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Please see below the current ongoing issues which are under investigation.

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Ongoing Issues

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Forum Posts

Spotify recommends songs that are not available

Spotify recommends I add Nemesis by Shriekback to my playlist, but the song is unavailable. Surely the unavailability should determine no recommendations can be made.

  • Regular
  • Spotify recommends I add Nemesis by Shriekback to my playlist, but the song is unavailable. Surely the unavailability should determine no recommendations can be made. 
  • vinmichna
  • Newbie
  • 482 Views
  • 6 comments
  • 1 likes
  • Desktop
  • Closed
  • 482 Views
  • 6 comments
  • 1 votes

[Pioneer device] Spotify connect gaps, blanks, and freezes

Device: Pioneer N-50A-K Operating System Version: 034.035.1010.100 (last Pioneer firmware) Spotify Version: Spotify connect included in 034.035.1010.100 Description: Random but very frequent gaps and freezes in the music when using Spotify Connect. E...

  • Music Fan
  • Device: Pioneer N-50A-K   Operating System Version: 034.035.1010.100 (last Pioneer firmware)   Spotify Version: Spotify connect included in  034.035.1010.100 &n...
  • pioneer1
  • Newbie
  • 13671 Views
  • 60 comments
  • 10 likes
  • Hardware Partner
  • Closed
  • 13671 Views
  • 60 comments
  • 10 votes

Shuffle keeps playing songs twice in a row. It's so annoying!

From searching the web, it looks like this problem has been around for years without being fixed. Nearly every time I shuffle my library, Spotify starts playing each track twice in a row, which gets extremely annoying. A solution would be nice.

  • Casual Listener
  • From searching the web, it looks like this problem has been around for years without being fixed. Nearly every time I shuffle my library, Spotify starts playing each track twice in a row, which gets ...
  • melbcreative
  • Newbie
  • 2567 Views
  • 5 comments
  • 3 likes
  • Closed
  • 2567 Views
  • 5 comments
  • 3 votes

Cambridge CXN cannot connect anymore

Device: Cambridge CXN Operating System Version:Android 5.0.1.Spotify Version:1.0.15.133Description:I have a premium account. I can play music on my android phone. However, streaming through my Cambridge CXN all of a sudden stopped working. CXN displa...

  • Casual Listener
  • Device: Cambridge CXN   Operating System Version: Android 5.0.1. Spotify Version: 1.0.15.133 Description: I have a premium account. I can play music on my android phone. However, streamin...
  • Jokke
  • Gig Goer
  • 3212 Views
  • 10 comments
  • 1 likes
  • Hardware Partner
  • Closed
  • 3212 Views
  • 10 comments
  • 1 votes

Spotify Web Player Keeps Skipping

Device:Toshiba laptop Operating System Version: Windows 10Spotify Version:1.0.24.104 Description: Spotify Web Player keeps skipping songs on my playlistTo reproduce:No idea Workaround: N/A Additional information: N/A

  • Visitor
  • Device: Toshiba laptop   Operating System Version:  Windows 10 Spotify Version: 1.0.24.104   Description:  Spotify Web Player keeps skipping songs on my playlist To re...
  • elsababcock
  • Newbie
  • 327 Views
  • 4 comments
  • 1 likes
  • Desktop
    Web Player
    Windows
  • Closed
  • 327 Views
  • 4 comments
  • 1 votes

Previously Availavle Songs Are Suddenly Unavailable

One of my favorite albums is "Desireless" by Eagle-Eye Cherry. The album is available on Spotify, but only 3 or 4 songs are available to listen to out of the entire album. The label of the album is supported on here (I looked it up), but the majority...

  • Casual Listener
  • One of my favorite albums is "Desireless" by Eagle-Eye Cherry. The album is available on Spotify, but only 3 or 4 songs are available to listen to out of the entire album. The label of the album is s...
  • 1240785397
  • Visitor
  • 393 Views
  • 6 comments
  • 0 likes
  • Newly unavailable songs
    Request for Album
    request for songs
    Unavailable songs
  • Closed
  • 393 Views
  • 6 comments
  • 0 votes

LG TV App Skipping all songs

I am using Spotify Premium on my 2016 Macbook, IPhone 7, and an LG 43UM7600PLB from 2020. This all worked fine until 3 days ago when the app on the LG TV stopped working. Problem: On the LG TV app Spotify skips songs after 1 second and jumps to the n...

