Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2070 Views

0 replies

2 likes

  • 2070 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150574 Views

83 replies

27 likes

  • 150574 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138516 Views

294 replies

22 likes

  • 138516 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11281 Views

1 replies

6 likes

  • 11281 Views
  • 1 replies
  • 6 likes

spotify freezes my computer (Win10)

when an song ends and the publicity came out mi pc freezes, any solution?

Newbie

when an song ends and the publicity came out mi pc freezes, any solution?

403 Views

0 replies

1 likes

  • 403 Views
  • 0 replies
  • 1 likes

Incorrect songs playing after a skip

When I play an album from the artist page and then hit skip on desktop, the song that plays after is from a completely different album. I have the setting on that loops music from the album as well, but not that one that replays the song. It also hap...

Newbie

When I play an album from the artist page and then hit skip on desktop, the song that plays after is from a completely different album.  I have the setting on that loops music from the album as ...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

If I unsave songs but keep them in my playlist, will that negatively influence my Discover Weekly?

I've converted from using the Songs section to mainly playing from a few separate playlists, and I want to clear out my saves. If I unsave songs, would Spotify see me as not liking those songs anymore and change my taste profile to accomadate that, o...

Newbie

I've converted from using the Songs section to mainly playing from a few separate playlists, and I want to clear out my saves. If I unsave songs, would Spotify see me as not liking those songs anymor...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Solved!! Can't add songs to playlists in folders

I have some playlists in folders. Can't add songs to them, the playlists are not appearing even though they are there. See the screen shots. You can see on the left that there are playlists in the folder, but in the drop down menu I just get a blank ...

Casual Listener

I have some playlists in folders. Can't add songs to them, the playlists are not appearing even though they are there. See the screen shots. You can see on the left that there are playlists in the fo...

MaxieWoxy

Roadie

2181 Views

8 replies

1 likes

  • 2181 Views
  • 8 replies
  • 1 likes

Spotify stops playing music

Spotify stops playing music randomly on my PC. I've had spotify for ages on my home computer and on my phone, without any issue. A couple of days ago i installed spotify on my work PC and ever since it's randomly stopped playing music (including chan...

Regular

Spotify stops playing music randomly on my PC. I've had spotify for ages on my home computer and on my phone, without any issue. A couple of days ago i installed spotify on my work PC and ever since ...

Zinistra

Regular

3292 Views

7 replies

1 likes

  • 3292 Views
  • 7 replies
  • 1 likes

Spotify Shorting Out All Audio

I'm running Spotify on a Dell PC Windows 10 running audio from a Dell Dock WD15, and about every 5-10 minutes while listening to Spotify my audio cuts out all of my audio on my computer. I get the error on Spotify "Cannot Play Current Song", Youtube ...

Newbie

I'm running Spotify on a Dell PC Windows 10 running audio from a Dell Dock WD15, and about every 5-10 minutes while listening to Spotify my audio cuts out all of my audio on my computer. I get the er...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

lokaal bestand

Hallo, waarom is het niet mogelijk om een lokaal bestand die je van je eigen pc hebt toegevoegd niet afspelen als je verbonden bent met een ander apparaat?Ik heb bijvoorbeeld een nummer toegevoegd die niet voorkomt in de spotify data base en heb hem ...

Casual Listener

Hallo,    waarom is het niet mogelijk om een lokaal bestand die je van je eigen pc hebt toegevoegd niet afspelen als je verbonden bent met een ander apparaat? Ik heb bijvoorbeeld een num...

382 Views

0 replies

0 likes

  • 382 Views
  • 0 replies
  • 0 likes

Can't play music

cursor turns to arrow whenever I hover on any album or song, I click repetedly but nothing happens, this has been going on for a couple of days now, I've tried logging out and back in again and on both Opera and Chrome, which are both of an adequate ...

Newbie

cursor turns to arrow whenever I hover on any album or song, I click repetedly but nothing happens, this has been going on for a couple of days now, I've tried logging out and back in again and on bo...

Sebasty

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Solved!! Delete a folder but not the playlist??

I created a folder after seeing it in a Spotify article just to try it out, thinking I could easily undo it after. I can't find anywhere how to delete the folder without getting rid of my playlists I have inside. Please help!!

Casual Listener

I created a folder after seeing it in a Spotify article just to try it out, thinking I could easily undo it after. I can't find anywhere how to delete the folder without getting rid of my playlists I...

Swanny

Community Legend

4327 Views

1 replies

1 likes

  • 4327 Views
  • 1 replies
  • 1 likes

(Error code 13) The installer is unable to install Spotify because the nessecary files... Windows 10

My Desktop Spotify freezed on me after an update so I uninstalled the application then when I tried to re-install it this error showed up. The installer is unable to install Spotify because the neccessary files could not be created. (Error code: 13)I...

Newbie

My Desktop Spotify freezed on me after an update so I uninstalled the application then when I tried to re-install it this error showed up.  The installer is unable to install Spotify because ...

