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Downloading on Apple Watch stuck at first song

Hey folks, We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress. If you’re experiencing this issue, make sure to add your +VOTE...

  • Spotify Legend
  • Hey folks,   We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress. ...
  • hakuthejindo
  • Newbie
  • 114759 Views
  • 302 comments
  • 585 likes
  • Other
  • Under investigation
  • 114759 Views
  • 302 comments
  • 585 votes

[Android] Unable to play music, all playlists appear empty

We've received reports from Android users that they're unable to play songs from Search. In addition, all playlists in the app appear empty. This is currently being investigated.

  • Moderator
  • Moderator
  • We've received reports from Android users that they're unable to play songs from Search. In addition, all playlists in the app appear empty. This is currently being investigated.
  • netshark89
  • Casual Listener
  • 42633 Views
  • 290 comments
  • 481 likes
  • Android
  • Under investigation
  • 42633 Views
  • 290 comments
  • 481 votes

[Android] Scroll bar missing on Liked Songs playlist

We've received reports from Android users that the scroll bar on the right is missing on the Liked Songs playlist. All other playlists seem to be unaffected. This is currently being investigated.

  • Moderator
  • Moderator
  • We've received reports from Android users that the scroll bar on the right is missing on the Liked Songs playlist. All other playlists seem to be unaffected.   This is currently being invest...
  • KaijuLeitch
  • Newbie
  • 6978 Views
  • 101 comments
  • 97 likes
  • Android
  • Under investigation
  • 6978 Views
  • 101 comments
  • 97 votes

Spotify Connect not working on multiple 3rd party devices

Recently there have been numerous reports that Spotify Connect is not working on 3rd party devices like wireless smart speakers, multiroom speakers, sound systems and receivers. It's either possible to connect to the speaker using the Spotify Connect...

  • Moderator
  • Moderator
  • Recently there have been numerous reports that Spotify Connect is not working on 3rd party devices like wireless smart speakers, multiroom speakers, sound systems and receivers.  It's either p...
  • metzger25
  • Newbie
  • 9547 Views
  • 768 comments
  • 4 likes
  • Other
  • Fixed
  • 9547 Views
  • 768 comments
  • 4 votes

[Desktop] Unable to resize Friend Activity and Library bars on Windows

Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue Issues with fitting layout in app (can't adjust windows). The desktop app doesn't allow resizing of the Friend Activity and Library bars when the language setting ...

  • Music Fan
  • Plan Premium Country Israel Device PC Operating System Windows 10 My Question or Issue   Issues with fitting layout in app (can't adjust windows).   The desktop app ...
  • barbeàpapa
  • Newbie
  • 2799 Views
  • 30 comments
  • 15 likes
  • Desktop
    Windows
  • Fixed
  • 2799 Views
  • 30 comments
  • 15 votes

Can't Play Downloaded Songs When Offline

We're getting reports that downloaded songs are not playing when the app is not connected to the internet. The offline songs are grayed out but shows that they are downloaded. When connected back to the internet, same songs can be played without issu...

  • Moderator
  • Moderator
  • We're getting reports that downloaded songs are not playing when the app is not connected to the internet. The offline songs are grayed out but shows that they are downloaded. When connected back to ...
  • anna_scooter
  • Casual Listener
  • 52764 Views
  • 190 comments
  • 846 likes
  • Premium
    Your Library
  • Under investigation
  • 52764 Views
  • 190 comments
  • 846 votes

Blank Home Page

Hi I just log into my Spotify and my homepage is missing.Device: IPhone XSystem: IOS 10

52CE0228-6AE3-47B2-ABC3-03772F212D47.png
  • Casual Listener
  • Hi I just log into my Spotify and my homepage is missing. Device: IPhone X System: IOS 10  
  • josephd60
  • Music Fan
  • 5704 Views
  • 34 comments
  • 39 likes
  • Fixed
  • 5704 Views
  • 34 comments
  • 39 votes

[Android][Playlists] Fast scrolling missing

For users like me, with playlists containing 1000+ songs, scrolling manually to get to the latest added song on Android will take a while. The removal of the fast scroll feature severly damaged the user experience. That being said, it's now easier to...

  • Casual Listener
  • For users like me, with playlists containing 1000+ songs, scrolling manually to get to the latest added song on Android will take a while. The removal of the fast scroll feature severly damaged the u...
  • qkachoo
  • Newbie
  • 14402 Views
  • 109 comments
  • 81 likes
  • Android
    Playlists
  • Fixed
  • 14402 Views
  • 109 comments
  • 81 votes

Connect feature not working properly on the Desktop app.

Hey folks, We're receiving reports that people are not able to use the Connect feature from Desktop app to mobile devices, Discord and Last.fm We wanted to let you know that this is being investigated and we'll keep you posted on how it goes in this ...

  • Moderator
  • Moderator
  • Hey folks,    We're receiving reports that people are not able to use the Connect feature from Desktop app to mobile devices, Discord and Last.fm    We wanted to let you k...
  • HeadGr
  • Newbie
  • 19196 Views
  • 292 comments
  • 582 likes
  • Desktop
  • Fixed
  • 19196 Views
  • 292 comments
  • 582 votes

Spotify on Android TV lags to death after a while

PlanPremiumCountrySwedenDeviceSony Bravia XF9005 55"Operating SystemAndroid TV My Question or IssueAfter playing a couple of songs Spotify starts lagging, the songs cut in and out and the TV starts getting slower too. Can't turn the TV off, can't go ...

