Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
13734 Views
108 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1869 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4667 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I think this has to be one of the strangest radio choices spotify has served up yet. Starting a Brian Adams radio station (summer of 69) four tracks later and it's playing "Doctor Jones" by aqua. hummm Needless to say it was thumbs down. On a serious...
I think this has to be one of the strangest radio choices spotify has served up yet. Starting a Brian Adams radio station (summer of 69) four tracks later and it's playing "Doctor Jones" by aqua. hum...
659 Views
0 replies
0 likes
I cannot use Spotify honestly on my PC because it consumes far too much CPU power. When playing music the task managers shows a CPU load of more than 50%, but I still need my PC for working in parallel, taking that much ressources is not acceptable. ...
I cannot use Spotify honestly on my PC because it consumes far too much CPU power. When playing music the task managers shows a CPU load of more than 50%, but I still need my PC for working in parall...
Community Legend
19124 Views
6 replies
0 likes
In iTunes, there is a "Show in Playlist" option in which we can find out which playlist is the song in. Is there a way to do this in Spotify Desktop? Thanks in advance for all the help!
In iTunes, there is a "Show in Playlist" option in which we can find out which playlist is the song in. Is there a way to do this in Spotify Desktop? Thanks in advance for ...
Casual Listener
1365 Views
2 replies
0 likes
Hi all ! I'm what you could call "new " to spotify, and I was wondering if you could sync your playlists to use them offline with a Spotify Premium Trail account. If yes, will the playlist stay synced (ie: refreshed every time you add a song or go on...
Hi all ! I'm what you could call "new " to spotify, and I was wondering if you could sync your playlists to use them offline with a Spotify Premium Trail account. If yes, will the playlist...
Community Legend
974 Views
1 replies
0 likes
I do not have gapless playback on when crossfade is activated, i have turned it off and restarted Spotify, i have tried changing the time to crossfade and it does not work either, i have tried all i know! It worked fine an hour ago! And now when i ad...
I do not have gapless playback on when crossfade is activated, i have turned it off and restarted Spotify, i have tried changing the time to crossfade and it does not work either, i have tried all i ...
Community Legend
4322 Views
11 replies
0 likes
Can see this has been reported for Andriod but want to make sure it is reported for the Desktop and Web Versions too!!!! It's across the board the fact that Spotify has lost the "Related Artists" link. I have fouind it its a generally unknown band th...
Can see this has been reported for Andriod but want to make sure it is reported for the Desktop and Web Versions too!!!! It's across the board the fact that Spotify has lost the "Related Artist...
Community Legend
498 Views
1 replies
0 likes
Hi, I used Spotify on one computer of me yesterday, and followed the notification to restart spotify, to install the new update. Now I have the newest version (0.9.8.15) of Spotify on this computer. Now I just wanted to update Spotify on my other com...
Hi, I used Spotify on one computer of me yesterday, and followed the notification to restart spotify, to install the new update. Now I have the newest version (0.9.8.15) of Spoti...
Community Legend
12680 Views
17 replies
0 likes
Hey guys, need a little help here! My spotify have stopped showing me the content of the top list - all other playlists works fine. Anyone know how to fix this? Screenshot: Hope someone can help me out
Hey guys, need a little help here! My spotify have stopped showing me the content of the top list - all other playlists works fine. Anyone know how to fix this? Screenshot: ...
Newbie
1756 Views
7 replies
1 likes
Hello, Below is my original email to Spotify: Hello,I clicked on the Album: "Terri Clark" by Terri Clark to play the album, but the Album cover for: "Greatest Hits" by Terri Clark comes up instead of the one for: "Terri Clark"! The same thing happene...
Hello, Below is my original email to Spotify: Hello, I clicked on the Album: "Terri Clark" by Terri Clark to play the album, but the Album cover for: "Greatest Hits" by Terri C...
Roadie
851 Views
2 replies
0 likes
Ever since the 0.9.6.72 update I have been experiencing long blocks of ads that play for at least 3 minutes, around 6 ads a break. I know I didn't pay for premium, but the ad blocks were never this bad before the update. I've quit the program thinkin...
