Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
14516 Views
111 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2104 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5144 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I am currently living in Germany, and I noticed that I can't access the original soundtrack from the movie Moana, I can only listen to the one where they changed her name to Vaiana for some reason. Is there a work around for this? And what is the rea...
I am currently living in Germany, and I noticed that I can't access the original soundtrack from the movie Moana, I can only listen to the one where they changed her name to Vaiana for some...
Newbie
7570 Views
8 replies
2 likes
i downloaded a song on my work computer. it showed up in windows media player, put it in my playlist, and it's there but in a darker font. it appears on my cellphone. just got home, opened my laptop and it is not on my playlist or my media player. i ...
i downloaded a song on my work computer. it showed up in windows media player, put it in my playlist, and it's there but in a darker font. it appears on my cellphone. just got home,...
661 Views
0 replies
0 likes
helloi've recently installed a fresh Windows 10 and Spotify. But the overlay when i change sound levels is not shown. There isnt a option about that neither. Is it a bug or is it removed ?
hello i've recently installed a fresh Windows 10 and Spotify. But the overlay when i change sound levels is not shown. There isnt a option about that neither. Is it a bug or is it removed ?
Roadie
12023 Views
5 replies
0 likes
Hello, I've been having an issue with the trackpad, and everytime I try to use it, it doesn't work properly, I only use it to get to the bottom of my playlist. It's super sensitive and very fast, it's impossible to go just 1 line below. Now with keyb...
Hello, I've been having an issue with the trackpad, and everytime I try to use it, it doesn't work properly, I only use it to get to the bottom of my playlist. It's super sensitive and very fast, it'...
670 Views
0 replies
0 likes
I've tried both versions of your Electron app, the standalone win32 and the Windows Store win32. It seems likely that after an audio output change, the Spotify app starts to become unresponsive. Coming out of sleep mode, or going between my audio and...
I've tried both versions of your Electron app, the standalone win32 and the Windows Store win32. It seems likely that after an audio output change, the Spotify app starts to become unresponsive. Comi...
839 Views
0 replies
1 likes
Hi, Today morning i made a collaborative playlists in order to have fun with my friends and enjoying our music. However, when share this playlist they were not able to add their music, the playlist was seen as an normal (not collaborative) playlist. ...
Hi, Today morning i made a collaborative playlists in order to have fun with my friends and enjoying our music. However, when share this playlist they were not able to add their music, the playlist w...
Casual Listener
956 Views
1 replies
1 likes
This is going to be a long post but the bug is quite complicated but also quite annoying. I bought the new Plantronics Backbeat Pro 2 which can connect to two devices at once and it will switch between the inputs depending on which source is playing ...
This is going to be a long post but the bug is quite complicated but also quite annoying. I bought the new Plantronics Backbeat Pro 2 which can connect to two devices at once and it will swi...
Newbie
22152 Views
16 replies
2 likes
Hello, I've already done some searching on here to find similar problems to mine and tried the solutions as a result none of them have worked. I've been on premium for more than a year now and recently my spotify music on all my devices phone and des...
Hello, I've already done some searching on here to find similar problems to mine and tried the solutions as a result none of them have worked. I've been on premium for more than a year now and...
Casual Listener
3787 Views
2 replies
0 likes
Anyone know of a service comparable to Spotify? I'm about to lose my **bleep** mind with this "account being used somewhere else" BS. If it was a free service maybe but I'm not seeing them do aything to rectify the situation.
Anyone know of a service comparable to Spotify? I'm about to lose my **bleep** mind with this "account being used somewhere else" BS. If it was a free service maybe but I'm not seeing them do aything...
Casual Listener
673 Views
2 replies
0 likes
Hi,with the webplayer (google chrome) I can't add a song to any playlist, all other functions work normally.With spotify app on the mobile phone all functions work like it should be.Do not understand which issue causes that problem.Thanks for your he...
Hi, with the webplayer (google chrome) I can't add a song to any playlist, all other functions work normally. With spotify app on the mobile phone all functions work like it should be. Do not unde...
1938 Views
0 replies
20 likes
Moving this to the "Web Player" section - I'd delete this if I could! Previously, under "Your Music > Albums" the only albums that would show up were ones that you had explicitly saved. As of 20/02/2018 this appears to have changed for me - there are...
Moving this to the "Web Player" section - I'd delete this if I could! Previously, under "Your Music > Albums" the only albums that would show up were ones that you had explicitly saved. A...
551 Views
0 replies
0 likes
Apparently songs and albums are connected in your library. If you add an album all the songs of the album are added. If you add a song, the album is added. BUT if you delete the album all the songs are gone and if you delete all the songs, the album ...
Apparently songs and albums are connected in your library. If you add an album all the songs of the album are added. If you add a song, the album is added. BUT if you delete the album all the songs a...
559 Views
0 replies
0 likes
I have some playlists in folders. Can't add songs to them, the playlists are not appearing even though they are there. See the screen shots. You can see on the left that there are playlists in the folder, but in the drop down menu I just get a blank ...
I have some playlists in folders. Can't add songs to them, the playlists are not appearing even though they are there. See the screen shots. You can see on the left that there are playlists in the fo...
Roadie
2703 Views
8 replies
1 likes
my audio crackles for half a second twice or so every song. it's not totally annoying but i would like it to stop. if it helps i use bluetooth headphones
my audio crackles for half a second twice or so every song. it's not totally annoying but i would like it to stop. if it helps i use bluetooth headphones
Community Legend
443 Views
1 replies
0 likes
looking for directions to down laod a playlist to my windows based PC and then copy music to MP3 player
looking for directions to down laod a playlist to my windows based PC and then copy music to MP3 player
Community Legend
8660 Views
1 replies
0 likes
I use Spotify Desktop for Windows and apparently there is no feature to let me view what playlist I'm playing and go to it. On mobile, it shows as "playing from playlist: [Playlist Name]" but on desktop, it's impossible. I can't click "back" button t...
I use Spotify Desktop for Windows and apparently there is no feature to let me view what playlist I'm playing and go to it. On mobile, it shows as "playing from playlist: [Playlist Name]" but on desk...
Casual Listener
1245 Views
4 replies
0 likes
I'm a songwriter, artist and producer. One of my tracks was recently distributed to all the digital download and streaming platforms. The track quality is great on all the platforms except Spotify. The track sounds very different on Spotify. I don't ...
I'm a songwriter, artist and producer. One of my tracks was recently distributed to all the digital download and streaming platforms. The track quality is great on all the platforms except Spotify. T...
Spotify Star
15830 Views
5 replies
0 likes
I listen to spotify on my laptop almost everyday and i can also see what my friends are listening to via the friend activity side bar. However, my friends have told me that they cant see what i listen to at all, i dont show up on their friend activit...
I listen to spotify on my laptop almost everyday and i can also see what my friends are listening to via the friend activity side bar. However, my friends have told me that they cant see what i liste...
Music Fan
2246 Views
2 replies
4 likes
Pls help me my spotify is not working. When i get in my spotify it keeps saying that im offline when im not and then i can not play any music from my laptop. Each day i check to see if it will work but it has not been working for about two weeks. Pls...
Pls help me my spotify is not working. When i get in my spotify it keeps saying that im offline when im not and then i can not play any music from my laptop. Each day i check to see if it will work b...
557 Views
0 replies
0 likes
