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[All Platforms][Other] 2-Factor Authentication

Spotify should, as a matter of good practice and safety, implement 2-step authentication.

 

Previously, Spotify enabled the option to log out other sessions other than the current session.

 

This would prevent hackers from stealing accounts, which would additionaly lead to less account hacks and less work for Spotify employees to assist in these cases.

 

More info: https://twofactorauth.org

Updated on 2018-10-18

Hi everyone, thanks for bringing us your feedback in the Spotify Idea Exchange. We’re ready to mark this idea as ‘Under Consideration’. 

 

We are currently investigating various solutions for account security for our users, e.g. 2-factor authentication. Any news regarding user-facing security updates will be posted to this thread as a status change.

 

If you'd like further information about protecting your account please visit our Support Site here.

Comments
Kiwivda

You should really go for two step. My account has just been compromised,and that wouldn't have been possible with two step authentication.

elborro

Please reconsider and implement 2FA. With friends who are normally quite carefull showing their accounts compromised, I just can't wait to protect mine with more efficient means than just a (generated) password.

nozboss

This is a JOKE. I'm paying a lot of money for this service and YET AGAIN I've lost access to my account. Using a password that I literally have never used on any other website before (so I'm not sure how hackers are getting it, other than through spotify!!)

IMPLEMENT TWO-STEP VERIFICATION OR I WILL BE CANCELLING MY MEMBERSHIP.

haykal2robot

This 2 -step authentication will be very much appreciated. But, if this idea is this on hold, could Spotify please, at least, add one more step in changing email address of the Spotify account. If other obtain my password, they can easily change my email to his/her own email and left me clueless since there are no notification email sent to the previous email.

 

Well, of course, I can always contact Spotify customer support to assist me on this. But, now that I have already experienced this, I can never feel safe anymore until addtional security step is implemented by Spotify.

blazers-and-ragers

Absolutely crucial. Implement this feature or I am switching to Apple Music!

mellimik

With the recent surge of online criminals focusing on digital identity thefts and frauds, I consider secure  authentication to be an essential must for premium service offering, instead of an optional feature. Spotify, please follow the industry trend and make multi-factor authentication available for your customers.

floply

My account was hacked and 2FA would have stopped this from happening. In times like this 2FA is as essential as having a password on your account. Please reconsider!

billylathamxx

2-FA is essential to keeping accounts secure, however, with good practice, accounts can be secured without the need for 2-FA, complex and unique passwords per account are enough.

 

However, I do agree that 2-FA should be implemented for peace of mind.

My family account was just hacked- at the very least there should be a notification when a user joins your family so you can approve or not. I had 4 users that hitched onto my account and it caused a lot of problems- Had my son not been knocked out of his account I would not have noticed it happening. Why would you not want to proceed with added security? 

HTom

Yes, I agree that 2FA is not really necessary with really strong unique password, but at least some notification/approval email system would be great! (hey! someone logged into your account - approve it; hey! someone tried to change your email address - approve it...)

 

108EUR per year for Spotify Premium is quite a lot of money, so you should take care of your customers. I (and imo a lot of users) don't have problem to switch to a different platform.