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[Desktop] Spotify won't resume after pause with bluetooth headphones

Submitted by on ‎2017-11-02 05:58 AM
Status: Not Right Now

I'm unable to resume after i pause the music for a few minutes with my headphones over bluetooth.

Hey everyone,

 

Thank you for reporting this issue to us.

We just wanted to let you know that the right folks are looking into this.

We're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app and all devices fully up-to-date.

 

Thanks!

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Comments
janmorez
Casual Listener
2020-07-15 05:35 PM

It's been 3 damn years, FIX IT. 

0 Likes
neilk27
Newbie
2020-07-16 12:01 PM

Been having this same issue for years, everytime I don't play music for 30 minutes I have to restart spotify just to play music again.

 

- MacOS Catalina

- Sony XM3 Bluetooth Headphones

- Using the Mac Media Key Forwarder in case that affects this

0 Likes
sesposito
Casual Listener
2020-07-16 12:03 PM

This is becoming infuriating.

0 Likes
BUSHA
Newbie
2020-07-20 03:15 PM

Turning bluetooth headphones off/on (or reconnecting) helps.  Even without restarting the Spotify app. But bug reproduces next time anyway.

MBP13, 2019. Catalina
Sony WH-CH700N

0 Likes
CmdMine
Newbie
2020-07-24 01:23 AM

For everyone with this issue and still following this seriously long thread, I suggest hitting up the help team on twitter https://twitter.com/SpotifyCares. They don't have a solution but it is a way for us to amplify the problem. I am pretty sure no one at Spotify is paying any attention to this issue here on the community page anymore, but the twitter is like writing directly into the support staff. @ them on twitter and then in a DM I linked this issue and explained the problem. They went through the normal steps or trying to get me to reinstall Spotify which, of course, didn't help (tried that before), but at least we can hit them up with complaints and maybe even get this problem escalated. 

0 Likes
_back
Newbie
2020-07-28 06:41 AM

It seems that I didn't get this issue for weeks, anyone made the same statement?  (I'm in 1.1.37.690)

By the way, is there a changelog somewhere? 

 

0 Likes
frexuz
Newbie
2020-07-28 09:58 AM

Still have this in 1.1.38.558.g4b100958 (macOS)

Sony WH-1000XM3

 

I noticed, it also "loses connection" if I go to the lock screen, and log in again. Which happens all the time, since I do that every time I leave my desk at the office.

0 Likes
1179766788
Newbie
2020-07-29 10:01 PM

I'm losing my mind with this issue.

I even tried to use the web client since youtube continues to playback, then i remember to open Chrome DevTools to check the requests. Heres some screenshots. 

It responds with a 404 saying "Device not found".

 

 general.pngpayload.pngrequest.pngresponse data.pngresponse.png

0 Likes
Martinwf
Newbie
2020-07-30 12:06 PM

I've also been experiencing this issue for a long time. You would think a company this size would have fixed it by now. 

0 Likes
chantoozie
Regular
2020-08-01 07:09 PM

I have also had this issue for months and months and months.... Can't believe it's still happening and Spotify haven't fixed this yet?!

 

I use a Macbook Air, running Mojave 10.14.6

 

PLEEEEEEASE can you fix this, Spotify?! 🙏

0 Likes

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