Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-02-28 10:52:02 PM
zoabknew
Regular
29207 Views
13 replies
34 likes

29207 Views
13 replies
34 likes

Podcasts skipping forwards and backwards.

PlanPremiumCountryBrazilDeviceiPhone X, 256GBOperating SystemiOS 12.3.1 Spotify repeatedly skipping for the next episode of a podcast. Sometimes, it skips two or three episodes upfront. Sometimes, even, it goes two or three episodes backwards. Happen...

carlosmroller
Newbie
Plan Premium Country Brazil Device iPhone X, 256GB Operating System iOS 12.3.1 Spotify repeatedly skipping for the next episode of a podcast. Sometimes, it skips two or three episodes...
2019-06-25 9:14:23 PM
465 Views
0 replies
0 likes

465 Views
0 replies
0 likes

I´m listening music and stop

PlanPremiumCountryPortugalDeviceIphone 8 Operating SystemiOS 12 (12.3.1) My Question or Issuea few weeks I have been using spotify and the music stops giving and I always have to click again on the play button I've reinstalled the app, logged out and...

andre_afonso_89
Regular
Plan Premium Country Portugal Device Iphone 8 Operating System iOS 12 (12.3.1) My Question or Issue a few weeks I have been using spotify and the music stops giving and I alway...
2019-06-17 5:41:44 PM
2019-06-25 9:04:50 PM
Billy-J
Spotify Star
891 Views
18 replies
0 likes

891 Views
18 replies
0 likes

Can't filter downloaded songs since update

Plan: PremiumCountry: MexicoDevice: iPhone SEOperating System: iOS 12.3.1 Ever since updating to Spotify 8.5.7 the 'Songs' tab in 'My Library' were moved to 'Liked Songs' and I can't seem to be able to filter by Downloaded Songs anymore. I can filter...

Sathania
Newbie
Plan: Premium Country: Mexico Device: iPhone SE Operating System: iOS 12.3.1 Ever since updating to Spotify 8.5.7 the 'Songs' tab in 'My Library' were moved to 'Liked Songs' and I can't s...
2019-06-25 7:47:03 PM
908 Views
0 replies
13 likes

908 Views
0 replies
13 likes

Albums gone?

What's going on? all my tracks in album view have gone except for nine, any track I saved even a single track always appeared in album view, now they are only appearing in songs, I can't find anything quickly and easily without covers being available...

yfitops2015
Gig Goer
What's going on? all my tracks in album view have gone except for nine, any track I saved even a single track always appeared in album view, now they are only appearing in songs, I can't find anythin...
2019-06-25 2:29:31 PM
209 Views
0 replies
0 likes

209 Views
0 replies
0 likes

Shared playlists cannot be found

Hey there! I am wondering why my shared playlists cannot be found when searched for with playlistname or username?I tried to follow the steps given by support „spotify:user:username“ but I cannot be found.neither can playlists. what do I do wrong? th...

Lupinawoolf
Casual Listener
Hey there! I am wondering why my shared playlists cannot be found when searched for with playlistname or username? I tried to follow the steps given by support „spotify:user:username“ but I...
2019-06-25 1:41:20 PM
186 Views
0 replies
0 likes

186 Views
0 replies
0 likes

My mixtape doesn‘t change

PlanFreeCountryAustriaDeviceiPhone 6sOperating SystemiOS 11.3.1 My Question or IssueFor about 6 weeks, my mixtapes, that should change weekly, didn‘t change at all and don‘t remove the titles I disliked. I already tried deleting and reinstalling the ...

Z3R0
Newbie
Plan Free Country Austria Device iPhone 6s Operating System iOS 11.3.1 My Question or Issue For about 6 weeks, my mixtapes, that should change weekly, didn‘t change at all and don‘t ...
2019-06-25 1:07:49 PM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

album arts not showing

PlanPremiumCountryukDeviceiPhone XOperating SystemiOS 12.3.1i accidentally deleted Spotify cash a week ago and since then the app doesn't show album arts what didn't work for me: restarting phonedeleting and reinstalling the appusing other internet c...

pooria474
Newbie
Plan Premium Country uk Device iPhone X Operating System iOS 12.3.1 i accidentally deleted Spotify cash a week ago and since then the app doesn't show album arts what didn't work for m...
2019-06-25 12:50:33 PM
233 Views
0 replies
0 likes

233 Views
0 replies
0 likes

Playing random playlists

After an hour or two listening to an artist album/radio or just one of my own playlists, spotify would start playing a completely random playlist i've never played or seen before. How do i stop this? There were still songs that haven't been played in...

tmvoh
Casual Listener
After an hour or two listening to an artist album/radio or just one of my own playlists, spotify would start playing a completely random playlist i've never played or seen before. How do i stop this?...
2019-05-30 6:23:27 PM
2019-06-25 2:05:22 AM
anton_12
Regular
3971 Views
5 replies
0 likes

3971 Views
5 replies
0 likes

Ring when changing songs

PlanPremiumCountryFrance Device(iPhone 6)Operating System(iOS 12.3) My Question or IssueHi, I have an issue that is absolutely ruining my experience with your service. Every time I change/skip a song, I hear a terribly loud ring. Is there any way to ...

soufiane94
Newbie
Plan Premium Country France Device (iPhone 6) Operating System (iOS 12.3) My Question or Issue Hi, I have an issue that is absolutely ruining my experience with your se...
2019-06-24 7:07:14 PM
2019-06-25 1:08:50 AM
Billy-J
Spotify Star
322 Views
1 replies
0 likes

322 Views
1 replies
0 likes

Hey Spotify, are you planning on doing anything to address the terrible decisions?