Ever since the 0.9.6.72 update I have been experiencing long blocks of ads that play for at least 3 minutes, around 6 ads a break. I know I didn't pay for premium, but the ad blocks were never this b...
Community Legend
4601 Views
8 replies
1 likes
In the image below, I believe this is column is displaying other artists on the track. However, even when I maximize or stretch the window beyond the width of the screen it still has a ellipsis at the end. Two questions: 1) Is the only way to get all...
In the image below, I believe this is column is displaying other artists on the track. However, even when I maximize or stretch the window beyond the width of the screen it still has a ellip...
Casual Listener
572 Views
2 replies
0 likes
Like the title says, i am tired of shuffle mode playing the same songs too many times! Fix your Shuffle mode!
Like the title says, i am tired of shuffle mode playing the same songs too many times! Fix your Shuffle mode!
Community Legend
790 Views
1 replies
1 likes
So I had Spotify install and everything work fine, then Spotify asks me to do an update so I click on the Spotify restart button updater,..It downloaded the update but then it says Error code 17 - Spotify unable to start. Now I did some research here...
So I had Spotify install and everything work fine, then Spotify asks me to do an update so I click on the Spotify restart button updater,..It downloaded the update but then it says Error code 1...
Music Fan
1412 Views
2 replies
0 likes
Hello, my Spotify Premium isn't playing any of the Songs I clicked on.The Song shows up, and directly stops at 00:00.I've already tried to restart my Windows, reinstalled Spotify and my Flash Player but nothing worked.What can I do. Cheers
Hello, my Spotify Premium isn't playing any of the Songs I clicked on. The Song shows up, and directly stops at 00:00. I've already tried to restart my Windows, reinstalled Spotify and m...
Community Legend
1051 Views
3 replies
0 likes
ok i noticed this maybe a week ago. In my playlists i have a collection of songs (some from personal collection, others from subscribed artists) recently i noticed that random songs have stopped playing. I mean ill play a song then it goes through a ...
ok i noticed this maybe a week ago. In my playlists i have a collection of songs (some from personal collection, others from subscribed artists) recently i noticed that random songs have stopped play...
Community Legend
810 Views
1 replies
0 likes
Hi, after i started spotify and began playing radio, the application performs fine for the first 3-4 songs. Then the trouble begins.. The cursor in the application is permanent the hourglass (spinning circle) and i am not able to like a song, skip a ...
Hi, after i started spotify and began playing radio, the application performs fine for the first 3-4 songs. Then the trouble begins.. The cursor in the application is permanent the hourgla...
Casual Listener
829 Views
4 replies
0 likes
This may not be a problem caused by spotify, but it happens when I have been using spotify a lot that all other audio stops working entirely except spotify (which is what makes me first think it may be the cause). When I stop spotify, exit it entirel...
This may not be a problem caused by spotify, but it happens when I have been using spotify a lot that all other audio stops working entirely except spotify (which is what makes me first think it may ...
Casual Listener
5602 Views
4 replies
2 likes
For some time now the album art in Discover in the main pane has been missing on my home desktop running windows XP ( yes I know it's a bit old hat) Album art does show in left hand pane - track currently playing and also avatars in right hand Activi...
For some time now the album art in Discover in the main pane has been missing on my home desktop running windows XP ( yes I know it's a bit old hat) Album art does show in left hand pane - trac...
Casual Listener
4448 Views
14 replies
0 likes
A message just received by email from Spotifi starts "Hi" and then my password instead of my name??? Also, at the top left of the "Help" page (and other pages such as this one) is my password instead of my name. Is this correct? Can others see that p...
A message just received by email from Spotifi starts "Hi" and then my password instead of my name??? Also, at the top left of the "Help" page (and other pages such as this one) is my password in...
Not applicable
816 Views
3 replies
0 likes
If I open the HTTP URL then I only see the first 184 tracks of a playlist. I used the latest version of the Spotify desktop for Windows application. I copied the HTTP URL from a playlist that contains 700+ tracks. The very same problem applies for al...
If I open the HTTP URL then I only see the first 184 tracks of a playlist. I used the latest version of the Spotify desktop for Windows application. I copied the HTTP URL from a playlist t...
Newbie
665 Views
2 replies
0 likes
