Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81526 Views

40 replies

68 likes

  • 81526 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778839 Views

503 replies

64 likes

  • 778839 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18750 Views

19 replies

5 likes

  • 18750 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2826 Views

0 replies

4 likes

  • 2826 Views
  • 0 replies
  • 4 likes

Can't Reinstall/Launch Spotify

I deleted Spotify a day ago, but now I can't seem to reinstall it. Whenever I try to launch the setup.exe, a prompt appears saying "A Windows Store installation of Spotify was found in your system. Please uninstall that version first, or update throu...

Newbie

I deleted Spotify a day ago, but now I can't seem to reinstall it.    Whenever I try to launch the setup.exe, a prompt appears saying "A Windows Store installation of Spotify was found in...

Erkuspwn

Music Fan

941 Views

1 replies

0 likes

  • 941 Views
  • 1 replies
  • 0 likes

Login Error: There is an error in logging you into this application. Please try again later.

Premium subscriberHave just written in another thing but can't find it again after I submitted it.I get this error when logging in with facebook, not a computer wizz so any help needs to be easy to understand.many thanks.Dean.

Newbie

Premium subscriber Have just written in another thing but can't find it again after I submitted it. I get this error when logging in with facebook, not a computer wizz so any help needs to be easy ...

Erkuspwn

Music Fan

1778 Views

1 replies

0 likes

  • 1778 Views
  • 1 replies
  • 0 likes

Solved!! Spotify is not working at all

Description of the Problem - Hi! I’ve been using Spotify since the beginning of June, I believe, with no problem. But today, when I started to use Spotify, it wouldn’t work. I downloaded the recent update on 7/23/2012. I did do a search of the Window...

Casual Listener

Description of the Problem - Hi!  I’ve been using Spotify since the beginning of June, I believe, with no problem.  But today, when I started to use Spotify, it wouldn’t work.  I down...

mustangfoxbody5

Regular

161266 Views

47 replies

5 likes

  • 161266 Views
  • 47 replies
  • 5 likes

Spotify Connect Being Greedy With Two Computers

So this is a small annoyance, but I have two computers that I regularly listen to music to using Spotify on (home and work). Both have the full client installed. Spotify connect is nice because it keeps both synced to what I was listening to so when ...

Casual Listener

So this is a small annoyance, but I have two computers that I regularly listen to music to using Spotify on (home and work). Both have the full client installed. Spotify connect is nice because it ke...

phan_times

Community Legend

950 Views

1 replies

0 likes

Connect
  • 950 Views
  • 1 replies
  • 0 likes

Playlist won't disappear

So ages ago there was some Summer Hits UK playlist (I think) maintained by Spotify, I had it followed, they removed it, now it shows up in my sidebar as "Loading.... by Spotify". Unfollowing won't make it go away, clicking it opens a blank page. I kn...

Casual Listener

So ages ago there was some Summer Hits UK playlist (I think) maintained by Spotify, I had it followed, they removed it, now it shows up in my sidebar as "Loading.... by Spotify". Unfollowing won't ma...

616 Views

0 replies

0 likes

  • 616 Views
  • 0 replies
  • 0 likes

Solved!! Stops playing after 30 seconds...

Hi!Having huge issues with Spotify on the desktop.Every song stops playing after 30seconds... I have tried reinstalling, log in and out...NOTHING works!

Regular

Hi! Having huge issues with Spotify on the desktop. Every song stops playing after 30seconds...  I have tried reinstalling, log in and out... NOTHING works!

CryticalAce

Spotify Star

28368 Views

6 replies

4 likes

  • 28368 Views
  • 6 replies
  • 4 likes

Banner ads playing over music

When in Desktop mode, the rolling banner ads that have sound play over the music. I don't see any way to mute or alter the ads. Pretty much destroys the experience.

Newbie

When in Desktop mode, the rolling banner ads that have sound play over the music. I don't see any way to mute or alter the ads. Pretty much destroys the experience.

ECameo

Newbie

2967 Views

11 replies

7 likes

  • 2967 Views
  • 11 replies
  • 7 likes

Clicking on Album Art

I, at times, am able to click on the album art and it will direct me to the song in my playlist. This doesn't happen all the time, but when I click on a song right now it takes me to some random song in my playlist.

Newbie

I, at times, am able to click on the album art and it will direct me to the song in my playlist. This doesn't happen all the time, but when I click on a song right now it takes me to some random song...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Error Code 1005: Facebook and Spotify Linked login

I can only login to my account on the web player if each time before I login I delete the app on Facebook to add it again later.But, I just downloaded the Desktop app because it looks and seems to function better. My memory must be wrong because I ca...

Casual Listener

I can only login to my account on the web player if each time before I login I delete the app on Facebook to add it again later. But, I just downloaded the Desktop app because it looks and...

irgrustam369

Newbie

1791 Views

4 replies

0 likes

  • 1791 Views
  • 4 replies
  • 0 likes

Can't listen to music because Spotify freezes playback on ads

Everytime an ad comes up there is no sound and nothing plays. Everytime this happens I have to close Spotify and open it again in order to continue listening to music. It is very annoying.