Or will you continue to lose customers? I'm tired of seeing every reply to tweets and threads "We redesigned it to make it a more user friendly experience" WRONG!!!! You did the opposite. Please answer one question without the copy and pasted respons...

vanhornsby
Regular
Or will you continue to lose customers? I'm tired of seeing every reply to tweets and threads "We redesigned it to make it a more user friendly experience" WRONG!!!! You did the opposite. Please answ...
2019-06-24 9:29:21 PM
371 Views
0 replies
6 likes

371 Views
0 replies
6 likes

Issues with Latest iOS update

PlanPremiumCountryUSDeviceiPhone XS MaxOperating SystemiOS 12 My Question or IssueHey Spotify, Are you seeing how much people hate the latest iOS update? There are literally hundreds of posts on Reddit r/Spotify and https://forums.macrumors.com/threa...

anton_12
Regular
Plan Premium Country US Device iPhone XS Max Operating System iOS 12 My Question or Issue Hey Spotify, Are you seeing how much people hate the latest iOS update? There are l...
2019-06-24 9:25:01 PM
362 Views
0 replies
3 likes

362 Views
0 replies
3 likes

Solved!! Rock nation ad

I just kinda wanted to know what the first song in Spotify's Rock Nation ad is, I can never make out what the guy is saying

DrDeathDefying
Casual Listener
I just kinda wanted to know what the first song in Spotify's Rock Nation ad is, I can never make out what the guy is saying
2019-06-24 7:35:36 AM
2019-06-24 7:07:27 PM
DanifC
Composer
914 Views
7 replies
0 likes

914 Views
7 replies
0 likes

Solved!! Why No songs category anymore?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Pupa66
Casual Listener
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
2019-06-18 12:09:57 AM
2019-06-24 6:27:23 PM
DanifC
Composer
3603 Views
10 replies
3 likes

3603 Views
10 replies
3 likes

“BUG” with apple airplay and eq stop ignoring us.

Why are we being ignored with the fact there is an issue with the eq and apple airplay?? It’s been 9 months and still no info or a fix.... what’s the hold up?

tank022
Regular
Why are we being ignored with the fact there is an issue with the eq and apple airplay?? It’s been 9 months and still no info or a fix.... what’s the hold up?
2019-06-24 5:00:05 PM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

Songs menu choice is gone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue the spotify app updated itself yesterday and now the only menu link that I ever used (songs)...

user-removed
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
2019-06-22 3:44:59 PM
2019-06-24 4:46:41 PM
DanifC
Composer
614 Views
1 replies
1 likes

614 Views
1 replies
1 likes

Play first song on Playlist, then it jumps to 'Queue?'

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWith this latest update, I keep getting tossed back to something called a 'queue.' I start pl...

Chris_NH
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue With th...
2019-06-24 2:57:38 PM
2019-06-24 4:17:10 PM
DanifC
Composer
439 Views
1 replies
0 likes

439 Views
1 replies
0 likes

New version 06/18/19

Hi!since today Spotify has a new version, which does not filter the artists in alphabetical order anymore.also there was the the feature „songs“ where you could shuffle all of your downloaded songs.i really enjoyed that and i don’t understand why art...

Lupinawoolf
Casual Listener
Hi! since today Spotify has a new version, which does not filter the artists in alphabetical order anymore. also there was the the feature „songs“ where you could shuffle all of your downloaded son...
2019-06-18 3:22:22 AM
2019-06-24 4:09:26 PM
DanifC
Composer
812 Views
8 replies
5 likes

812 Views
8 replies
5 likes

June update removed my artists

PlanPremiumCountryUSDeviceiPhone 7Operating System(iOS 12 My Question or IssueAfter the June UI update all of my artists are gone. My songs are still downloaded and in the Liked Songs Playlist (why isn’t there a songs tab?) but all my artists don’t a...

Jeff1231
Casual Listener
Plan Premium Country US Device iPhone 7 Operating System (iOS 12 My Question or Issue After the June UI update all of my artists are gone. My songs are still downloaded and in the Li...
2019-06-20 3:56:09 PM
2019-06-24 3:52:07 PM
DanifC
Composer
861 Views
8 replies
4 likes

861 Views
8 replies
4 likes

[All Platforms] Party Mode: Only Queue, Password, etc.

Plan PremiumCountry USA Device(iPhone Operating System(iOS 10) With this new update, all it plays is something called my 'Queue.' If I start playing a playlist, it plays the first song before jumping back to the 'Queue.' What is this 'Queue' and How ...

Chris_NH
Regular
Plan Premium Country USA Device (iPhone 😎 Operating System (iOS 10) With this new update, all it plays is something called my 'Queue.' If I start playing a playlist, it pl...
2019-06-24 3:18:59 PM
392 Views
0 replies
0 likes

392 Views
0 replies
0 likes

Solved!! Find (sort) is missing from my albums view

I don’t seem to have the “Find” and sort feature in my Artist view. My wife has the same version as I do (8.5.7.601) and she does. I do have this in Albums view. Any ideas how to get this? PlanPremiumCountryUSADeviceiPhone XROperating System(iOS late...

Willgalleher
Regular
I don’t seem to have the “Find” and sort feature in my Artist view. My wife has the same version as I do (8.5.7.601) and she does. I do have this in Albums view. Any ideas how to get this? P...
2019-06-22 6:45:01 PM
2019-06-23 6:00:43 PM
Willgalleher
Regular
1169 Views
8 replies
0 likes
Missing Sort function

1169 Views
8 replies
0 likes

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