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XboxOne spotify freezing

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XboxOne spotify freezing

SoulSheep
Newbie

When I try play music using the spotify app on Xbox one it plays a second or two before it stops. It plays the audio fine but acts as if it is being paused. I have tried uninstalling and re-installing but it only fixed the issue for a day or so. 

 

 

3 Replies

Re: XboxOne spotify freezing

Rock Star 16
Rock Star 16

Hey @SoulSheep! Welcome to the Spotify Community. ^^

 

This issue is already under investigation. 

Be sure to check this Ongoing Issues thread out for more details about it. ^^

 

Peace

NicoRock Star 16
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Re: XboxOne spotify freezing

Isaiah10073789
Newbie

So theres no fix?

Re: XboxOne spotify freezing

Moderator
Moderator

Hey @SoulSheep and @Isaiah10073789

 

The right teams took a look backstage and this should be fixed now! Please make sure you're on the latest version of the app :)

 

If you're on the latest version of the app and you're still experiencing this, we absolutely want to know. Please post in Help - Other if you are so we can investigate ASAP.


Have a good one!

GuidoModerator
 
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