Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
pastasås
Casual Listener
23109 Views
66 replies
23 likes

23109 Views
66 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Sunday
removeallpodcasts
Regular
58159 Views
250 replies
21 likes

58159 Views
250 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3663 Views
1 replies
6 likes

3663 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143386 Views
0 replies
26 likes
Mac
Windows

143386 Views
0 replies
26 likes

I don't find my friend :(

Hi all I've a friend who as a spotify account with a lot of playlist, he's also in my Facebook friend, but, when i clic on ''find a friend'' i find other friends but not him ?Maybe someone know why ? Thanks for your help and i'm sorry for my bad engl...

baalserv
Casual Listener
Hi all I've a friend who as a spotify account with a lot of playlist, he's also in my Facebook friend, but, when i clic on ''find a friend'' i find other friends but not him ? Maybe someone...
2018-01-04 1:05:39 PM
2018-01-04 1:16:37 PM
Sebasty
Spotify Star
237 Views
1 replies
0 likes

237 Views
1 replies
0 likes

Spotify opens, but doesn't start up and dings repeatedly (Windows 7)

At some point Spotify stopped working properly. This happened a few months ago and have yet to find any solution. Spotify opens up, but stays black, and the only menus available are File, Edit, and View. Also the Windows error sound dings rapidly and...

El_Gordiflon
Casual Listener
At some point Spotify stopped working properly. This happened a few months ago and have yet to find any solution. Spotify opens up, but stays black, and the only menus available...
2017-12-06 3:50:25 AM
2018-01-04 3:47:02 AM
Rec-Tech
Casual Listener
350 Views
3 replies
0 likes
Windows

350 Views
3 replies
0 likes

cant logg in to my account error 404 but any other accounts work

Hello there, So my Problem is... I have 2 Accounts the Main Acc i wanted to Logg in and the "Old" one that work. now i want to Logg in, on my windows desktop programm but there is the error 404. Than i look for some posts "what is error 404". I saw t...

schmiddiline
Casual Listener
Hello there, So my Problem is... I have 2 Accounts the Main Acc i wanted to Logg in and the "Old" one that work. now i want to Logg in, on my windows desktop programm but there is the e...
2018-01-04 3:28:39 AM
2018-01-04 3:31:30 AM
schmiddiline
Casual Listener
198 Views
1 replies
0 likes

198 Views
1 replies
0 likes

Unable to add my own playlists to a folder

I saw that many other people had the issue that I has, wher they were unable to add any playlists to a playlist folder. However, they each found solutions by creating a new playlist in the folder, then adding their playlists, then simply deleting the...

fantasticat
Newbie
I saw that many other people had the issue that I has, wher they were unable to add any playlists to a playlist folder. However, they each found solutions by creating a new playlist in the folder, th...
2018-01-03 11:38:47 PM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Spotify installation problem

I had the regular PC version of Spotify on my desktop PC running Windows 10. It worked perfectly until this summer, when Spotify released the app in the Windows Store.I went ahead and installed the app.....but didn't realize I was supposed to uninsta...

PD5205
Newbie
I had the regular PC version of Spotify on my desktop PC running Windows 10. It worked perfectly until this summer, when Spotify released the app in the Windows Store. I went ahead and in...
2018-01-03 4:51:23 PM
2018-01-03 5:30:58 PM
Sebasty
Spotify Star
2777 Views
1 replies
0 likes

2777 Views
1 replies
0 likes

why does my playlist not play

Hi There I can't understand why my playlist won't play on my Echo Dot, I have premium, the problem is this: When I'm on the Spotify app on my laptop most songs will play both on my laptop and on my Dot, when I try and play a song form my local files ...

gmicky
Newbie
Hi There I can't understand why my playlist won't play on my Echo Dot, I have premium, the problem is this: When I'm on the Spotify app on my laptop most songs will play both on my lap...
2018-01-03 4:14:55 PM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Will you fix the shuffle feature? It repeats only some songs over and over again

I've been asking (not only me) why the "shuffle" only shuffles the same list of songs and only that. There should be a feature that really randomize the whole playlists and that it make a start in any part of the playlist without repaeting all the sa...

Javierba
Casual Listener
I've been asking (not only me) why the "shuffle" only shuffles the same list of songs and only that. There should be a feature that really randomize the whole playlists and that it make a start...
2018-01-02 9:39:12 PM
2018-01-03 1:15:22 PM
Javierba
Casual Listener
948 Views
4 replies
4 likes
Android
shuffle
Windows

948 Views
4 replies
4 likes

Solved!! Install & Launch Errors: Error Code 53, Error Code 17 & This program is blocked by group policy

There have been dozens upon dozens of posts relating to the dreaded 'error code 17' and equally dozens of proposed solutions.One that stands out is written by one of Spotify's own, Peter, titled '[Tutorial][Windows] How to Fix Error 17 (Installer)'.I...

Phylum
Roadie
There have been dozens upon dozens of posts relating to the dreaded 'error code 17' and equally dozens of proposed solutions. One that stands out is written by one of Spotify's own, Peter, titled '[...
2014-02-28 9:33:43 PM
2018-01-03 12:38:25 PM
TheCurvyGoddess
Newbie
95223 Views
77 replies
66 likes
Windows

95223 Views
77 replies
66 likes

Spotify tries to connect...

On my smartphone (S8+) spotify works perfectly, but when I type in my log in data on desktop version it stays in the log in process forever.spotify website log in - no problem.I reinstalled spotify several times. pls help

PaddlvD
Newbie
On my smartphone (S8+) spotify works perfectly, but when I type in my log in data on desktop version it stays in the log in process forever. spotify website log in - no problem. I reinstalled...
2018-01-03 10:31:43 AM
275 Views
0 replies
0 likes

275 Views
0 replies
0 likes

Not working

When I click on a song to play the song appears on screen in the left bottom corner for a split second and then disappears.

