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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83896 Views

40 replies

68 likes

  • 83896 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795694 Views

505 replies

64 likes

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  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23932 Views

25 replies

7 likes

  • 23932 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3060 Views

0 replies

4 likes

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  • 4 likes

cant play songs on win desktop

songs only playing on mobile phone, cant get them to play on desktop win 10, it comes up with this song is not available, premium

Casual Listener

songs only playing on mobile phone, cant get them to play on desktop win 10, it comes up with this song is not available, premium

bigdaddy1902

Newbie

637 Views

3 replies

0 likes

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desktop spotify connect change volume for my phone

my iphone connect pc but dooesnt work change volume in 1 days. (another phone samsung glaxy s4 working good change volume)

Casual Listener

 my iphone connect pc but dooesnt work change volume in 1 days. (another phone samsung glaxy s4 working good change volume)   <screenshot snipped for security reasons>

518 Views

0 replies

0 likes

change volume
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Spotify no sound with razer kraken 7.1

Hello I can't hear spotify sound with my headphone and there is no post about it.Please help me ( I try to restart my pc I update everything , my headphone razer surround other... ) I'm in USB ( not in jack )

Newbie

Hello I can't hear spotify sound with my headphone and there is no post about it. Please help me ( I try to restart my pc I update everything , my headphone razer surround other... ) I'm in USB ( no...

Sebasty

Community Legend

3765 Views

1 replies

0 likes

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  • 1 replies
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Songs are not playing properly

So Im on my PC and for some reason the songs are playing af if their is a filter that turns the volume low and high really fast and i hear cracking, ive tried to restart my computer but no help, I also have premium, im not sure if thats the reason

Newbie

So Im on my PC and for some reason the songs are playing af if their is a filter that turns the volume low and high really fast and i hear cracking, ive tried to restart my computer but no help, I al...

Erkuspwn

Music Fan

579 Views

1 replies

0 likes

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  • 1 replies
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Can't Reinstall/Launch Spotify

I deleted Spotify a day ago, but now I can't seem to reinstall it. Whenever I try to launch the setup.exe, a prompt appears saying "A Windows Store installation of Spotify was found in your system. Please uninstall that version first, or update throu...

Newbie

I deleted Spotify a day ago, but now I can't seem to reinstall it.    Whenever I try to launch the setup.exe, a prompt appears saying "A Windows Store installation of Spotify was found in...

Erkuspwn

Music Fan

942 Views

1 replies

0 likes

  • 942 Views
  • 1 replies
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Login Error: There is an error in logging you into this application. Please try again later.

Premium subscriberHave just written in another thing but can't find it again after I submitted it.I get this error when logging in with facebook, not a computer wizz so any help needs to be easy to understand.many thanks.Dean.

Newbie

Premium subscriber Have just written in another thing but can't find it again after I submitted it. I get this error when logging in with facebook, not a computer wizz so any help needs to be easy ...

Erkuspwn

Music Fan

1785 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify is not working at all

Description of the Problem - Hi! I’ve been using Spotify since the beginning of June, I believe, with no problem. But today, when I started to use Spotify, it wouldn’t work. I downloaded the recent update on 7/23/2012. I did do a search of the Window...

Casual Listener

Description of the Problem - Hi!  I’ve been using Spotify since the beginning of June, I believe, with no problem.  But today, when I started to use Spotify, it wouldn’t work.  I down...

mustangfoxbody5

Regular

161458 Views

47 replies

5 likes

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  • 47 replies
  • 5 likes

Spotify Connect Being Greedy With Two Computers

So this is a small annoyance, but I have two computers that I regularly listen to music to using Spotify on (home and work). Both have the full client installed. Spotify connect is nice because it keeps both synced to what I was listening to so when ...

Casual Listener

So this is a small annoyance, but I have two computers that I regularly listen to music to using Spotify on (home and work). Both have the full client installed. Spotify connect is nice because it ke...

phan_times

Community Legend

961 Views

1 replies

0 likes

Connect
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Playlist won't disappear

So ages ago there was some Summer Hits UK playlist (I think) maintained by Spotify, I had it followed, they removed it, now it shows up in my sidebar as "Loading.... by Spotify". Unfollowing won't make it go away, clicking it opens a blank page. I kn...

Casual Listener

So ages ago there was some Summer Hits UK playlist (I think) maintained by Spotify, I had it followed, they removed it, now it shows up in my sidebar as "Loading.... by Spotify". Unfollowing won't ma...

619 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Solved!! Stops playing after 30 seconds...

Hi!Having huge issues with Spotify on the desktop.Every song stops playing after 30seconds... I have tried reinstalling, log in and out...NOTHING works!

