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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155134 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148978 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11490 Views

1 replies

6 likes

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Spotify freezing laptop

Everyone I open spotify it loads for a while and than my whole laptop freezes. I know this is a spotify issue because it works just fine without spotify usage. This has been happening for a week now and any help would be appreciated.

Newbie

Everyone I open spotify it loads for a while and than my whole laptop freezes. I know this is a spotify issue because it works just fine without spotify usage.    This has been happening ...

feelikeastrangr

Community Legend

1450 Views

1 replies

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Artist Selection in "Web Player"

HELLODoes anyone know how to get the library of saved "Artists" to appear in the web player?? I have a list of artists in my app, but since I can only access "Web Player" at work I would like to know how to access the same list of artists I have in t...

Regular

HELLO Does anyone know how to get the library of saved "Artists" to appear in the web player??   I have a list of artists in my app, but since I can only access "Web Player" at work I would l...

Sebasty

Community Legend

1406 Views

6 replies

1 likes

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(Windows laptop) Spotify pauzes auto when paring with bluetoothspeaker

Hello, I upgraded from a JBL GO to a JBL Charge 3 but if i connect my laptop with a JBl Charge 3 speaker. And play a song on Spotify, It will auto pauz and if i hit play it pauzes again after 1 second etc... If i use windows mediaplayer,winrar or you...

Newbie

Hello,   I upgraded from a JBL GO to a JBL Charge 3 but if i connect my laptop with a JBl Charge 3 speaker. And play a song on Spotify, It will auto pauz and if i hit play it pauzes again afte...

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Superuser Contribution Followed artists have less songs than when you search for an artist

This problem is on my windows desktop app and android, I think it's an issue with spotify not any particular platform. When I search for an artist via the 'search' bar I get taken to the artists page, containing a list of popular songs, and then a li...

Casual Listener

This problem is on my windows desktop app and android, I think it's an issue with spotify not any particular platform.   When I search for an artist via the 'search' bar I get taken to the art...

Thomhayes

Visitor

2047 Views

7 replies

1 likes

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Solved!! Broken/Glitched Calendar

"in 8 years" that's what the date says for each song I added into my playlist today. I can't seem to fix this.

Regular

"in 8 years" that's what the date says for each song I added into my playlist today. I can't seem to fix this.

AngryClient

Regular

912 Views

1 replies

0 likes

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I can't login to Spotify from my desktop

Hello For some reason I cannot login to Spotify from my desktop.. The internet works fine, but when I go to the login page and enter my username and password the entire screen fades and everything just freezes?? Please Help!! It has been frozen for t...

Regular

Hello    For some reason I cannot login to Spotify from my desktop..  The internet works fine, but when I go to the login page and enter my username and password the entire screen fa...

Nanakidagger

Casual Listener

12217 Views

20 replies

12 likes

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Restore the "Your Top Songs 2015" playlist

Hi, I've been looking for some time on how to restore a really old playlist, namely my "Your Top Songs 2015" playlist. It's old enough to not show up on the restore old playlist-page. If I recall correctly it was also before this account was changed ...

Casual Listener

Hi,   I've been looking for some time on how to restore a really old playlist, namely my "Your Top Songs 2015" playlist. It's old enough to not show up on the restore old playlist-page. If I r...

Bethany_Dawn

Community Legend

8172 Views

1 replies

1 likes

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Solved!! WEB PLAYER STUCK

My web player is stuck with the repeat one song control active but I can't hit it or neither of the other controls. Basically I can't use the player anymore.

Casual Listener

My web player is stuck with the repeat one song control active but I can't hit it or neither of the other controls. Basically I can't use the player anymore.

RAC7

Newbie

4743 Views

6 replies

0 likes

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System tray icon issue

My spotify when closed isnt showing a system tray icon even though its still playing and option is checked. is there an update today fix?

Newbie

My spotify when closed isnt showing a system tray icon even though its still playing and option is checked. is there an update today fix?

477 Views

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Spotify desktop for Windows will not recognize my Samsung TV

I've seen this posted in other threads but not in a recent one so I'm starting this topic anew: Spotify desktop for Windows 10 has stopped recognizing my Samsung TV UHDTV MU8000. It has been working fine since I got my new laptop two months ago. Now,...

Newbie

I've seen this posted in other threads but not in a recent one so I'm starting this topic anew:   Spotify desktop for Windows 10 has stopped recognizing my Samsung TV UHDTV MU8000. It has been...

