotify.com/t5/Desktop-Windows/Desktop-Waiting-for-connection/m-p/1687505   With this solution, I can download song by using old version of Spoti...

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Nothing is Working.

DISREGARD THE FOLLOWING POST, THE ERROR RESOLVED ITSELF Hey, I know the title is vague, but I dont know where to begin. Upon starting up spotify on my computer after work, nothing was working. It was perfetly fine a few hours earlier. To start from t...

Casual Listener

DISREGARD THE FOLLOWING POST, THE ERROR RESOLVED ITSELF   Hey, I know the title is vague, but I dont know where to begin. Upon starting up spotify on my computer after work, nothing was workin...

BrendanBush

Casual Listener

515 Views

1 replies

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Why is the inbox feature gone? please bring it back.

Please bring back the inbox/messaging song sharing feature. It was probably the best part about spotify. Very disappointed that it's gone.

Newbie

Please bring back the inbox/messaging song sharing feature. It was probably the best part about spotify. Very disappointed that it's gone.

486 Views

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Froze on an ad

I opened up spotify and it started with an ad, but the ad didn't play, so I tried geting rid of it by playing music, logging out, refreshing the page, deleting history of being on it, etc. but nothing worked/

Newbie

I opened up spotify and it started with an ad, but the ad didn't play, so I tried geting rid of it by playing music, logging out, refreshing the page, deleting history of being on it, etc. but nothin...

kingaolah

Regular

498 Views

1 replies

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Media Controls

Is there a fix to use the Play/Pause, Next, or Previous controls on my keyboard yet?

Newbie

Is there a fix to use the Play/Pause, Next, or Previous controls on my keyboard yet?

418 Views

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Blank White Screen

I was having trouble loading the web player, so I cleared all spotify cookies. When trying to revisit spotify, I got a screen that looks like this: I made special allowances for [*.]spotify.com in the cookies and the Unsandboxed Plugins section in th...

Newbie

I was having trouble loading the web player, so I cleared all spotify cookies. When trying to revisit spotify, I got a screen that looks like this:   I made special allowances for [*.]s...

1457 Views

0 replies

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The Day The Music Died: a fix

I'm running Spotify from Chrome and Firefox in Windows 7. Six months ago, I could login to Spotify, navigate just fine . . . but I couldn't play any music. I would press the play arrow on any song, new or playlisted, and nothing would happen. The pla...

Regular

I'm running Spotify from Chrome and Firefox in Windows 7.   Six months ago, I could login to Spotify, navigate just fine . . . but I couldn't play any music. I would press the play arrow on an...

rocklin6977

Regular

770 Views

5 replies

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Can't ReInstall Spotify Windows 10

I'm so frustrated... I was listening to a podcast earlier today, and it kept stopping. At the top i would get the blue bar that said, "Cannot play this song". EVERY time I tried to restart spotify, and play the podcast again like I always do, except ...

Newbie

I'm so frustrated... I was listening to a podcast earlier today, and it kept stopping. At the top i would get the blue bar that said, "Cannot play this song". EVERY time I tried to restart spotify, a...

485 Views

0 replies

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