Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83123 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
788675 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
21974 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Hi thereI'm new on Sptify and I wondered: the streaming to a bluetooth headset (from desktop computer) is it included in the free membership or do you have to get the Premium membership?If it's included in the free memberhip, can someone pls tell me ...
Hi there I'm new on Sptify and I wondered: the streaming to a bluetooth headset (from desktop computer) is it included in the free membership or do you have to get the Premium membership? If it's i...
489 Views
0 replies
0 likes
I have a new 2TB SSD drive a downloaded Spotify. It worked perfectly for one day. I do not download I listen online? I checked and the offline is not checked. I have read simular issues without sucess. I have removed Spotify and installed it again. N...
I have a new 2TB SSD drive a downloaded Spotify. It worked perfectly for one day. I do not download I listen online? I checked and the offline is not checked. I have read simular issues without ...
Composer
873 Views
7 replies
0 likes
Why is it possible to download all my songs saved in the library on mobile devices but not on desktop-version?
Why is it possible to download all my songs saved in the library on mobile devices but not on desktop-version?
Newbie
30177 Views
5 replies
9 likes
Hi, I have the latest version of Spotify on Windows 10. When I play local files, I can no longer click on the currently playing artist, under the album art in the lower left corner in order to display all the songs I have by that artist in the main w...
Hi, I have the latest version of Spotify on Windows 10. When I play local files, I can no longer click on the currently playing artist, under the album art in the lower left corner in order to displa...
1186 Views
0 replies
0 likes
I cant play my music offline because the download toggle is missing in the songs list. I updated the desktop app and this happened. I checked the community and found the same issue in this thread: https://community.spotify.com/t5/Desktop-Mac-old/Down...
I cant play my music offline because the download toggle is missing in the songs list. I updated the desktop app and this happened. I checked the community and found the same issue in this...
Newbie
3153 Views
2 replies
0 likes
Hi, I've been using Spotify on Windows 10 (with Soundblaster USB) without issue for ages but this morning when I try to play songs I get the error message "Can't play the current song" for all songs. If I switch on my Bluetooth headphones then the so...
Hi, I've been using Spotify on Windows 10 (with Soundblaster USB) without issue for ages but this morning when I try to play songs I get the error message "Can't play the current song" for a...
Casual Listener
1073 Views
1 replies
0 likes
Hi guys, I have been a premium user for a few years by now and this is the first time I've experienced this kind of bug. My spotify keeps pausing at each 10-15 seconds, I tryied every solutions in similar posts but none of them worked for me. Does an...
Hi guys, I have been a premium user for a few years by now and this is the first time I've experienced this kind of bug. My spotify keeps pausing at each 10-15 seconds, I tryied every solutions in si...
Casual Listener
928 Views
2 replies
0 likes
I have problems whit the w10 version of spotify, i want to install the exe archive but it changes automatically to the w10 version
I have problems whit the w10 version of spotify, i want to install the exe archive but it changes automatically to the w10 version
Regular
1126 Views
3 replies
0 likes
I'm on the browser version of Spotify and when I click any song or playlist, it doesn't play. I know it's not a connection or audio issue, because it literally doesn't show as playing on the bottom of the screen. It is also not an issue with the brow...
I'm on the browser version of Spotify and when I click any song or playlist, it doesn't play. I know it's not a connection or audio issue, because it literally doesn't show as playing on the bottom o...
380 Views
0 replies
0 likes
The advertisements which play between songs are fine. However, there has been at least one banner ad which has played sound while I was listening to music. That is unacceptable. I think it was a Tyson's ad. I don't have a problem with ads, per se, I ...
The advertisements which play between songs are fine. However, there has been at least one banner ad which has played sound while I was listening to music. That is unacceptable. I t...
Newbie
1024 Views
4 replies
1 likes
It's been over a week that music is not playing at all through the spotify app . I think it all started after a recent update - although it shows that songs are playing normally (so no signs of trouble or anything) I can't hear a thing. I am not faci...
