Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
27875 Views
11 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
946832 Views
544 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
53558 Views
40 replies
9 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I deleted Spotify a day ago, but now I can't seem to reinstall it. Whenever I try to launch the setup.exe, a prompt appears saying "A Windows Store installation of Spotify was found in your system. Please uninstall that version first, or update throu...
I deleted Spotify a day ago, but now I can't seem to reinstall it. Whenever I try to launch the setup.exe, a prompt appears saying "A Windows Store installation of Spotify was found in...
Music Fan
1030 Views
1 replies
0 likes
Premium subscriberHave just written in another thing but can't find it again after I submitted it.I get this error when logging in with facebook, not a computer wizz so any help needs to be easy to understand.many thanks.Dean.
Premium subscriber Have just written in another thing but can't find it again after I submitted it. I get this error when logging in with facebook, not a computer wizz so any help needs to be easy ...
Music Fan
1856 Views
1 replies
0 likes
Description of the Problem - Hi! I’ve been using Spotify since the beginning of June, I believe, with no problem. But today, when I started to use Spotify, it wouldn’t work. I downloaded the recent update on 7/23/2012. I did do a search of the Window...
Description of the Problem - Hi! I’ve been using Spotify since the beginning of June, I believe, with no problem. But today, when I started to use Spotify, it wouldn’t work. I down...
Regular
163238 Views
47 replies
5 likes
So this is a small annoyance, but I have two computers that I regularly listen to music to using Spotify on (home and work). Both have the full client installed. Spotify connect is nice because it keeps both synced to what I was listening to so when ...
So this is a small annoyance, but I have two computers that I regularly listen to music to using Spotify on (home and work). Both have the full client installed. Spotify connect is nice because it ke...
Community Legend
1029 Views
1 replies
0 likes
So ages ago there was some Summer Hits UK playlist (I think) maintained by Spotify, I had it followed, they removed it, now it shows up in my sidebar as "Loading.... by Spotify". Unfollowing won't make it go away, clicking it opens a blank page. I kn...
So ages ago there was some Summer Hits UK playlist (I think) maintained by Spotify, I had it followed, they removed it, now it shows up in my sidebar as "Loading.... by Spotify". Unfollowing won't ma...
670 Views
0 replies
0 likes
Hi!Having huge issues with Spotify on the desktop.Every song stops playing after 30seconds... I have tried reinstalling, log in and out...NOTHING works!
Hi! Having huge issues with Spotify on the desktop. Every song stops playing after 30seconds... I have tried reinstalling, log in and out... NOTHING works!
Spotify Star
28793 Views
6 replies
4 likes
When in Desktop mode, the rolling banner ads that have sound play over the music. I don't see any way to mute or alter the ads. Pretty much destroys the experience.
When in Desktop mode, the rolling banner ads that have sound play over the music. I don't see any way to mute or alter the ads. Pretty much destroys the experience.
Newbie
3397 Views
11 replies
7 likes
I, at times, am able to click on the album art and it will direct me to the song in my playlist. This doesn't happen all the time, but when I click on a song right now it takes me to some random song in my playlist.
I, at times, am able to click on the album art and it will direct me to the song in my playlist. This doesn't happen all the time, but when I click on a song right now it takes me to some random song...
374 Views
0 replies
0 likes
I can only login to my account on the web player if each time before I login I delete the app on Facebook to add it again later.But, I just downloaded the Desktop app because it looks and seems to function better. My memory must be wrong because I ca...
I can only login to my account on the web player if each time before I login I delete the app on Facebook to add it again later. But, I just downloaded the Desktop app because it looks and...
Newbie
1866 Views
4 replies
0 likes
Everytime an ad comes up there is no sound and nothing plays. Everytime this happens I have to close Spotify and open it again in order to continue listening to music. It is very annoying.
Everytime an ad comes up there is no sound and nothing plays. Everytime this happens I have to close Spotify and open it again in order to continue listening to music. It is very annoying.