Sritchie
Newbie
When I click on a song to play the song appears on screen in the left bottom corner for a split second and then disappears.
2018-01-03 5:15:40 AM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

Local Files

Hello!I have tried almost everything trying to get my songs from my computer to my phone. Right now, I am connected to a hotspot to my phone from my computer, my firewall is turned off, and playlists on my phone and desktop are set to download. My fi...

xb0btr0n
Newbie
Hello! I have tried almost everything trying to get my songs from my computer to my phone. Right now, I am connected to a hotspot to my phone from my computer, my firewall is turned off, and playlis...
2018-01-03 3:59:59 AM
306 Views
0 replies
0 likes

306 Views
0 replies
0 likes

Import from iTunes not working

I love Spotify but just started using it full-time around three months ago. Before then I got all my songs from iTunes and now have around 250 songs that I'd like to import to Spotify. I organized them into playlists and followed all the instructions...

ejgiammo
Newbie
I love Spotify but just started using it full-time around three months ago. Before then I got all my songs from iTunes and now have around 250 songs that I'd like to import to Spotify. I o...
2018-01-03 1:52:28 AM
263 Views
0 replies
0 likes

263 Views
0 replies
0 likes

Keeps skipping tracks

When I play anything from the windows app, it just keeps skipping tracks for a few minutes, and then stops. I can't play anything.

usedspotifyfor5
Newbie
When I play anything from the windows app, it just keeps skipping tracks for a few minutes, and then stops. I can't play anything.
2018-01-02 12:00:45 AM
351 Views
0 replies
0 likes

351 Views
0 replies
0 likes

Please add the heart button to regular playlists.

I like that I can heart music on the Discover Weekly list, but I often don't know if I really like a song until I've had it in my lineup for a few weeks, but in the ordinary playlists, there is no option to "heart" a song.

EricJorgensen
Regular
I like that I can heart music on the Discover Weekly list, but I often don't know if I really like a song until I've had it in my lineup for a few weeks, but in the ordinary playlists, there is no op...
2018-01-02 11:54:58 PM
446 Views
0 replies
2 likes

446 Views
0 replies
2 likes

Scroll bug

Today I encountered this strange behaviour. Spotify scroll to the end of the page which can be problematic with artists that have a lot of song and albums.These are the steps to reproduce this bug:Go to any artist page.Choose About tab.Scroll to the ...

JonahJ
Newbie
Today I encountered this strange behaviour. Spotify scroll to the end of the page which can be problematic with artists that have a lot of song and albums. These are the steps to reproduce this...
2018-01-02 10:45:56 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Playlist Track Arrangement (UNSORTED but Can't Move)

I created a playlist and initially had no trouble moving the tracks around. However, after a few weeks of not doing anything with it, I added a song to it recently and just now tried to move it. It won't move. None of the songs will move. Please don'...

idiotequed
Newbie
I created a playlist and initially had no trouble moving the tracks around. However, after a few weeks of not doing anything with it, I added a song to it recently and just now tried to move it. It w...
2018-01-02 10:02:44 PM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

Solved!! All my songs ar unavailable

When I go to play a playlist on Spotify it skips through all the songs and stops on the last song. I didn't think much of this at first, though when I went to play my DAILY mix it didn't work.... "This song is unavailable" or something

-Aqua-
Casual Listener
When I go to play a playlist on Spotify it skips through all the songs and stops on the last song. I didn't think much of this at first, though when I went to play my DAILY mix it didn't work.... "Th...
2018-01-02 3:08:03 PM
2018-01-02 8:10:52 PM
-Aqua-
Casual Listener
874 Views
2 replies
0 likes

874 Views
2 replies
0 likes

No music plays

I just installed spotify again after a few years of not using it. I've tried to play tracks on the web player and desktop app but get nothing.The play button changes to pause but the track doesn't play and it quickly skips to the next track over and ...

D_Music09
Newbie
I just installed spotify again after a few years of not using it. I've tried to play tracks on the web player and desktop app but get nothing. The play button changes to pause but the track doesn't ...
2017-12-30 5:36:17 PM
2018-01-02 6:49:24 PM
Nerano
Newbie
279 Views
1 replies
0 likes

279 Views
1 replies
0 likes

SB Touch, Spotty and Win 10

Just installed new OS and having problems with SB touch. Actually SB Touch has not worked properly since Spotify stopped support. Waited for New OS till I attacked this problem. SB touch is hardwired to the desktop and it works with Soma FM, but I no...

jimbo2ko
Casual Listener
Just installed new OS and having problems with SB touch. Actually SB Touch has not worked properly since Spotify stopped support. Waited for New OS till I attacked this problem. SB touch is hardwired...
2018-01-02 6:25:19 PM
317 Views
0 replies
0 likes

317 Views
0 replies
0 likes

Unable to invite from Family Share tab

Unfortunately i can not invite anyone under my "premium for family" account. After logging in, I have gone into my "account" tab, went to the "premium for family" tab...and it is blank under the tab... no ablity to invite anyone. I have been paying f...

bonacto
Casual Listener
Unfortunately i can not invite anyone under my "premium for family" account. After logging in, I have gone into my "account" tab, went to the "premium for family" tab...and it is blan...
2018-01-02 5:27:58 PM
214 Views
0 replies
0 likes

214 Views
0 replies
0 likes

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