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Bug with Plantronics Backbeat Pro 2 and Windows Desktop App
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This is going to be a long post but the bug is quite complicated but also quite annoying.
I bought the new Plantronics Backbeat Pro 2 which can connect to two devices at once and it will switch between the inputs depending on which source is playing music. I connected by phone (Android) and laptop (Windows 10) via bluetooth and it works great for any music input EXCEPT for the Spotify app.
When I play music through the Spotify Android app everything works great. However, when I play music through the Spotify Windows Desktop app, it plays for 1 second then it stops playing and pauses. When I try to resume there's no sound despite the desktop app advancing the time as if something is playing. At this point, playing any other audio source (YouTube, Winamp, etc.) through the desktop resorts in no sound. I assume that there's something wrong with the sound being re-routed to nowhere.
To test the conditions further, I disabled the bluetooth on my phone (thus disconnecting it from the headphones) and then tried to play on the Spotify Desktop app. This time, it WORKED with no problems!
I assume that there's some problem with the Plantronics headphones being connected to two devices and those two devices also running a linked Spotify app. I know that this is complicated but perhaps if a Spotify Dev could try to re-create the conditions by using a Bluetooth Headphone that can simultaneously connect to 2 devices (ie. Plantronics Backbeat Pro) perhaps it can be fixed.
Thanks for your time!
EDIT: I tested the Spotify Web App (play.spotify.com) and it works perfectly. Thus, it is related to the desktop app.
EDIT 2: I changed my Android device to set Spotify app to Offline mode and it works perfectly. Thus, this issue is related to Spotify Connect bugs between a bluetooth headphone connected to Desktop app and Android app.
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