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Ongoing Issues

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User menu items are not clickable on Linux

Not sure if "User menu" is the right name but it is the menu that contains "Settings", "Account", "Log Out", etc. If you try to click on any of those items in the menu the menu closes but nothing happens. This was reported over a year ago at https://...

  • Casual Listener
  • ...othing happens. This was reported over a year ago at https://community.spotify.com/t5/Desktop-Linux/Settings-don-t-open-on-Linux/m-p/1478736 and is still an issue.   That topic was marked as "s...
  • Aimee_T
  • Roadie
  • 940 Views
  • 1 comments
  • 31 likes
  • Desktop
    Linux
  • Not An Issue
  • 940 Views
  • 1 comments
  • 31 votes

Issues setting a payment method for trial subscriptions

Plan Free/Premium Country: BOSNIA AND HERZEGOVINA Device Samsung A10 Android I am trying to get my premium account, I have to go for free first,but it just keeps loading. I can't even enter my credit card information. It has just been released in our...

  • Casual Listener
  • Plan Free/Premium Country: BOSNIA AND HERZEGOVINA   Device Samsung A10 Android I am trying to get my premium account, I have to go for free first,but it just keeps loading. I ca...
  • Mihail
  • Spotify Legend
  • 7946 Views
  • 34 comments
  • 5 likes
  • Android
    Desktop
    iOS
    Linux
    Windows
  • Fixed
  • 7946 Views
  • 34 comments
  • 5 votes

Epic collection friend

Complimenting my "epic collection" before telling me to remove songs in order to simply bookmark more is a rude and crude workaround for a bug fix/enhancement that has been requested over and over again for over three years. If this is behavior as in...

  • Regular
  • Complimenting my "epic collection" before telling me to remove songs in order to simply bookmark more is a rude and crude workaround for a bug fix/enhancement that has been requested over and ov...
  • SergioDavid
  • Roadie
  • 399 Views
  • 1 comments
  • 10 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Not An Issue
  • 399 Views
  • 1 comments
  • 10 votes

Unable to share music with friends

Recently I have found out that I am no longer able to share songs/albums/playlists with friends and my friends are unable to do so. Now, when I click 'Share' the only option is to post the song to all my followers, instead of messaging a friend a son...

  • Regular
  • Recently I have found out that I am no longer able to share songs/albums/playlists with friends and my friends are unable to do so. Now, when I click 'Share' the only option is to post the song to al...
  • bsalexan
  • Newbie
  • 8144 Views
  • 11 comments
  • 11 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
  • Case Closed
  • 8144 Views
  • 11 comments
  • 11 votes

Web Player Not Working

Many users have been having an issue with the web player not working. They have reported on the following: Browsers: Chrome, Firefox OS's Windows, Linux, Red Hat and Ubuntu Not sure if this is an known issue, aplogies if this has been duplicated.

  • Community Legend
  • Many users have been having an issue with the web player not working.   They have reported on the following:   Browsers: Chrome, Firefox   OS's Windows, Linux, Red H...
  • dmarquiegui
  • Newbie
  • 4642 Views
  • 6 comments
  • 10 likes
  • Linux
    WebPlayer
    Windows
  • Case Closed
  • 4642 Views
  • 6 comments
  • 10 votes

Stuck Offline - Error Code 4 - Linux Desktop

Greetings, My Ubuntu Desktop client has stopped being able to access online for a couple days at least. I've searched similar topics, and I've tried everything on the FAQ: https://support.spotify.com/us/using_spotify/troubleshooting/connection-proble...

spotify_stuck_offline.png
  • Casual Listener
  • ...bsp; I realize Linux isn't the most well supported distribution, but I have been a premium subscriber for over a year, would appreciate some more ideas on how to fix this.   Thanks!! &n...
  • Maria_B
  • Moderator
  • 5494 Views
  • 6 comments
  • 8 likes
  • Desktop
    Linux
  • Not An Issue
  • 5494 Views
  • 6 comments
  • 8 votes

Library / My music max size shrinking slowly

I want to listen my music such way that I add potential music to 'playlist' and remove bad tracks when they play. On spotify, only feasible way to do this is add music to library / my music, and in case of unwanted track, remove it.However, maximum s...

