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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81365 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777953 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18503 Views

19 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2818 Views

0 replies

4 likes

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Username is just a bunch of letters & numbers

I originally created my spotify account on my WIN10 Desktop and everything was all fine and dandy. I download the app on my phone and get the free trial for premium (since I bought an itunes card to pay for it) and it changed my username to "991hdr8s...

Newbie

I originally created my spotify account on my WIN10 Desktop and everything was all fine and dandy. I download the app on my phone and get the free trial for premium (since I bought an itunes card to ...

IguanaSetup

Community Legend

3281 Views

2 replies

1 likes

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Solved!! Playlist Image has "Unsupported Format"

I wanted to use a .png image for my playlist image, but then it says that it is in an "unsupported format". Why? What format do I use instead?This is the image I want to make my playlist image.< Image Removed >

Casual Listener

I wanted to use a .png image for my playlist image, but then it says that it is in an "unsupported format". Why? What format do I use instead? This is the image I want to make my playlist image. ...

IguanaSetup

Community Legend

10438 Views

1 replies

0 likes

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Error Code 13 (Windows 10 64-bit)

After an update a few months ago or close to that, my spotify wouldn't start, so i tried to reinstall it but i've had no luck. Suggestions i've tried that haven't worked:1. The alternate SpotifyFullSetup.exe file gets Error Code 13 also.2. Downloadin...

Newbie

 After an update a few months ago or close to that, my spotify wouldn't start, so i tried to reinstall it but i've had no luck.  Suggestions i've tried that haven't worked: 1. The alterna...

Preticle

Composer

2369 Views

1 replies

1 likes

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Volume help

I am a Spotify Premum user, and whenever I open my playlist it shows the volume bar, but whenever I click on a song it goes blank and I am unable to turn the volume on. All my songs play silent. I have tried clearing cache, restarting, everything..

Regular

I am a Spotify Premum user, and whenever I open my playlist it shows the volume bar, but whenever I click on a song it goes blank and I am unable to turn the volume on. All my songs play silent. I ha...

Preticle

Composer

434 Views

1 replies

0 likes

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  • 1 replies
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Pausing Randomly

Hey guys, So, my spotify, which is premium, keeps pausing randomly. I logged out everywhere, and I even changed my password, but it still doing it. Is there a solution that i'm just not seeing or thinking about?

Casual Listener

Hey guys,   So, my spotify, which is premium, keeps pausing randomly. I logged out everywhere, and I even changed my password, but it still doing it.  Is there a solution that i'm just...

caszriel

Composer

478 Views

2 replies

0 likes

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Removed Artists keeps coming back

So I love using the daily mixes, fantastic way to find a bunch of new artist but also there are just horrible artists. I use the option to remove artist from the daily mixes but then after about 10 mins they pop up in my list again... any ideas?

Casual Listener

So I love using the daily mixes, fantastic way to find a bunch of new artist but also there are just horrible artists. I use the option to remove artist from the daily mixes but then after about 10 m...

305 Views

0 replies

0 likes

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Song not available - Desktop only

I'm having an issue with being unable to play various songs. I'm getting a "this song is not available" message for a couple of random artists. The songs play fine through the mobile app and I know they are available in my region etc.I am a Spotify p...

Newbie

I'm having an issue with being unable to play various songs. I'm getting a "this song is not available" message for a couple of random artists. The songs play fine through the mobile app and I know t...

261 Views

0 replies

0 likes

  • 261 Views
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Solved!! Spotify doesn't connect even though the Internet connection is fine

So my Spotify app suddenly refuses to connect in Windows even though the web player works fine. It's been working fine in the current setup for 2 years but today it just died. Everything else Internet-wise is working fine. Two android Phones and an i...

Casual Listener

So my Spotify app suddenly refuses to connect in Windows even though the web player works fine. It's been working fine in the current setup for 2 years but today it just died. Everything else Interne...

Bumfred

Casual Listener

1820 Views

2 replies

0 likes

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Spotify Premium - This song isn't available.

Hello,is there a reason why the songs aren't available?I got this problem very often. I'm considering switching to TIDAL. I got "Spotify Premium Family" and it's so annoying.

Regular

Hello, is there a reason why the songs aren't available? I got this problem very often. I'm considering switching to TIDAL.   I got "Spotify Premium Family" and it's so annoying.  

dancyfits

Regular

485 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify Plays Local File that's different to the Streamed File

I am a premium user, yet Spotify prevents me from listening to a streamed file, since it believes I have a similar file in my iTunes library. The track in question shares song title and artist name, as well as the track length, yet it is a totally di...

