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Some users' subscription status remains on free across all devices. The
issue seems to occur regardless of the Premium type (Individual,
Student, Family and Duo) and payment method.
Some users' subscription status remains on free across all devices. The issue seems to occur regardless of the Premium type (Individual, Student, Family and Duo) and payment method.
Hey folks, We've been receiving contacts from Indian users saying
they've been charged for Premium and yet their account is still on free
status. This is being investigated by our teams.
Hey folks,
We've been receiving contacts from Indian users saying they've been charged for Premium and yet their account is still on free status. This is being investigated by our teams.&nb...
Hey folks!Some of you may not be able to switch to any of the Basic
plans using Google Play Billing (GPB). This is now being looked into. As
a workaround you can try selecting a different payment method.
Hey folks! Some of you may not be able to switch to any of the Basic plans using Google Play Billing (GPB). This is now being looked into.
As a workaround you can try selecting a different p...
Hey folks!We’re getting reports that some of you are unable to cancel
your subscriptions or manage your plans on the Account overview page.
This is being looked into.The issue also affects Family and Duo members.
Hey folks! We’re getting reports that some of you are unable to cancel your subscriptions or manage your plans on the Account overview page. This is being looked into. The issue also affects F...