Ongoing Issues

Wrapped 2021 Stories skipping quickly

Ongoing Issue thread with updates for Reports of Wrapped 2021 opening up, but skipping through the slides really fast. If you're affected by Wrapped 2021 not loading at all, check the thread here.

Elena
Moderator
Ongoing Issue thread with updates for Reports of Wrapped 2021 opening up, but skipping through the slides really fast. If you're affected by Wrapped 2021 not loading at all, check the thread here.
2021-12-02 3:03:01 PM
2022-01-27 10:57:02 AM
Ver
Spotify Legend
37493 Views
50 comments
72 likes
Mobile
Closed

37493 Views
50 comments
72 votes

ruido en disco hasta la raiz natalia lafourcade

El album "Hasta la raiz" de natalia lafourcade tiene un sonido de fondo que resulta incomodo, este problema lo presento en todos los dispositivos.

luisito12471
Casual Listener
El album "Hasta la raiz" de natalia lafourcade tiene un sonido de fondo que resulta incomodo, este problema lo presento en todos los dispositivos.
2016-10-24 10:47:26 PM
2021-12-08 2:35:52 AM
JustChuksOfficial
Newbie
1101 Views
9 comments
0 likes
Closed

1101 Views
9 comments
0 votes

WRAPPED 2021 : Impossible to share Top 100 playlist

It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, they only get their own Top 100 playlist. Edit : Wo...

Soundofus
Spotify Star
It's impossible to share, whatever the way, the link of the Top 100 playlist generated in the Wrapped 2021. When people open the link sent by a friend, displayed in a Community post or on a website, ...
2021-12-02 8:16:04 AM
2021-12-02 5:51:14 PM
Novy
Moderator
8691 Views
8 comments
9 likes
Desktop (Mac)
Desktop (Windows)
Mobile
Closed

8691 Views
8 comments
9 votes

[Tinder] Wrong top artists STILL an issue

When I connect my spotify to my tinder account, I'm STILL getting "top artists" that I barely even listen to. This has been an ongoing issue for quite a while now. Granted I've listened to all of my "top artists" before at some point, some - most of ...

CreepyTaxi
Casual Listener
When I connect my spotify to my tinder account, I'm STILL getting "top artists" that I barely even listen to. This has been an ongoing issue for quite a while now. Granted I've listened to all of my ...
2017-09-29 5:01:20 AM
2021-11-15 10:12:58 AM
Wxlowe
Newbie
50682 Views
14 comments
45 likes
Closed

50682 Views
14 comments
45 votes

Artwork and artist/track name freezing after an ad plays

Device: Windows Operating System Version: Windows 10 Pro Spotify Version: 1.0.29.92.g67727800 Description/example: During playback of the McDonalds "mc pick 2" ad, the application will pause playback. you can play a second of the ad by pressing the p...

thescrewjack
Casual Listener
Device: Windows Operating System Version: Windows 10 Pro Spotify Version: 1.0.29.92.g67727800 Description/example: During playback of the McDonalds "mc pick 2" a...
2016-06-10 6:58:12 PM
2021-10-31 8:11:33 PM
yelpingmancandy
Casual Listener
15125 Views
367 comments
181 likes
Desktop
Windows
Closed

15125 Views
367 comments
181 votes

Tinder Top Artists are Inaccurate

I'm a huge Spotify listener and fan, but this is absurd and super frustrating. It can't possibly be that difficult to resolve this issue and it seems to be getting swept under the rug. If Spotify wants to be taken seriously as a medium for music stre...

Laurenkerlinn
Casual Listener
I'm a huge Spotify listener and fan, but this is absurd and super frustrating. It can't possibly be that difficult to resolve this issue and it seems to be getting swept under the rug. If Sp...
2018-01-30 12:03:14 PM
2021-10-30 2:37:44 AM
DeBiskop
Casual Listener
31272 Views
13 comments
33 likes
Android
Issues
Tinder
Top artists
Closed

31272 Views
13 comments
33 votes

Unable to stream on Apple Watch

Hey folks, We're receiving reports that users who previously had the option to stream on their Apple Watch are unable to do so. In a lot of the cases this seems to come up when the setup includes AirPods. If you’re experiencing this issue, make sure ...

