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Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

EllieTheAncient

Regular

148858 Views

180 replies

96 likes

  • 148858 Views
  • 180 replies
  • 96 likes

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

ohwhoa

Newbie

150117 Views

15 replies

6 likes

  • 150117 Views
  • 15 replies
  • 6 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

_琥珀

Casual Listener

61278 Views

276 replies

24 likes

Other
  • 61278 Views
  • 276 replies
  • 24 likes

Superuser Contribution Lossless not available on BMW Spotify app

hello. I have a premium subscription and I am able to listen to Lossless quality on my headphones and my Bose home smart speaker. however, I am not able to enable lossless quality in my BMW’s native Spotify app. When I try to change the quality, it r...

Casual Listener

hello. I have a premium subscription and I am able to listen to Lossless quality on my headphones and my Bose home smart speaker.  however, I am not able to enable lossless quality in my BM...

Morningstar95

Casual Listener

4780 Views

20 replies

0 likes

Other
  • 4780 Views
  • 20 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't let me change the audio quality

PlanPremiumCountryPortugalDeviceSamsung A53Operating SystemAndroid My Question or Issue I have had this issue for a while now, at first I thought it would solve itself, maybe it was a bug, or maybe I needed to update the app or something, but none of...

Casual Listener

Plan Premium Country Portugal Device Samsung A53 Operating System Android   My Question or Issue   I have had this issue for a while now, at first I thought it would solve itself...

Morningstar95

Casual Listener

43819 Views

32 replies

3 likes

  • 43819 Views
  • 32 replies
  • 3 likes

Superuser Contribution Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Hey folks! Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself? We're creating this thread in case you're in need of r...

_琥珀

Casual Listener

61278 Views

276 replies

24 likes

Other
  • 61278 Views
  • 276 replies
  • 24 likes

Messaging

Why can't I message on Spotify?  My Bf can but I cant?!

Visitor

Why can't I message on Spotify?  My Bf can but I cant?!

pushonthrough_c

Casual Listener

122 Views

2 replies

2 likes

  • 122 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Messaging Feature is missing

I have noticed that the messaging feature is missing on my Spotify. While my friends have access to this feature, I am unable to communicate with them because it is not available to me. How can I obtain this feature?PlanPremium DuoCountryLebanonDevic...

Newbie

I have noticed that the messaging feature is missing on my Spotify. While my friends have access to this feature, I am unable to communicate with them because it is not available to me. How can I obt...

pushonthrough_c

Casual Listener

2212 Views

5 replies

2 likes

"Bug"
"Premium"
App & Features
  • 2212 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks l...

ohwhoa

Newbie

150117 Views

15 replies

6 likes

  • 150117 Views
  • 15 replies
  • 6 likes

Superuser Contribution "Sorry! We don't have enough listener data to start your party.

PlanFree/PremiumCountryUkraine DeviceSamsung A05Operating SystemAndroid My Question or IssueHi everyone,​I'm reaching out because I'm having trouble accessing the "Party of your Year(s)" feature. When I try to open it, I get the following error messa...

Visitor

Plan Free/Premium Country Ukraine  Device Samsung A05 Operating System Android    My Question or Issue Hi everyone, ​I'm reaching out because I'm having trouble accessing th...

lumiuko

Music Fan

177 Views

5 replies

2 likes

  • 177 Views
  • 5 replies
  • 2 likes

Superuser Contribution Playback switching to audio when changing tracks

Hi all, it appears that when I'm playing music it always switches to audio after every song even if I choose the "switch to audio" option Please help

Casual Listener

Hi all, it appears that when I'm playing music it always switches to audio after every song even if I choose the "switch to audio" option    Please help 

Vasil

Moderator

1358 Views

3 replies

0 likes

Other
  • 1358 Views
  • 3 replies
  • 0 likes

Superuser Contribution A way to leave feedback for customer support personal at the end of a chat.

Joey B. the online customer support tech was amazing. I have NEVER had a more positive interaction in a situation that didn't start out that way. He was polite and ensured all my questions were answered, he was natural and didn't come across like a r...

Newbie

Joey B. the online customer support tech was amazing. I have NEVER had a more positive interaction in a situation that didn't start out that way. He was polite and ensured all my questions were ...

adaaada

Visitor

2835 Views

5 replies

1 likes

  • 2835 Views
  • 5 replies
  • 1 likes

Please remove corridos

Today I saw and article about a Mexican singer who had a close relationship with drug dealers and bc of that you removed his music, of course it's the right thing to do but it's not enough, there's a lot of Mexican singers writing songs about drug lo...

Newbie

Today I saw and article about a Mexican singer who had a close relationship with drug dealers and bc of that you removed his music, of course it's the right thing to do but it's not enough, there's a...

itsyourcompa_05

Casual Listener

1176 Views

2 replies

0 likes

  • 1176 Views
  • 2 replies
  • 0 likes

Message & Invite Friends Feature Problem

I just discovered that the message feature, which I discovered a little while back, now allows us to initiate sending messages back and forth with other users, including artists and bands that have user profiles, which is really cool. The problem is ...

