Help - Desktop (Linux, Windows, Web Player)

Reply
Music Fan
Posts: 1
Registered: ‎16-03-2012
Accepted Solution

Spotify keeps skipping

Every since I installed Spotify on my computer, it keeps skipping every few seconds with practically every single song. I tried re-installing but still experience the same problem. Not really sure what else to do, but it's pretty annoying.

Solution!
Chosen by cmscode (Bedroom Songwriter)
Bedroom Songwriter
Posts: 16
Registered: ‎09-05-2013

Re: Spotify keeps skipping

thanks for the update - yes i have tried that, but, i noticed that it has reverted back.  i unchecked it again, and if i continue to have the problem i'll check and see if its re-enabled itself.   

 

and if that's your actual house in the photo - that's a pretty sweet view. must make the commute to (sweden?) hard :P

View solution in original post


All Replies
Gig Goer
Posts: 3
Registered: ‎21-03-2012

Re: Spotify keeps skipping

Same problem here. Very annoying!

Spotify Legend
Posts: 3,649
Registered: ‎19-01-2012

Re: Spotify keeps skipping

Hello,

Try popping into your Preferences menu (Edit > Preferences) and then unchecking the "Enable Hardware Acceleration" setting. This generally solves some playback issues in Windows machines.
-----
Airhorn Enthusiast
Gig Goer
Posts: 3
Registered: ‎21-03-2012

Re: Spotify keeps skipping

I've tried that, but it didn't help. I've updated to the latest version, and it's only with spotify I'm having these audio problems.

Music Fan
Posts: 1
Registered: ‎22-03-2012

Re: Spotify keeps skipping

I've the same problem - the songs keep skipping about 10 seconds in and then play normally. 
It only does this when I change the songs myself and not when the playlist keeps playing on its own.

I've tried re-installing and updating, and I unchecked the "Enable Hardware Acceleration - nothing helps?!

Music Fan
Posts: 1
Registered: ‎29-07-2012

Re: Spotify keeps skipping

AHHHH!!! This has JUST started to happen on my mobile!!

 

I cant find preferences to change anything and just want to go out for a run!

 

Any ideas on what can be done??

Music Fan
Posts: 1
Registered: ‎01-08-2012

Re: Spotify keeps skipping

Same problem- started skipping 10sec at a time on my phone
Music Fan
Posts: 1
Registered: ‎01-08-2012

Re: Spotify keeps skipping

I'm having the exact same problem.  Every song skips.  Every single one.

 

At this point the software is not usable at all.

Music Fan
Posts: 1
Registered: ‎02-08-2012

Re: Spotify keeps skipping

Same for me.

Says: can't play current track. but it plays it for 5seconds, then skip to next song.

Music Lover
Posts: 2
Registered: ‎30-08-2012

Re: Spotify keeps skipping

I've discovered the culprit!  Hardware acceleration is NO solution.  The evil force behind this annoying track skipping is none other than iTunes itself!  I discovered this when playing the same song on one machine that has iTunes installed (uploaded from my iTunes on that machine) and another machine that does not have iTunes installed.  The result?  Skipping on the machine that has iTunes, and no skipping on the machine that does not have iTunes. 

 

So, what say you Spotify admins?  I could understand you not wanting to disparage iTunes, or reveal that there is a cross-platform problem between the software for fear of losing subscribers due to compatability issues.  Honestly though, you shouldl have discovered this.  Now that I have served the problem to you on a platter, it is in your best interests to find a solution.

 

 

Announcements
Test Spotify Connect
Would you like to help QA test Connect? If so, please log in or register.


More

Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.