Newbie

I am a premium user, yet Spotify prevents me from listening to a streamed file, since it believes I have a similar file in my iTunes library.  The track in question shares song title and arti...

287 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Top artists not showing up

Hi all, I've been reading extensively in a lot of threads about this topic (dating back all the way to 2012), but I have never read a solution that works for me. There are no 'top artists' that show up in my profile. Strange thing is: in my Tinder pr...

Newbie

Hi all,   I've been reading extensively in a lot of threads about this topic (dating back all the way to 2012), but I have never read a solution that works for me.   There are no 'top a...

fktr00

Newbie

1168 Views

1 replies

3 likes

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  • 1 replies
  • 3 likes

Song is not available

Hey guys!I just opened up my laptop to play some music on Spotify, and it keeps giving me the message "This song is not available. If you have the file on your computer you can import it." for every single song that I try to play! I even uninstalled ...

Casual Listener

Hey guys! I just opened up my laptop to play some music on Spotify, and it keeps giving me the message "This song is not available. If you have the file on your computer you can import it." for ever...

262 Views

0 replies

0 likes

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Popping interference while playing music

Hello,I have Spotify installed on both my Desktop (Windows 10 Home x64) and iPhone 6S Plus (iOS 10.3.3). It is only on my Desktop that I experience these seemingly random popping sounds and it is extremely annoying, I have tried the following, 1 - Tu...

Newbie

Hello, I have Spotify installed on both my Desktop (Windows 10 Home x64) and iPhone 6S Plus (iOS 10.3.3). It is only on my Desktop that I experience these seemingly random popping sounds and it is e...

391 Views

0 replies

1 likes

  • 391 Views
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Local Files don't show up in search

Hi there!I wanna leave iTunes altogether so I imported all local files. They play and show up well in the "local files" section, but they do not show up if I search for them. Example: When have a **bleep** bootleg of Jefferson Airplane in my local fi...

Newbie

Hi there! I wanna leave iTunes altogether so I imported all local files. They play and show up well in the "local files" section, but they do not show up if I search for them.   Example: Wh...

322 Views

0 replies

3 likes

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Wrong language on invite

I live in Hong Kong with my family. I just subscribed to Spotify for family and although my language selection, preferences, everything are all English when I invite a member of my family into the family group the invite is in Chinese not English. .

Newbie

I live in Hong Kong with my family. I just subscribed to Spotify for family and although my language selection, preferences, everything are all English when I invite a member of my family into the fa...

292 Views

0 replies

0 likes

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Automatic upstart Spotify

I am a bit of a nerd when it comes to apps on PC´s and how to use them. My only question is: how can I make sure Spotify doesn't automatically open as soon as I start up my laptop? I am sure it is probably easily fixed (tried to figure it out myself)...

Casual Listener

I am a bit of a nerd when it comes to apps on PC´s and how to use them. My only question is: how can I make sure Spotify doesn't automatically open as soon as I start up my laptop? I am sure it is pr...

kimmonsma

Casual Listener

378 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify download

I got premium so my little boy could download some songs on his mp3 player. Can't figure out how to do it, can you help ?

Newbie

I got premium so my little boy could download some songs on his mp3 player. Can't figure out how to do it, can you help ?

IguanaSetup

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Changing tracks without my will

For approximately a week now Spotify has been pausing my songs, skipping songs midway and changing albums to some weird music i've never touched before. It keeps changing album every two minutes.

Casual Listener

For approximately a week now Spotify has been pausing my songs, skipping songs midway and changing albums to some weird music i've never touched before. It keeps changing album every two minutes.

garra741

Casual Listener

811 Views

6 replies

0 likes

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Solved!! Spotify as an alarm clock for PC

I'm trying to set up an alarm clock to play some music to wake up to. I came across a thread that had some people using VBScript to do it, however I don't think those methods work anymore since everything I tried it did not work. The script would ope...

Casual Listener

I'm trying to set up an alarm clock to play some music to wake up to. I came across a thread that had some people using VBScript to do it, however I don't think those methods work anymore since every...

Rsslone

Casual Listener

28212 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Search Function Broken.

Why is the search function broken for Windows Desktop?

Casual Listener

Why is the search function broken for Windows Desktop?

699 Views

0 replies

0 likes

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