the Spotify application is not responding

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the Spotify application is not responding

Newbie

'Starting yesterday, my Spotify randomly crashed about half way through a song. I could click on other songs, but nothing would play. I then tried exiting the program  and when I went to open it again I got the message that said " the Spotify application is not responding"  then after multiple tries to re-open the program it finally opened just to have the same thing happen half way through the next song I played. This problem started early yesterday and I have already tried fixing the problem by uninstalling and reinstalling the program twice to no avail.

 

-Thanks so much

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Re: the Spotify application is not responding

Rising Star 1
Rising Star 1

Have you tried a clean reinstall?

 

Windows:


First uninstall Spotify and then delete this folder:

C:\Users\YOURUSERNAME\AppData\Roaming\Spotify

 

After that reinstall Spotify

 

If you can't find the folder, try this:

Uninstall Spotify: Start > Control Panel > Programs / Uninstall a Program > Spotify
Find your AppData folder and delete all Spotify data.
Start, run, type: %appdata% and hit enter
You probably see 4 folders; enter each and see if they contain a folder called Spotify. Delete the entire Spotify folder.
Restart your computer at this point.
Reinstall Spotify (download)

 

Mac:

 

There are several app cleaner apps you can try, if you want try downloading this free app cleaner. It's super easy.

When you open up the app, search for Spotify and it will automatically find and delete all files on your computer related to Spotify.

I use it all the time and it's a really great tool. If you ever decide to uninstall an app, the best way is to use this tool. 

After that, download and reinstall Spotify.

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Re: the Spotify application is not responding

Casual Listener

Try ctrl+alt+del --> Task Manager--> Processes --> spotify.exe --> End Process. After that, you can run spotify again. I get rid of this problem by this.

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Re: the Spotify application is not responding

Newbie

Guys all I did was do Ctrl + Alt + Delete, closed my spotify.exe that was running under processes. Then you double click your spotify.exe and its up and running. EZ. 🙂 

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Re: the Spotify application is not responding

Newbie

Just do the Task Manager thing and everything works.

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Re: the Spotify application is not responding

Casual Listener

No need to all of these. Just close all 'spotify' tasks on Task Manager. Spotify web helper etc. It's gonna work.

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Re: the Spotify application is not responding

Newbie

Just go to task manager and clear all the background processes of spotify 

 

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209 Replies
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Re: the Spotify application is not responding

Regular

I  have had the same problem ever since spotifiy did their update for their player =. mine does the same thing. i uninstalled it and reinstalled it and it keeps freezing and closing too.

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Solution!

Re: the Spotify application is not responding

Rising Star 1
Rising Star 1

Have you tried a clean reinstall?

 

Windows:


First uninstall Spotify and then delete this folder:

C:\Users\YOURUSERNAME\AppData\Roaming\Spotify

 

After that reinstall Spotify

 

If you can't find the folder, try this:

Uninstall Spotify: Start > Control Panel > Programs / Uninstall a Program > Spotify
Find your AppData folder and delete all Spotify data.
Start, run, type: %appdata% and hit enter
You probably see 4 folders; enter each and see if they contain a folder called Spotify. Delete the entire Spotify folder.
Restart your computer at this point.
Reinstall Spotify (download)

 

Mac:

 

There are several app cleaner apps you can try, if you want try downloading this free app cleaner. It's super easy.

When you open up the app, search for Spotify and it will automatically find and delete all files on your computer related to Spotify.

I use it all the time and it's a really great tool. If you ever decide to uninstall an app, the best way is to use this tool. 

After that, download and reinstall Spotify.

View solution in original post

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Re: the Spotify application is not responding

Regular

yes i uninstall then reinstalled it and it still did it.

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Re: the Spotify application is not responding

Rising Star 1
Rising Star 1

Are you getting this similar popup?

https://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Spotify-program-will-not-start/m-p/10495...

 

The developers are currently aware of this problem and are looking into a fix.

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Re: the Spotify application is not responding

Regular
yes I am thanks
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Re: the Spotify application is not responding

Rising Star 1
Rising Star 1

You're welcome. I'll try to post back when there is more information to share.

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Re: the Spotify application is not responding

Newbie

This latest spotify "upgrade" is the worst ever.  I'm guessing that a lot of grain alcohol went into its development.  And yes, reinstalling the damned thing is an exercise in futility.

Highlighted
Solution!

Re: the Spotify application is not responding

Casual Listener

Try ctrl+alt+del --> Task Manager--> Processes --> spotify.exe --> End Process. After that, you can run spotify again. I get rid of this problem by this.

View solution in original post

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Re: the Spotify application is not responding

Visitor

Thanks! this worked!

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