  • Casual Listener
  • I am using Spotify Premium on my 2016 Macbook, IPhone 7, and an LG 43UM7600PLB from 2020. This all worked fine until 3 days ago when the app on the LG TV stopped working.   Problem: On ...
  • Novy
  • Moderator
  • 9648 Views
  • 53 comments
  • 63 likes
  • Other
  • Closed
  • 9648 Views
  • 53 comments
  • 63 votes

No internet connection/ app shows offline despite on WiFi or data

Hi. For the past few days, I've been completely unable to use spotify on mobile data. I have the allowance to do so but all the tracks are grayed out and I get a "no internet connection" error at the bottom. It works perfectly fine on WiFi. I have tr...

  • Casual Listener
  •   Hi. For the past few days, I've been completely unable to use spotify on mobile data. I have the allowance to do so but all the tracks are grayed out and I get a "no internet connection" err...
  • Nikola
  • Moderator
  • 133233 Views
  • 222 comments
  • 357 likes
  • Mobile
  • Closed
  • 133233 Views
  • 222 comments
  • 357 votes

Lyrics Sharing Not Working

Hey everyone, We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading, note that this issue is different than not seeing Lyrics at all.

  • Spotify Legend
  • Hey everyone,   We’re receiving reports that the Lyrics Sharing feature is not working. Before you keep on reading,  note  that this issue is different than  not seeing...
  • user-removed
  • Not applicable
  • 25617 Views
  • 100 comments
  • 189 likes
  • Android
    Desktop (Mac)
    Desktop (Windows)
    iOS
    Mobile
  • Closed
  • 25617 Views
  • 100 comments
  • 189 votes

HOW TO BLOCK SONG ???

You used to be able to block a song from playing in the future when you were listening to a station. What happened to this feature?? It is extremely annoying to have to manually skip songs you hate. Spotify, I may well cancel my (premium) account ove...

  • Casual Listener
  • You used to be able to block a song from playing in the future when you were listening to a station.  What happened to this feature??   It is extremely annoying to have to manually skip s...
  • leandrodewaltham
  • Newbie
  • 48919 Views
  • 25 comments
  • 78 likes
  • Block Song capability
  • Closed
  • 48919 Views
  • 25 comments
  • 78 votes

[Solved] Can't play song from specific artist

My account just can't play any song from Arctic Monkeys right now, be it on Win10 Desktop or Android. My friend just played it right now by my side. Any other songs play just fine for me. Edit: Solved without following the steps said. If you experien...

  • Casual Listener
  • My account just can't play any song from Arctic Monkeys right now, be it on Win10 Desktop or Android. My friend just played it right now by my side. Any other songs play just fine for me. &nbsp...
  • icecsandwiches
  • Newbie
  • 677 Views
  • 7 comments
  • 3 likes
  • Android
    Desktop
    Mobile
    Windows
  • Closed
  • 677 Views
  • 7 comments
  • 3 votes

AirPods Pro Automatic Switching conflict with Spotify Connect

Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source switching between different apple devices depending on which source em...

  • Casual Listener
  • Plan Premium Country USA Device iPhone Xs, iPad Pro (2019), and AirPods Pro Operating System iOS 14 and iPadOS 14 My Question or Issue With iOS 14, Apple released automatic source s...
  • OscarDC
  • Moderator
  • 17481 Views
  • 34 comments
  • 35 likes
  • iOS
    Other
  • Closed
  • 17481 Views
  • 34 comments
  • 35 votes

Connection issues with car stereo receivers

Hi everyone, We've received reports about car receivers (mainly Pioneer) having connectivity issues. Bluetooth connection usually works fine, but when trying to use Connect it fails. The team in charge is already looking into this, so we've merged a ...

