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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 403890 Views
  • 958 replies
  • 107 likes
  • Account
  • 403890 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1174183 Views
  • 119 replies
  • 112 likes
  • Account
  • 1174183 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99756 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99756 Views
  • 68 replies
  • 10 likes

Superuser Contribution Demora em liberar o Premium

O boleto do Spotify Premium foi pago na terca-feira (16/01) e ate agora nao foi liberado! Continuo com o Free. Por favor, preciso da resolucao desse problema!!

  • Newbie
  • O boleto do Spotify Premium foi pago na terca-feira (16/01) e ate agora nao foi liberado! Continuo com o Free. Por favor, preciso da resolucao desse problema!!
  • RodrigoPalma
  • Roadie
  • 1625 Views
  • 1 replies
  • 0 likes
  • 1625 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fiz a troca do Cartao de Credito do pagamento e Lancaram uma cobranca fora de data e valor.

Ola, comunidade.Recentemente efetuei a troca do meu cartao de credito do pagamento do Spotify. Ate ai tudo ia bem, porem, notei dois lancamentos de R$10,00 logo no dia seguinte nesse novo cartao. E para debitar no mesmo mes da ultima fatura do antigo...

  • Newbie
  • Ola, comunidade. Recentemente efetuei a troca do meu cartao de credito do pagamento do Spotify. Ate ai tudo ia bem, porem, notei dois lancamentos de R$10,00 logo no dia seguinte nesse novo cartao. E...
  • RodrigoPalma
  • Roadie
  • 532 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 532 Views
  • 1 replies
  • 0 likes

Solved!! borrado de discos guardados

HolaSoy usuario premium y desde hace un par de meses se me están borrando los álbumes que gaurdo en mi musica. A veces lo que se borra es el modo offline del disco y otras veces se me borra todo completamente.

  • Newbie
  • Hola Soy usuario premium y desde hace un par de meses se me están borrando los álbumes que gaurdo en mi musica. A veces lo que se borra es el modo offline del disco y otras veces se me borra todo co...
  • Frabco_selak
  • Newbie
  • 5988 Views
  • 12 replies
  • 2 likes
  • Premium
  • 5988 Views
  • 12 replies
  • 2 likes

Payment issue

I have a payment issue, i dont know the email address of the account i am paying for. I want to cancel the payment, but i cant because i dont know which account it is. I need help to cancel the spotify premium account. Can you help me?

  • Newbie
  • I have a payment issue, i dont know the email address of the account i am paying for. I want to cancel the payment, but i cant because i dont know which account it is. I need help to cancel the spoti...
  • LordRollin
  • Community Legend
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

Charged Premium Overdraft Fee?

Has anyone experienced this before? I've been with Spotify Premium member for 6 years and there have been times, Ive had insuffient funds and they still took out money from my bank but I was never hit with a $25 fee, only an overdraft fee from my ban...

  • Newbie
  • Has anyone experienced this before? I've been with Spotify Premium member for 6 years and there have been times, Ive had insuffient funds and they still took out money from my bank but I was never hi...
  • LordRollin
  • Community Legend
  • 2820 Views
  • 1 replies
  • 1 likes
  • 2820 Views
  • 1 replies
  • 1 likes

Doppelte Abbuchung

Keine Vertragsaenderung, trotzdem doppelte Abbuchungen seit Monaten.Nicht moeglich Zahlbelaege bei Spotify einzusehen (Seite existiert nicht mehr)Was soll diese Abzocke?? Was kann ich tun, ausser sofort zu kuendigen?

  • Newbie
  • Keine Vertragsaenderung, trotzdem doppelte Abbuchungen seit Monaten. Nicht moeglich Zahlbelaege bei Spotify einzusehen (Seite existiert nicht mehr) Was soll diese Abzocke?? Was kann ich tun, ausser...
  • Stefanie89
  • Newbie
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes

error al entrar a mi cuenta

A alguien mas le aparece este error al entrar a su cuenta?

  • Newbie
  • A alguien mas le aparece este error al entrar a su cuenta?
  • bybalon12
  • Newbie
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Does Not Recognize E-mail

Hello, I am trying to login to my spotify so I can change my payment settings, but when I try to login online it does not recognize my username, email, or password, which I know is correct because I wrote it down. When I got to reset my password, it ...

  • Newbie
  • Hello,   I am trying to login to my spotify so I can change my payment settings, but when I try to login online it does not recognize my username, email, or password, which I know is correct b...
  • izzyg77
  • Casual Listener
  • 551 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 551 Views
  • 3 replies
  • 0 likes

Missing details ...

When looking in account and selecting premium for family it shows what accounts are active... but there are no further details? when clicked on its showing all users as 'undefined' where have all the user names gone? im trying to find out a username ...

  • Regular
  • When looking in account and selecting premium for family it shows what accounts are active... but there are no further details? when clicked on its showing all users as 'undefined'  where have a...
  • Bilalgujjar
  • Newbie
  • 883 Views
  • 17 replies
  • 4 likes
  • Premium
    Subscription
  • 883 Views
  • 17 replies
  • 4 likes

Solved!!Superuser Contribution How To Advertise on Spotify?

I didn't know where to put this question so sorry in advance if it isn't in the right place. I have been trying to reach someone to advertise (for work) on Spotify for years but nobody has ever replied to my inquiries on the form on the advertiser si...