Mihail
Spotify Legend
Hey folks, We're receiving reports that users who previously had the option to stream on their Apple Watch are unable to do so. In a lot of the cases this seems to come up when the setup i...
2021-06-30 10:41:14 AM
2021-10-28 5:15:09 PM
Xenia
Moderator
28318 Views
100 comments
94 likes
Android
iOS
Closed

28318 Views
100 comments
94 votes

Playlists Looping

Thread: 1204346 Description: Playlist just keeps looping even after setting the "Repeat" option to off, only happens if the playlist has less than 50 songs How To Reproduce: Play any playlist (with less than 50 songs) and it will just keep playing ev...

jean3601
Community Legend
Thread: 1204346 Description: Playlist just keeps looping even after setting the "Repeat" option to off, only happens if the playlist has less than 50 songs How To Reproduce: ...
2015-09-12 2:30:18 PM
2021-10-12 6:29:24 PM
liftarn
Gig Goer
3239 Views
8 comments
3 likes
Android
Desktop
iOS
loop
Mobile
Playlist
Closed

3239 Views
8 comments
3 votes

Spotify web player not working on Opera browser Linux

I don't know if the problem's been reviewed or solved in the forum, but i couldn't find a new topic, so i'm here to start a new one. The Spotify web player just doesn't work on the Opera web browser under Linux. Like: i click on a song, press the pla...

mdespodov
Casual Listener
I don't know if the problem's been reviewed or solved in the forum, but i couldn't find a new topic, so i'm here to start a new one. The Spotify web player just doesn't work on the Opera web...
2017-05-09 4:02:15 PM
2021-10-04 4:11:50 AM
d01joyarqk7vzcx
Newbie
3657 Views
8 comments
0 likes
Closed

3657 Views
8 comments
0 votes

[New desktop app] Notifications not showing up on desktop app

Plan Premium Country Brazil Operating System Windows 10 1903 My Question or Issue I currently have "Show desktop notifications when the song changes" enabled in Settings on my Spotify Windows 10 app (ver 1.1.55.498.gf9a83c60-a). However, when songs c...

ricprd
Casual Listener
Plan Premium Country Brazil Operating System Windows 10 1903 My Question or Issue I currently have "Show desktop notifications when the song changes" enabled in Settin...
2021-03-30 9:44:29 PM
2021-08-30 7:21:28 PM
gskcut
Newbie
14983 Views
35 comments
72 likes
Mac
Windows
Closed

14983 Views
35 comments
72 votes

[iOS] Deleting Search entries makes screen scroll back to top

Plan Premium Device iPhone 12 mini Operating System iOS 14.4 My Question or Issue In Spotify iOS app 1. Press search 2. Scroll down the search history 3. Press X on one of the search entries 4. App scrolls to the top automatically. Found in 8.6.20.11...

frag2
Casual Listener
Plan Premium Device iPhone 12 mini Operating System iOS 14.4 My Question or Issue In Spotify iOS app 1. Press search 2. Scroll down the search history 3. Press X...
2021-04-28 3:25:32 PM
2021-08-13 11:27:31 AM
Alex
Moderator
1262 Views
11 comments
7 likes
iOS
Closed

1262 Views
11 comments
7 votes

[iPhone][Bluetooth] No Metadata transmitted to car radio

Device:Apple iPhone 6 64GB Operating System Version:iOS 9.2 Spotify Version:4.7.0 Description:When i connect my iPhone to my cars Pioneer AVH 2400BT via Bluetooth i can't see any Metadata on the display of my radio and furthermore i am not able to sw...

schmiddi179
Casual Listener
Device: Apple iPhone 6 64GB Operating System Version: iOS 9.2 Spotify Version: 4.7.0 Description: When i connect my iPhone to my cars Pioneer AVH 2400BT via Bluetooth i...
2016-01-14 8:43:00 AM
2021-08-06 1:46:48 AM
Guillote306
Newbie
1700 Views
6 comments
4 likes
bluetooth
Car
iOS
iOS9
iphone
metadata
Radio
track information
Closed

1700 Views
6 comments
4 votes

Album tracks mislabled

One of Spotify's front page playlists (Word > Learn French) has an album that is broken and/or mislabelled. The album "Learn In Your Car: Verbs 101 French" by "Penton Overseas, Inc." has multiple tracks that do not match their label, which also makes...

semiotic
Casual Listener
One of Spotify's front page playlists (Word > Learn French) has an album that is broken and/or mislabelled. The album "Learn In Your Car: Verbs 101 French" by "Penton Overseas, In...
2017-02-17 12:16:28 AM
2021-06-22 8:00:52 PM
drmykprice
Newbie
441 Views
6 comments
0 likes
Closed

441 Views
6 comments
0 votes

Not being able to play any songs, just keeps skiping.

No songs will play no matter what I do. I tried uninstalling the app and logging in and out of my account. Nothing will let the music play. It is affected on my phone, laptop, and ps4.

Dylan456
Casual Listener
No songs will play no matter what I do. I tried uninstalling the app and logging in and out of my account. Nothing will let the music play. It is affected on my phone, laptop, and ps4.
2016-11-19 7:12:03 PM
2021-05-28 10:03:06 AM
AlinM
Visitor
623 Views
5 comments
3 likes
Android
Desktop
Hardware Partner
iOS
Closed

623 Views
5 comments
3 votes

[Android] Spotify randomly pauses music

Device: Samsung Galaxy S5 Operating System Version: Android 5.0 Spotify Version: 4.6.0.772 Description: My playing music gets randomly in pause mode. While listening to music the playpack pauses. It does not depend on connection (WLAN, normal Interne...

chrisk90y
Casual Listener
Device: Samsung Galaxy S5 Operating System Version: Android 5.0 Spotify Version: 4.6.0.772 Description: My playing music gets randomly in pause mode. While listen...
2016-02-14 6:56:44 PM
2021-04-27 11:56:18 AM
Adediran
Visitor
48696 Views
185 comments
60 likes
Android
Closed

48696 Views
185 comments
60 votes

Song only playing female vocal track.

