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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83935 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796036 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24052 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3066 Views

0 replies

4 likes

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Combined Search / Advanced Search broken

What happened to combined searches / Advanced Search ?Once upon a time Spotify provided nice search features:https://web.archive.org/web/20120704131650/http://www.spotify.com/us/about/features/advanced-search-syntax/Background: I recently updated to ...

Gig Goer

What happened to combined searches / Advanced Search ? Once upon a time Spotify provided nice search features: https://web.archive.org/web/20120704131650/http://www.spotify.com/us/about/feature...

662 Views

0 replies

3 likes

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Superuser Contribution How to get rid of foreign language songs in my discovery weekly?

I have been getting 5-10 songs in languages I don't understand for the last couple of months in my discover weekly. I listen to Russian and English songs but these songs are in some weird languages that I don't recognize. How do I get rid of them?

Regular

I have been getting 5-10 songs in languages I don't understand for the last couple of months in my discover weekly. I listen to Russian and English songs but these songs are in some weird languages t...

jhk9

Newbie

35472 Views

11 replies

52 likes

Windows
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Lost Spotify Playlists (I didn't delete them either)

Hi!So my issue is that I had to sign out of all my accounts due to a bug and my father who had Spotify Premium via Premium Family ended up losing all his playlists. I've tried sending him another invite to see if we had the wrong account, however not...

Casual Listener

Hi! So my issue is that I had to sign out of all my accounts due to a bug and my father who had Spotify Premium via Premium Family ended up losing all his playlists. I've tried sending him another i...

the_cp

Regular

1010 Views

3 replies

0 likes

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streaming to bluetooth headset

Hi thereI'm new on Sptify and I wondered: the streaming to a bluetooth headset (from desktop computer) is it included in the free membership or do you have to get the Premium membership?If it's included in the free memberhip, can someone pls tell me ...

Newbie

Hi there I'm new on Sptify and I wondered: the streaming to a bluetooth headset (from desktop computer) is it included in the free membership or do you have to get the Premium membership? If it's i...

489 Views

0 replies

0 likes

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Nothing plays. This song is not available. If you have the file...message.

I have a new 2TB SSD drive a downloaded Spotify. It worked perfectly for one day. I do not download I listen online? I checked and the offline is not checked. I have read simular issues without sucess. I have removed Spotify and installed it again. N...

Casual Listener

I have a new 2TB SSD drive a downloaded Spotify. It worked perfectly for one day. I do not download I listen online? I checked and the offline is not checked. I have read simular issues without ...

songassistant

Composer

877 Views

7 replies

0 likes

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  • 7 replies
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Download all songs on desktop

Why is it possible to download all my songs saved in the library on mobile devices but not on desktop-version?

Newbie

Why is it possible to download all my songs saved in the library on mobile devices but not on desktop-version?

reijin

Newbie

30181 Views

5 replies

9 likes

Windows
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  • 9 likes

Local files, show all songs by artist

Hi, I have the latest version of Spotify on Windows 10. When I play local files, I can no longer click on the currently playing artist, under the album art in the lower left corner in order to display all the songs I have by that artist in the main w...

Casual Listener

Hi, I have the latest version of Spotify on Windows 10. When I play local files, I can no longer click on the currently playing artist, under the album art in the lower left corner in order to displa...

1186 Views

0 replies

0 likes

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Download Toggle Missing from Songs

I cant play my music offline because the download toggle is missing in the songs list. I updated the desktop app and this happened. I checked the community and found the same issue in this thread: https://community.spotify.com/t5/Desktop-Mac-old/Down...

Newbie

I cant play my music offline because the download toggle is  missing in the songs list. I updated the desktop app and this happened. I checked the community and found the same issue in this...

hitex

Newbie

3158 Views

2 replies

0 likes

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Solved!! Can't play sounds via sound card but okay with bluetooth

Hi, I've been using Spotify on Windows 10 (with Soundblaster USB) without issue for ages but this morning when I try to play songs I get the error message "Can't play the current song" for all songs. If I switch on my Bluetooth headphones then the so...

Casual Listener

Hi,   I've been using Spotify on Windows 10 (with Soundblaster USB) without issue for ages but this morning when I try to play songs I get the error message "Can't play the current song" for a...

StevensMusic

Casual Listener

1074 Views

1 replies

0 likes

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Spotify keeps pausing

Hi guys, I have been a premium user for a few years by now and this is the first time I've experienced this kind of bug. My spotify keeps pausing at each 10-15 seconds, I tryied every solutions in similar posts but none of them worked for me. Does an...

Casual Listener

Hi guys, I have been a premium user for a few years by now and this is the first time I've experienced this kind of bug. My spotify keeps pausing at each 10-15 seconds, I tryied every solutions in si...

justmagir

Casual Listener

929 Views

2 replies

0 likes

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Spotify Pc automatically changes to Spotify windows 10 store... how do i fix it?

