Podcast episodes showing as unplayed
Hey, We're seeing reports that finished podcast episodes are showing as unplayed.
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- 92 votes
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Hey, We're seeing reports that finished podcast episodes are showing as unplayed.
Moderator
Hey, We're seeing reports that finished podcast episodes are showing as unplayed.
Ebbeone
Visitor
29874 Views
84 comments
92 likes
We've received reports that when disconnecting Bluetooth from car systems and such, the playback automatically continues on the phone. This seems to be happening primarily on Android and in particular on Samsung Galaxy phones.
Moderator
We've received reports that when disconnecting Bluetooth from car systems and such, the playback automatically continues on the phone. This seems to be happening primarily on Android and in particula...
ritz1981
Visitor
23050 Views
52 comments
34 likes
Hey folks! We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. We wanted to let you know that this is being investigated and we'll keep...
Moderator
Hey folks! We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. ...
StefanG65
Newbie
52719 Views
150 comments
472 likes
We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
Moderator
We're receiving reports from iOS users that the app is freezing upon launch. Users are unable to tap on anything within the app as it becomes unresponsive.
Izzyyy4809
Newbie
12118 Views
25 comments
57 likes
Hi team, For any reason, the Mac Desktop "Recently Played" section doesn't get refreshed. The one of the web player of the iOS app works perfectly. I already did a clean reinstallation of the desktop app and the issue occurs whatever other laptop I u...
Visitor
Hi team, For any reason, the Mac Desktop "Recently Played" section doesn't get refreshed. The one of the web player of the iOS app works perfectly. I already did a clean reinstallation of the d...
N276gf
Newbie
59198 Views
147 comments
918 likes
We're seeing reports that some users are having issues with the Equalizer. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and some don’t hear any volume change at all.
Moderator
We're seeing reports that some users are having issues with the Equalizer. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and some ...
Kojuma
Music Fan
18775 Views
48 comments
32 likes
Plan Premium Country USA Device iPhone X, iPhone 8, Chromecast Audio (3 devices), Motorola MG7315 modem/router Operating System iOS 13 My Question or Issue Hi. We have 3 Chromecast Audio devices on my home network connected via a single Motorola MG73...
Casual Listener
Plan Premium Country USA Device iPhone X, iPhone 8, Chromecast Audio (3 devices), Motorola MG7315 modem/router Operating System iOS 13 My Question or Issue Hi. We have 3 Ch...
Ash_2
Newbie
97341 Views
342 comments
827 likes
We’ve heard from some users that Local files in the Liked Songs playlist can’t be removed and appear greyed out.
Moderator
We’ve heard from some users that Local files in the Liked Songs playlist can’t be removed and appear greyed out.
andrewr26
Newbie
14173 Views
13 comments
3 likes
We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.
Moderator
We're currently experiencing a technical issue that is impacting how some of our chart data is displayed.
Johamus
Newbie
10757 Views
27 comments
37 likes
PlanPremiumCountryUnited Arab EmiratesDeviceMacbook Pro late 2019Operating SystemOS X My Question or IssueI repeatedly get the firewall error message and I've run every fix suggested on this community. It simply refuses to work. It works perfectly on...
Casual Listener
Plan Premium Country United Arab Emirates Device Macbook Pro late 2019 Operating System OS X My Question or Issue I repeatedly get the firewall error message and I've run e...
Vinoses
Music Fan
98606 Views
87 comments
653 likes
We've received reports that the Smart Shuffle feature only plays recommended tracks. No liked songs or songs from the user's playlists are playing/visible in the queue.
Moderator
We've received reports that the Smart Shuffle feature only plays recommended tracks. No liked songs or songs from the user's playlists are playing/visible in the queue.
DullDemon47
Gig Goer
22558 Views
34 comments
46 likes
We received reports from users who are unable to create Blends, or accept invitations for Blends. The error messages "Something went wrong while loading the playlist" and "505 bad getaway" appear.
Moderator
We received reports from users who are unable to create Blends, or accept invitations for Blends. The error messages "Something went wrong while loading the playlist" and "505 bad getaway"...
Maria
Moderator
6394 Views
25 comments
19 likes
Hey, we're seeing reports that users are unable to subscribe to Spotify.
Moderator
Hey, we're seeing reports that users are unable to subscribe to Spotify.
Giovanni23
Newbie
13983 Views
9 comments
19 likes
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am soon unsubscribing to this app. I’m paying money for the premium and my songs keep un-downloading. This has happene...
Casual Listener
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am soon unsubscribing to this ...
user-removed
Not applicable
145265 Views
193 comments
478 likes
We’re seeing reports from users that the Mix button isn’t working with their playlists. For some of them, it’s only happening with certain playlists, while for others, it’s affecting all of them.
Moderator
We’re seeing reports from users that the Mix button isn’t working with their playlists. For some of them, it’s only happening with certain playlists, while for others, it’s affecting all of them.
MihailY
Moderator
6673 Views
8 comments
9 likes
We've received reports that the On Repeat playlist is not updating for about a week and there's one report about Repeat Rewind.
Moderator
We've received reports that the On Repeat playlist is not updating for about a week and there's one report about Repeat Rewind.
Loneliest_Cabin
Spotify
26370 Views
56 comments
50 likes
We're receiving reports that podcasts are unplayable (or play, but no sound is emitted or stop at a certain timestamp and don't move past it, e.g. 5:27, 8:29) across all platforms (desktop, mobile and the Web Player). This is currently being investig...
Moderator
We're receiving reports that podcasts are unplayable (or play, but no sound is emitted or stop at a certain timestamp and don't move past it, e.g. 5:27, 8:29) across all platforms (desktop, mobile an...
Alfgo1
Newbie
49531 Views
182 comments
204 likes
We're seeing reports that the Support Site isn't working. Some are seeing the error message "This page got tripped up".
Moderator
We're seeing reports that the Support Site isn't working. Some are seeing the error message "This page got tripped up".
Benjamin781
Newbie
15961 Views
5 comments
2 likes
Hi everyone, We've received reports about car receivers (mainly Pioneer) having connectivity issues. Bluetooth connection usually works fine, but when trying to use Connect it fails. The team in charge is already looking into this, so we've merged a ...
Spotify Legend
Hi everyone, We've received reports about car receivers (mainly Pioneer) having connectivity issues. Bluetooth connection usually works fine, but when trying to use Connect it fails. ...
Elena
Moderator
307343 Views
357 comments
223 likes
Hey everyone! We've been receiving reports about the app displaying multiple SD cards in the storage options. If you're experiencing this, let us know by adding your +VOTE and follow the instructions in the Status Update below. We'll be keeping every...
Moderator
Hey everyone! We've been receiving reports about the app displaying multiple SD cards in the storage options. If you're experiencing this, let us know by addi...
Sethyrus
Newbie
37047 Views
129 comments
221 likes