Community Legend
447 Views
1 replies
0 likes
-This is across all platforms-It's connected to my facebook-I don't have premium-It's.... wildly annoying -I have tried clearing cache and logging out across all platforms
-This is across all platforms -It's connected to my facebook -I don't have premium -It's.... wildly annoying 😞 -I have tried clearing cache and logging out across all platforms
Casual Listener
715 Views
1 replies
0 likes
So this playlist is in my list of playlists and I 100% did not make it, half the artists/songs Ive never even heard of before. The playlist has a name - jj(2) so it cant be accidental and says it was created by me. It is also from only a few months a...
So this playlist is in my list of playlists and I 100% did not make it, half the artists/songs Ive never even heard of before. The playlist has a name - jj(2) so it cant be accidental and says i...
Community Legend
463 Views
1 replies
0 likes
CHANGE THE SPOTIFY BACKGROUND!!OR make it an option so we can personalise it ourselves. The black background is so dim & creates no backlight.
CHANGE THE SPOTIFY BACKGROUND!! OR make it an option so we can personalise it ourselves. The black background is so dim & creates no backlight.
Roadie
403 Views
1 replies
0 likes
Hi. Each evening around 21:00 +- 15 minutes (UTC+3) playing starts lag. It stops and starts. Spotify shows me blue banner with message 'Can't play song'. At the same time local files can be played without lags. The issue is represantable both on desk...
Hi. Each evening around 21:00 +- 15 minutes (UTC+3) playing starts lag. It stops and starts. Spotify shows me blue banner with message 'Can't play song'. At the same time local files can be ...
Casual Listener
643 Views
2 replies
1 likes
For the past week or so, everytime I open Spotify on my Windows computer, I cannot add new songs to my playlists. I can see my playlists on the left-side menu, but don't have the ability to add new songs to them. I figured out a temporary work-around...
For the past week or so, everytime I open Spotify on my Windows computer, I cannot add new songs to my playlists. I can see my playlists on the left-side menu, but don't have the ability to add new s...
Newbie
644 Views
1 replies
0 likes
Hi i have specific problem, because i was had 2 accounts on spotyfiy, 1 normal from mail and second signed in from facebook. On this 2. i activated free month premium. After format and reinstall spotyfiy when i try log in on fb account it switch me o...
Hi i have specific problem, because i was had 2 accounts on spotyfiy, 1 normal from mail and second signed in from facebook. On this 2. i activated free month premium. After format and reinstall spot...
Spotify Star
678 Views
1 replies
0 likes
On my desktop app, the volume and the quality lowers/weakens when Spotify isn't my active window.If I click to another application, the volume lowers and I lose the "richness" of the song; lose the base and mid, like it's being played without the bas...
On my desktop app, the volume and the quality lowers/weakens when Spotify isn't my active window. If I click to another application, the volume lowers and I lose the "richness" of the song; los...
Casual Listener
2005 Views
3 replies
1 likes
There's always an error (code 1005) when I try to authenticate with Facebook, the only way I can login is putting my email I use on Facebook and my facebook password on fields, but the Desktop App eventually logs me out. Do you guys have the same pro...
There's always an error (code 1005) when I try to authenticate with Facebook, the only way I can login is putting my email I use on Facebook and my facebook password on fields, but the Desktop A...
Roadie
1522 Views
1 replies
0 likes
I use a 2 monitor setup on redstone 3 (newest windows 10 update) and every time I exit a "true" fullscreen application (meaning no windowed fullscreen) the spotify client becomes non interactable (I can click through it to the application behind it) ...
I use a 2 monitor setup on redstone 3 (newest windows 10 update) and every time I exit a "true" fullscreen application (meaning no windowed fullscreen) the spotify client becomes non interactable (I ...
Newbie
5611 Views
15 replies
14 likes
Hello, I have a home computer that acts as a spotify server that I can control and play music through. It is windows 10 and I have spotify always running on it. I am logged in with my account and it works great. The problem is that my wife cannot see...
Hello, I have a home computer that acts as a spotify server that I can control and play music through. It is windows 10 and I have spotify always running on it. I am logged in with my accoun...
Casual Listener
631 Views
1 replies
2 likes