I have problems whit the w10 version of spotify, i want to install the exe archive but it changes automatically to the w10 version

Casual Listener

I have problems whit the w10 version of spotify, i want to install the exe archive but it changes automatically to the w10 version

dancyfits

Regular

1130 Views

3 replies

0 likes

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Spotify not playing songs/playlists

I'm on the browser version of Spotify and when I click any song or playlist, it doesn't play. I know it's not a connection or audio issue, because it literally doesn't show as playing on the bottom of the screen. It is also not an issue with the brow...

Newbie

I'm on the browser version of Spotify and when I click any song or playlist, it doesn't play. I know it's not a connection or audio issue, because it literally doesn't show as playing on the bottom o...

381 Views

0 replies

0 likes

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Banner Ads Playing Sound Over Music

The advertisements which play between songs are fine. However, there has been at least one banner ad which has played sound while I was listening to music. That is unacceptable. I think it was a Tyson's ad. I don't have a problem with ads, per se, I ...

Casual Listener

The advertisements which play between songs are fine.  However, there has been at least one banner ad which has played sound while I was listening to music.  That is unacceptable.  I t...

NINET9LES

Newbie

1037 Views

4 replies

1 likes

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Solved!! spotify not working windows 10

It's been over a week that music is not playing at all through the spotify app . I think it all started after a recent update - although it shows that songs are playing normally (so no signs of trouble or anything) I can't hear a thing. I am not faci...

Casual Listener

It's been over a week that music is not playing at all through the spotify app . I think it all started after a recent update - although it shows that songs are playing normally (so no signs of troub...

irenefru

Casual Listener

2579 Views

2 replies

0 likes

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Wont launch tv

I have a samsung series 6 tv and now spotify wont launch. Stuck on opening screen with just three dots moving. Have left it on for 20 minutes and has been doing the same thing for 3 weeks. Any solutions. Have deleted and reloaded the app.

Newbie

I have a samsung series 6 tv and now spotify wont launch. Stuck on opening screen with just three dots moving. Have left it on for 20 minutes and has been doing the same thing for 3 weeks. Any soluti...

278 Views

0 replies

0 likes

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A 'newbie' question...

Hi All, My understanding is that Spotify is a 'streaming' App, so even when I choose 'Add to My/Your Library' from the desktop App the music file is not actually present on my HDD - unlike when I 'buy' music from the iTunes Store or Amazon - am I cor...

Newbie

Hi All,   My understanding is that Spotify is a 'streaming' App, so even when I choose 'Add to My/Your Library' from the desktop App the music file is not actually present on my HDD - unlike w...

Bethany_Dawn

Community Legend

421 Views

1 replies

0 likes

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  • 1 replies
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Spotify freezes since windows fall creator update

Since the Windows 10 Fall Creators update both the windows 10 spotify app and the standalone spotify app keep comepletely freezing at random moments. The only way to fix the issue is to stop spotify via the task manager and rebooting spotify just wai...

Casual Listener

Since the Windows 10 Fall Creators update both the windows 10 spotify app and the standalone spotify app keep comepletely freezing at random moments. The only way to fix the issue is to stop spotify ...

437 Views

0 replies

0 likes

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How do you search for a specific song within a playlist?

So far I find Spotify unintuitive and lacking regarding the most basic features you'd expect from a music player app. By pressing CTRL + F I can only search for a specific artist. I would like to be able to search songs by words in the title. Is this...

Newbie

So far I find Spotify unintuitive and lacking regarding the most basic features you'd expect from a music player app.  By pressing CTRL + F I can only search for a specific artist. I would li...

936 Views

0 replies

0 likes

Search
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windows 10 app login problem.

i recendly had the popup that I were offline, even tho i had internet. After closing the app and opening it again I was still offline. After logging out and back in again it I was still offline. so I re-installed the app. When I enter my correct user...

Regular

i recendly had the popup that I were offline, even tho i had internet. After  closing the app and opening it again I was still offline. After logging out and back in again it I was still offline...

Sebasty

Community Legend

2664 Views

16 replies

1 likes

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  • 16 replies
  • 1 likes

[Windows 10] No Internet Connection (error code:4)

Hey, I've been having an issue for the past few weeks with the Windows 10 application of Spotify exclusively. When I first installed Spotify it was working fine, but for the past few weeks I've been unable to play anything whatsoever or even load the...

Newbie

Hey, I've been having an issue for the past few weeks with the Windows 10 application of Spotify exclusively. When I first installed Spotify it was working fine, but for the past few weeks I've been ...

2924 Views

0 replies

33 likes

  • 2924 Views
  • 0 replies
  • 33 likes