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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Qeltar

Casual Listener

14517 Views

111 replies

52 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2104 Views

16 replies

3 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5145 Views

40 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9804 Views

0 replies

4 likes

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can't reinstall spotify

Hello,i can't reinstall spotify when i click to uninstall window pop out with message, spotify has stopped working.I have problem, i don't get any new music in my discoveries i am not in offline mode or private session so i am trying reinstall spotif...

Regular

Hello, i can't reinstall spotify when i click to uninstall window pop out with message, spotify has stopped working. I have problem, i don't get any new music in my discoveries i am not in offline ...

empleat

Regular

1258 Views

6 replies

0 likes

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Bluetooth

Hi,Spotfy does not connect with my bluetooth devices ( speakers etc. ) while all other apps ( Itunes etc.) do so in the same session.Acer Laptop Win 10Thanks for helpinggebererinnsbruck austria

Newbie

Hi, Spotfy does not connect with my bluetooth devices ( speakers etc. ) while all other apps ( Itunes etc.) do so in the same session. Acer Laptop Win 10 Thanks for helping geberer innsbruck aus...

379 Views

0 replies

0 likes

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Superuser Contribution Spotify player and Tumblr

OK, just a few minutes ago, I posted a song on Tumblr and apparently the player is not responding, you have to go to the Spotify link to get the song. Like what is going on right now???

Regular

OK, just a few minutes ago, I posted a song on Tumblr and apparently the player is not responding, you have to go to the Spotify link to get the song. Like what is going on right now???

BadMan125

Regular

1247 Views

2 replies

0 likes

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Changes Won't Save

When I go to change my profile or the playlist cover it wont stay changed and when ever I go back into Spotify it is still my facebook profile picture and the playlist is still just the first couple songs that are in the playlist. I'm just wondering ...

Newbie

When I go to change my profile or the playlist cover it wont stay changed and when ever I go back into Spotify it is still my facebook profile picture and the playlist is still just the first couple ...

sophiaalexandra

Newbie

559 Views

1 replies

0 likes

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Not able to play songs

So today, only on my laptop I am unable to play my music. I get the error message of this song is not unavailable. If you have the file on your computer you can import it. I know the songs are on spotify as I can play them on any device. I have unins...

Newbie

So today, only on my laptop I am unable to play my music. I get the error message of this song is not unavailable. If you have the file on your computer you can import it. I know the songs are on spo...

phan_times

Community Legend

745 Views

1 replies

0 likes

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Blank Screen

So when I left my laptop closed to go to sleep, I woke up opening Spotify and it had a blank screen. I tried uninstalling it and reopening it sometimes and it will always open but with a blank screen. Help please.

Casual Listener

So when I left my laptop closed to go to sleep, I woke up opening Spotify and it had a blank screen. I tried uninstalling it and reopening it sometimes and it will always open but with a blank screen...

sebster2004

Casual Listener

656 Views

2 replies

0 likes

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Incorrect labeling of explicit songs

I have run into a few songs that are labeled as Explicit even though the song has no words in it at all, its just ambient music. So unless there is some demonic message when you play it backwards, you've mislabeled it. This has happened a few times, ...

Newbie

I have run into a few songs that are labeled as Explicit even though the song has no words in it at all, its just ambient music.  So unless there is some demonic message when you play it backwar...

JMCOfficial

Casual Listener

2116 Views

1 replies

3 likes

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Quality of playback changes when Spotify is minimized.

I noticed that when I am using any other program other than Spotify, the quality of the music in my headphones changes... I scoured The Community's threads on the subject and only found discussions/fixes for volume changes. My volume stays pretty con...

Newbie

I noticed that when I am using any other program other than Spotify, the quality of the music in my headphones changes... I scoured The Community's threads on the subject and only found discussions/f...

434 Views

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Issue using android app to control Spotify on Windows 10

Hello, I've encountered a really frustrating issue, when using the android phone app to control Spotify on Windows 10 if I play a random song from the "Songs" library with shuffle on, it only plays songs from about 3 albums and not all my songs withi...

Newbie

Hello,   I've encountered a really frustrating issue, when using the android phone app to control Spotify on Windows 10 if I play a random song from the "Songs" library with shuffle on, it onl...

336 Views

0 replies

0 likes

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Spotify response time is ridiculously long

Just lately spotify response time to my 'commands' was delayed to 20 second until the action is occuring :lets say : pressing play/getting into a playlist/moving the timebar of the song - a 20 sec delay till it occur anything i can do to solve it? i'...

Casual Listener

Just lately spotify response time to my 'commands' was delayed to 20 second until the action is occuring : lets say : pressing play/getting into a playlist/moving the timebar of the song - a 20 sec ...