  • Casual Listener
  • Plan Premium Country Sweden Device Sony Bravia XF9005 55" Operating System Android TV   My Question or Issue After playing a couple of songs Spotify starts lagging, the songs cut in an...
  • khalit15
  • Newbie
  • 12545 Views
  • 69 comments
  • 101 likes
  • Sony
  • Not Right Now
  • 12545 Views
  • 69 comments
  • 101 votes

Missing Crossfade and Automix options on iOS

Hey there, We've received reports that the Autoplay and Crossfade options are missing on some iOS devices. We'll keep you posted in this thread as the resolution unfolds. We're sure it'll be resolved soon.

  • Moderator
  • Moderator
  • Hey there,   We've received reports that the Autoplay and Crossfade options are missing on some iOS devices. We'll keep you posted in this thread as the resolution unfolds.   We're ...
  • SilSpoti
  • Newbie
  • 451 Views
  • 17 comments
  • 4 likes
  • iOS
  • Under investigation
  • 451 Views
  • 17 comments
  • 4 votes

Queue changes after switching device with Spotify Connect

Plan Premium Country United States Device Across devices My Question or Issue If I'm listening to a playlist on one device, then switch to another device using connect, the queue on the new device is the entire shuffled playlist. Expected is it would...

  • Casual Listener
  • Plan Premium Country United States Device Across devices   My Question or Issue If I'm listening to a playlist on one device, then switch to another device using connect, the qu...
  • arin212
  • Newbie
  • 16797 Views
  • 81 comments
  • 260 likes
  • Desktop
    Mobile
  • Under investigation
  • 16797 Views
  • 81 comments
  • 260 votes

[Mobile] Recently Played not updating

Hey everyone, We're receiving reports from users that Recently Played is not updating. This might also include Recently Played Artists. If you’re experiencing this issue, make sure to add your +VOTE and follow the instructions in the Status Update be...

  • Spotify Legend
  • Hey everyone,   We're receiving reports from users that Recently Played is not updating. This might also include Recently Played Artists.   If you’re experiencing this ...
  • morgushka
  • Newbie
  • 48438 Views
  • 372 comments
  • 953 likes
  • Mobile
    Your Library
  • Under investigation
  • 48438 Views
  • 372 comments
  • 953 votes

Downtime 29.9.22: New podcast episodes not playing

Hey folks,We're receiving multiple reports that some new podcasts are not playable in our app, both on the mobile version and the desktop version.

  • Moderator
  • Moderator
  • Hey folks, We're receiving multiple reports that some new podcasts are not playable in our app, both on the mobile version and the desktop version. 
  • Krollewicz
  • Newbie
  • 1347 Views
  • 22 comments
  • 19 likes
  • Desktop
    Mobile
  • Fixed
  • 1347 Views
  • 22 comments
  • 19 votes

Podcasts not playing / no sound

We're receiving reports that podcasts are unplayable (or play, but no sound is emitted) across all platforms (desktop, mobile and the Web Player). This is currently being investigated.

  • Moderator
  • Moderator
  • We're receiving reports that podcasts are unplayable (or play, but no sound is emitted) across all platforms (desktop, mobile and the Web Player). This is currently being investigated.
  • Krollewicz
  • Newbie
  • 1597 Views
  • 34 comments
  • 30 likes
  • Other
  • Under investigation
  • 1597 Views
  • 34 comments
  • 30 votes

Playback stops on mobile devices. Progress bar stays at 0:00.

Hey folks! We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. We wanted to let you know that this is being investigated and we'll keep...

  • Moderator
  • Moderator
  • Hey folks!   We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. &nbsp...
  • Timpe90
  • Newbie
  • 11016 Views
  • 87 comments
  • 212 likes
  • Android
  • Under investigation
  • 11016 Views
  • 87 comments
  • 212 votes

Songs aren't streaming on Apple Watch

Hey folks, We're getting reports from Apple Watch users that songs aren't streaming. Stay tuned to the Status Update for more info.

  • Moderator
  • Moderator
  • Hey folks,    We're getting  reports from Apple Watch users that songs aren't streaming.    Stay tuned to the Status Update for more info.
  • znrestrada
  • Casual Listener
  • 7079 Views
  • 18 comments
  • 19 likes
  • Other
  • Under investigation
  • 7079 Views
  • 18 comments
  • 19 votes

Shuffle keeps playing songs twice in a row. It's so annoying!

From searching the web, it looks like this problem has been around for years without being fixed. Nearly every time I shuffle my library, Spotify starts playing each track twice in a row, which gets extremely annoying. A solution would be nice.

  • Casual Listener
  • From searching the web, it looks like this problem has been around for years without being fixed. Nearly every time I shuffle my library, Spotify starts playing each track twice in a row, which gets ...
  • melbcreative
  • Newbie
  • 2273 Views
  • 5 comments
  • 3 likes
  • Closed
  • 2273 Views
  • 5 comments
  • 3 votes

Radio playback issues

Hi everyone, We currently are receiving reports that the Radio feature based on Songs and Artists are unresponsive when pressing any song except the track that the Radio is based on.

  • Moderator
  • Moderator
  • Hi everyone,   We currently are receiving reports that the Radio feature based on Songs and Artists are unresponsive when pressing any song except the track that the Radio is based on.
  • AlejaR
  • Moderator
  • 2394 Views
  • 32 comments
  • 33 likes
  • Mobile
  • Under investigation
  • 2394 Views
  • 32 comments
  • 33 votes