So I added this song to my playlist a while ago, it was working fine when I added it.https://open.spotify.com/track/6l565KOlpOYhdFxLBa4S3oIt's supposed to be a duet with instruments, but on all the devices I've tested on it now only plays the female ...

Logiar
Casual Listener
So I added this song to my playlist a while ago, it was working fine when I added it. https://open.spotify.com/track/6l565KOlpOYhdFxLBa4S3o It's supposed to be a duet with instruments, but on all t...
2017-06-29 1:46:53 PM
2021-03-27 10:26:14 PM
jpoz
Visitor
898 Views
3 comments
0 likes
Closed

898 Views
3 comments
0 votes

Spotify is not music everywhere.

I have been using premium for a few years and i moved overseas to Sri Lanka and i have been using it here for months. Now I need to update my payment details to a Sri Lankan credit card but its not letting me. Am I to just never use spotify again?

user-removed
Visitor
I have been using premium for a few years and i moved overseas to Sri Lanka and i have been using it here for months. Now I need to update my payment details to a Sri Lankan credit card but its not l...
2017-05-16 1:37:03 PM
2021-02-24 12:30:12 PM
MattSuda
Spotify Star
313 Views
2 comments
0 likes
Closed

313 Views
2 comments
0 votes

[Android] Report Explicit Content giving error "Could not report, please try again."

Since I signed up, I have added several songs that I like, but when I go to that playlist radio (to try to find more "like" songs that I can add to my playlists) almost all of them contain explicit lyrics, but they aren't tagged as explicit. When I t...

tdough
Casual Listener
Since I signed up, I have added several songs that I like, but when I go to that playlist radio (to try to find more "like" songs that I can add to my playlists) almost all of them contain explicit l...
2019-05-30 7:48:45 PM
2021-02-24 9:23:37 AM
Xenia
Moderator
10045 Views
52 comments
33 likes
Android
explicit content
reporting
Closed

10045 Views
52 comments
33 votes

Old playlists missing from "recover playlists" section. Help?

PlanPremiumCountryFinlandDeviceiPhone 7, PC Operating System(iOS 13, Windows 10) My Question or IssueRecently I wanted to retrieve some old playlists to find old songs for a playlist I'm building. I went to recover playlists and only had maybe 10 eve...

JaakkoHautala
Casual Listener
Plan Premium Country Finland Device iPhone 7, PC Operating System (iOS 13, Windows 10) My Question or Issue Recently I wanted to retrieve some old playlists to find old songs f...
2020-04-07 10:44:46 AM
2021-02-16 11:15:04 AM
Xenia
Moderator
28690 Views
64 comments
245 likes
Closed

28690 Views
64 comments
245 votes

Spotify Using Excessive Disk Writes and I/O

I've recently been trying to track the excessive writing going to my hard drive and it appears the culprit is Spotify. In the attached image I was listening to music for a couple of hours and Spotify has already written 15GB to disk. This is incredib...

firef
Regular
I've recently been trying to track the excessive writing going to my hard drive and it appears the culprit is Spotify. In the attached image I was listening to music for a couple of hours and Spotify...
2016-09-26 3:41:39 AM
2021-02-15 7:17:08 PM
MadMartian
Music Fan
4973 Views
7 comments
7 likes
Desktop
Closed

4973 Views
7 comments
7 votes

Spotify Community

Ongoing Issues

Forum Posts

Wrapped 2021 Stories skipping quickly

ruido en disco hasta la raiz natalia lafourcade

WRAPPED 2021 : Impossible to share Top 100 playlist

[Tinder] Wrong top artists STILL an issue

Artwork and artist/track name freezing after an ad plays

Tinder Top Artists are Inaccurate

Unable to stream on Apple Watch

Playlists Looping

Spotify web player not working on Opera browser Linux

[New desktop app] Notifications not showing up on desktop app

[iOS] Deleting Search entries makes screen scroll back to top

[iPhone][Bluetooth] No Metadata transmitted to car radio

Album tracks mislabled

Not being able to play any songs, just keeps skiping.

[Android] Spotify randomly pauses music

Song only playing female vocal track.

Spotify is not music everywhere.

[Android] Report Explicit Content giving error "Could not report, please try again."

Old playlists missing from "recover playlists" section. Help?

Spotify Using Excessive Disk Writes and I/O

Help Wizard

Step 1

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Ongoing Issues