  • Regular
  • ...et there. Some bug in spotify? I'm using spotify in linux & android.
  • Alfredo
  • Roadie
  • 894 Views
  • 9 comments
  • 7 likes
  • Android
    Linux
  • Case Closed
  • 894 Views
  • 9 comments
  • 7 votes

Shuffle favors certain artists everytime

Recently everytime I shuffle I always see more popular bands in the top, multiple times: for example Disturbed, Linkin Park, Skillet. I don't want to listen to them so much, but Spotify seems to favor certain artists when shuffling. I have over 1700 ...

  • Music Fan
  • ...shamed quite a bit that you don't care about such *fundamental* functionalities.   This is happening on both my desktop client (Linux) and Android   Also this is not the same as h...
  • Alfredo
  • Roadie
  • 1007 Views
  • 1 comments
  • 4 likes
  • Android
    Desktop
    Linux
    Mobile
    Web Player
  • Not An Issue
  • 1007 Views
  • 1 comments
  • 4 votes

freeze on ADS

i'm running Ubuntu 16.04 with spotify-client 1.0.49.125.g72ee7853 installed with apt from your repository. firing up the app works perfectly until the first spot/banner appears, then music stops. the client is not freezed,operation like searching or ...

  • Casual Listener
  • i'm running Ubuntu 16.04 with spotify-client 1.0.49.125.g72ee7853 installed with apt from your repository.  firing up the app works perfectly until the first spot/banner appears, then musi...
  • Aimee_T
  • Roadie
  • 241 Views
  • 3 comments
  • 1 likes
  • Linux
  • Case Closed
  • 241 Views
  • 3 comments
  • 1 votes

Sometimes songs appear as not added to library (plus sign, not tick) but they are in library

This happens pretty often. When looking at artist's albums I sometimes see songs that I've added to my library as not added, however they are in my library! What I do then to keep it clean is to remove all songs I have in my library and then add them...

  • Music Fan
  • This happens pretty often. When looking at artist's albums I sometimes see songs that I've added to my library as not added, however they are in my library! What I do then to keep it clean is to remo...
  • Alfredo
  • Roadie
  • 474 Views
  • 4 comments
  • 0 likes
  • Android
    Desktop
    Linux
    Mac
    Mobile
    Web Player
  • Not An Issue
  • 474 Views
  • 4 comments
  • 0 votes

Private session songs included in Spotify recommendations ?

I sleep with my spotify sleep playlist in private mode, but for some reason the genre/songs that is in the playlist started appearing in my daily mix and discover weekly. Why does the data feed for private mode songs still get fed into the data corpu...

  • Casual Listener
  • I sleep with my spotify sleep playlist in private mode, but for some reason the genre/songs that is in the playlist started appearing in my daily mix and discover weekly.   Why does the data f...
  • MonicaM_Bogota
  • Roadie
  • 1271 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Not An Issue
  • 1271 Views
  • 1 comments
  • 0 votes

Block or Hide artists because of moral and ethical objections

There should be a way to block artists based on moral objections to them or their work.I.e., I cannot listen to Chris Brown because of his history with domestic violence and find it an ethical dilemma to support him in any way (monetarily by listenin...

  • Casual Listener
  • There should be a way to block artists based on moral objections to them or their work. I.e., I cannot listen to Chris Brown because of his history with domestic violence and find it an ethical dile...
  • Hubo
  • Community Legend
  • 248 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Not An Issue
  • 248 Views
  • 1 comments
  • 0 votes

Slum Village

So somone decided to put the album "Best Kept Secret" on the Slum Village artist page which makes since since it their album even though they released it under the alias J-88. However they also for some reason thought that J-88 was the title as the a...

  • Casual Listener
  • So somone decided to put the album "Best Kept Secret" on the Slum Village artist page which makes since since it their album even though they released it under the alias J-88. However they also for s...
  • jd_styx
  • Casual Listener
  • 483 Views
  • 2 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Case Closed
  • 483 Views
  • 2 comments
  • 0 votes

Slum Village

So somone decided to put the album "Best Kept Secret" on the Slum Village artist page which makes since since it their album even though they released it under the alias J-88. However they also for some reason thought that J-88 was the title as the a...