Casual Listener

Everytime an ad comes up there is no sound and nothing plays. Everytime this happens I have to close Spotify and open it again in order to continue listening to music. It is very annoying.

Nico

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Spotify web stops playing after 30 seconds, every 30 sec

-This is across all platforms-It's connected to my facebook-I don't have premium-It's.... wildly annoying -I have tried clearing cache and logging out across all platforms

Casual Listener

-This is across all platforms -It's connected to my facebook -I don't have premium -It's.... wildly annoying 😞  -I have tried clearing cache and logging out across all platforms

Marigold

Casual Listener

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

playlist appearing that I did not make

So this playlist is in my list of playlists and I 100% did not make it, half the artists/songs Ive never even heard of before. The playlist has a name - jj(2) so it cant be accidental and says it was created by me. It is also from only a few months a...

Newbie

So this playlist is in my list of playlists and I 100% did not make it, half the artists/songs Ive never even heard of before. The playlist has a name - jj(2) so it cant be accidental and says i...

Nico

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Spotify Background

CHANGE THE SPOTIFY BACKGROUND!!OR make it an option so we can personalise it ourselves. The black background is so dim & creates no backlight.

Newbie

CHANGE THE SPOTIFY BACKGROUND!! OR make it an option so we can personalise it ourselves.    The black background is so dim & creates no backlight.  

TheBrickSlayer

Roadie

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Playing lags every evening

Hi. Each evening around 21:00 +- 15 minutes (UTC+3) playing starts lag. It stops and starts. Spotify shows me blue banner with message 'Can't play song'. At the same time local files can be played without lags. The issue is represantable both on desk...

Casual Listener

Hi.   Each evening around 21:00 +- 15 minutes (UTC+3) playing starts lag. It stops and starts. Spotify shows me blue banner with message 'Can't play song'. At the same time local files can be ...

AndreiShenets

Casual Listener

483 Views

2 replies

1 likes

  • 483 Views
  • 2 replies
  • 1 likes

Can't add new songs to my playlists even though I can still see the playlist

For the past week or so, everytime I open Spotify on my Windows computer, I cannot add new songs to my playlists. I can see my playlists on the left-side menu, but don't have the ability to add new songs to them. I figured out a temporary work-around...

Newbie

For the past week or so, everytime I open Spotify on my Windows computer, I cannot add new songs to my playlists. I can see my playlists on the left-side menu, but don't have the ability to add new s...

Berdyon

Newbie

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Solved!! Cancel premium

Hi i have specific problem, because i was had 2 accounts on spotyfiy, 1 normal from mail and second signed in from facebook. On this 2. i activated free month premium. After format and reinstall spotyfiy when i try log in on fb account it switch me o...

Casual Listener

Hi i have specific problem, because i was had 2 accounts on spotyfiy, 1 normal from mail and second signed in from facebook. On this 2. i activated free month premium. After format and reinstall spot...

CryticalAce

Spotify Star

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

volume changes on desktop app

On my desktop app, the volume and the quality lowers/weakens when Spotify isn't my active window.If I click to another application, the volume lowers and I lose the "richness" of the song; lose the base and mid, like it's being played without the bas...

Casual Listener

On my desktop app, the volume and the quality lowers/weakens when Spotify isn't my active window. If I click to another application, the volume lowers and I lose the "richness" of the song; los...

Goldenprei

Casual Listener

1862 Views

3 replies

1 likes

  • 1862 Views
  • 3 replies
  • 1 likes

Spotify keeps logging me out and I can't login with Facebook

There's always an error (code 1005) when I try to authenticate with Facebook, the only way I can login is putting my email I use on Facebook and my facebook password on fields, but the Desktop App eventually logs me out. Do you guys have the same pro...

Newbie

There's always an error (code 1005) when I try to authenticate with Facebook, the only way I can login is putting my email I use on Facebook and my facebook password on fields, but the Desktop A...

TheBrickSlayer

Roadie

1449 Views

1 replies

0 likes

  • 1449 Views
  • 1 replies
  • 0 likes

Fullscreen application makes spotify clickthrough on secondary monitor

I use a 2 monitor setup on redstone 3 (newest windows 10 update) and every time I exit a "true" fullscreen application (meaning no windowed fullscreen) the spotify client becomes non interactable (I can click through it to the application behind it) ...

Casual Listener

I use a 2 monitor setup on redstone 3 (newest windows 10 update) and every time I exit a "true" fullscreen application (meaning no windowed fullscreen) the spotify client becomes non interactable (I ...

rianjp

Newbie

5070 Views

15 replies

14 likes

  • 5070 Views
  • 15 replies
  • 14 likes

Single home computer with family accounts

Hello, I have a home computer that acts as a spotify server that I can control and play music through. It is windows 10 and I have spotify always running on it. I am logged in with my account and it works great. The problem is that my wife cannot see...

Newbie

Hello,   I have a home computer that acts as a spotify server that I can control and play music through. It is windows 10 and I have spotify always running on it. I am logged in with my accoun...

SGarofalo808

Casual Listener

548 Views

1 replies

2 likes

Windows
  • 548 Views
  • 1 replies
  • 2 likes