Sebasty

Community Legend

1754 Views

1 replies

0 likes

  • 1754 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Suddenly Empty

All my playlists I created by importing my iTunes playlists are suddenly empty. They were working fine yesterday. When I load the iOS app they show fine and play, but Windows shows empty. I uninstalled/reinstalled with no change.

Casual Listener

All my playlists I created by importing my iTunes playlists are suddenly empty. They were working fine yesterday. When I load the iOS app they show fine and play, but Windows shows empty. I uninstall...

Shirezu

Casual Listener

6740 Views

5 replies

1 likes

  • 6740 Views
  • 5 replies
  • 1 likes

Solved!! Can't add tracks to playlists

Just started this morning and not affecting mobile (Android) app. At first I couldn't add tracks to any playlists I have created. If I went the right-click route, the folders would all show up in the pop-up, but when highlighting any folder, there we...

Roadie

Just started this morning and not affecting mobile (Android) app.   At first I couldn't add tracks to any playlists I have created. If I went the right-click route, the folders would all show ...

lizamac

Regular

1678 Views

6 replies

2 likes

  • 1678 Views
  • 6 replies
  • 2 likes

App keeps closing, radio keeps stopping

I have a tanning studio open from 7 am to 10 pm, music is of extreme importance.I downloaded spotify and usually play the pop radio and leave it always on. But every morning I come in to find either spotify closed or the radio just stopped playing. I...

Newbie

I have a tanning studio open from 7 am to 10 pm, music is of extreme importance. I downloaded spotify and usually play the pop radio and leave it always on. But every morning I come in to find eithe...

Sebasty

Community Legend

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Spotify default song library

I have been a premium member for aprroximately a year now,the old spotify was able to let me directly download songs in my default song library but now there's no option to do so,i can only listen to songs in my downloaded playlist.Send help pls

Newbie

I have been a premium member for aprroximately a year now,the old spotify was able to let me directly download songs in my default song library but now there's no option to do so,i can only listen to...

647 Views

0 replies

0 likes

  • 647 Views
  • 0 replies
  • 0 likes

ID3 tags in local files

Dear all,After switching to spotify, I left behind an immense music library, much of which is not available on spotify. So, when I heard I could add these as local files (and even sync them up to my mobile device!) I was delighted of course. However,...

Casual Listener

Dear all, After switching to spotify, I left behind an immense music library, much of which is not available on spotify. So, when I heard I could add these as local files (and even sync them up to m...

Sebasty

Community Legend

4604 Views

1 replies

2 likes

  • 4604 Views
  • 1 replies
  • 2 likes

Solved!! Crackling, shuttering, distortion noises during playback. I'VE TRIED EVERYTHING, just fix it already

This started a couple of months ago. It's been extremely annoying but I've signed up for the year long subscription or else I would not use this anymore. I suspect that it has something to do with Windows 10, but everyone has that now so why doesn't ...

Regular

This started a couple of months ago. It's been extremely annoying but I've signed up for the year long subscription or else I would not use this anymore. I suspect that it has something to do with Wi...

Sebasty

Community Legend

46661 Views

7 replies

5 likes

  • 46661 Views
  • 7 replies
  • 5 likes

Solved!! Songs wont go away

Im having a problem. At one time I created a playlist and added a few hundred songs. Some of the songs(maybe all of them) were saved to my desktop. I tried to edit and remove some of those songs, but they keep coming back. What could be causing this ...

Regular

Im having a problem. At one time I created a playlist and added a few hundred songs. Some of the songs(maybe all of them) were saved to my desktop. I tried to edit and remove some of those songs, but...

Sebasty

Community Legend

1004 Views

4 replies

0 likes

  • 1004 Views
  • 4 replies
  • 0 likes

Spotify won't open on windows

Every time I try to open spotify, the winow pops up for a second or two without anything loaded on it, then it closes again before I can do anything.

Newbie

Every time I try to open spotify, the winow pops up for a second or two without anything loaded on it, then it closes again before I can do anything.

kingaolah

Regular

633 Views

1 replies

1 likes

  • 633 Views
  • 1 replies
  • 1 likes

Flat sound, no bass > swap center&subwoofer

Hi! So I've been struggling with audio quality for more than a year now. The main problem is that on a 5.1 system the audio sounds flat, lacking bass and the rear speakers are not used, even though speaker fill is turned on in the Realtek driver. In ...

Casual Listener

Hi!   So I've been struggling with audio quality for more than a year now. The main problem is that on a 5.1 system the audio sounds flat, lacking bass and the rear speakers are not used,...

4348 Views

0 replies

12 likes

  • 4348 Views
  • 0 replies
  • 12 likes

PLEASE REMOVE DESKTOP VOLUME BAR!

Please please please remove the desktop overlay. I found the setting to "disable" it when using media keys, but it only removes the song detail, not the volume bar. I HATE this. It remains on my screen anytime Spotify is playing, not just when the pr...

Newbie

Please please please remove the desktop overlay. I found the setting to "disable" it when using media keys, but it only removes the song detail, not the volume bar. I HATE this. It remains on my scre...

IguanaSetup

Community Legend

1073 Views

2 replies

0 likes

  • 1073 Views
  • 2 replies
  • 0 likes