478 Views

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Cant sign in to windows desktop app

signed up to spotify 3 weeks ago. im unable to access the app on my pc. i put my username and email in and then it just sits there and nothing happens. any help would be appreciated.

Casual Listener

signed up to spotify 3 weeks ago.  im unable to access the app on my pc.  i put my username and email in and then it just sits there and nothing happens.   any help would be apprecia...

377 Views

0 replies

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I can't find my saved songs

Hi,I have saved a bunch of songs and albums, but now when I go to my "Songs" or "Albums" page they do not show up there. If I go to one of my playlists or an artist profile, songs that I have saved still show the checkmark, but then they aren't there...

Casual Listener

Hi, I have saved a bunch of songs and albums, but now when I go to my "Songs" or "Albums" page they do not show up there. If I go to one of my playlists or an artist profile, songs that I have saved...

MusicalAesthete

Casual Listener

1986 Views

2 replies

0 likes

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How to add song to playlist?

When I go to a song, the three little dots produce eight options, such as 'make secret' or 'share.' But I don't get 'add to playlist' I have watched the instructional videos. In those, clicking on the three dots produces 'add to playlist,' but I am n...

Newbie

When I go to a song, the three little dots produce eight options, such as 'make secret' or 'share.' But I don't get 'add to playlist' I have watched the instructional videos. In those, clicking on th...

Sebasty

Community Legend

541 Views

1 replies

0 likes

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Spotify never stops playing

I would like to have spotify stop playing music after my the album I selected is over. Instead it starts with the same playlist again, only repeats the last song, continues with an album I had as a playlist last week or fills the playlist with random...

Casual Listener

I would like to have spotify stop playing music after my the album I selected is over.    Instead it starts with the same playlist again, only repeats the last song, continues with an alb...

377 Views

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How do you import Groove music into Spotify

Microsoft has discontinued their Groove service and recommended I use Spotify. How do you import the music to the application

Newbie

Microsoft has discontinued their Groove service and recommended I use Spotify. How do you import the music to the application

hans-jürgen

Roadie

5041 Views

1 replies

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I Can't See All of My Playlists???

So, I have a lot of playlists. At least 20. And recently, whenever I try to add a song to a playlist, I can only ever see the first few playlists I have. As you can see, "Sunday Morning" is the last playlist that shows up in the menu, but it isn't th...

Casual Listener

So, I have a lot of playlists. At least 20. And recently, whenever I try to add a song to a playlist, I can only ever see the first few playlists I have. As you can see, "Sunday Morning" is the last ...

Nico

Community Legend

5114 Views

1 replies

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Offline Withdrawn, Premium, 1 Device (PC)

Only have 1 device (pc), downloaded about 700 songs that we've been listening offline. But this morning we got a msg saying that our "offline was withdrawn". We're signed up with the Premium service.What can we do to get our offline service again? Wi...

Casual Listener

Only have 1 device (pc), downloaded about 700 songs that we've been listening offline. But this morning we got a msg saying that our "offline was withdrawn". We're signed up with the Premium service....

Nico

Community Legend

826 Views

3 replies

0 likes

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all songs option

All songs option available on Android app but not on squeezebox touch with spotty

Casual Listener

All songs option available on Android app but not on squeezebox touch with spotty

Nico

Community Legend

298 Views

1 replies

0 likes

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Fonts does not scale properly on high resolution screens

Hi,Some time ago, when high resolution desktop screens (like 4k) were still relativly new, Spotify had some problems with the fonts in the Windows desktop version leading to pixly and ugly user experience. This issue was solved, and has been solved f...

Regular

Hi, Some time ago, when high resolution desktop screens (like 4k) were still relativly new, Spotify had some problems with the fonts in the Windows desktop version leading to  pixly a...

hagman22

Regular

2051 Views

1 replies

0 likes

4
font
no true type
ugly
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Spotify AutoStart settings broken

Hello. I am using Spotify under Windows 10 64bit 1709 fully patched, and even if my Spotify settings are set to not autostart after login, Spotify keeps showing up at every login. at msconfig I have no spotify services, and at Startup programs Spotif...

Newbie

Hello.   I am using Spotify under Windows 10 64bit 1709 fully patched, and even if my Spotify settings are set to not autostart after login, Spotify keeps showing up at every login.   ...

zirila

Newbie

785 Views

1 replies

0 likes

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