Spotify charts not updating

[MihailY]

We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.

[crd7771988]

Any update?

[Zyphronix]

yes, do check i believe 5th seps data came in

[MihailY]

Hey,

Our teams are aware of the issue and are actively working to resolve it. Make sure to click +VOTE and Subscribe to the thread to be notified of any developments.

We’ll keep you posted and let you know as soon as we have any updates on this.

[Santyago]

The same thing happens to me as to you

No update since 5 September 

[The_richardroberts]

It's not letting me vote but I'm having this problem too 

[masterrayn]

Yes also same problem. Please fix this

[Darios91]

Same problem

[FvdM]

Observations:

• No or incorrect album pictures.
• Simple Spotify logo (maybe amp related; NAD).
• Incorrect title info.

[31tjzzgfvjntpjsiy5zj]

Hi, guys, I accidentally long-pressed somewhere in transcript while listening to the podcast one day, and it turned out that the transcript showed at the top where the logo of the podcast was supposed to be, and the podcast logo moved to the bottom instead, could someone tell me how do I get back to its original display setting? Thanks!

[31tjzzgfvjntpjsiy5zj]

Hello @Novy

There's an issue that I'm currently facing and would like to ask for a solution:

One day, I accidentally long-pressed somewhere in the transcript when I was viewing simultaneously listening to a certain episode of a Podcast, and it turned out that the transcript moved to the top where the logo of the podcast was supposed to be displayed, and the logo itself moved to the bottom where the transcript was originally shown, so that I'd like to ask for a solution to let it get back to its original display setting, which is the logo's on the top and the transcript's shown at tne bottom, thanks!