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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150672 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138637 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11283 Views

1 replies

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In Windows Webplayer Left side column, How can I SORT My Playlist to appear A thru Z?

I cannot find a way to SORT my Playlist to appear with "A" name list at the TOP and "Z" named list at the bottom. By default it appears with Z thru A which is not how I want to see them. Why would anyone want Z thru A? So how do I sort these my way, ...

Casual Listener

I cannot find a way to SORT my Playlist to appear with "A" name list at the TOP and "Z" named list at the bottom. By default it appears with Z thru A which is not how I want to see them. Why would an...

MaxieWoxy

Roadie

424 Views

2 replies

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Dowload playlist songs

Hay alguna forma de poder habilitar la descarga de esta carpeta en pc?  

Newbie

Hay alguna forma de poder habilitar la descarga de esta carpeta en pc?    

leodreyer

Roadie

4214 Views

1 replies

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Cant unlike songs from radio

I'm not able to unlike a song from a radio station on PC spotify. Same with mobile version. Any idea why?

Newbie

I'm not able to unlike a song from a radio station on PC spotify. Same with mobile version. Any idea why?

leodreyer

Roadie

590 Views

1 replies

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Solved!! Not able to sign in on the Spotify program?

I am not able to sign in at all. It keeps telling me "The username or password is incorrect. (ERRORCODE 3)" I can sign in on the Spotify Web Player. I tried checking my firewall, it is not blocked. I uninstalled then reinstalled Spotify, still wont l...

Regular

I am not able to sign in at all. It keeps telling me "The username or password is incorrect. (ERRORCODE 3)" I can sign in on the Spotify Web Player. I tried checking my firewall, it is not blocked. I...

leodreyer

Roadie

991 Views

2 replies

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Music being deleted off of my playlists

I noticed that the entire album "Everybody Loves a Happy Ending" by Tears for Fears is now unavailable on Spotify. I also noticed that almost all of the music by Mt. Wolf I added to my playlits are gone. I am wondering why this is happening and if th...

Newbie

I noticed that the entire album "Everybody Loves a Happy Ending" by Tears for Fears is now unavailable on Spotify. I also noticed that almost all of the music by Mt. Wolf I added to my playlits are g...

414 Views

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Can no longer download and play playlists with local files on iPhone

So this has annoyed me for quite a while now; I used to be able to easily download and play playlists containing local files from Spotify on my computer on my Spotify app on my iPhone. But some time last year the feature dissapeared for me. I used to...

Casual Listener

So this has annoyed me for quite a while now; I used to be able to easily download and play playlists containing local files from Spotify on my computer on my Spotify app on my iPhone. But some time ...

powerpoll

Newbie

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1 replies

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How to be published as a top listener?

So I've seen a few posts in the past showing that there is an option to be published as a top listener if you are linked to last.fm. However, I don't see that option anywhere (even when I go to edit and then preferences). Any help would be greatly ap...

Newbie

So I've seen a few posts in the past showing that there is an option to be published as a top listener if you are linked to last.fm. However, I don't see that option anywhere (even when I go to edit ...

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Spotify freezing laptop

Everyone I open spotify it loads for a while and than my whole laptop freezes. I know this is a spotify issue because it works just fine without spotify usage. This has been happening for a week now and any help would be appreciated.

Newbie

Everyone I open spotify it loads for a while and than my whole laptop freezes. I know this is a spotify issue because it works just fine without spotify usage.    This has been happening ...

feelikeastrangr

Community Legend

1438 Views

1 replies

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Artist Selection in "Web Player"

HELLODoes anyone know how to get the library of saved "Artists" to appear in the web player?? I have a list of artists in my app, but since I can only access "Web Player" at work I would like to know how to access the same list of artists I have in t...

Regular

HELLO Does anyone know how to get the library of saved "Artists" to appear in the web player??   I have a list of artists in my app, but since I can only access "Web Player" at work I would l...

Sebasty

Community Legend

1363 Views

6 replies

1 likes

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(Windows laptop) Spotify pauzes auto when paring with bluetoothspeaker

Hello, I upgraded from a JBL GO to a JBL Charge 3 but if i connect my laptop with a JBl Charge 3 speaker. And play a song on Spotify, It will auto pauz and if i hit play it pauzes again after 1 second etc... If i use windows mediaplayer,winrar or you...