  • Spotify Legend
  • Hi everyone,   We've received reports about car receivers (mainly Pioneer) having connectivity issues. Bluetooth connection usually works fine, but when trying to use Connect it fails.&nbsp...
  • Elena
  • Moderator
  • 99524 Views
  • 357 comments
  • 223 likes
  • Other
  • Closed
  • 99524 Views
  • 357 comments
  • 223 votes

[Android] App freezes/crashes when clicking on three-dot menu in playlist

Plan Premium Country United Kingdom Device Umidigi F1 Operating System Android 9 My Question or Issue spotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc

  • Casual Listener
  • Plan Premium Country United Kingdom Device Umidigi F1 Operating System Android 9   My Question or Issue spotify crashes when you click the 3 dots to add to playlist, share ,v...
  • Alex
  • Moderator
  • 104875 Views
  • 585 comments
  • 1471 likes
  • Android
    Mobile
  • Closed
  • 104875 Views
  • 585 comments
  • 1471 votes

Chromecast Audio stops playing after about 1 minute

Device:Iphone 5 and Oneplus One Operating System Version:latest on both devices Spotify Version:5.1.0 on iOS and 4.8.0.1004 on Android Description:When I play a song on my chromecast audio, the connection to the devie is lost after around the one min...

  • Casual Listener
  • Device: Iphone 5 and Oneplus One    Operating System Version: latest on both devices    Spotify Version: 5.1.0 on iOS and 4.8.0.1004 on Android    Description: ...
  • dogercise
  • Newbie
  • 7258 Views
  • 62 comments
  • 8 likes
  • Chromecast Android
  • Closed
  • 7258 Views
  • 62 comments
  • 8 votes

Wrapped 2021 Stories skipping quickly

Ongoing Issue thread with updates for Reports of Wrapped 2021 opening up, but skipping through the slides really fast. If you're affected by Wrapped 2021 not loading at all, check the thread here.

  • Moderator
  • Moderator
  • Ongoing Issue thread with updates for Reports of Wrapped 2021 opening up, but skipping through the slides really fast. If you're affected by Wrapped 2021 not loading at all, check the thread here.
  • Ver
  • Spotify Legend
  • 37030 Views
  • 50 comments
  • 72 likes
  • Mobile
  • Closed
  • 37030 Views
  • 50 comments
  • 72 votes

ruido en disco hasta la raiz natalia lafourcade

El album "Hasta la raiz" de natalia lafourcade tiene un sonido de fondo que resulta incomodo, este problema lo presento en todos los dispositivos.

  • Casual Listener
  • El album "Hasta la raiz" de natalia lafourcade tiene un sonido de fondo que resulta incomodo, este problema lo presento en todos los dispositivos.
  • JustChuksOfficial
  • Newbie
  • 1011 Views
  • 9 comments
  • 0 likes
  • Closed
  • 1011 Views
  • 9 comments
  • 0 votes

WRAPPED 2021 : Impossible to share Top 100 playlist

It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, they only get their own Top 100 playlist. Edit : Wo...

  • Spotify Star
  • Spotify Star
  • It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, ...
  • Novy
  • Moderator
  • 8531 Views
  • 8 comments
  • 9 likes
  • Desktop (Mac)
    Desktop (Windows)
    Mobile
  • Closed
  • 8531 Views
  • 8 comments
  • 9 votes

Non-car Bluetooth devices displaying in Car View mode

Hey there, We've seen reports of some Bluetooth connections to other devices displaying Car View. The right team is aware of this. If you're experiencing this, let us know by adding your +Vote the info requested in the Status Update. All the best!

  • Spotify Legend
  • Hey there,   We've seen reports of some Bluetooth connections to other devices displaying Car View. The right team is aware of this.    If you're experiencing this, let u...
  • Xenia
  • Moderator
  • 35677 Views
  • 116 comments
  • 231 likes
  • Hardware Partner
  • Closed
  • 35677 Views
  • 116 comments
  • 231 votes