Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Bluetooth connection drops. Lyrics are posible in offline mode?

Bluetooth connection drops. Lyrics are posible in offline mode?

Plan

Premium

Country

México

Device

iPhone 13 pro Max

Operating System

iOS 18.6 & iOS 26

My Question or Issue

The Bluetooth connection drops (only for 1-2 seconds) when I turn on data to follow lyrics, especially on iOS. I have tried several cell phones and the same thing happens.

 

In other words, everything is fine in offline mode.

 

Is there a way to download the lyrics to follow them offline?

 

Reply
2 Replies

IMG_5698.jpeg

When activate lyrics the Bluetooth connection fails, especially in apple car play but in offline mode everything is OK. Can I download the song + lyrics?

Hi there @edhd24,

 

Thanks for reaching out!

 

We've moved your other post about this here for better visibility, hope you don't mind! We saw it was submitted as an idea originally so we wanted to share this existing one on the topic instead. You can check it out and vote for it to show your support.

 

Since we weren't able to reproduce the issue you described on our end, it'd be really helpful if you can share the exact steps you're following when this happens so we can look into it a bit more thoroughly. You mentioned this affects different devices, but is it with the same Bluetooth device and can you give a different one a shot? Also, does this only occur when you're connected to an external device?

 

If you haven't done any troubleshooting yet, we'd recommend starting off with the basics and performing a clean reinstall of the app to make sure any damaged cache is removed. Another thing worth trying is a different internet connection to rule out any connectivity issues.

 

Keep us posted.

DessiModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random