Newbie

Hello,   I upgraded from a JBL GO to a JBL Charge 3 but if i connect my laptop with a JBl Charge 3 speaker. And play a song on Spotify, It will auto pauz and if i hit play it pauzes again afte...

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Superuser Contribution Followed artists have less songs than when you search for an artist

This problem is on my windows desktop app and android, I think it's an issue with spotify not any particular platform. When I search for an artist via the 'search' bar I get taken to the artists page, containing a list of popular songs, and then a li...

Casual Listener

This problem is on my windows desktop app and android, I think it's an issue with spotify not any particular platform.   When I search for an artist via the 'search' bar I get taken to the art...

Thomhayes

Visitor

2011 Views

7 replies

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Solved!! Broken/Glitched Calendar

"in 8 years" that's what the date says for each song I added into my playlist today. I can't seem to fix this.

Regular

"in 8 years" that's what the date says for each song I added into my playlist today. I can't seem to fix this.

AngryClient

Regular

889 Views

1 replies

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I can't login to Spotify from my desktop

Hello For some reason I cannot login to Spotify from my desktop.. The internet works fine, but when I go to the login page and enter my username and password the entire screen fades and everything just freezes?? Please Help!! It has been frozen for t...

Regular

Hello    For some reason I cannot login to Spotify from my desktop..  The internet works fine, but when I go to the login page and enter my username and password the entire screen fa...

Nanakidagger

Casual Listener

12131 Views

20 replies

12 likes

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Restore the "Your Top Songs 2015" playlist

Hi, I've been looking for some time on how to restore a really old playlist, namely my "Your Top Songs 2015" playlist. It's old enough to not show up on the restore old playlist-page. If I recall correctly it was also before this account was changed ...

Casual Listener

Hi,   I've been looking for some time on how to restore a really old playlist, namely my "Your Top Songs 2015" playlist. It's old enough to not show up on the restore old playlist-page. If I r...

Bethany_Dawn

Community Legend

8136 Views

1 replies

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Solved!! WEB PLAYER STUCK

My web player is stuck with the repeat one song control active but I can't hit it or neither of the other controls. Basically I can't use the player anymore.

Casual Listener

My web player is stuck with the repeat one song control active but I can't hit it or neither of the other controls. Basically I can't use the player anymore.

RAC7

Newbie

4682 Views

6 replies

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System tray icon issue

My spotify when closed isnt showing a system tray icon even though its still playing and option is checked. is there an update today fix?

Newbie

My spotify when closed isnt showing a system tray icon even though its still playing and option is checked. is there an update today fix?

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Spotify desktop for Windows will not recognize my Samsung TV

I've seen this posted in other threads but not in a recent one so I'm starting this topic anew: Spotify desktop for Windows 10 has stopped recognizing my Samsung TV UHDTV MU8000. It has been working fine since I got my new laptop two months ago. Now,...

Newbie

I've seen this posted in other threads but not in a recent one so I'm starting this topic anew:   Spotify desktop for Windows 10 has stopped recognizing my Samsung TV UHDTV MU8000. It has been...

469 Views

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Cant sign in to windows desktop app

signed up to spotify 3 weeks ago. im unable to access the app on my pc. i put my username and email in and then it just sits there and nothing happens. any help would be appreciated.

Casual Listener

signed up to spotify 3 weeks ago.  im unable to access the app on my pc.  i put my username and email in and then it just sits there and nothing happens.   any help would be apprecia...

367 Views

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I can't find my saved songs

Hi,I have saved a bunch of songs and albums, but now when I go to my "Songs" or "Albums" page they do not show up there. If I go to one of my playlists or an artist profile, songs that I have saved still show the checkmark, but then they aren't there...

Casual Listener

Hi, I have saved a bunch of songs and albums, but now when I go to my "Songs" or "Albums" page they do not show up there. If I go to one of my playlists or an artist profile, songs that I have saved...

MusicalAesthete

Casual Listener

1967 Views

2 replies

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How to add song to playlist?

When I go to a song, the three little dots produce eight options, such as 'make secret' or 'share.' But I don't get 'add to playlist' I have watched the instructional videos. In those, clicking on the three dots produces 'add to playlist,' but I am n...

Newbie

When I go to a song, the three little dots produce eight options, such as 'make secret' or 'share.' But I don't get 'add to playlist' I have watched the instructional videos. In those, clicking on th...

Sebasty

Community Legend

527 Views

1 replies

0 likes

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