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Downtime July 22nd, 2025: Can't login to Spotify Kids

Hey folks,

 

We're receiving reports mentioning that Spotify Kids is having some issues to let the users log in. This is already being investigated internally by the relevant teams. Thanks for your reports.

 

Stay tuned.

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Some users might need to fully close and restart the app before trying again.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

Comments
Elvith

Same here in Germany on 5 different devices

Danielle8710

Can't believe this has happened at the start of the summer holidays and for it to be out of action for nearly a day so far. 

Are u anywhere nearer to a fix 

Daran_stokes

Same in NZ

nenya_

Same issue here, Germany, please fix

MachaMoose

Despite the fix still experiencing this in the UK. Have tried erasing app data, reinstalled, but still the same message 

Jess81

Same issues here in Ireland. I just signed up to the family plan yesterday. 

Nat-bur80

Same in the UK. I upgraded to family premium yesterday so I could have access for the kids.

SaoLao

Ticked off kid got signed off of her Spotify today; couldn’t get signed back on — not available in our country or region (USA). No Benson Boone all day! 😭

Erika2407

Same issue in Germany. 
but on our iPad it’s still working on iOS Version: 15.8.4

iPhones versions: iOS 18.5 and 16.7.11 not working.

 

Kirsty_825

Same issue here, I’ve updated the kids app too and no improvement. I can’t vote or subscribe to updates for some reason so hoping commenting will keep me notified of any fixes.