Riverbank_Hank

Music Fan

1272 Views

1 replies

0 likes

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Is there a place to post content issues?

Dunno where else to ask so here goes... I'm attempting to listen to an Oliver Nelson album 'Stolen Moments'. i search for the album, get to the album page, and the page shows 200+ songs attributed to the album title 'stolen moments'. I'm guessing tha...

Casual Listener

Dunno where else to ask   so here goes...   I'm attempting to listen to an Oliver Nelson album 'Stolen Moments'. i search for the album, get to the album page, and the page shows 200...

objective1

Casual Listener

549 Views

2 replies

0 likes

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Most of my Playlists are GONE.

I had to change my password and now over half of my playlists are gone from my desk top (I didn't delete them, they are just gone), they are still on my phone and still play on my phone but are not on my desk top.

Newbie

I had to change my password and now over half of my playlists are gone from my desk top (I didn't delete them, they are just gone), they are still on my phone and still play on my phone but are not o...

Sebasty

Community Legend

500 Views

1 replies

0 likes

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Solved!! How exactly do you re-organize the list of your library?

I have a bunch of songs on my library. I am wanting to re-organize the order in a custom order, not just by date added or anything like that. I would like to make the playlist how I would like it without having to remove all my songs and re-add them....

Casual Listener

I have a bunch of songs on my library. I am wanting to re-organize the order in a custom order, not just by date added or anything like that. I would like to make the playlist how I would like it wit...

RobertLoblaw

Music Fan

6155 Views

4 replies

1 likes

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A 30-second preview song is gone on Facebook.

I try to share a song on Facebook. It suppose to have a play button with 30 seconds preview song like every time but it doesn't show a playable spotify link anymore, it's just a regular link and doesn't say anything,How can I fix this?Please help.

Newbie

I try to share a song on Facebook. It suppose to have a play button with 30 seconds preview song like every time but it doesn't show a playable spotify link anymore, it's just a regular link and does...

819 Views

0 replies

8 likes

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Browse on website version

How do you browse on the website version of Spotify? I can't seem to find the link

Casual Listener

How do you browse on the website version of Spotify? I can't seem to find the link

Sebasty

Community Legend

800 Views

3 replies

0 likes

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Albums disappeared

Hi, Don't know why but I can't find some albums or songs that I used to have while I checked it in another account and it appears there. One example, Manel (Spanish band) I just can se the last two albums while my friend has all of them. Or Marlon Ro...

Casual Listener

Hi,   Don't know why but I can't find some albums or songs that I used to have while I checked it in another account and it appears there.  One example, Manel (Spanish band) I just can s...

Nico

Community Legend

635 Views

3 replies

0 likes

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Some song and album titles shown with asian-looking characters in Discover Weekly playlist

They say that a picture tells more than a thousand words, so I'll start with a picture:I have only seen this on the Discover Weekly playlist, for some strange reason. This is a screenshot using the Windows 10 app, but it appears just the same in the ...

Casual Listener

They say that a picture tells more than a thousand words, so I'll start with a picture: I have only seen this on the Discover Weekly playlist, for some strange reason. This is a screenshot using...

EnhancedX

Casual Listener

1417 Views

1 replies

2 likes

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File -> Import Playlist -> Windows Media Player

Hello Spotify, Does the command that I entered into the subject line above work or not? If you have a problem or have messed up, please say so. The silence out here is deafening. I have a few WMP playlists that did import some time ago. Not sure when...

Newbie

Hello Spotify,   Does the command that I entered into the subject line above work or not?    If you have a problem or have messed up, please say so. The silence out here is deafeni...

SkyHikeR

Newbie

1087 Views

2 replies

0 likes

Windows
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impossible d'utiliser equalify sur pc

BonjourJ'ai telecharge la derniere version d'equalify , et apres le lancement de spotify , il n'apparait nul part.Sur pc et w10Quelqu'un peut m'aider , merci

Newbie

Bonjour J'ai telecharge la derniere version d'equalify , et apres le lancement de spotify , il n'apparait nul part. Sur pc et w10 Quelqu'un peut m'aider , merci

614 Views

0 replies

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All sorts of problems(windows 7)

So I have the issue where my spotify window is completely black whenever I open it except for the "file edit view" barI followed the online solutions such as checks my drivers(they are up to date), turn off hardware acceleration, run as admin, and re...

Newbie

So I have the issue where my spotify window is completely black whenever I open it except for the "file edit view" bar I followed the online solutions such as checks my drivers(they are up to date),...

552 Views

0 replies

0 likes

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