Regular

Hi! Having huge issues with Spotify on the desktop. Every song stops playing after 30seconds...  I have tried reinstalling, log in and out... NOTHING works!

CryticalAce

Spotify Star

28425 Views

6 replies

4 likes

  • 28425 Views
  • 6 replies
  • 4 likes

Banner ads playing over music

When in Desktop mode, the rolling banner ads that have sound play over the music. I don't see any way to mute or alter the ads. Pretty much destroys the experience.

Newbie

When in Desktop mode, the rolling banner ads that have sound play over the music. I don't see any way to mute or alter the ads. Pretty much destroys the experience.

ECameo

Newbie

2999 Views

11 replies

7 likes

  • 2999 Views
  • 11 replies
  • 7 likes

Clicking on Album Art

I, at times, am able to click on the album art and it will direct me to the song in my playlist. This doesn't happen all the time, but when I click on a song right now it takes me to some random song in my playlist.

Newbie

I, at times, am able to click on the album art and it will direct me to the song in my playlist. This doesn't happen all the time, but when I click on a song right now it takes me to some random song...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
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Error Code 1005: Facebook and Spotify Linked login

I can only login to my account on the web player if each time before I login I delete the app on Facebook to add it again later.But, I just downloaded the Desktop app because it looks and seems to function better. My memory must be wrong because I ca...

Casual Listener

I can only login to my account on the web player if each time before I login I delete the app on Facebook to add it again later. But, I just downloaded the Desktop app because it looks and...

irgrustam369

Newbie

1799 Views

4 replies

0 likes

  • 1799 Views
  • 4 replies
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Can't listen to music because Spotify freezes playback on ads

Everytime an ad comes up there is no sound and nothing plays. Everytime this happens I have to close Spotify and open it again in order to continue listening to music. It is very annoying.

Casual Listener

Everytime an ad comes up there is no sound and nothing plays. Everytime this happens I have to close Spotify and open it again in order to continue listening to music. It is very annoying.

Nico

Community Legend

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes

Spotify web stops playing after 30 seconds, every 30 sec

-This is across all platforms-It's connected to my facebook-I don't have premium-It's.... wildly annoying -I have tried clearing cache and logging out across all platforms

Casual Listener

-This is across all platforms -It's connected to my facebook -I don't have premium -It's.... wildly annoying 😞  -I have tried clearing cache and logging out across all platforms

Marigold

Casual Listener

649 Views

1 replies

0 likes

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  • 1 replies
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playlist appearing that I did not make

So this playlist is in my list of playlists and I 100% did not make it, half the artists/songs Ive never even heard of before. The playlist has a name - jj(2) so it cant be accidental and says it was created by me. It is also from only a few months a...

Newbie

So this playlist is in my list of playlists and I 100% did not make it, half the artists/songs Ive never even heard of before. The playlist has a name - jj(2) so it cant be accidental and says i...

Nico

Community Legend

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Spotify Background

CHANGE THE SPOTIFY BACKGROUND!!OR make it an option so we can personalise it ourselves. The black background is so dim & creates no backlight.

Newbie

CHANGE THE SPOTIFY BACKGROUND!! OR make it an option so we can personalise it ourselves.    The black background is so dim & creates no backlight.  

TheBrickSlayer

Roadie

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
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Playing lags every evening

Hi. Each evening around 21:00 +- 15 minutes (UTC+3) playing starts lag. It stops and starts. Spotify shows me blue banner with message 'Can't play song'. At the same time local files can be played without lags. The issue is represantable both on desk...

Casual Listener

Hi.   Each evening around 21:00 +- 15 minutes (UTC+3) playing starts lag. It stops and starts. Spotify shows me blue banner with message 'Can't play song'. At the same time local files can be ...

AndreiShenets

Casual Listener

491 Views

2 replies

1 likes

  • 491 Views
  • 2 replies
  • 1 likes

Can't add new songs to my playlists even though I can still see the playlist

For the past week or so, everytime I open Spotify on my Windows computer, I cannot add new songs to my playlists. I can see my playlists on the left-side menu, but don't have the ability to add new songs to them. I figured out a temporary work-around...

Newbie

For the past week or so, everytime I open Spotify on my Windows computer, I cannot add new songs to my playlists. I can see my playlists on the left-side menu, but don't have the ability to add new s...

Berdyon

Newbie

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Solved!! Cancel premium

Hi i have specific problem, because i was had 2 accounts on spotyfiy, 1 normal from mail and second signed in from facebook. On this 2. i activated free month premium. After format and reinstall spotyfiy when i try log in on fb account it switch me o...

Casual Listener

Hi i have specific problem, because i was had 2 accounts on spotyfiy, 1 normal from mail and second signed in from facebook. On this 2. i activated free month premium. After format and reinstall spot...

CryticalAce

Spotify Star

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes