Offline mode turns off when re-opening the app on iOS

[Yordan]

We've received reports from iOS users that Offline mode is automatically turning off when the app is closed and re-opened.

[moistafbread]

Plan

Premium

Country

U.S.

Device

iPhone 13

Operating System

iOS 18.4.1

My Question or Issue

The offline mode option in settings (which requires you to go online every 30 days) used to work normally but after a recent update where they moved it to a different tab, every time i close the app and re open it it defaults back to off, even if i had it on before. This is annoying because i’m used to it on offline mode and if it’s online it will use my mobile data which will drain my battery.

[V1GamingYT]

I have the same issue also… please fix

[Yordan]

Hi folks,

Thanks for reaching out!

Our tech team is currently looking into this. We'll keep you posted here as soon as we have any updates, stay tuned 👍

[Bernalxt]

hi, im from mexico and i have the same problem, could u fixed it?

[Bernalxt]

tengo el mismo problema, ayudenme por favor

[Bernalxt]

Plan

Premium

País

México

Dispositivo

Iphone 14

Sistema operativo

iOS 18

Mi pregunta o problema

Al activar el modo offline en la app me aparece abajo que este ha sido activado, pero al cerrar la aplicación y volverla a abrir me aparece el modo offline desactivado como si nunca lo hubiera puesto, esto me estresa porque me consume datos cuando no quiero que lo haga, para algo pago premium para tener mi música descargada y que no me consuma datos

[Yordan]

Hey there,

Our tech folks are currently looking into this. If you're experiencing this issue, make sure to give it a like and Subscribe to the thread from the three dots menu at the top to stay tuned!

We'll keep you posted here as soon as we have any updates 👍

[Juscoh]

Has anyone had any issues with the new iOS version 9.0.36 of the app. Ever since I downloaded it 6 days ago. If I want to listen to music on my phone I have to go to the web page. The app is completely blank and frozen. 

[apiattelli]

I am having the same issue, pretty annoying don’t need my mobile data used up. Some compensation would be nice. 

[mattbossard]

Same issue, please fix asap or else Spotify is useless for me.... 

If this is a new feature to force people into a family plan, i am leaving spotify for good