Roadie

I just discovered that the message feature, which I discovered a little while back, now allows us to initiate sending messages back and forth with other users, including artists and bands that have u...

MadmanOnWheels

Roadie

98 Views

2 replies

0 likes

Music
  • 98 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify will not jump to the correct spot in my playlist.

Using the Desktop App. I have several giant playlists (over 1,000 songs in the list). I want to be able to put in a song in the search and have it scroll down to that spot in the playlist so that I can see what songs are before and after the song in ...

Roadie

Using the Desktop App.  I have several giant playlists (over 1,000 songs in the list).  I want to be able to put in a song in the search and have it scroll down to that spot in the playlist...

OscarDC

Moderator

344 Views

4 replies

0 likes

Other
  • 344 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can’t link my Spotify to Instagram Notes

Hi can’t link my spotify to instagram note. it doesn’t show up.. it was before but not anymore and even when i was able to link it the song i was listening to was only appearing in my profile not for my friends.

Visitor

Hi can’t link my spotify to instagram note. it doesn’t show up.. it was before but not anymore and even when i was able to link it the song i was listening to was only appearing in my profile not for...

Riley55

Visitor

31935 Views

11 replies

5 likes

Other
  • 31935 Views
  • 11 replies
  • 5 likes

Superuser Contribution AI DJ disappeared from my account in Germany

AI DJ disappeared from my account in Germany.It worked earlier today but vanished on all devices:Linux desktopmobile appweb playerAnother member of my Family plan still has DJ.I already tried:logging outclearing cachereinstallingswitching language to...

Newbie

AI DJ disappeared from my account in Germany. It worked earlier today but vanished on all devices: Linux desktop mobile app web player Another member of my Family plan still has DJ. I already t...

Ivelina

Moderator

115 Views

1 replies

0 likes

Other
  • 115 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My Spotify has started randomly sending jams to people near me

I was sitting near someone I didn’t know, and I wasn’t friends with them on Spotify, and they were invited to join my “jam” that I had never started, and it displayed my name and the device I was playing through to them.

Visitor

I was sitting near someone I didn’t know, and I wasn’t friends with them on Spotify, and they were invited to join my “jam” that I had never started, and it displayed my name and the device I was pla...

Ironjamesvane

Regular

19061 Views

22 replies

9 likes

  • 19061 Views
  • 22 replies
  • 9 likes

Liked Songs In Order (console)

When I stream to my console (Xbox), my Liked Songs play out of order. Specifically, I have all of the songs from Worst Girl in America by Slayyyter in my Liked Songs. I don't know if it's because I have all of the singles saved to my Liked Songs earl...

Newbie

When I stream to my console (Xbox), my Liked Songs play out of order. Specifically, I have all of the songs from Worst Girl in America by Slayyyter in my Liked Songs. I don't know if it's because I h...

32 Views

0 replies

1 likes

  • 32 Views
  • 0 replies
  • 1 likes

Superuser Contribution go back to the song placement after refreshing page

Hey team, I noticed that when i'm using the web player I lose my song placement after I refresh the page. When i'm listening to music in my liked songs playlist, and I refresh the page, i'm brought back to the top of page instead of the exact place I...

Casual Listener

Hey team, I noticed that when i'm using the web player I lose my song placement after I refresh the page. When i'm listening to music in my liked songs playlist, and I refresh the page, i'm brought b...

Joan

Moderator

45 Views

1 replies

0 likes

  • 45 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skips to the next song before previous is finished playing on PS5

I listen to spotify on PS5 99% of the time. A few days ago, it started randomly skipping to the next song before the previous song was finished playing. It does not happen every song, maybe 1/7 songs. The same song will not always do it either, and i...

Newbie

I listen to spotify on PS5 99% of the time. A few days ago, it started randomly skipping to the next song before the previous song was finished playing. It does not happen every song, maybe 1/7 son...

rlauriston2

Visitor

7568 Views

13 replies

2 likes

  • 7568 Views
  • 13 replies
  • 2 likes

Superuser Contribution Spotify app crashes when playing a specific podcast episode

PlanPremiumCountryCzech republicDeviceGoogle pixel 8 ProOperating SystemAndroid 15 My Question or IssueHi, I have a problem with playing a podcast episode. Everytime i try to play this episode, the spotify app crashes. I only hear 2-3 seconds of the ...

Casual Listener

  Plan Premium Country Czech republic Device Google pixel 8 Pro Operating System Android 15   My Question or Issue Hi, I have a problem with playing a podcast episode. Everytime ...

Ivelina

Moderator

1813 Views

23 replies

1 likes

Other
  • 1813 Views
  • 23 replies
  • 1 likes

Superuser Contribution LG TV Sort Songs

PlanPremiumCountry USADeviceLG TV My Question or Issue:First of all, thank you so much for adding the Spotify app back to the LG tvs!! We're very happy about this. My question is, is there a way to put the most recently added songs to the beginning o...

Regular

Plan Premium Country  USA Device LG TV     My Question or Issue: First of all, thank you so much for adding the Spotify app back to the LG tvs!! We're very happy about this....

dcno18

Newbie

6325 Views

8 replies

1 likes

Other
  • 6325 Views
  • 8 replies
  • 1 likes