  • Visitor
  • I didn't know where to put this question so sorry in advance if it isn't in the right place. I have been trying to reach someone to advertise (for work) on Spotify for years but nobody has ever repli...
  • meahtenoha
  • Spotify
  • 18296 Views
  • 6 replies
  • 1 likes
  • 18296 Views
  • 6 replies
  • 1 likes

Superuser Contribution Paid but no access

Help.....i have paid for premium (incl payment confirmation and username) but when trying to login, it says “ no active account”. What do to ? Maybe more interesting, who can help ? Because after sending several messages without reply (yep, did check...

  • Casual Listener
  • Help..... i have paid for premium (incl payment confirmation and username)  but when trying to login, it says “ no active account”.  What do to ?  Maybe more interesting, who can h...
  • Jorik26
  • Casual Listener
  • 440 Views
  • 4 replies
  • 0 likes
  • Login
  • 440 Views
  • 4 replies
  • 0 likes

Solved!! 2 Phones same account

I have two phones. 1 Official and 1 personal. I have a spotify premium account and I want it to be available on both my phones. Is it allowed to use the same account for two devices if both belong to me ?

  • Newbie
  • I have two phones. 1 Official and 1 personal. I have a spotify premium account and I want it to be available on both my phones. Is it allowed to use the same account for two devices if both belong to...
  • TdeRochebrune
  • Newbie
  • 724 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 724 Views
  • 2 replies
  • 0 likes

Premium Subscription Concern

Greetings!I need help regarding on my subscription. Last month, Jan. 26 2017, I subscribed on Spotify for Free and upgrade it at the same time to Premium Subscription. According to the Photo below, I will be not charged until yesterday, Feb. 25, 2017...

  • Visitor
  • Greetings! I need help regarding on my subscription. Last month, Jan. 26 2017, I subscribed on Spotify for Free and upgrade it at the same time to Premium Subscription. According to the Photo below,...
  • MichellaMuñiz
  • Casual Listener
  • 437 Views
  • 6 replies
  • 0 likes
  • 437 Views
  • 6 replies
  • 0 likes

Old email used to sign up and can't reset password

I signed up for Spotify using an email address that I no longer have access to and I can't remember my password. Help!

  • Newbie
  • I signed up for Spotify using an email address that I no longer have access to and I can't remember my password. Help!
  • imattolo
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Trying to apply student discount

I am trying to verify my student email in order to have the discount applied to my account, but it says my student email is associated with another account. I have no idea what account the notice is referring to.

  • Casual Listener
  • I am trying to verify my student email in order to have the discount applied to my account, but it says my student email is associated with another account.  I have no idea what account the noti...
  • imattolo
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
  • 240 Views
  • 1 replies
  • 0 likes

Solved!! Can't log into spotify when on home wifi

Hi, A few weeks ago, I started experiencing an issue trying to log into Spotify through my home wifi on both my mac book air and my iphone, yet the minute I connect to spotify through my cell network eveything works fine and loads. When I try to log ...

  • Casual Listener
  • Hi,   A few weeks ago, I started experiencing an issue trying to log into Spotify through my home wifi on both my mac book air and my iphone, yet the minute I connect to spotify through my cel...
  • zippyjet
  • Casual Listener
  • 3998 Views
  • 11 replies
  • 0 likes
  • Account
  • 3998 Views
  • 11 replies
  • 0 likes

My account deleted for no reason

Hello, My account deleted and I just registered with same e-mail !? and now I haven't my premium. How spotify approves creating a new account with same email and just delete the active account?

  • Casual Listener
  • Hello,   My account deleted and I just registered with same e-mail !? and now I haven't my premium. How spotify approves creating a new account with same email and just delete the active accou...
  • EmineK
  • Newbie
  • 879 Views
  • 4 replies
  • 3 likes
  • Account
    Login
    Premium
  • 879 Views
  • 4 replies
  • 3 likes

Other User Have same profile name

its been bothering me for a month.I m sure there other person that can login into my account and share same account.he or she play and save bunch of music that i never play, he or she also deleted my playlist,sometimes i logout for no reason and the ...

  • Casual Listener
  • its been bothering me for a month.I m sure there other person that can login into my account and share same account.he or she play and save bunch of music that i never play, he or she also deleted my...
  • user-removed
  • Not applicable
  • 337 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 337 Views
  • 3 replies
  • 0 likes

Trying to leave iTunes for Spotify

Ive been a loyal itunes user for years. but I have had enough of them and want to leave. Spotify is what everyone has told me is the best alternative. But I have a lot fo music on itunes. I would like to import this music from itunes to spotify. I ha...

  • Casual Listener
  • Ive been a loyal itunes user for years. but I have had enough of them and want to leave.  Spotify is what everyone has told me is the best alternative. But I have a lot fo music on itunes. I wo...
  • crematedman
  • Community Legend
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Solved!! cannot invite family member

Hi, recently upgraded my account to family, added my little brother, seems to work. But now I cant add my other brother. Shouldnt it be possible to add up to 4 family members? Invite button is not shown in family section of my account settings. Best

  • Casual Listener
  • Hi,   recently upgraded my account to family, added my little brother, seems to work. But now I cant add my other brother. Shouldnt it be possible to add up to 4 family members? Invite butto...
  • jemjimjay59
  • Casual Listener
  • 12375 Views
  • 74 replies
  • 11 likes
  • Account
    Premium
    Subscription
  • 12375 Views
  • 74 replies
  • 11 likes