  • Casual Listener
  • So somone decided to put the album "Best Kept Secret" on the Slum Village artist page which makes since since it their album even though they released it under the alias J-88. However they also for s...
  • Hubo
  • Community Legend
  • 325 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Case Closed
  • 325 Views
  • 1 comments
  • 0 votes

[Ubuntu] Screen can disappear

When you resize the screen in Ubuntu and you resize it over the right boundary when resizing the left boundary(or the other way around), the screen will disappear and there is no easy way of getting it back. Thought this is quite a breaking bug so I'...

  • Visitor
  • When you resize the screen in Ubuntu and you resize it over the right boundary when resizing the left boundary(or the other way around), the screen will disappear and there is no easy way of getting ...
  • SergioDavid
  • Roadie
  • 183 Views
  • 2 comments
  • 0 likes
  • Linux
    Window resizing
  • Case Closed
  • 183 Views
  • 2 comments
  • 0 votes

Shuffle play a playlist on connected devices doesn't really shuffle

I first noticed this bug whilst streaming music to my chromecast; if i shuffle play a playlist to the chromecast it doesn't really shuffle. What happens is that it picks out 2-4 artists from the playlist and plays shuffeled songs from these artists a...

  • Casual Listener
  • I first noticed this bug whilst streaming music to my chromecast; if i shuffle play a playlist to the chromecast it doesn't really shuffle. What happens is that it picks out 2-4 artists from the play...
  • SergioDavid
  • Roadie
  • 117 Views
  • 2 comments
  • 0 likes
  • Android
    Desktop
    Linux
  • Case Closed
  • 117 Views
  • 2 comments
  • 0 votes

Shuffle still Garbage

Almost 4 years after the "shuffle update" and Spotify still can't get Shuffle right. I have a 136 song playlist that I created from scratch. If I use shuffle, there is always a group of songs that get played in that run very early on. I just shared t...

  • Casual Listener
  • Almost 4 years after the "shuffle update" and Spotify still can't get Shuffle right.   I have a 136 song playlist that I created from scratch. If I use shuffle, there is always a group of...
  • Alfredo
  • Roadie
  • 694 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Case Closed
  • 694 Views
  • 1 comments
  • 0 votes

Trojan Mirai found on Linux Client

EDIT: this is a false positive, nothing to worry about here... I can't be certain if this is a false positive (which I hope it is) but `clamav` is reporting that it has found the following, even after a fresh pull: /usr/share/spotify/libcef.so: Unix....

  • Casual Listener
  • EDIT: this is a false positive, nothing to worry about here...   I can't be certain if this is a false positive (which I hope it is) but `clamav` is reporting that it has found the following, ...
  • Hubo
  • Community Legend
  • 862 Views
  • 2 comments
  • 0 likes
  • Linux
  • Not An Issue
  • 862 Views
  • 2 comments
  • 0 votes

Starting at spotify

I'm releasing my tracks soon and need to know:1- How long does anyone need to listen to my music so I can make some money?2- How many seconds does anyone have to listen to my sound to count as a play?PS: if you dont know the right response please don...

  • Casual Listener
  • I'm releasing my tracks soon and need to know: 1- How long does anyone need to listen to my music so I can make some money? 2- How many seconds does anyone have to listen to my sound...
  • Alfredo
  • Roadie
  • 110 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Not An Issue
  • 110 Views
  • 1 comments
  • 0 votes

Not able to undo a Thumbs Down in Radio, and not able to delete a Radio Station.

I accidently thumbs downed a song on a radio I station I made that I really liked. Is there a way to undo the thumbs down? If not, is there at least a way to delete the station and start over? That radio station is ruined for good to me if I can't un...

  • Casual Listener
  • I accidently thumbs downed a song on a radio I station I made that I really liked. Is there a way to undo the thumbs down? If not, is there at least a way to delete the station and start over? That r...
  • SergioDavid
  • Roadie
  • 93 Views
  • 1 comments
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • Case Closed
  • 93 Views
  • 1 comments
  • 0 votes