Mix button not working

[MihailY]

We’re seeing reports from users that the Mix button isn’t working with their playlists. For some of them, it’s only happening with certain playlists, while for others, it’s affecting all of them.

[life_enjoyer]

Plan

Premium

Country

Greece

Device

(iPhone 15 Pro Max, Samsung A16, PC app)

Operating System

(All latest)

The Mix feature was firstly rolled out on my account 2-3 days ago and and worked on all playlists for like a day or two and I've noticed now that it stopped working.
Now it only works on one playlist across all platforms (iOS, Android, Desktop, Web Player).
App is fully up to date.
This looks like a partial server-side rollback or account flag issue.
Could you please check if my account is still included in the Mix rollout?

[life_enjoyer]

update: this problem occurs with only two of my playlists, they also happen to be the ones i mostly listen these days and also the ones that I've mostly used the feature on, all of my other playlists' new MIX feature works fine.

[OscarDC]

Hey @life_enjoyer,

Thank you for reaching out to the Community and welcome.

Taking into account that the behavior is happening across devices, would you mind checking with a different network connection? if you don't have another one available, you can use your mobile data or a public hotspot just for testing purposes.

Also, it would be great if you could have someone log in with their account on your device - such as a friend or a family member, to see if the issue persists. 

We'll be on the lookout.

[mmmmbeers]

Sadly my mix feature has stopped working altogether.. it’s been working fine but all of the sudden I click “mix” for one of my playlists, and nothing happens and it stops my music playing, very annoying I must say!

[theemilyvm]

Plan

Premium

Country

US

Device(iPhone 16

Operating System

iOS 26

My Question or Issue

I’ve been using the Mix function basically since it rolled out. 3 days ago the Mix button stopped working on the playlist I was working on. Just that one. I thought it might be because it got too long, but I tried turning it on on a longer playlist and it works (screenshots). I logged out and logged back in, uninstalled and reinstalled, cleared cache, and restarted my phone. I haven’t tried it on desktop because I primarily use Spotify through the mobile app. Still just on the one playlist I’m currently building. Any help would be appreciated. 

 

 

[MihailY]

Hey folks,

Thanks for reporting this issue to us.

We’ve passed your info on to the relevant team, who are currently looking into it.

Make sure to click +VOTE and Subscribe to the thread to be notified of any developments.

Could you also provide us with the following info, if you haven’t already:

• Device + OS version
• Exact Spotify version
• A link to the playlist (if you're willing to share it publicly)

Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.

[Easportz]

Device: IPhone 16 Pro • IOS 26.1

Spotify Version : 9.1.20.1452

Playlist: All - example of one that was working. https://open.spotify.com/playlist/37i9dQZF1DXa2PvUpywmrr?si=SlnvpcWWTyiL-f0Raevc2Q&pi=pCPn96nOSKeRy

I also was using mix when it rolled out. Shortly after it was only working on Spotify playlist, either ai generated or from Spotify.  Not on any of my personal playlist. Today I logged on and mix is no longer available on any playlist. 

[MihailY]

Hey folks,

This should be fixed now. If you're still having trouble, make sure to post a new thread in the relevant help board here.

Cheers,