It's been over a week that music is not playing at all through the spotify app . I think it all started after a recent update - although it shows that songs are playing normally (so no signs of troub...
Casual Listener
2577 Views
2 replies
0 likes
I have a samsung series 6 tv and now spotify wont launch. Stuck on opening screen with just three dots moving. Have left it on for 20 minutes and has been doing the same thing for 3 weeks. Any solutions. Have deleted and reloaded the app.
I have a samsung series 6 tv and now spotify wont launch. Stuck on opening screen with just three dots moving. Have left it on for 20 minutes and has been doing the same thing for 3 weeks. Any soluti...
278 Views
0 replies
0 likes
Hi All, My understanding is that Spotify is a 'streaming' App, so even when I choose 'Add to My/Your Library' from the desktop App the music file is not actually present on my HDD - unlike when I 'buy' music from the iTunes Store or Amazon - am I cor...
Hi All, My understanding is that Spotify is a 'streaming' App, so even when I choose 'Add to My/Your Library' from the desktop App the music file is not actually present on my HDD - unlike w...
Community Legend
416 Views
1 replies
0 likes
Since the Windows 10 Fall Creators update both the windows 10 spotify app and the standalone spotify app keep comepletely freezing at random moments. The only way to fix the issue is to stop spotify via the task manager and rebooting spotify just wai...
Since the Windows 10 Fall Creators update both the windows 10 spotify app and the standalone spotify app keep comepletely freezing at random moments. The only way to fix the issue is to stop spotify ...
437 Views
0 replies
0 likes
So far I find Spotify unintuitive and lacking regarding the most basic features you'd expect from a music player app. By pressing CTRL + F I can only search for a specific artist. I would like to be able to search songs by words in the title. Is this...
So far I find Spotify unintuitive and lacking regarding the most basic features you'd expect from a music player app. By pressing CTRL + F I can only search for a specific artist. I would li...
934 Views
0 replies
0 likes
i recendly had the popup that I were offline, even tho i had internet. After closing the app and opening it again I was still offline. After logging out and back in again it I was still offline. so I re-installed the app. When I enter my correct user...
i recendly had the popup that I were offline, even tho i had internet. After closing the app and opening it again I was still offline. After logging out and back in again it I was still offline...
Community Legend
2640 Views
16 replies
1 likes
Hey, I've been having an issue for the past few weeks with the Windows 10 application of Spotify exclusively. When I first installed Spotify it was working fine, but for the past few weeks I've been unable to play anything whatsoever or even load the...
Hey, I've been having an issue for the past few weeks with the Windows 10 application of Spotify exclusively. When I first installed Spotify it was working fine, but for the past few weeks I've been ...
2923 Views
0 replies
33 likes
As mentioned above, my Spotify keep crashing after a couple minutes after being opened and I can't uninstall it. I went to Control Panel\Programs\Programs and Features and tried to uninstall Spotify, but it said "the uninstaller failed start". Anyone...
As mentioned above, my Spotify keep crashing after a couple minutes after being opened and I can't uninstall it. I went to Control Panel\Programs\Programs and Features and tried to unin...
Casual Listener
7886 Views
5 replies
0 likes
After the most recent update my keyboard shortcuts (Fn - play/pause and skip track buttons) don't work unless Spotify app is focused. Please can this be fixed, it used to work so well. Now I'm less efficient at skipping and pausing! EDIT: Todays new ...
After the most recent update my keyboard shortcuts (Fn - play/pause and skip track buttons) don't work unless Spotify app is focused. Please can this be fixed, it used to work so well. Now I...
3028 Views
0 replies
9 likes
Lately, moving the Spotify-window between my two monitor has been a big hassle.My setup is a 1920x1200 screen in the middle, with a 1200x1900 portair screen on each side.When I have spotify maximized in the center screen and drag it to the top of the...
Lately, moving the Spotify-window between my two monitor has been a big hassle. My setup is a 1920x1200 screen in the middle, with a 1200x1900 portair screen on each side. When I have spo...
Regular
873 Views
1 replies
4 likes
