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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

89129 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

834206 Views

530 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32883 Views

33 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3869 Views

0 replies

4 likes

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Wont launch tv

I have a samsung series 6 tv and now spotify wont launch. Stuck on opening screen with just three dots moving. Have left it on for 20 minutes and has been doing the same thing for 3 weeks. Any solutions. Have deleted and reloaded the app.

Newbie

I have a samsung series 6 tv and now spotify wont launch. Stuck on opening screen with just three dots moving. Have left it on for 20 minutes and has been doing the same thing for 3 weeks. Any soluti...

286 Views

0 replies

0 likes

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A 'newbie' question...

Hi All, My understanding is that Spotify is a 'streaming' App, so even when I choose 'Add to My/Your Library' from the desktop App the music file is not actually present on my HDD - unlike when I 'buy' music from the iTunes Store or Amazon - am I cor...

Newbie

Hi All,   My understanding is that Spotify is a 'streaming' App, so even when I choose 'Add to My/Your Library' from the desktop App the music file is not actually present on my HDD - unlike w...

Bethany_Dawn

Community Legend

441 Views

1 replies

0 likes

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Spotify freezes since windows fall creator update

Since the Windows 10 Fall Creators update both the windows 10 spotify app and the standalone spotify app keep comepletely freezing at random moments. The only way to fix the issue is to stop spotify via the task manager and rebooting spotify just wai...

Casual Listener

Since the Windows 10 Fall Creators update both the windows 10 spotify app and the standalone spotify app keep comepletely freezing at random moments. The only way to fix the issue is to stop spotify ...

446 Views

0 replies

0 likes

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How do you search for a specific song within a playlist?

So far I find Spotify unintuitive and lacking regarding the most basic features you'd expect from a music player app. By pressing CTRL + F I can only search for a specific artist. I would like to be able to search songs by words in the title. Is this...

Newbie

So far I find Spotify unintuitive and lacking regarding the most basic features you'd expect from a music player app.  By pressing CTRL + F I can only search for a specific artist. I would li...

949 Views

0 replies

0 likes

Search
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windows 10 app login problem.

i recendly had the popup that I were offline, even tho i had internet. After closing the app and opening it again I was still offline. After logging out and back in again it I was still offline. so I re-installed the app. When I enter my correct user...

Regular

i recendly had the popup that I were offline, even tho i had internet. After  closing the app and opening it again I was still offline. After logging out and back in again it I was still offline...

Sebasty

Community Legend

2788 Views

16 replies

1 likes

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[Windows 10] No Internet Connection (error code:4)

Hey, I've been having an issue for the past few weeks with the Windows 10 application of Spotify exclusively. When I first installed Spotify it was working fine, but for the past few weeks I've been unable to play anything whatsoever or even load the...

Newbie

Hey, I've been having an issue for the past few weeks with the Windows 10 application of Spotify exclusively. When I first installed Spotify it was working fine, but for the past few weeks I've been ...

2943 Views

0 replies

33 likes

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Solved!! Spotify keep crashing and can't uninstall

As mentioned above, my Spotify keep crashing after a couple minutes after being opened and I can't uninstall it. I went to Control Panel\Programs\Programs and Features and tried to uninstall Spotify, but it said "the uninstaller failed start". Anyone...

Newbie

As mentioned above, my Spotify keep crashing after a couple minutes after being opened and I can't uninstall it.   I went to Control Panel\Programs\Programs and Features and tried to unin...

aravaslac

Casual Listener

8032 Views

5 replies

0 likes

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Keyboard shortcuts stopped working properly in new update

After the most recent update my keyboard shortcuts (Fn - play/pause and skip track buttons) don't work unless Spotify app is focused. Please can this be fixed, it used to work so well. Now I'm less efficient at skipping and pausing! EDIT: Todays new ...

Casual Listener

After the most recent update my keyboard shortcuts (Fn - play/pause and skip track buttons) don't work unless Spotify app is focused.   Please can this be fixed, it used to work so well. Now I...

3049 Views

0 replies

9 likes

Function keys
Keyboard shortcut
Pause Shortcut
Play Shortcut
Skip Track Shortcut
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[Windows, bug] Moving window from maximized in a landscape monitor to maximized in a portrait

Lately, moving the Spotify-window between my two monitor has been a big hassle.My setup is a 1920x1200 screen in the middle, with a 1200x1900 portair screen on each side.When I have spotify maximized in the center screen and drag it to the top of the...

Newbie

Lately, moving the Spotify-window between my two monitor has been a big hassle. My setup is a 1920x1200 screen in the middle, with a 1200x1900 portair screen on each side. When I have spo...

kennethpost

Regular

892 Views

1 replies

4 likes

Windows
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Denon AVR X1200W spotify connect doesn't connect

Since a few weeks, may after an upgrade, spotify connect doesn't do what it ought to do, connecting. I have a Denon AVR X1200W and use a Samsung Galaxy S7 with the spotify app and Denon app installed. For a few weeks ago it alwys worked flawlessly, b...

Casual Listener

Since a few weeks, may after an upgrade, spotify connect doesn't do what it ought to do, connecting. I have a Denon AVR X1200W and use a Samsung Galaxy S7 with the spotify app and Denon app installed...

hans-jürgen

Roadie

3378 Views

7 replies

0 likes

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How do I arrange my playlists in alphabetical order?

Can anyone tell me how to arrange my playlists in alphabetical order? On my desktop that is. On my phone I've figured it out, but the desktop is driving me crazy.Just to be super clear: I do not want to arrange the songs in the playlist in alphabetic...

Newbie

Can anyone tell me how to arrange my playlists in alphabetical order? On my desktop that is. On my phone I've figured it out, but the desktop is driving me crazy. Just to be super clear: I do not wa...

hans-jürgen

Roadie

728 Views

2 replies

0 likes

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Username is just a bunch of letters & numbers

I originally created my spotify account on my WIN10 Desktop and everything was all fine and dandy. I download the app on my phone and get the free trial for premium (since I bought an itunes card to pay for it) and it changed my username to "991hdr8s...

Newbie

I originally created my spotify account on my WIN10 Desktop and everything was all fine and dandy. I download the app on my phone and get the free trial for premium (since I bought an itunes card to ...

IguanaSetup

Community Legend

3300 Views

2 replies

1 likes

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Solved!! Playlist Image has "Unsupported Format"

I wanted to use a .png image for my playlist image, but then it says that it is in an "unsupported format". Why? What format do I use instead?This is the image I want to make my playlist image.< Image Removed >

Casual Listener

I wanted to use a .png image for my playlist image, but then it says that it is in an "unsupported format". Why? What format do I use instead? This is the image I want to make my playlist image. ...

IguanaSetup

Community Legend

10478 Views

1 replies

0 likes

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Error Code 13 (Windows 10 64-bit)

After an update a few months ago or close to that, my spotify wouldn't start, so i tried to reinstall it but i've had no luck. Suggestions i've tried that haven't worked:1. The alternate SpotifyFullSetup.exe file gets Error Code 13 also.2. Downloadin...

Newbie

 After an update a few months ago or close to that, my spotify wouldn't start, so i tried to reinstall it but i've had no luck.  Suggestions i've tried that haven't worked: 1. The alterna...

Preticle

Composer

2430 Views

1 replies

1 likes

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Volume help

I am a Spotify Premum user, and whenever I open my playlist it shows the volume bar, but whenever I click on a song it goes blank and I am unable to turn the volume on. All my songs play silent. I have tried clearing cache, restarting, everything..

Regular

I am a Spotify Premum user, and whenever I open my playlist it shows the volume bar, but whenever I click on a song it goes blank and I am unable to turn the volume on. All my songs play silent. I ha...

Preticle

Composer

461 Views

1 replies

0 likes

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Pausing Randomly

Hey guys, So, my spotify, which is premium, keeps pausing randomly. I logged out everywhere, and I even changed my password, but it still doing it. Is there a solution that i'm just not seeing or thinking about?

Casual Listener

Hey guys,   So, my spotify, which is premium, keeps pausing randomly. I logged out everywhere, and I even changed my password, but it still doing it.  Is there a solution that i'm just...

caszriel

Composer

519 Views

2 replies

0 likes

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Removed Artists keeps coming back

So I love using the daily mixes, fantastic way to find a bunch of new artist but also there are just horrible artists. I use the option to remove artist from the daily mixes but then after about 10 mins they pop up in my list again... any ideas?

Casual Listener

So I love using the daily mixes, fantastic way to find a bunch of new artist but also there are just horrible artists. I use the option to remove artist from the daily mixes but then after about 10 m...

320 Views

0 replies

0 likes

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Song not available - Desktop only

I'm having an issue with being unable to play various songs. I'm getting a "this song is not available" message for a couple of random artists. The songs play fine through the mobile app and I know they are available in my region etc.I am a Spotify p...

Newbie

I'm having an issue with being unable to play various songs. I'm getting a "this song is not available" message for a couple of random artists. The songs play fine through the mobile app and I know t...

276 Views

0 replies

0 likes

  • 276 Views
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Solved!! Spotify doesn't connect even though the Internet connection is fine

So my Spotify app suddenly refuses to connect in Windows even though the web player works fine. It's been working fine in the current setup for 2 years but today it just died. Everything else Internet-wise is working fine. Two android Phones and an i...

Casual Listener

So my Spotify app suddenly refuses to connect in Windows even though the web player works fine. It's been working fine in the current setup for 2 years but today it just died. Everything else Interne...

Bumfred

Casual Listener

1845 Views

2 replies

0 likes

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Spotify Premium - This song isn't available.

Hello,is there a reason why the songs aren't available?I got this problem very often. I'm considering switching to TIDAL. I got "Spotify Premium Family" and it's so annoying.

Regular

Hello, is there a reason why the songs aren't available? I got this problem very often. I'm considering switching to TIDAL.   I got "Spotify Premium Family" and it's so annoying.  

dancyfits

Regular

495 Views

1 replies

0 likes

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